AAnonymous User对不是日本人完全不友善的酒店
Not foreigner ( Western & Asian) friendly. We travelled around 70 Roykan in the last 3 years and this is the wrost service we ever had. Japanese get to seat and offered juices when they checked in while we have to stand at the front desk and no juice offered. We asked for the yukata rental (free rental) and the young staff just ignore us twice. We asked for sizes a few times then he just said it’s all here. Then when we picking the only two small sizes he grabbed and give it to the Japanese girl and ignore us or never ask us before he took it as he knows we are looking into those. Very rude.
Most of ryokan will bring you to the room or assist to bring luggage or already put in the room for you. This one you do everything yourself after check in.
When we get into the hotel room it’s hot as no aircon is on. Then air con is broken so we called reception. With their broken English they insisted I don’t know how to turn on the aircon which I told them the air con is broken, after 15mins on the phone showing me how to on I keep telling them to send the staff up as we are so hot in the room as it’s summer and no window open and no fan was on after moving luggage. They came up and fix the air con for 45mins then told us it’s broken and need to change room. The whole hour we were sweating but no offer of water / drinks or anything and we just stand in the room while they fixing. When they decided the room need to be changed, they asked us to wait downstairs but leave the luggage in the room so we thought they will move luggage to the new room but they did not. Staff see us so hot at lobby didn’t tell us there is free drinking machine that we can get ice juices , they just watch us hot and sweat and not saying a word. When the new room is finished, they gave us the new room key and asked us to move the luggage ourself and return the old key. No help at all and wasted 1.5 hours of our onsen time. No apologies as well. I feel like being treated like a trash. Not enjoyable at all.
I paid extra for the sea view room which when they change my room they offered a slightly bigger room but my sea view was mostly blocked (in the pic )which I am not so happy.
There is amenities corner at the lobby, at night after the onsen we come back and want to take the lotion as early on it was gone and they didn’t replenish, the female staff have a bad attitude and flip her eyes ask us which room we stayed, we showed her the key and she said the cream is already in the room which her broken English. There is one set in the room but those are small one time pack which we finish after we had the onsen so we want to take another one. She was rude and insist we can’t take. Her attitude was so bad seems like we are stealing. There is an amenities cornor, if you not allowing guest to take please do not have this setup.
Food is okay with the buffet. Wagyu beef is nice but they is a normal standard for Japanese onsen buffet nothing too special.
Overall, with the price paying compare to other roykan in Japan, this hotel have very bad service to non Japanese. There is also nothing special for this onsen. Probably best to try somewhere else.
GGuest UserThe hotel pool isn't free; it costs 5500 JPY to swim. The hotel's location is super close to Daimaru department store—just take the elevator down on the right. A short walk further brings you to Hankyu, and then Sannomiya. Kobe really is small, but it has everything you'd want to buy. It's a small but refined city, making it hard to get lost. To get to Arima Onsen, the shuttle bus stop is in the same place as the Sannomiya bus terminal, which is also where you catch the bus back to the airport. The transportation here is incredibly convenient; you don't need a taxi at all. The hotel's free shuttle takes a long time, so walking is often faster. You can even reach Sannomiya directly from the Daimaru underground passage in about 10 minutes.
GGuest UserI'm fairly certain this hotel used to be the Daiwa Royal Hotel. I've stayed here many times before, even under its previous name, but this was my first visit since the rebranding. Considering the high price, the amenities provided were quite basic. On a positive note, the complimentary drinks and snacks were a nice touch.
The most significant disappointment was the 50-minute wait for breakfast. Had this not been an issue, my stay would have been far more satisfactory. During peak times, such as the busy summer holiday season, I strongly suggest they consider expanding the breakfast area or increasing its capacity. Despite the wait, the breakfast itself was absolutely fantastic. Unfortunately, this lengthy delay significantly impacted our sightseeing plans for the day.
GGuest UserI had low expectations for this trip and was pleasantly surprised! Firstly, the town itself is so beautiful and cozy, you can take your time and just enjoy it! Secondly, the hotel is top-notch! The service and politeness of the staff are amazing, and the hotel's interior and courtyard are beautiful! The onsen at the hotel is stunningly beautiful, with everything thought out to the smallest detail! The rooms are very authentic, as is everything else, and the breakfast buffet is amazing! The transfer service was also well thought out, and of course, the yukata is simply wonderful and fits every size! I can go on and on about how much I enjoyed it! Thank you!
RruanhaoEven though the hotel is a bit older, the rooms are very well-maintained and the service is incredibly warm and welcoming. The breakfast offers a wide variety of choices, and the hotel's location is excellent. You can easily walk to the Nunobiki Herb Garden and Kitano-cho, plus Shin-Kobe Station is right nearby.
GGuest UserIn addition to free drinks, juice and coffee, red wine and white wine are provided every afternoon, allowing guests to soak in the hot spring bath to relax their body, mind and soul and enjoy a leisurely and carefree travel experience.
AAnonymous UserWe had a wonderful stay at Kobe Meriken Park Oriental Hotel. The highlight was definitely the breathtaking view from our private balcony. Overlooking Kobe Port, it was the perfect place to relax, especially during sunset and at night when the city lights reflected beautifully on the water.
The room was spacious, clean, and very comfortable, with everything we needed for a pleasant stay. Waking up to the sea view each morning made the experience even more memorable.
The buffet breakfast were another standout. There was an impressive variety of Japanese and international dishes, all fresh and delicious. The generous buffet spread catered to different tastes, making every meal enjoyable.
Getting around was also very convenient. The hotel provides a frequent complimentary shuttle bus to downtown Sannomiya, making it easy to explore Kobe without any hassle.
Overall, this hotel offers beautiful waterfront views, comfortable accommodations, excellent dining, and convenient transportation. I would definitely recommend it to anyone visiting Kobe and would happily stay here again.
GGuest UserThe name of the great architect is worth 200, the breakfast experience is worth 100, and the rest is the room fee. So you can't expect much from the facilities in the room. It cost so much money to build it on the mountain, but the balcony of the room facing the sea is completely blocked by green plants. I don't know why.
ZZhilvdeshenquExcellent stay! I was in town for Ayumi Hamasaki's concert, and the venue was right across the street, just one block away. The hotel is also conveniently located near Citizen's Plaza Station, which is why I chose it. The hotel itself is grand and impressive, with a spacious and comfortable lobby. I arrived in the morning before check-in, so I relaxed in the lobby. There's even a convenience store inside the hotel, making it easy to grab anything you need. The room was very spacious, and the window offered a great view. While it's an older hotel, what truly matters is the comfort and overall feeling for guests, not just having the newest gadgets or facilities.
How much is the average rate for hotels with Swimming Pools in Hyogo Prefecture?
For hotels with Swimming Pools in Hyogo Prefecture, the average price on weekdays is US$539, and the average price on weekends (Friday–Saturday) is US$612.
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