Posted on Feb 22, 2026
Guest User
Three days, two nights, and every day brought a new kind of 'excitement.' Day one, the air conditioning didn't work, there were tons of mosquitoes, and the shower only had cold water. The only decent thing for dinner was the fried shrimp, which disappeared in seconds, and the few other dishes available were practically snatched away. It felt like a refugee experience. Day two, we got a different room. After swimming, I went back to shower, and there was no water, then cold water, then extremely hot water, constantly cycling. The water pressure was also incredibly low; I almost lost my mind trying to rinse the shampoo out of my hair. That night, it was very windy, and there was a lot of noise outside, as if something wasn't properly secured. On the third day, as we were checking out, our luggage was mistakenly taken by a staff member and given to other guests. It was only returned after the other guests realized the error. Our luggage was perfectly fine in the restaurant; how dare you just take it away? Do you have any basic management sense? Of course, the environment is nice, that's the only highlight. Given how expensive it was during Chinese New Year, you should provide a service level that matches the price. The buffet was cafeteria-standard, and we still had to fight for food. Are you not ashamed?
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Price per night from:AU$599
Posted on Oct 28, 2025|Deluxe Triple Room
Howard91Room is clean and comfortable.walking distance to shopping mall and eateries..very convenient
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Price per night from:AU$26
Posted on May 17, 2026
Haf LuqCheck-in process was smooth and the hotel has many good amenities like the pool and gym. Breakfast also had a lot of choices, which was nice.
However, this stay was a bit disappointing. I booked a Deluxe King Room but got a much smaller room than expected. The ironing board cover was too thin and left marks on my clothes while ironing. I was also unhappy because food that I kept in the room was thrown away, and the staff said they couldn’t find it, which was hard to accept since I personally kept it there that morning.
Hopefully the service and experience will improve next time.
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Price per night from:AU$52
Posted on Jul 12, 2026
Zhenni2020
The room interiors are nice, and the sea views and sunsets are absolutely stunning. However, there's barely any beach; it's mostly grassy areas with sea views and sunsets. The breakfast is quite perfunctory – only five or six types of meat, all chicken, with no beef or seafood. This definitely doesn't justify the 3,000-per-night room rate. The seascape is very beautiful. The Horizon lounge room is small and just average. Breakfast is not very good, only chicken, no seafood, it doesn't match the room charge.
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Price per night from:AU$407
Posted on Sep 15, 2025
KT5009Don't book during the rainy season, don't book during the rainy season, don't book during the rainy season. It's from Sep to Feb. I said 3 times it's important if you don't wanna ruin your holiday. We booked 3D2N in mid Sep. Our holiday turned out to be a staycation nightmare in the resort. We can't do all the water activities neither the jungle trekking. The water heater in our room is not working, we have to shower with shivering cold water in this kind of weather. Lots of big size anta inside the room crawling from the bathroom to the bedroom. Make sure you cleaned up for your snacks and drinks, tie up the garbage bag if you don't want these insects to come to your bed, There is also a landslide happening on our first night, luckily we are not affected as we stayed in the ocean villa. There is only one restaurant in this resort, food prices are the same as SG restaurant pricing, no cheap option here. In room dining needs to pay RM25 extra. Staff service is good but this cannot cover the several run down part of the resort.
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Price per night from:AU$423
Posted on Dec 8, 2025
Brendon V
I had an amazing experience at this hotel. The rooms were spotless and very comfortable, expect the toilet is sharing and it's very dirty!. The staff were friendly, helpful, and always ready to assist with anything I needed. The location was perfect, and the view from my room was absolutely stunning — one of the highlights of my stay. Everything about this hotel felt high-quality, and I would definitely come back again. Highly recommend!
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Price per night from:AU$63
Posted on May 3, 2026
Guest UserOverall, it was great. The room was spacious, clean, and the facilities weren't outdated, offering excellent value for money at this price point. The only downside was the noise. The soundproofing between rooms and from the hallway was good, but the air conditioning was very loud. When I turned off the AC at night, the street noise from motorbikes was incredibly loud, so I had to wear earplugs every night to sleep. The upside is that it's very convenient to get everywhere – the pier, shopping malls, and restaurants are all easily accessible.
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Price per night from:AU$43
Posted on Jan 28, 2026
Chengyue
The experience at Semporna Sky Water Villas exceeded all expectations! My friend and I stayed in the Starlight Villa for two days, and it was truly beyond what we imagined. As soon as we arrived on the island, we were stunned by the scenery: the crystal-clear glass-like sea shimmered with various shades of blue and green under the sun. The wooden boardwalk, flanked by lush greenery, blended beautifully with the seascape – every photo we took looked like a postcard. The view from the Starlight Villa was simply incredible, with our balcony directly facing the ocean. In the evenings, we watched the orange and pink sunset paint the sea like a masterpiece, and at night, we could lie on the terrace and gaze at the Milky Way and countless stars. It was so romantic, we were speechless. The room facilities were clean and thoughtful; the wooden floors and furniture had a subtle oceanic scent, and both the shower water temperature and bedding comfort were perfect. The staff's service was truly top-notch, from their warm welcome upon arrival to actively recommending local specialties during meals, and even thoughtfully reminding us of the best time to catch the sunset. Every detail reflected their warmth. Whether it was a morning stroll on the boardwalk listening to the waves or relaxing on the terrace in the afternoon breeze, it allowed us to completely unwind. Half of the beautiful memories from this trip came from Semporna's sea, and the other half from this perfect water villa. We're already planning our next visit!
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Price per night from:AU$295
Posted on Jun 1, 2026
Guest UserThe scenery here is truly stunning. The water is crystal clear with beautiful shades of blue, like a real-life glass ocean. It is so clean and pure that you do not even need a filter for photos.Beyond the unbeatable sea views, the staff here made our trip extra special. Everyone was incredibly friendly, warm, and welcoming. They always had a big smile on their faces and went above and beyond to make sure we were comfortable and well taken care of. Perfect views combined with exceptional hospitality made this an unforgettable vacation. Highly recommended!
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Price per night from:AU$237
Posted on May 18, 2026
Guest UserAll good! We chose a room with plenty of single beds. There were 5 beds, haha, perfect for families, friends, or even a honeymoon. The room was really spacious too. Just a heads-up about the water heater, you can't adjust the temperature; the water gets super hot! You have to mix in cold water to get it lukewarm. Overall, it was great. There's a kettle and a water dispenser right outside the room door. And the views? Right at Mount Kinabalu itself!
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Price per night from:AU$48