The hotel's environment was superb, truly comfortable. It's conveniently located just a 5-minute drive from the airport. They even offered welcome champagne, which was a lovely touch. While the room was a little on the small side, it felt very cozy and inviting. The hotel also boasts a gym, entertainment facilities, and even public computers. It's a shame I didn't get the chance to try the spa. The main downsides were the poor mobile signal and slow Wi-Fi speed, which I suspect might be linked to the general local infrastructure.
A nice property very much with a family vibe and rooms spread out across a number of villas. The room was decently comfortable but quite basic, and with some curious absences, including tissue, and glasses or mugs or a cup of any kind, for which one apparently needed to ask. The buffet, both dinner and breakfast, was ok, though a bit more focused on quantity than quality, and the breakfast dining room was much more university dining hall than luxury resort. Staff was quite friendly and welcoming, though, and a tranquil spot to spend a couple days while visiting the falls and other attractions.
very beautiful hotel and classic decoration style!
There's nothing bad to say!
The staff were helpful and served us very well, especially Cleverson at reception, his excellent service, he helped us with everything!
Satisfactory breakfast.
The only thing that was bad was that we got a room with no view, otherwise everything was perfect.
The hotel is excellent, as well as the courtesy service at the reception. The rooms are excellent, beds and showers, as well as a perfect soundproof that guarantees you a quiet night. The hotel has a large parking, which is charged daily by R$20,00.
Now, breakfast is basic and sincerely left unwanted. The coffee is served until 10 a.m., however, arrives around 09:30, it is like the law of the strongest, who stood early to eat great, who does not get without several important items for a breakfast, such as mosquito eggs. I asked the kitchen girl, she said she would not do any more, because she had no eggs, i.e. if she had not really, a hotel of such a structure, has a very poor planning in terms of the food of the guests. The fruits were also out of their own. If there is a timetable to be served, this timetable must be available to the hospoda all items, so on that question, this experience in the morning coffee was frustrating, which I expected to be an excellent coffee.
Facilities: There are rabbit themes everywhere, which is the type my daughter likes
Environment: Very good, there is a buffet at noon, and the taste is also very good
Service: The service is very good, and they also helped to take over the suitcases, which is worth a thumbs up
There is a large shopping mall next to it, which is very convenient for eating, drinking and having fun. It is not far from the waterfall and the airport.
O quarto em que ficamos, alem de cheiro de mofo, as roupas de cama e toalhas estavam com aparência de velhas, amareladas! As roupas de cama aparentavam até não terem sido trocadas! O hotel é antigo e está passando por reformas e talvez já tenha ou melhore as condições das instalações! Porém as roupas de cama e toalhas não dependem de reforma e poderiam melhorar nesse aspecto! O café da manhã nos agradou muito, com muita variedade e qualidade! A localização do hotel também é perfeita! O restaurante também nos atendeu muito bem!
Wonderful hotel, great service, delicious and varied breakfast. The only thing that left something to be desired is that there is no shower stall in the bathroom.
Serviço muito bom, funcionários atenciosos. Instalações bem cuidadas. Comida boa. Localização excelente em razão de estar dentro do pátio do shopping o que oferece segurança além da comodidade das lojas do próprio shopping, com passagem exclusiva.
The hotel has a somewhat old structure, but everything is very clean, the service is excellent, and everything works perfectly. The reception was great. We arrived at 8 am and had a tour to Morretes; they made changing clothes and storing our luggage fantastically easy. The breakfast was excellent, very well made, and with everything of high quality. Plus, the price was great. For me, it's a 10 out of 10. I will definitely return!!
Breakfast is very delicious, breakfast has been better in so many hotels! The front desk service was also very good. The ladies and sisters were beautiful and cute. They gave the children gifts and offered to give them extra beds.
Great
103 reviews
9.2/10
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DKK 799
per night
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8.6/10
Very Good
Iivan@HkgLocation at centro, but very quiet area, room is very big , dated room, very upset with the noisy air-conditioning, we turn down to the smallest but still too noisy, There have bus no. 120 to Iguazu entrance.
NNicholasA great stay in a lovely city. The Bourbon is a very nice place to stay in downtown Curitiba. Well-located and clean, there is little to complain about. The room was big enough, and the city views were welcoming.
We stayed in a queen room which was small, but it was comfortable and the view over the public library was nice. The location was the best selling-point. This hotel is in almost the exact center of the city. You can walk to the mall or 24 Hours Street easily from here, and everywhere else is a short drive away.
The service was good; we had no complaints about the housekeeping. The room was always cleaned fast and well. Breakfast was also generous and delicious. We really enjoyed the pastries. The general state of repairs in the room seemed fine, but the floors could use a resurfacing because they are showing some wear.
This hotel is easy to recommend if you are headed to Curitiba. We had a good experience, and we will likely stay here again if we are again through the area.
