The room was spacious and well-appointed, with a comfortable bed and high-quality linens. The lighting was adjustable, which made it easy to create the perfect atmosphere. The bathroom was sleek and clean, with a rainfall shower that felt like a luxury experience
The stay was excellent, good interiors, spacious entrance foyer, restaurant & rooms. Rooms having excellent ambience & it was spotlessly clean & tidy. Bathrooms & toiletries & other room amenities were excellent. It was more than expected in this small town of erode. Loved to stay here on a business trip. Delicious food added to luxury.
The lobby ambience was pleasant with ample spaces. We have given a great hospitality upon our arrival and check in. I did enjoy the roof top bar as well as bar by lobby. The food was pleasant with mostly are Indian food. Pastries and few other western foods are also well prepared. Am sure will stay here in my next visit.
We were checked in swiftly which is good as we had a function to attend in the late afternoon. The rooms were clean and the internet connection was good. The staff courteous. The bed was comfortable. At breakfast although it was rush the staff ***aged to sit us and waited us well. The breakfast spread was aplenty and tasted good. Overall experience good.
We visited this property after being there 20 years ago. Still a fab property. Staff exceptional. Place requires a lot of repairs and I am sure they are on to it. The only thing we were very upset was - about our drivers accommodation and food. A GRT run property DOES NOT provide food or not even a cup of tea. The accommodation provided had serious issues with mosquitos so our driver slept in the car. The location of the property was away from shops and other accommodation so to have a cup of coffee our driver had to drive a fair distance. I escalated this to the ***agement mid way of our stay - of course the answer was we will do it sir - but absolutely nothing happened. We plan to be back again as we like the place. But if this is not improved we will reluctantly look for alternatives.
Very enjoyed! Beautiful harmonious place, no noise of transportation and people. It turned out to really relax and enjoy a rest. A spacious, clean room, attention in the petty to the standings. The hotel area is treated in the evening from insects. Very polite guest staff. There is exchange of currency. Free access to the pool, a variety of menus for breakfast. For all staying in India in 4 cities of 4 hotels this is the best. I definitely recommend this hotel.
This is my second time staying at Radisson Blu. Each time I had experienced great service where the crew go out of their way to accede to my requests and beyond. I will definitely recommend staying with them
Great
77 reviews
9.0/10
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8,2/10
Very Good
GGuest UserReturning to this location after eight years, I was hoping for the same 5star experience I once enjoyed. Unfortunately, it’s not quite what it used to be, and the property is beginning to show its age.
On a positive note, the staff were warm and courteous throughout—from the reception to the restaurant team. Their professionalism and friendliness was a highlight of the stay.
The restaurant manager Nazim was helpful.
However, the room was disappointing. Upon entering, there was a strong musty odor. When I mentioned this to the front desk, I was told all the rooms have this smell and that it would dissipate in about 10 minutes—but unfortunately, it lingered. It seems guests may simply become accustomed to it over time. Not me.. lol.
The Colony restaurant offered a decent breakfast, though dinner not that much. It felt overcrowded and cramped, and the buffet menu was not the greatest, with food quality was just average.
The key strengths of this location remain its convenient setting, friendly staff, and ample parking. With some updates and improvements, it could once again live up to its former reputation.
HHonser TanMy initial stay at this newly launched hotel was excellent. The modern facilities were in perfect working order, and the room was impeccably clean and comfortable. It was a promising start that convinced me to return.
Unfortunately, my second stay was profoundly disappointing and raised several concerns. The first room I was assigned had a strong, unpleasant odor. While I appreciate the staff promptly moving me to a second room, it only partially resolved the issue, as a faint strange smell persisted.
The second room had multiple functional problems:
* Non-Functional Power:** The USB ports and power sockets on the wall faulty.
* Inconsistent Hot Water:** The water heater took an excessively long time to heat up, disrupting my routine.
* Purify water contamination:** There's particles and oil from the purify water. It seems contamination from central filter.
Most alarmingly, at approximately 6 AM one morning, a **very loud alarm sounded from the door area.** This was highly disruptive and concerning, as it was unclear whether it was a security breach alarm or a triggered fire alarm. The lack of any immediate information or follow-up from the hotel staff regarding this incident left me feeling unsettled and concerned about the emergency protocols.
While the front desk staff were helpful in changing my room, the combination of maintenance failures and a confusing safety alarm indicates a significant lapse in operational standards. For a new hotel, this is troubling. I hope this feedback is taken seriously to ensure the safety and comfort of all future guests.
VValentine56My wife and I stayed there for 3-days in mid July, overall stay was good and pleasant and we take this opportunity to thank Mr Ramar (Manager @ Cilantro) who was not only polite and professional, he went the extra mile to help us out in a complex situation that arose on our 1st day.
A well deserved PAT for Mr Ramar in exhibiting his professionalism
But I cant say the same for the Travel Manager Mr Balaji who vehemently refused and not even seeking any other avenues or alternatives to assist us, totally
no empathy shown at all bearing the fact that we being tourists cant access to all your facilities
This we consider a major setback as its reflects horrid customer service
GGuest UserWe enjoyed our stay in esthell resort. We have been upgraded to newly constructed executive rooms. It was awesome. Amenities, games were enjoyed by myself and my kids. A wonderful place for kids to stay and enjoy.
JJason AndrasBreakfast is top-notch—you will not find a better one in the area. The hotel's restaurants are also some of the best around. The rooms are spacious and clean. I've traveled to various hotels around the world in my life, and I was very impressed with the ITS Grand Chola. This was my second time staying here, and I plan to come again.
VVinoth SelvinI had a very comfortable stay during my recent business trip. The hotel is well-located, making it convenient for meetings and travel. The check-in process was smooth, and the staff were professional and attentive throughout my stay.
The room was clean, well-maintained, and equipped with a good workspace and reliable Wi-Fi, which made it easy to work efficiently. The breakfast options were also excellent and helped start the day on a positive note.
Overall, a great choice for business travelers — I would definitely stay here again.
KKing RuthWe were looking for hotels close the airport and found another Novotel at Chamiers. Beautiful interior and design. Clean room and bathroom. Reception staffs and housekeeping staffs were excellent in service. The location is perfect and closer to city centre. We are definitely returning to stay longer in the future. Highly recommended to everyone visiting Chennai 🙏
PPraveenKrishnaI highly recommend this place for families with children. The location is excellent and the ambience is extraordinary. The resort's theme is Rajasthani and is very well-maintained. The hospitality and food are good, although there are a lot of flies, which can be a bit bothersome. The resort has a swimming pool suitable for children of all ages, but please be cautious as the pool area can get slippery. The resort also offers daily programs which are posted near the reception area to keep everyone entertained. It's not just a place to stay for the night, but a great spot to spend quality time with your family and relax.
HHighland NomnomWe felt super welcomed and well taken care of from the moment we alighted our transport from the airport. The staff were all pleasant and warm, making the stay really comfortable and cosy.
Room was comfortably sized and clean, toilet was also clean. There were many channels to watch on the TV. Breakfast was great, we especially loved the live stations where we can order dosa and scrambled eggs. Loved the chai.
Our room was also facing the river and we could raptor watch quite close from our window! Super exciting watching Black Kites swooping around.
The only down side is that soundproofing wasn’t the best and amenities look a little aged, but we aren’t too bothered and still enjoyed our stay. Thank you Radisson front desk and housekeeping staff!
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