The location and room are clean, 3 minutes drive from the train station, it is estimated that it will take a quarter of an hour to walk. Enter the house with the password, no one at the front desk late, you need to contact early. Ctrip sent me a reservation form, no password, and later called in advance through a Finnish friend to ask for the password, the main focus is economical.
The best!!! The best!!! The front desk staff were kind and even made the effort to contact me if the aurora appeared. The property is very large and they provided a car to take you to your accommodation from the front desk. I was able to refresh myself by taking a walk around the property during the day. It was summer so I didn't see any reindeer, but I could hear them crowing. I would definitely like to come in winter next time to see the reindeer.
The room was also very clean and nice. I was also very satisfied with the sauna.
The breakfast at the restaurant also had a very Finnish feel to it. The bread was delicious.
Hotel location is very good, very close to the bus station, outdoor activity center, the room is warm, the hotel service staff is very warm, the hotel has a free sauna and gym, the room is a bit old, the bathroom is a bit tide, but it is within acceptable range, very good
The view from the hotel room is very close to zero point on foot. The breakfast in the restaurant is good. The spare parts I use are lumene, a Finnish national brand, which can save dry skin. One tube applied to the elbow is enough for a day. The breakfast in the restaurant is similar to the popcorn pancakes we used to make in line with rice when we were kids in China. There is a parking lot in the basement, which saves you the trouble of getting up early to clear the snow. It costs 20 euros to park for one night. There are many restaurants and ski shops on the commercial street. Very convenient.
The front desk is in a large house, decorated with many Christmas things. When I first opened the door to the room, there was a smell of wood, but it disappeared later. I thought the bathroom was quite clean, but the shower was limited to 13 minutes and there wasn't much hot water, so I didn't wash my hair for two nights. The bacon for breakfast is delicious. The environment nearby is very good, close to the sea and a small forest. It feels like Kemi is not big and there are not many people there, so I like it quite a bit. There is a supermarket nearby, and there are many restaurants on the beach. It was stuffy inside the cathedral. I didn’t see any gems in the Gem Museum, and the square in front was a flea market.
The service here is quite good, the staff in the recee will give you some useful advice if you ask, room is really awesome, geting a nice view from the balcony. The breakfast is also good.
服务很好,房间有阳台,浴室,桑拿房。风景很好,周边有几个餐厅可以吃饭。早餐也不错
Located in a ski resort, it's a fantastic ski hotel. Perhaps because it wasn't peak season yet, the hotel restaurant options were limited, but the food was surprisingly good, with no disappointments. It would be very convenient for ski enthusiasts.
we have a comfortable stay. The room is spacious, including attachments private sauna room which is inside the toilet. We have to preheat the room for about 40 minutes prior to enjoy the sauna. There are some shopping center and super market near the hotel within 10 to 15 minutes walk depending your foot power.
I caught the RV train from Helsinki, which was relaxing and a brilliant way to see the countryside. Arriving into Rovaniemi at 21:20, it was a short cab drive to the hotel,and with 24/7 reception checking was a breeze.
Twin room 410 was well appointed, clean, and beds were comfortable; the room safe was easy to set and use. I appreciated the door chain for extra security and peaceful night sleep.
Santas Hotel central location was excellent ,with the padestrian mall, shops, restaurants, and bars literally around the corner.
Taxis could be found out front, and the santa/airport bus was only a short walk up the street. Though do pay attention to santa express pickup and drop-off times as they do not run that regularly.
The buffet breakfast had something for everyone to enjoy! Front desk staff were very friendly and helpful, and the Christmas decorations throughout the hotel made my inner child smile.😊
There are many attractions, so be sure to give yourself enough time to experience everything.
I will definitely choose to stay again next time I travel to Rovaniemi.
