The room was spacious and the facilities were business-oriented, typical of an older five-star hotel. While the decor felt a bit dated, it was very well-maintained, clean, and tidy. The 'mystery room' booking was a huge surprise; the price was amazing, probably a third of what it would normally cost.
Even though I booked this hotel by mistake, I was pleasantly surprised! If you're traveling with kids, I highly recommend staying here! First off, the rooms are significantly larger compared to hotels in Sannomiya. As an established five-star hotel, while the facilities are a bit dated, the size and views are absolutely unbeatable. There's a balcony in the room where you can enjoy a coffee, look out at the sea, and relax in the morning – it's incredibly pleasant. You can also admire the night view. The hotel breakfast offers freshly made burgers and freshly squeezed orange juice, with floor-to-ceiling windows overlooking the sea. If the weather's nice, you can even sit outside and enjoy the sunshine and sea breeze. The only downside is that the pool costs extra. However, if you have kids, Meriken Park is right across the street, featuring the Anpanman Museum and a Ferris wheel. Plus, iconic photo spots are right downstairs. If you want to go shopping in the city center, the hotel provides a free shuttle bus every 20 minutes, which is super convenient if you check the schedule. All in all, next time I come with my children, I'll definitely choose this place.
Stunning views, almost all rooms face west towards the bridge and sunset. Excellent location, the beach is right in front, but you have to cross under tracks and highway, 5-6 min walk after you exit the escalator. Beds in adjoining rooms are large, we could easily fit a family of 6 in 2 rooms, and you even add extra beds if needed.
Hotel near Awaji Island,Minamiawaji6% of visitors choose this area
GGuest User2025.07.21
I'm fairly certain this hotel used to be the Daiwa Royal Hotel. I've stayed here many times before, even under its previous name, but this was my first visit since the rebranding. Considering the high price, the amenities provided were quite basic. On a positive note, the complimentary drinks and snacks were a nice touch.
The most significant disappointment was the 50-minute wait for breakfast. Had this not been an issue, my stay would have been far more satisfactory. During peak times, such as the busy summer holiday season, I strongly suggest they consider expanding the breakfast area or increasing its capacity. Despite the wait, the breakfast itself was absolutely fantastic. Unfortunately, this lengthy delay significantly impacted our sightseeing plans for the day.
We rented a villa-style house with an open-air bathtub. The room was very spacious and stylishly designed. We had to walk to the hot spring in the main building at night (it was average), but we were given a coupon for the ”Jikkai no Yu” hot spring (in the same resort). This hot spring was very large and beautiful, with complete facilities, and is worth recommending.
Hotel near Awaji Island,Awaji6% of visitors choose this area
GGuest User2025.03.30
An excellent choice for visiting Awaji Island. The rooms are spacious with great views. The hotel's buffet offers a wide selection and is very reasonably priced. What impressed me most was the incredibly friendly and welcoming staff, who were genuinely accommodating and went out of their way to assist. I will definitely stay there again.
Almost a perfect stay. First off, having a 12 PM checkout in Japan is already a huge plus. We arrived around 8 PM the night before, and the front desk staff were still in great spirits. The room was quite spacious for Japanese standards, and the view from the window was absolutely stunning, with the night view being even more captivating than during the day.
The only slight downside was the breakfast; for 3800 JPY per person, the selection wasn't very extensive, though the taste was decent enough.
The room was spacious and comfortable, providing a serene atmosphere for relaxation. The onsen facilities, along with the provided Japanese bath suits and slippers, added a delightful touch to the experience.
The breakfast buffet featured a variety of healthy Japanese options, which I found both satisfying and nourishing. Additionally, the view of Kobe Tower from my room was a charming highlight.
The hotel's design reflects a refined minimalistic luxury, creating an elegant and calming environment. Overall, I highly recommend this hotel for anyone seeking a blend of comfort and traditional Japanese hospitality.
Hotel near Awaji Island,Sumoto6% of visitors choose this area
陳陳雯玉2024.06.10
The room type that includes brunch and dinner is very high-end. The hot springs are also good. You can take the hotel car to the main hotel to soak in it, but this place is great. There is also an oven service, which is also very good. You can also have your luggage delivered to the Osaka hotel. The cost is not high. I will stay here again if I have the chance, and I will meet Yating who can talk about noon. I will go to see you next time. I hope you are still there.
