Hotels With Wi-Fi in Sabah, Malaysia

I had a pleasant stay at Promenade Hotel. The location is very convenient right in the city center, close to shopping malls, waterfront attractions, and dining options. It’s a great base for exploring Kota Kinabalu. The lobby and common areas are spacious and welcoming. My room was clean, comfortable, and well-maintained with all the basic amenities I needed. The sea view rooms are especially worth it for the sunset views over the waterfront. Breakfast offered a good variety of local and international options, though the restaurant can get quite busy during peak hours. The staff were generally friendly and helpful, and check-in/check-out was smooth. Overall, everything was good 😊😊😊

Broken hairdryer, dishwasher liquid provided without sponge, all aircond not cold and the remote control battery weak.

On of the best hotel in KK! From front desk to housekeeping, it was such a great experience! Include your breakfast package if you decided to stay here! You won’t regret it! Spread of selection for you, noodles, rice, sushi, you name it! Definitely worth it! The scenery and view from the hotel room was breathtaking. You’re able to see Mt Kinabalu (if it’s not raining!). Sky is super bright by 5:45-6am, be sure to catch the sunrise ! Overall, no regret choosing this hotel for my 5D4N trip! 😊😊👍🏻👍🏻

Compared to hotels in Semporna, this place is vastly superior, really showing that a star-rated hotel can guarantee quality. The hotel breakfast was excellent, and the kids absolutely loved the rooftop pool, wanting to swim there every single day. Upon check-in on arrival day, we were even offered a welcome drink.

Stayed 3 nights for RM1860 at Hyatt Regency KK for our anniversary. Unfortunately, the experience didn’t meet our expectations for a 5★ hotel. 1. Room details were unclear – I filtered for a bathtub but the room had none. 2. Despite emailing in advance, no small anniversary gesture was offered. Other hotels have given complimentary cake even for 1-night stays, but here only celebration packages were suggested. 3. Breakfast lacked variety – mostly the same dishes with only slight changes. 4. Reception service felt less welcoming compared to how they treated foreign guests. 5. Even after paying RM65 for a cake package, we were told it would be delivered the next day at 7pm, but it suddenly arrived just 2 hours after check-in. Very poor coordination between staff. 6. During check-in, I noticed a board at reception stating that guests checking in between Merdeka and Malaysia Day would receive F&B vouchers. It didn’t mention that this was only for bookings made via the hotel’s website or specific platforms. As a guest, this felt unfair and not transparent. Only the view is superb since we choose sea view. The value and service were far below expectation. Hope the hotel can improve, but I personally wouldn’t choose Hyatt Regency KK again.

Hotel location and room are good but cleaning was bad ! Bathtub corner has full of “black dots” but they just let it be, dun even try to clean it! And no vacuum ? Hair is still everywhere when back. They also won’t wash the spoon we had used.

Checked in at the hotel at around 9.30pm. I noticed the air conditiong was kinda hot. But i thought to myself, I’ll give it some time run first. Maybe it’ll get better soon. Then an hour later, it was still hot, so i called operator, and she said she will send someone to our room. Waited about 30 minutes or more, still nobody came. I called the second time, and she said she’ll get someone to our room again. And that’s it, nobody came to our room, to help us with the air conditioning. And we were to tired to wait already. So My 8 month old baby sleept sweating that night and i had to fan him with the note book that they put beside the bed. Upon checkout, I complained to the receptionist and the manager about the incident, and they checked on their system that the issue had been resolved. Which was abvioustly a lie. So the manager said he will investigate the matter and he promised something to me. So i hope he keep his words. I’m a regular here, so i know there was something wrong with the air conditioning. I know the quality of the hotel. So let’s see wether the manager is serious about his words.

The check-in experience is great. The Luma Hotel team are all very friendly. Parking is available right at the entrance of the hotel for a fee of RM30 per day. They provided cold towel and welcome drink to help me freshen up after my long drive from Kundasang. The room is clean and spacious. You can view the bathtub from the bed if you open up the panels. This is great for those with kids and want to monitor them from the comfort of your bed. There is no swimming pool but this is understandable for the size of the hotel. Breakfast is decent with good spread. Not much crowd at 6am. There are 24hrs convenience stores within the same building for those who need to buy your supplies. The hotel is located near the Airport and Imago Shopping Mall. Other places of tourist attractions are also nearby if your are driving or book e-hailing services like Grab. Last but not least, I would like to thank the team for the personalised birthday card and the complimentary cake. It is truly memorable.

Good location - We stayed here only for 1 night before catching a morning flight after a trip to Manukan Island. It was about 15 mins from the airport and 6 mins from Sutera Harbour. We were able to check in early at about 1pm. It was a great location with the market and food stalls just in front of the hotel. There was also the night market just beside the hotel. Club lounge - We enjoyed our time at the club lobby with unlimited alcoholic drinks from 5.30pm to 7.30pm. The service staff were very patient, welcoming, and attentive. Room - we had the king room with City view. The room was spacious and clean. While it was stated city view, we were able to have a view of the harbour and Mt Kinabalu at the far distance.

Honestly, it was the little things. The room was simple but super clean. The bed was way more comfortable than I expected. The staff were genuinely friendly, not the fake kind. Everything I needed was nearby, so I didn’t waste time getting around. For the price I paid, I felt like I got way more than I expected. It’s not fancy, but it’s solid. I’d definitely stay again.