Sha, Sydney, Australia. 🇦🇺
The room is warm, the spa is fun, the hotel quality is good, the price is cheap, the buffet is also very good, the attitude of the merchants is good, the customer service staff are very service-minded and have a great attitude, the skiing is high-quality and low-priced, the equipment can be rented with confidence, and you are happy to use it, everything I like it and am completely satisfied with it, friends who want to buy it
Don't hesitate, place your order as soon as possible, be happy early, and will book again in the future. Please give it a thumbs up.
Very Good
99 reviews
8.3/10
Price from
INR 31,155
per night
Check Availability
See All Hotels With Parking in Lapland
Travelers Reviews of Lapland Hotels
See all
8.8/10
Very Good
XXiaojiejieIn the mountains~
It is more convenient to drive by yourself!
There are not many people, very quiet~
It takes about half an hour to drive from Santa Claus Village
Drive into the woods of the hotel. There is a kind of lonely beauty!! It is also very mysterious...
There are also deer in the hotel!
It’s a pity that I didn’t see the northern lights this time
AAToiI recently had the privilege of staying at Apukka Resort in Rovaniemi, Finland, and it was undoubtedly the highlight of my Scandinavian journey. From the moment I arrived in this snowy wonderland, with daily temperatures around -7°C, to my cozy cabin room, everything about Apukka was simply amazing.
Having to see the mesmerizing Northern Lights from my bed was a dream come true. The comfortable bed, warm water, and the delicious food served at the restaurant made each moment special.
The view of the frozen lake was nothing short of magical; it felt like stepping into an AI painting turned real. Even in the cold, I had one of the best swing rides of my life with the view of the lake.
As someone from warm and sunny Singapore, this escape to the cold was a unique and unforgettable experience. The reception team at Apukka was top-notch, and they even had a room ready for me when I arrived slightly earlier than check-in time, which was a great relief after my long journey from Copenhagen.
But it wasn't just the accommodations and the views that made my stay exceptional. I also had the pleasure of experiencing a thrilling husky ride and learning about how these incredible dogs are trained from puppies to their role as working animals. The passion and knowledge of the guides who led this adventure were truly remarkable.
The 'Meet the Reindeer' session was a delightful educational experience. I gained a newfound appreciation for these magnificent creatures and learned so much about their role in the local culture and environment. The guides who accompanied us during the husky and reindeer experiences were nothing short of amazing. Their expertise and enthusiasm added a whole new dimension to the trip.
Apukka Resort delivered a magical and unforgettable experience. The comfortable bed, the regular appearance of the Northern Lights, the enriching encounters with huskies and reindeer, and the exceptional guides all contributed to making this trip one of the best times of my life. I highly recommend Apukka Resort to anyone seeking a un
AAnonymous UserI can't wait to recommend this hotel to many friends! It's so beautiful! I saw the Northern Lights for two consecutive nights! I chased the Northern Lights while lying on the bed! The hotel is beautiful like a fairy tale world! The hotel also has a lot of activities! But the hotel is too popular, so you need to book in advance, and many times you can't cancel or change it. When I booked before, I only got one night. Before leaving, I was surprised to find that the other night I needed was vacant, so I grabbed it without hesitation! I'm so glad I stayed here for two consecutive days!
GGuest UserRight in Santa Claus village. If you come in the winter, it’s a good location and there will be many activities inside the village. But if you come here in other seasons like us, there will be boring and far from the downtown because lots of activities are stopped. You can take bus no.4 or Santa clause express to downtown at cost. Room with sauna is very good experience
GGuest UserIn the restaurant, it would be desirable if the staff knew even a little Finnish, since we are in Finland.
The staff was wonderfully friendly and the restaurant was high-quality. The room was new, clean, small and the ventilation was bad (hot), I had to open the window. Some kind of level for the head of the bed would be good
EEmconcBad management during check in.
I book an Apartment for 2 nights for this stay but I got the room for 1 night each. Staff told me I have to change room tomorrow and check out at 12PM.
So that mean first night I stay and tomorrow check out 12PM and wait for a new room. Also, the apartment is very far from reception. Luckily, I have a car. Imagine if I don't have a car, I have to carry big luggage from the apartment to reception to check out and wait for new room later and move my luggage to new room again, how was it?
