Hotels With Pool in North Sumatra, Indonesia

Close to one of the largest mall in town Restaurants, bars and convenience store nearby. Staff were quick to resolve a problem with the room. More than expected unofficially gluten free option at breakfast.

Grand City Hall Medan offers an elegant and memorable stay right in the heart of the city. The property combines classic sophistication with comfortable modern touches, creating a welcoming atmosphere from the moment you arrive. The rooms are spacious, well-maintained, and comfortable, while the service is professional and attentive. Its central location makes it especially convenient for exploring Medan, whether for business or leisure. The overall ambience feels refined and relaxing, making it a great choice for a comfortable city getaway. Highly recommended for anyone looking for quality, convenience, and a touch of timeless elegance in Medan!

No hot water in the shower, a little bit seems dirty/ broken in the bathroom and it doesn’t give the feeling of real luxury, but for this price I think it’s very good still. You have a restaurant which is open 24/7 with friendly servers. The pool is shared by hotel guests with people who pay for usage of the pool, looks clean enough. Staff helped to bring luggage to the room. The location of the hotel is good, it feels a little bit less developed around the hotel tho, but there is a nice mall nearby, maybe 5 minutes with the car.

I recently stayed at Emerald Garden Hotel in Medan for 7 days and 6 nights, and overall it was a comfortable and pleasant experience. The location is very convenient, making it easy to travel around Medan for food, shopping, and meetings. The hotel environment is quiet and relaxing, which made it suitable for both business and rest. The room was spacious, clean, and well maintained. Housekeeping did a good job every day, keeping everything tidy and comfortable. The bed was comfortable and the air conditioning worked well, which is important in Medan’s warm weather. The staff were friendly and helpful throughout the stay. Check-in and check-out were smooth, and whenever I needed assistance, the team responded quickly. The breakfast selection was decent, with a mix of local Indonesian dishes and simple international options. It was a good way to start the day before heading out. Facilities like the swimming pool and gym were also available and well maintained. Overall, it was a pleasant 7-day stay, and I would recommend Emerald Garden Hotel to anyone visiting Medan for business or leisure.

A dated, but generally nice hotel. Unfortunately, the cleanliness leaves something to be desired, and details and amenities are lacking. However, the accommodation, with its beautiful view, is perfect for Instagram posts. The location is quiet and quite remote. The service is very friendly and attentive, although communication in English was a bit sluggish at times. Overall, a good stay, but the price is too high.

Initial room was at level 9 but since its weekend all of the room types are fully book. Smelled of smoking remnants makes me dizzy and ask for air freshner. Next morning ask to change room and got the level 7 which decent, but both room does not include with a smart TV for me to a conference for business meeting. Anyways my advixe is prior booking should have add a notes for non smoking request

Had a really nice stay at Aryaduta Medan. The room was spacious and comfortable, and the food was really good. Overall, I had a great experience and would definitely come back!

Excellent in every aspect, especially its strategic location and outstanding service. The staff are extremely friendly, welcoming, and always ready to help. The breakfast offers a wide variety of delicious dishes to suit different tastes. I am very satisfied with my stay and will definitely recommend this hotel to my friends when they visit Medan in the future.

Enjoy staying . Room is spacious and clean. Variety of breakfast better then JW Marriott which we stay 2 night before. Was a outsourced spa centre at Ground floor out from lift. Newly open about 5 months. For myself not that recommended as the therapist yet to well trained. I can’t enjoy the massage while the therapist never ask for pressure and proper drape you lol.

The location is excellent, especially for shopping and getting around Bukit Bintang. The hotel is elegant, the room was comfortable and clean, and the staff were professional and welcoming throughout my stay. Service was generally very good, although there are still a few small areas that could be improved to make the overall experience truly 5-star. Nevertheless, I enjoyed my stay and would definitely consider returning again. A solid 4-star experience from me.