I booked a non-smoking single room on Trip.com and it was confirmed without issues. There are English-speaking staff at this hotel. They were helpful and allowed me and my friends to keep our luggage in their back room when we arrived too early for check-in. Although we came back late, check-in was seamless and we received our room key cards quickly. There is a 9000 Yen fine for losing a room key card. For a single room, the toilet with bathroom and shower would be a bit small if a guest is tall or heavily built. I'm petite, so I had no problems with the toilet. Bed looks like a super single and is quite comfortable with 2 mid-size pillows and a small cushion.
The cafe at the hotel was closed throughout my stay, but the hotel is a short walk from Chibaminato train station and there is a supermarket, bakery and soba place there, so it is very convenient to find food quickly.
The room was spacious, clean, and very relaxing. The bath was especially good. It's close to the beach, so you can enjoy the ocean while taking a walk. The staff were kind and very pleasant. I'd like to stay here again.
It may be unavoidable because the price is cheap, but it is a pity that it is a very low hospitality hotel.
As an image, it is casual to stay at a relative's house.
⚫︎ Department House
and i entered the room, and i was leaking from the ceiling
When I called the front desk, I was told to ”confirm” instead of ”change the room”, and an elderly man came in while singing a hum and said, ”Where?” ”You came to see the people at the front desk?”
About 35 minutes have passed before changing the room.
As soon as I enter the new room, the bed makeup is clearly cluttered and the sheets are out, and the comforter also comes out of the sheets, and the stains stand out.
I noticed it immediately, but the hotel people didn't look at it?
and i was disappointed that the hierarchy was lowered
The online meeting time had already passed, so I had no choice but to start preparing for the meeting immediately.
The remote control of the TV was old and could not be used unless it was re-installed.
There was no tissue ... (somehow hard paper napkin) inconvenient.
⚫︎お Fenglu
There is a cosmetics on the 10th floor, but why not on the 1st floor.
The door is broken and there is no sign of repairing (feeling the age of the paper)
⚫︎ご rice
Floor staff has a narrow view
I think it is a buffet in the morning and evening, and if it is a course dish, I should ask allergies at check-in.
Excuse me for responding to the first day.
On the second day, it says that it is Umechirimen rice, but since the rice was served, I made a strange excuse when I confirmed it, and when I finished eating, a dish that I forgot with Umechirimen came out lol
It was really unreasonable that I became a crammer every time I confirmed it because I was just unpleasant for two days in a row.
And then, there's curry for breakfast, but there's no spoon for some reason.
⚫︎ Front
Basically, it's slow to answer the phone.
When I think that I finally got out after about 30 calls, I only say ”Hello”.
⚫︎ There is no coin laundry or cleaning nowadays.
I had to go shopping because I didn't have enough clothes.
⚫︎ I apologized for the first day of dinner and served a drink.
I was planning to bring people, but I was really glad I came alone.
Moreover, I wanted to extend my stay, but I can't do it here.
⚫︎ Good point
Seaside の Ministry House は Asahi が Qili だった.
and the water server is on each floor.
Hotel near Tokyo Disneyland,Urayasu1.9% of visitors choose this area
GGuest User2026.03.06
This hotel is, to put it mildly, a mixed bag. The facilities and hardware are decent, but the service really needs a major upgrade. As a Marriott Sheraton, an international hotel, there should be a certain standard of service, but it felt like some staff members lacked a good service attitude. The breakfast restaurant service, on the whole, felt average and not very friendly.
Surprisingly, the amusement park charges separately and doesn't accept WeChat or Alipay – the payment options are really subpar. The staff seemed inflexible and didn't seem to consider guests' needs. The shuttle bus staff for airport transfers were even worse; they saw guests struggling with lots of luggage but didn't offer to help load it, and even checked tickets prematurely. One female staff member wearing glasses particularly stood out.
Overall, the service is poor, lacking warmth and consideration for guests. It feels like a superficial politeness without genuine concern for customer needs. Marriott management really needs to refresh this hotel's culture and values. If they can't genuinely serve guests and even discriminate against Chinese tourists, then their service team needs a complete overhaul.
On the positive side, some staff members were good, like the young Japanese man at the luggage storage, who was very helpful. Overall, I probably won't stay here again; the experience was generally poor.
Environment: The hotel is clean and the lobby is bright
Service: warm, attentive, careful explanation of all matters related to hot springs and dining
Facilities: perfect, very convenient to get what you need to soak in the hot springs, and it is convenient to eat
The restaurant food is also rich, and there is free supper, so even if you are not afraid of hunger after soaking in the hot springs at night, the special tableware for children in the restaurant is also very cute. Free parking at the entrance of the hotel is also very convenient
I want to come to a family trip on holiday ➕ Golf ~
A good place to find quiet, traditional and ancient by accident
3 reviews
6.5/10
Price from
JPY 26,166
per night
Check Availability
See All Pet-friendly Hotels in Chiba Prefecture
Frequently Asked Questions
How do I book a hotel on Trip.com?
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You’ll find over 1,500,000 hotels in 230+ countries and regions on Trip.com. Can’t decide which hotel to book? Browse the site for inspiration!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.