The hotel is a bit far from Sannomiya Station; you need to take a few train stops to get there, but it's very close to the nearest station. The room was spacious and the hygiene conditions were decent. The service was excellent. The hotel is divided into the Main Building and the South Building. I stayed in the Main Building this time, and I felt the facilities were a bit old. There's a FamilyMart convenience store and a few other shops on the first floor, which is convenient if you need to buy anything. The bathtub isn't fully enclosed, so water splashes out when you shower.
The balcony view was truly amazing, but the hotel itself is quite old. The room we were given had no charging outlets by the bed, so we had to move the desk to charge our devices under the vanity and behind the TV. The air conditioning vent made a strange 'ticking' noise; it wasn't too bad during the day, but at night, when everything else was quiet, it became really noticeable.
On the plus side, the lady at the front desk spoke excellent English. However, the shuttle service to and from Sannomiya wasn't very convenient, and the breakfast was just mediocre.
I definitely won't be staying here again on my next visit to Kobe.
Hotel near Arima Onsen Hotspring,Kobe55.8% of visitors choose this area
GGuest User2024.12.01
The hotel is quite big. It takes a big slope to get there from the station. It's too hard to pull the luggage. I wanted to call to pick up, but the store number provided by Ctrip was one digit less, so I couldn't get through. It happened that a ********* family called the station pick-up number and picked us up together.
The hotel is good, the service staff is very enthusiastic, the mountain view outside the window is beautiful, and there is no one in the hot spring at night, so you can enjoy the private bath treatment.
You can also open a private bath for free.
Because Ctrip's phone number is wrong, I can't contact the hotel, and I didn't book dinner in advance. When I checked in, the dinner was fully booked. I wanted to find food in the town, but the better restaurants were also fully booked. Be sure to book dinner in advance during the peak tourist season.
I had a wonderful **3-night stay** at Seaside Hotel Maiko Villa Kobe. The location is beautiful, with relaxing seaside views and a stunning look at the Akashi Kaikyō Bridge. The rooms were clean, spacious, and very comfortable. The staff were friendly and professional, and the breakfast was delicious with a good variety of options. Overall, it was a peaceful and enjoyable stay, and I would gladly return and recommend this hotel to others.
Hotel near Awaji Island,Awaji City7.1% of visitors choose this area
AAnonymous User2024.02.13
This should be the cheapest hotel among Tadao Ando's architectural works. It focuses on the best value for money. The kitchen in the loft room is quite easy to use, with all the pots and pans available. The massage bathtub in the bathroom upstairs is also very good. Yes, the only regret is that you can't see the sea from the room. You can't see the sea even if you have stayed in a Western-style single room before. You can only walk outside to enjoy it. It's a bit of a pity. The breakfast provided by the hotel is quite delicious. I ate all the rice in a pot.
This time, I was assigned a room on the 29th floor with a mountain view, which I think offers the most beautiful scenery! What truly impresses you about Hotel Okura isn't just the hardware (though it's excellent), but the service! That kind of 'proactive' service awareness means they've already anticipated your needs and processes before you even speak. Someone greets you at the entrance, guides you with your luggage, and the flow is crystal clear. Check-in is hassle-free, with a rhythm like a well-oiled machine, yet it never feels cold. From the moment you walk in, you can clearly feel their dedication to making guests feel at home during the often-frazzling 'arrival to room' period. The room still exudes the confidence of an old-school five-star hotel, with a comfortable sense of space and meticulous details. Especially that feeling of 'settling in comfortably' is something trendy influencer hotels can't match, even though the Okura has become quite popular itself 😝. But it still holds up to repeated stays and contemplation. The bedding, soundproofing, and cleanliness are top-tier, the kind where you can immediately relax once you're back in the room. What's even more impressive is that the Okura's excellence isn't just about one specific point, but about 'never dropping the ball.' The staff don't overdo it, but they're always there when you need them, and they never disturb you when you don't. The phrase 'subtle yet pervasive' perfectly describes this hotel. Kobe Okura doesn't make you think 'wow, it's so new and luxurious,' but rather, it shows you what the standard of a five-star hotel truly is. My only small regret is that the dessert shop is under renovation, and the previous Okura-owned supermarket has been replaced by a FamilyMart.
