Posted on Feb 22, 2026|Standard Twin
Guest User
Three days, two nights, and every day brought a new kind of 'excitement.' Day one, the air conditioning didn't work, there were tons of mosquitoes, and the shower only had cold water. The only decent thing for dinner was the fried shrimp, which disappeared in seconds, and the few other dishes available were practically snatched away. It felt like a refugee experience. Day two, we got a different room. After swimming, I went back to shower, and there was no water, then cold water, then extremely hot water, constantly cycling. The water pressure was also incredibly low; I almost lost my mind trying to rinse the shampoo out of my hair. That night, it was very windy, and there was a lot of noise outside, as if something wasn't properly secured. On the third day, as we were checking out, our luggage was mistakenly taken by a staff member and given to other guests. It was only returned after the other guests realized the error. Our luggage was perfectly fine in the restaurant; how dare you just take it away? Do you have any basic management sense? Of course, the environment is nice, that's the only highlight. Given how expensive it was during Chinese New Year, you should provide a service level that matches the price. The buffet was cafeteria-standard, and we still had to fight for food. Are you not ashamed?
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Price per night from:THB 10,490
Posted on Oct 13, 2025|Superior King Room
Anonymous UserI request room near lift and near receptionist no corner room unfortunately I get room far from lift and receptionist and get corner room.
Air bertakung di dalam bilik, jadi kurang selesa 😢
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Price per night from:THB 582
Posted on Jun 11, 2026
Haf LuqOverall, the hotel is good, especially because of its convenient location near a shopping mall, making it easy to purchase daily necessities and other items. The breakfast café is spacious and offers a wide variety of food choices.
However, there are a few areas that could be improved. While the breakfast selection is extensive, the taste of the food was somewhat disappointing and could be enhanced. In addition, the cleanliness of the room needs more attention. The floor felt dusty, as if it had not been properly swept or vacuumed. Guests who are not comfortable wearing the hotel slippers may notice the dust more easily.
With improvements to room cleanliness and food quality, the overall guest experience would be much better.
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Price per night from:THB 1,302
Posted on Aug 18, 2026|Tanjung Wing Seaview Twin
Guest UserI originally booked a twin room and was worried about getting one facing the construction site. Upon arrival, the hotel informed me that the twin room was unavailable and upgraded me to a suite, which was very spacious. The swimming pool and splash area for kids were great; we pretty much spent the whole first day at the hotel. Breakfast was decent, nothing spectacular but perfectly fine. Overall, I'm quite satisfied. I just wonder when the construction next door will be finished; it should be even better once it's done. The VR attendant inside was very enthusiastic; my child even went over time, but he still let them have another round.
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Price per night from:THB 5,928
Posted on Feb 25, 2026
Guest User
The water in the hotel's area is heavily polluted; it's so dirty that snorkeling is completely out of the question! The front desk staff were very perfunctory with guest requests and didn't follow through on promises. In the morning, we requested a private boat tour for island hopping and snorkeling. We discussed the time and itinerary with the dive center staff and finalized the price with the front desk. We even altered our subsequent travel plans for this. However, by 4 PM, we still hadn't received confirmation. When we called the front desk, they told us they couldn't arrange it. We asked several people, and got different explanations: first they said there were no boats, then that other guests had already been arranged for island hopping, and then that there would be a storm the next day (which turned out to be perfectly calm). I suggest the hotel improve its island hopping service. For those looking to dive, definitely don't consider this hotel! Also, the beach is incredibly tiny, barely palm-sized!
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Price per night from:THB 6,777
Posted on Dec 8, 2025
Brendon V
I had an amazing experience at this hotel. The rooms were spotless and very comfortable, expect the toilet is sharing and it's very dirty!. The staff were friendly, helpful, and always ready to assist with anything I needed. The location was perfect, and the view from my room was absolutely stunning — one of the highlights of my stay. Everything about this hotel felt high-quality, and I would definitely come back again. Highly recommend!
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Price per night from:THB 1,411
Posted on Jun 30, 2026
DalabengbabandebeidibuduobiluwengThe location is great, very close to Imago Mall, then Suria Sabah Shopping Mall, and a bit further is the duty-free shop. It's about a ten-minute walk to the new pier, and Gaya Street is right behind it. Some other reviews mentioned poor soundproofing, but this is mainly due to external factors like modified motorcycle exhausts and traffic noise since the hotel is facing the street. I stayed here for one night as a transit stop after returning from Mount Kinabalu. I wore noise-canceling earplugs to sleep, so it didn't really affect me. The price was 220 for a twin room without breakfast, which might be a bit high for Southeast Asia. On the plus side, they offer free luggage storage. Overall, it's a pretty good place.
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Price per night from:THB 893
Posted on Jul 17, 2026|Sunrise Villa Room With Private Balcony With Staircase
JustinePExcellent stay, was abit worried after reading some of the reviews, but the villas and the area looks exactly like the pictures show online. 4 star hotel in a 5 star location. Rooms always clean with fresh towels etc after we came back from our trips, and staff were friendly and accommodating. We only gave 3 stars for service because prices changed at the hotel for things like the private taxi back to shore, and the price for cooking seafood that we had bought from fishermen passing the hotel. The private taxi price at the shore at the Sky Water Reception (around 300) was less than the price quoted at the actual hotel (540 - both prices are much higher than the prices quoted online). But otherwise a great stay, location and staff. Some parts of the hotel need a bit of upkeep (wooden railings having come off, for example), but this wasent a big deal to us, didn’t care. Enjoyed the food provided but I would recommend getting to dinner on time as the food provided is the only food available at the hotel - we seperately brought our own snacks and beers.
We also did the Package A and Package C trips which were fantastic. Package A is more island hopping (with the hike) and water activities on the side (scuba diving etc), whereas Package C is very much a water activity orientated - so if you’re keen for scuba diving definitely pick Package C. You also visit islands on that trip.
Overall very happy 😃
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Price per night from:THB 7,349
Posted on Jul 27, 2026|Chalet Sea View King With Boat Transfer
Guest User
The place is beautiful. The ocean and the beach are amazing. The hotel is seafront, a few steps and you’re swimming in the ocean. The rooms needs a lot of maintenance and deep cleaning, our room had many things need to be repair so, they gave us upgrade to a huge wood villa with 2 floors.
The restaurant is ok… but no delicious. Breakfast is not so good but they prepare eggs as you like.
The hotel needs dee cleaning and a lot of maintenance. They have places looks like abandoned.
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Price per night from:THB 4,606
Posted on May 18, 2026
Guest UserAll good! We chose a room with plenty of single beds. There were 5 beds, haha, perfect for families, friends, or even a honeymoon. The room was really spacious too. Just a heads-up about the water heater, you can't adjust the temperature; the water gets super hot! You have to mix in cold water to get it lukewarm. Overall, it was great. There's a kettle and a water dispenser right outside the room door. And the views? Right at Mount Kinabalu itself!
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Price per night from:THB 1,051