Moreover, when I check out at 12PM staff told me the room will ready for check in around 2 hours. Then came back to check in again for second at 3PM another staff told me the room is not ready yet and policy for the Apartment check in time is 6PM. ***!!! I said I need the room now because this is unacceptable. Then staff told me the room is ready and give me the key card.
So, for this situation I waste the time for half day to pack my luggage, move a lot of luggage to my car with a lot of snow, check out, go to reception for check out, wait the new room, wait, wait, wait, and come back to check in and got very bad answer that she told the room is not ready, and go to check in again, move my luggage to new apartment with a lot of snow, and take a rest. VERY BAD!!!!!
KkelvinchewsvIt was an experience out of the world during our stay here. We arrived early wanting to drop our bags but they allowed us to check in early anyway as our room was ready.
The cabin itself was clean and spacious enough for 2 people. The bathroom floor was heated which was nice. We got to even see the northern lights from our bed even though it only lasted for less than a minute. One thing to note is cabins are located quite near to one another and with the glass panels, you don't get total privacy. Make sure to request for a cabin off the stretch of main road to have more privacy.
We had breakfast and dinner here. Options were quite limited but understandable given the location. All dishes were labelled clearly, and we had no issues as vegetarians. We even saw some neighbourhood squirrels enjoying their breakfast.
The place is very modern and managed commercially as a business, with everything extra requiring extra charges (you may even pay for staff to pick up your bags from your cabin to the main reception, which is a 2-5 min walk affair).
Despite this, we think it's still worth trying out for a night to have something that's different.
AAnonymous UserThe front desk is in a large house, decorated with many Christmas things. When I first opened the door to the room, there was a smell of wood, but it disappeared later. I thought the bathroom was quite clean, but the shower was limited to 13 minutes and there wasn't much hot water, so I didn't wash my hair for two nights. The bacon for breakfast is delicious. The environment nearby is very good, close to the sea and a small forest. It feels like Kemi is not big and there are not many people there, so I like it quite a bit. There is a supermarket nearby, and there are many restaurants on the beach. It was stuffy inside the cathedral. I didn’t see any gems in the Gem Museum, and the square in front was a flea market.
AAussie_ShaI caught the RV train from Helsinki, which was relaxing and a brilliant way to see the countryside. Arriving into Rovaniemi at 21:20, it was a short cab drive to the hotel,and with 24/7 reception checking was a breeze.
Twin room 410 was well appointed, clean, and beds were comfortable; the room safe was easy to set and use. I appreciated the door chain for extra security and peaceful night sleep.
Santas Hotel central location was excellent ,with the padestrian mall, shops, restaurants, and bars literally around the corner.
Taxis could be found out front, and the santa/airport bus was only a short walk up the street. Though do pay attention to santa express pickup and drop-off times as they do not run that regularly.
The buffet breakfast had something for everyone to enjoy! Front desk staff were very friendly and helpful, and the Christmas decorations throughout the hotel made my inner child smile.😊
There are many attractions, so be sure to give yourself enough time to experience everything.
I will definitely choose to stay again next time I travel to Rovaniemi.
Sha, Sydney, Australia. 🇦🇺
KKim_10The staff was really amazing, very friendly. I wasn’t very impressed by the room. The heating was not fully working, there were no basic amenities like a kettle, or even drinking water. Biggest concern was cleanliness as I asked for cleaning on one occasion and beds were poorly made, sheets weren’t changed, the toilet wasn’t properly cleaned as there a piece of paper on the floor which was clearly visible, tissues weren’t restocked and also one of the over covers from the bed was removed and just chucked over the ironing board which was absolutely horrifying to see.
Food at the hotel was good and restaurant staff were also very helpful.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You’ll find over 1,500,000 hotels in 230+ countries and regions on Trip.com. Can’t decide which hotel to book? Browse the site for inspiration!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.