We rented a villa-style house with an open-air bathtub. The room was very spacious and stylishly designed. We had to walk to the hot spring in the main building at night (it was average), but we were given a coupon for the ”Jikkai no Yu” hot spring (in the same resort). This hot spring was very large and beautiful, with complete facilities, and is worth recommending.
Hotel near Awaji Island,Sumoto7.1% of visitors choose this area
GGuest User2025.04.03
Since it's part of the Hotel New Awaji Group, I was glad to be able to use the large public baths at other hotels in the group. I heard that you can travel by boat or use the shuttle bus until 6:30 PM, so you can go empty-handed, and I would definitely recommend it to my friends. The customer service from the hotel staff was also excellent.
Hotel near Awaji Island,Sumoto7.1% of visitors choose this area
GGrazella2023.10.28
The hotel is very large, so the facilities are very much maintained. The service here is more friendly, although most waiters don't speak English, they can feel their enthusiasm. The biggest advantage here is the invincible sea view, you can see the sunrise without leaving the room.
GGuest UserThis time, I was assigned a room on the 29th floor with a mountain view, which I think offers the most beautiful scenery! What truly impresses you about Hotel Okura isn't just the hardware (though it's excellent), but the service! That kind of 'proactive' service awareness means they've already anticipated your needs and processes before you even speak. Someone greets you at the entrance, guides you with your luggage, and the flow is crystal clear. Check-in is hassle-free, with a rhythm like a well-oiled machine, yet it never feels cold. From the moment you walk in, you can clearly feel their dedication to making guests feel at home during the often-frazzling 'arrival to room' period. The room still exudes the confidence of an old-school five-star hotel, with a comfortable sense of space and meticulous details. Especially that feeling of 'settling in comfortably' is something trendy influencer hotels can't match, even though the Okura has become quite popular itself 😝. But it still holds up to repeated stays and contemplation. The bedding, soundproofing, and cleanliness are top-tier, the kind where you can immediately relax once you're back in the room. What's even more impressive is that the Okura's excellence isn't just about one specific point, but about 'never dropping the ball.' The staff don't overdo it, but they're always there when you need them, and they never disturb you when you don't. The phrase 'subtle yet pervasive' perfectly describes this hotel. Kobe Okura doesn't make you think 'wow, it's so new and luxurious,' but rather, it shows you what the standard of a five-star hotel truly is. My only small regret is that the dessert shop is under renovation, and the previous Okura-owned supermarket has been replaced by a FamilyMart.
GGuest UserGrand Mercure Awaji Island boasts unparalleled sea views of the Akashi Kaikyo Bridge and the Seto Inland Sea. Its excellent location, however, makes it best suited for guests traveling by car. Our sea-view room was spacious and comfortable, with floor-to-ceiling windows that made the morning sea sunrise a daily spectacle. Both breakfast and dinner offered a wide variety of dishes; we especially recommend the Awaji Island milk and local onion specialties. However, dining options nearby are limited, meaning you'll likely rely on the hotel's restaurant for dinner. Without a car, finding other dining spots would require a taxi.
The hotel service was attentive, and the front desk staff spoke fluent English, providing helpful guides to local attractions. While the rooftop open-air hot spring bath isn't natural, it was uncrowded, peaceful, and incredibly relaxing with its sea views. On the downside, the facilities are a bit dated, and there's a noticeable lack of family-friendly entertainment options.
Overall, this hotel is ideal for guests seeking serene sea views and a relaxed pace, offering particularly excellent value for money during the off-season.
__WeChat57961****Due to a canceled flight from Osaka to Sapporo, Trip.com rebooked us for the next day, flying from Kobe, and we stayed at the Crown Plaza Hotel. It's an old, established 5-star hotel, over 30 years old. There are two daily shuttle buses to and from Osaka Kansai Airport, which is very convenient. It's right above Shin-Kobe Station, and a 20-minute walk to Sannomiya. The hotel breakfast was just okay, but the ambiance and service were excellent. Because our flight was canceled, I had to cancel a whiskey distillery tour scheduled for the next afternoon, and the hotel staff kindly helped me call the distillery to arrange that. The price was about a third of what it would cost domestically, making it fantastic value for money.