Hotel near Awaji Island,Sumoto6% of visitors choose this area
根根田浩治2023.10.28
Stay for one night with breakfast included, and have dinner outside at a pub or bar.
Since it was a weekday, there weren't many restaurants open, but I searched for it on Google and went to an izakaya.
On the way home, we took a detour to a bar district and took a break at the hotel before heading to the public bath.
The breakfast buffet style was satisfying with many items.
Next time I would like to go with a plan that allows me to eat dinner in my room.
Very Good
96 reviews
8.4/10
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9.3/10
Great
AAnonymous User对不是日本人完全不友善的酒店
Not foreigner ( Western & Asian) friendly. We travelled around 70 Roykan in the last 3 years and this is the wrost service we ever had. Japanese get to seat and offered juices when they checked in while we have to stand at the front desk and no juice offered. We asked for the yukata rental (free rental) and the young staff just ignore us twice. We asked for sizes a few times then he just said it’s all here. Then when we picking the only two small sizes he grabbed and give it to the Japanese girl and ignore us or never ask us before he took it as he knows we are looking into those. Very rude.
Most of ryokan will bring you to the room or assist to bring luggage or already put in the room for you. This one you do everything yourself after check in.
When we get into the hotel room it’s hot as no aircon is on. Then air con is broken so we called reception. With their broken English they insisted I don’t know how to turn on the aircon which I told them the air con is broken, after 15mins on the phone showing me how to on I keep telling them to send the staff up as we are so hot in the room as it’s summer and no window open and no fan was on after moving luggage. They came up and fix the air con for 45mins then told us it’s broken and need to change room. The whole hour we were sweating but no offer of water / drinks or anything and we just stand in the room while they fixing. When they decided the room need to be changed, they asked us to wait downstairs but leave the luggage in the room so we thought they will move luggage to the new room but they did not. Staff see us so hot at lobby didn’t tell us there is free drinking machine that we can get ice juices , they just watch us hot and sweat and not saying a word. When the new room is finished, they gave us the new room key and asked us to move the luggage ourself and return the old key. No help at all and wasted 1.5 hours of our onsen time. No apologies as well. I feel like being treated like a trash. Not enjoyable at all.
I paid extra for the sea view room which when they change my room they offered a slightly bigger room but my sea view was mostly blocked (in the pic )which I am not so happy.
There is amenities corner at the lobby, at night after the onsen we come back and want to take the lotion as early on it was gone and they didn’t replenish, the female staff have a bad attitude and flip her eyes ask us which room we stayed, we showed her the key and she said the cream is already in the room which her broken English. There is one set in the room but those are small one time pack which we finish after we had the onsen so we want to take another one. She was rude and insist we can’t take. Her attitude was so bad seems like we are stealing. There is an amenities cornor, if you not allowing guest to take please do not have this setup.
Food is okay with the buffet. Wagyu beef is nice but they is a normal standard for Japanese onsen buffet nothing too special.
Overall, with the price paying compare to other roykan in Japan, this hotel have very bad service to non Japanese. There is also nothing special for this onsen. Probably best to try somewhere else.
KkusanokiAlmost a perfect stay. First off, having a 12 PM checkout in Japan is already a huge plus. We arrived around 8 PM the night before, and the front desk staff were still in great spirits. The room was quite spacious for Japanese standards, and the view from the window was absolutely stunning, with the night view being even more captivating than during the day.
The only slight downside was the breakfast; for 3800 JPY per person, the selection wasn't very extensive, though the taste was decent enough.
GGuest UserI'm fairly certain this hotel used to be the Daiwa Royal Hotel. I've stayed here many times before, even under its previous name, but this was my first visit since the rebranding. Considering the high price, the amenities provided were quite basic. On a positive note, the complimentary drinks and snacks were a nice touch.
The most significant disappointment was the 50-minute wait for breakfast. Had this not been an issue, my stay would have been far more satisfactory. During peak times, such as the busy summer holiday season, I strongly suggest they consider expanding the breakfast area or increasing its capacity. Despite the wait, the breakfast itself was absolutely fantastic. Unfortunately, this lengthy delay significantly impacted our sightseeing plans for the day.
QQingliurenPros:
1. The lobby is grand and spacious, which is quite rare for hotels in Japan.
2. The location is excellent. There's a subway station right downstairs, and Shin-Kobe Station is just a 3-minute walk away, making Shinkansen access super convenient. The cable car station for Nunobiki Herb Garden is also next door, and Kitano Ijinkan (Foreigner's Residences) is only a 10-minute walk.
