Hotels With Pool in North Sumatra, Indonesia

Had a great stay at Grand Central Premier Hotel! The room was very big, spacious, clean, and well maintained, which made the stay really comfortable. The facilities and amenities are also great. I especially appreciated the welcome drinks during check-in, a nice touch that made the experience feel more premium. The hotel also has a swimming pool, which is perfect for relaxing after a long day. Location-wise, it’s very strategic. It’s within walking distance to the train station, making it super convenient for getting around. Plus, it’s close to Deli Park Mall, one of the nicest shopping malls in the city, so food and shopping options are easily accessible.

We contacted the hotel the day before to arrange a car to Lake Toba, and the front desk staff, Arik, was incredibly nice. He kept track of our trip throughout and even upgraded our room for free that evening. A great experience!

I recently stayed at Emerald Garden Hotel in Medan for 7 days and 6 nights, and overall it was a comfortable and pleasant experience. The location is very convenient, making it easy to travel around Medan for food, shopping, and meetings. The hotel environment is quiet and relaxing, which made it suitable for both business and rest. The room was spacious, clean, and well maintained. Housekeeping did a good job every day, keeping everything tidy and comfortable. The bed was comfortable and the air conditioning worked well, which is important in Medan’s warm weather. The staff were friendly and helpful throughout the stay. Check-in and check-out were smooth, and whenever I needed assistance, the team responded quickly. The breakfast selection was decent, with a mix of local Indonesian dishes and simple international options. It was a good way to start the day before heading out. Facilities like the swimming pool and gym were also available and well maintained. Overall, it was a pleasant 7-day stay, and I would recommend Emerald Garden Hotel to anyone visiting Medan for business or leisure.

A dated, but generally nice hotel. Unfortunately, the cleanliness leaves something to be desired, and details and amenities are lacking. However, the accommodation, with its beautiful view, is perfect for Instagram posts. The location is quiet and quite remote. The service is very friendly and attentive, although communication in English was a bit sluggish at times. Overall, a good stay, but the price is too high.

Initial room was at level 9 but since its weekend all of the room types are fully book. Smelled of smoking remnants makes me dizzy and ask for air freshner. Next morning ask to change room and got the level 7 which decent, but both room does not include with a smart TV for me to a conference for business meeting. Anyways my advixe is prior booking should have add a notes for non smoking request

The overall experience wasn't great, and the biggest area for improvement is hygiene. The cleanliness of both the room and public areas was subpar; some spots clearly hadn't been properly cleaned. The facilities and amenities also felt quite old, showing years of use, with some even appearing to be deteriorating. For the current price, the overall environment and facilities didn't meet expectations. I hope the hotel can improve its hygiene management and update some of the older equipment to ensure guests have a more comfortable and reassuring stay.

Excellent in every aspect, especially its strategic location and outstanding service. The staff are extremely friendly, welcoming, and always ready to help. The breakfast offers a wide variety of delicious dishes to suit different tastes. I am very satisfied with my stay and will definitely recommend this hotel to my friends when they visit Medan in the future.

It was quite good, and the staff were all very polite. The breakfast spread was also quite extensive. If I get the chance to visit Medan again, I'd choose to stay here. Currently, there's construction going on on the road in front of the hotel.

Excellent! It truly lives up to its reputation as the best in the area. The breakfast is plentiful, and it's undoubtedly the cleanest hotel in Medan. It was fantastic; the bed was made exceptionally well, and the water provided was good. I'd definitely stay here again if I have the chance.

It's our 3rd stays in 2026 😀😀. Every staff in the hotel is excellent. This time we choosed to stay at Rm 1615, unfortunately it was too warm weather on the day and air conditioning couldn't make it to level as we need, so we asked to replace another room for the next 2 nights, then all were very good as usual. Breakfast was still very good and with variety of choice. Of course, I just ate what I choose. No more taking a lot of images, all images were already in my past review😀😀