SSherisseDo NOT book this hotel - consistent terrible subpar service (provide wrong info, didnt communicate essential info, SILENT TREATMENT, slow service, wrong shuttle bus despite verifying twice with 2 different staff, only take down my cocktail order but I didnt get to hold/drink my order) from the reception, guest relations and concierge teams (many staff around but they are really bad at their jobs).
No one takes ownership - talked to 3 different hotel managers (face to face) but new mistakes appear.
Belmond's service -> avoidant style (ZERO follow up from any manager, each said I already spoke to the previous).
Lousy service experience. Utterly disappointed.
Good points - convenient location: (the only hotel) inside Brazil's Iguazu park (but service deteriorates due to no competition) and an excellent spa experience.
Alternative to stay inside Iguazu park - stay at the hotel inside Argentina's Iguazu park.
MMihoutaodezhurenVery satisfied hotel, located in the batal district.
Facilities: Fully equipped, for friends who like hot tea, there is no hot water bottle in the room
Hygienic: very clean.
Environment: The surrounding environment is very good and safe. Opposite is the most beautiful Japanese park in South America, praca do japao. People walk their dogs in the park. Especially comfortable.
Service: The hotel offers a rich breakfast. It is worth mentioning that the hotel actually has free valet parking. Not all front desks speak English, but they are very friendly and welcoming.
Very recommended hotel
EElizVery well located hotel in the city centre with several restaurant options nearby! Very good accommodation and everything very clean! Very complete breakfast and very tasty! Service staff, all, note 10!
LLiuchiThe hotel's environment was superb, truly comfortable. It's conveniently located just a 5-minute drive from the airport. They even offered welcome champagne, which was a lovely touch. While the room was a little on the small side, it felt very cozy and inviting. The hotel also boasts a gym, entertainment facilities, and even public computers. It's a shame I didn't get the chance to try the spa. The main downsides were the poor mobile signal and slow Wi-Fi speed, which I suspect might be linked to the general local infrastructure.
GGuest UserI had a really nice 3 night stay at the Mirante hotel, wish I'd stayed another night or two. I chose it for it's very handy location for the local bus station (the public transport was very easy to use to get to the Iguaçu Falls, airport and Itaipu dam), I hadn't actually realised what a nice hotel it was. Even a towel animal sculpture on the bed from Juliana the maid! Rooftop pool was lovely, everything was clean and tidy, breakfast was a fantastic buffet. There was also a games room (pool table, table tennis etc) though I didn't use it myself.
The only very slight downside was no filtered water for drinking, other than at breakfast, but not a big problem.
GGuest UserOur stay here was lovely value for money there were many things to do here and with having a great pool and health spa this was a relaxing break. With a poolside bar and two pools one very secluded it catered for a range of individuals. Would definatly stay here again cant fault the hotel a really lovely place. The airconditioning was amazing and the staff were very professional thankyou
GGuest User**Very unpleasant stay experience, strongly recommend to choose this hotel carefully**
This stay experience made me very disappointed. There are many problems with both the hotel's own service and the travel company that cooperated. I hope that through this review, other tourists can avoid similar bad experiences.
### **1. The arrangement of the cooperative travel company is chaotic, which seriously affects the itinerary**
The travel company recommended by the hotel is very unreasonable in the itinerary planning. The time arrangement between the projects is too tight, which forced us to give up some attractions. What's more frustrating is that because the shuttle bus is often late, we are forced to shorten the tour time. There was even one time when the driver was late, and we had to take a taxi back after the national park closed. Such service is really hard to satisfy.
### **2. Difficult communication at the front desk and indifferent service attitude**
The hotel's front desk staff has very limited English communication skills. Even when I called the front desk to choose English service, the other party directly said that they didn't understand and hung up. Before checking out, we received an almost incomprehensible English notice, which led us to mistakenly believe that we had to check out before three o'clock, otherwise we would be forced to clear the room. Although we expressed our willingness to pay for the late check-out fee, the front desk still insisted that we return early, which eventually forced us to shorten our trip and affected the overall experience.
During the communication with the front desk, the staff never showed any apology, but kept emphasizing that it was our problem, and did not try to understand or solve our troubles at all. This lack of empathy made people feel very uncomfortable.
### **3. The overall experience is not good, it is recommended to consider carefully**
From travel arrangements to hotel services, this stay experience is full of various unpleasantness. Whether it is the confusion of the itinerary or the communication barriers at the front desk, our travel experience has been greatly reduced. If the hotel wants to improve the quality of service, it should at least make improvements in language communication and itinerary arrangements, rather than letting guests bear all the inconveniences.
**Summary:** This hotel has obvious deficiencies in management and service. If you want to have a smooth and pleasant trip, it is recommended to choose other more professional accommodation options.
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