3. The view from the guest room window is lovely.
4. The breakfast buffet is of high quality, and there's also a Japanese set breakfast option (if you're staying only 1-2 nights, I recommend sticking to the buffet; for three nights, you might try the set meal one day).
5. The staff are well-trained and have excellent service attitudes.
Cons:
1. The guest rooms' decor and furniture are quite outdated and lack design flair. They are overly simple and plain, not matching the impressive lobby.
2. In November, there was no air conditioning in the room. The south-facing room got a lot of sun, making it very stuffy and hot. I had to keep the emergency exit open to make it more bearable.
Overall, it's still worth recommending.
CCamilla TamI booked this place at the last minute as we wanted to extend our stay in Arima Onsen by one night and most hotels were fully-booked. I searched on *********** but couldn't find any suitable accomodation so thought to try Trip.com. This hotel came up only on this site and I was delighted to find it. At first I was concerned by the lack of reviews, but all the reviews were good and the room looked ideal for a family of four; 2 western beds and 2 tatami beds, with spacious living area and separate bathroom and toilet. It was really great value for money. The size of the room was very generous, and the facilities were great. We made use of the Onsen baths and the table tennis room during our stay. None of the staff spoke english but this wasn't an issue as they were all adept at using google translate. The location is also fine - it is situated between the town and the ropeway, so it is easy walking distance to each, which was very useful since they dont offer any shuttle service. All in all I would reccomend it for a short stay in Arima onsen as it is really good value for money.
CChisudexiaoyu9978The room was spacious and the facilities were business-oriented, typical of an older five-star hotel. While the decor felt a bit dated, it was very well-maintained, clean, and tidy. The 'mystery room' booking was a huge surprise; the price was amazing, probably a third of what it would normally cost.
AAnonymous UserEven though I booked this hotel by mistake, I was pleasantly surprised! If you're traveling with kids, I highly recommend staying here! First off, the rooms are significantly larger compared to hotels in Sannomiya. As an established five-star hotel, while the facilities are a bit dated, the size and views are absolutely unbeatable. There's a balcony in the room where you can enjoy a coffee, look out at the sea, and relax in the morning – it's incredibly pleasant. You can also admire the night view. The hotel breakfast offers freshly made burgers and freshly squeezed orange juice, with floor-to-ceiling windows overlooking the sea. If the weather's nice, you can even sit outside and enjoy the sunshine and sea breeze. The only downside is that the pool costs extra. However, if you have kids, Meriken Park is right across the street, featuring the Anpanman Museum and a Ferris wheel. Plus, iconic photo spots are right downstairs. If you want to go shopping in the city center, the hotel provides a free shuttle bus every 20 minutes, which is super convenient if you check the schedule. All in all, next time I come with my children, I'll definitely choose this place.
TTrip LOVERssThe room was spacious and comfortable, providing a serene atmosphere for relaxation. The onsen facilities, along with the provided Japanese bath suits and slippers, added a delightful touch to the experience.
The breakfast buffet featured a variety of healthy Japanese options, which I found both satisfying and nourishing. Additionally, the view of Kobe Tower from my room was a charming highlight.
The hotel's design reflects a refined minimalistic luxury, creating an elegant and calming environment. Overall, I highly recommend this hotel for anyone seeking a blend of comfort and traditional Japanese hospitality.
CCoCo.ChanelI booked this hotel because it was touted as one of Asia's top 100 onsen hotels for 2025. However, apart from the hot springs being decent, every other aspect of the service was a massive letdown. To begin with, both the kaiseki dinner and the breakfast the following day were truly subpar. The room was dreadfully small. Furthermore, despite inquiring about kimonos (as there were none in the room) with both the front desk manager and a server, who assured us they would send them up shortly and even took our sizes, not a single kimono materialized by the time we checked out the next day. We paid over 7,000 RMB for a family tatami room for four, including breakfast and dinner. At this price point, anyone staying here is simply getting ripped off. There will absolutely not be a second visit, and I also sensed a certain unfriendliness towards Chinese guests.
SSamsonThe hotel service is very good, nothing to say. The food is top notch. The room faces the unparalleled sea view and you can see the sunrise. The only thing I can fault is that there are not enough plug-ins in the room. The room I stayed in only has one set of plug-ins. There is no Wi-Fi, and you don’t even have to pay for it. 
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