GGuest UserIn addition to free drinks, juice and coffee, red wine and white wine are provided every afternoon, allowing guests to soak in the hot spring bath to relax their body, mind and soul and enjoy a leisurely and carefree travel experience.
AAnonymous UserThis should be the cheapest hotel among Tadao Ando's architectural works. It focuses on the best value for money. The kitchen in the loft room is quite easy to use, with all the pots and pans available. The massage bathtub in the bathroom upstairs is also very good. Yes, the only regret is that you can't see the sea from the room. You can't see the sea even if you have stayed in a Western-style single room before. You can only walk outside to enjoy it. It's a bit of a pity. The breakfast provided by the hotel is quite delicious. I ate all the rice in a pot.
NNatsume AiThe hotel is a bit far from Sannomiya Station; you need to take a few train stops to get there, but it's very close to the nearest station. The room was spacious and the hygiene conditions were decent. The service was excellent. The hotel is divided into the Main Building and the South Building. I stayed in the Main Building this time, and I felt the facilities were a bit old. There's a FamilyMart convenience store and a few other shops on the first floor, which is convenient if you need to buy anything. The bathtub isn't fully enclosed, so water splashes out when you shower.
GGuest UserThe balcony view was truly amazing, but the hotel itself is quite old. The room we were given had no charging outlets by the bed, so we had to move the desk to charge our devices under the vanity and behind the TV. The air conditioning vent made a strange 'ticking' noise; it wasn't too bad during the day, but at night, when everything else was quiet, it became really noticeable.
On the plus side, the lady at the front desk spoke excellent English. However, the shuttle service to and from Sannomiya wasn't very convenient, and the breakfast was just mediocre.
I definitely won't be staying here again on my next visit to Kobe.
GGuest UserThe hotel itself isn't up to par. The amenities provided are quite subpar; the toothbrush, for instance, was so rough it made my gums bleed. Right from check-in, they try to upsell you to a more expensive room. If you refuse, they deliberately assign you a low-floor room with a terrible view – I'm convinced it's intentional. So, if you want a decent experience, you're practically forced to upgrade. After upgrading, they cheerfully provide a hotel map and some greenhouse coupons. Otherwise, you just get a key and that's it. While I can't pinpoint any specific service issues, there was an overall 'off' and unsettling vibe. Even the renowned architecture nearby is poorly maintained. You can't truly appreciate the details; it only looks decent from a distance. This is quite rare in Japan, where I've always found people meticulous about maintenance. This place, however, completely overturned my expectations. Overall, it feels like quite a desolate and depressing place.
TTrip LOVERssThe room was spacious and comfortable, providing a serene atmosphere for relaxation. The onsen facilities, along with the provided Japanese bath suits and slippers, added a delightful touch to the experience.
The breakfast buffet featured a variety of healthy Japanese options, which I found both satisfying and nourishing. Additionally, the view of Kobe Tower from my room was a charming highlight.
The hotel's design reflects a refined minimalistic luxury, creating an elegant and calming environment. Overall, I highly recommend this hotel for anyone seeking a blend of comfort and traditional Japanese hospitality.
CCoCo.ChanelI booked this hotel because it was touted as one of Asia's top 100 onsen hotels for 2025. However, apart from the hot springs being decent, every other aspect of the service was a massive letdown. To begin with, both the kaiseki dinner and the breakfast the following day were truly subpar. The room was dreadfully small. Furthermore, despite inquiring about kimonos (as there were none in the room) with both the front desk manager and a server, who assured us they would send them up shortly and even took our sizes, not a single kimono materialized by the time we checked out the next day. We paid over 7,000 RMB for a family tatami room for four, including breakfast and dinner. At this price point, anyone staying here is simply getting ripped off. There will absolutely not be a second visit, and I also sensed a certain unfriendliness towards Chinese guests.
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