Pet-friendly Hotels in West Midlands, United Kingdom

A word of caution. My issue was resolved favourably but my advice is to check the reservation and ask the questions. The ibis Birmingham Airport has 2 levels of accommodation at the same location. I booked and paid for the Ibis through Trip. On arrival I was told the Trip had made my reservation in Ibis Budget. The concierge told me me there was nothing he could do. I would have to take it up with the booking agent, Trip. I accepted the room ( I have stayed here before in ibis Budget, I knew what to expect. Perfectly adequate for an early morning departure.) My disappointment was that I had booked and paid for the higher end accommodation on this occasion. Needless to say, I contacted customer support services and after sometime and various explanations and photographs, my issue was understood. I chose to accept the compensation offered.

I live local, but due o having housework done and me being disabled, I was advised it would be beneficial for me to be out of the house for a few days. I picked Double Tree Hilton as they were offering the best price. I'm so glad I did. The staff could not do enough for you, especially Wendy, she is such an amazing lady, my 10 year old son said to me how amazing and helpful Wendy was and that says it all.

Reasonable room rates, room clean , water hot in bath/shower-food was extremely tasty, and excellent value for money for both evening meal and breakfast. Weather was hot and only improvement would have been to keep complimentary water/juice in foyer topped up as no cool water or drinks available in room.

I would recommend the Holiday Inn highly as .my overnight stay on 5/2/24 was excellent. Free shuttles to and from train station, helpful professional staff, lovely room and good restaurant food at reasonable prices. I will definitely book again if catching early morning flights. Shuttle bus starts at 5am but was fine for my 7.40am flight although long queues at security checks.

Great hotel to stay in if you are traveling for work. Pool and jacuzzi is always a bonus. Great food in the Burgundy restaurant, but don't order Tiramusu (it's too creamy, no taste of coffee or alcohol - very bad)! Staff members are friendly, let us stay for an extra hour, which was nice.

Unfortunately other than its location this hotel has nothing good going for it. There was a queue when I got there, strange for that time - 20:30ish. The lift was dark and depressing, the room even more so. There was an awful smell like vomit lingering in the room. The floor looked unclean. The bathroom floor was the same and the corners were filthy. I didn’t feel clean being in the room. The tv was good as it was a smart tv so I watched what I wanted. The walls are paper thin and I could hear every noise and things being plugged into the sockets on the wall. The doors banged shut and this was annoying all night. The wallpaper was very old and was covered in layers of paint. There is no air con, the heating was on when I entered The bed was the worst thing I have ever slept on. The springs were poking me all night long, I barely slept. There was no hairdryer either so I didn’t use the shower. If your on a super tight budget sta here but I’m sure you can find airbnb cheaper than this.

We had a fantastic stay overnight. fabulous staff willing to help very caring and understanding very helpful all the time we was there. breakfast was amazing. I’m very wonderfully presented those everything you wanted and all nicely displayed and absolutely wonderfully clean and the staff was great so Wood come back thank you. Thank you for everything bye-bye.

Mercure Birmingham west hotel is easy to locate, easy to check in, I and my husband loves the facilities, the pool, the gym, steam room and sauna, it was my first experience in the steaming room, the jacuzzi spa was amazing, the hotel is neat, I try to change my room but there were lot of guest, I was communicated to about it and it was clear, we love the services including the amazing breakfasts buffet 🥰🥰

I recently stayed at this hotel and overall, my experience was quite mixed. The location itself is excellent, with easy access to nearby attractions and amenities. However, there are several issues that affected my stay. First, the air conditioning in the room was not cold enough, even when set to the lowest temperature. This made it difficult to sleep comfortably, especially during warm weather. Second, the WiFi provided was an unsecured public network, which did not feel safe for handling any personal or sensitive information online. While the room was reasonably clean, the bathroom had a persistent mouldy smell that did not go away throughout my stay. Overall, I would not recommend staying here for more than one night. There are better options available in the same area.

A really good hotel which only fails to score higher for the following reasons. The optional breakfast on the first morning of my stay was so good, and value for money, I booked for the following two mornings of my stay. Day two, again excellent quality of food and service. Day three was a complete disappointment. The cooked food was greasy and well passed it's best from the heated buffet. Service from the staff was slow, tea was only luke warm. If this had of been day one, I certainly wouldn't have booked again. The room was equipped with everything I needed, tea and coffee, iron and board, additional fan and heating. I felt the 40 inch TV was too large for the size of the room and it was placed on the dressing table which took up about 50% of the area. The TV gad been ”adapted” to the usual ”Hotel Mode” settings and had very limited ”free” channels to view if compared to the standard terrestrial channels in the UK. An online system was used to provide the available media and showed poor latency on several occasions. A major negative being the system had no menu option to select the available stations. Also, the room was not serviced during my three night stay. Not a big issue, but fresh toweling would have scored better. This hotel could easily score better.