Posted on Sep 17, 2025
Bokkie Truong
A short walk down a slope to the Ela beachfront and a good restaurant and bakery. The hotel is ok, but furniture, sheets, and mattresses are old and 'tired'. Staff is really friendly. Pool area nice. Check-in a bit frustrating as they couldn't find our reservation - eventually sorted out.
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Price per night from:JPY 15,905
Posted on Jun 17, 2026|Executive King Room
Guest UserI stayed here for two weeks, and it was one of the best experiences I could have asked for. The property was exceptionally well-managed, the atmosphere was welcoming, and every staff member was professional, attentive, and respectful.
As a solo female traveler, feeling safe and comfortable is incredibly important, and the team made me feel secure throughout my stay and while conducting business. Their hospitality, professionalism, and attention to detail truly stood out.
Hospitality: 10/10
Professionalism: 10/10
Ambiance: 10/10
I would gladly stay here again and highly recommend it to both business and leisure travelers.
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Price per night from:JPY 20,676
Posted on May 10, 2026
Guest User
Good facilities with gym, pools and closed to Vision City Mall. Good security too. But shuttle service need to improve. especially from airport to hotel where they tend to left person hanging there for 1 hours
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Price per night from:JPY 25,261
Posted on Sep 13, 2025
Donovan_l
(+)
the hotel room is clean and spacious. Check in from 2pm was possible. The hotel has its own restaurant and rooftop bar. It is located in a safe neighbourhood, I was walking around Boroko and visiting the local market, crafts market during the day and no issue at all.
(-)
I think I was unlucky cos my room 210 had bedbugs. I suffered from itchy bites the whole night, and thinking what it was until I saw a doctor. At first I thought it was mosquitoes but the room is air conditioned. See picture. I was bitten on my neck, arms and back. Their bedsheet or mattress must have been infested. Travelers do beware.
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Price per night from:JPY 22,992
Posted on Mar 15, 2026
Guest User
It was superb👌from upon arrival to the complimentary room upgrade, which I did not expect, just superb and check out was seamless..Great work team Gateway Hotel and Apartments
Enjoyed the ladies night event as well upon arrival👌🙌
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Price per night from:JPY 27,413
Posted on Sep 8, 2026|Deluxe Twin Room
Lee FaithStaff are very helpful
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Price per night from:JPY 18,946
Posted on Dec 4, 2024
Anonymous User
The staffs are 4/5. The location looks ok.
First they make
Me wait a long long time in lobby. Second they gave me room that was not cleaned but again i have to bring bag from
That dirty room from
Previous guest to lobby. Finally after long hours they gave me room.
The good
Thing is breakfast is good. Also they have free drop
To airport .
Overall its 3.5/5
In my personal experience.
Hotel
Is good but need more staffs or more training to staffs..
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Price per night from:JPY 20,396
Posted on Jul 28, 2024
Guest User
really great hotel, spacious, comfortable room with balcony, delicious breakfast and swimming pool, price a little expensive but it's normal in POM, good place to stop by and do business in POM.
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Price per night from:JPY 15,180
Posted on Nov 24, 2025
Guest User
I found the apartment is dirty on the first day and i didnt have access key due to bad door sensor and i tolled hotel more that 3 times but no one response to my complain, in addition there are no internet on the apartment for theses 7 days, moreover they prommesed me to pickup me to airport but no bus come to my appartment, i was about to miss my flight because of their appointment.
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Price per night from:JPY 33,096
Posted on Jun 3, 2026
Guest User
A fun and enjoyable stay. A very unique and very large property. I would’ve preferred my room have been in the main building. But this is a very busy and popular hotel. Breakfast is decent, and they have a very good onsite shop for all your conveniences. I’d definitely stay again.
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Price per night from:JPY 18,525