Hotels With Pool in Niigata Prefecture, Japan

The hotel itself was nice, but the staff at the ski resort was horrible, the rentals are also not well maintained. The boards are not waxed, which makes it difficult to work with as there are a lot of flat routes which are difficult to avoid (Pony and village road were the flattest slope Ive ever seen in my life, I had to unstrap and walk and the board just wouldn't move). Ski resort staff were unfriendly and the rental staff was the worst, there was a lady there that was cold and rude. The only reason why the rental shop is surviving is probably because the equipments are salomon branded and that there is no other option.  I would visit again but only because the routes are fun, Myoko long run was the best, but I would never want to rent from the shop again. The food was very very good. For breakfast, you could choose from western or Japanese buffet. Western buffet is highly recommended, the omelette was the best ive eaten in my life and there was a diy risotto which was great as well. For dinner, there were 4 options, either buffet, steak, Japanese or shabushabu. All requiring reservations which is tough if you are checking in the evening as some might not be available. Highly recommend the steak, the food was good and the staff were amazing. Japanese was the hardest to get a reservation for but the food was quite underwhelming. The room was clean and ski lockers are also provided but it's tiny and can barely fit 2 boards. But I wish that in the toilet in the common area, you can adjust the tap temperature as the water is freezing cold. Amenities wise, bottled water are provided daily, also, yukata was provided but you can only wear them to the onsen which was extremely troublesome as I had to change multiple times a day.  The hotel provides shuttle bus services to and fro jyoetsumyoko station which was easy to book. The bus drivers were also friendly and helped out with the luggage. In summary, for a 5 stars hotel, it didn't live up to expectations, ski resort and rental staffs were unwilling to help and unfriendly. Also, some of the staffs could not speak Japanese which is puzzling for a hotel in Japan. If not for the amazing snow and slopes I would never come back.

NASPA New Otani Perfect family stay with spacious rooms and great snow park for kids! ”We had a wonderful stay at NASPA New Otani. The hotel's location is very convenient, not far from the train station, and the free shuttle bus service is available throughout the day, which made our travels so easy. We stayed in a Japanese Style Room, and it was incredibly spacious at 50 square meters. It was perfect for our family of three (parents and our 3-year-old child). There was plenty of room for our little one to run around and play comfortably without feeling cramped. The private snow park at the hotel is fantastic, especially for young children. Our child had so much fun playing in the snow, and it felt very safe and family-friendly. We are truly impressed with the hospitality and the facilities. We are already planning to come back and stay here again next year! Highly recommended for families.”

The room was spacious, which was great for staying with kids. There's a small ski resort right behind the hotel, perfect for beginners. If you're heading to Yuzawa Nakazato Ski Resort, it's a bit of a walk. The shuttle bus is quite convenient, running between Yuzawa Station and the hotel, taking about 15 minutes, with a stop at Iwahara Ski Resort. Dining options are limited; the buffet was just okay, but the à la carte options were decent, though reservations are required for both. Lunch options were very sparse. A downside is that there's no free luggage storage. So, if you arrive early or leave late, you'll need to figure out what to do with your bags.

Location may be away from Sakihana station but they provide free shuttle if you inform in advance. Service was fabulous. The pretty Lady manager was warm and super friendly. The rest of the staff were efficient too. Their English is limited but we got by with GoogleTranslate. . Food was very delicious with many courses and side dishes. The highlight for us is the hot spring bath. The place was very clean and neat. We really enjoyed our time there. Yes, we have highly recommended our friends to visit the place in future.

Positive - Beautiful location - Very good service - Foods up to the expectation Negative - Elevators not adequate - Restaurants getting full quickly. - Bed sheets are very old and damaged - No water bottles in rooms. You have to buy from the vending machine for 150 yen Overall I fee not worth money.

It is a resort hotel that is directly connected to the slopes and is convenient for skiing and snowboarding trips, and the Japanese-Western style rooms, hot springs, and natural scenery were attractive. The hot spring and buffet style meals were very satisfying, and the staff were kind and comfortable. It was a hotel that I would like to visit again with an atmosphere that was clean and enjoyable for families and beginners, although it was an old building.

Although the hotel is a bit old, the room is renovated, bright and clean, and the area is large. The hot spring is comfortable. The hotel is next to the ski slopes. It is very convenient to ski in winter. The breakfast and dinner are buffets. I did not patronize, but there is a restaurant nearby. I am not afraid of nothing to eat.

Definitely recommend self-driving people, the hotel is a little remote on the mountain, but the area is so comfortable, the hotel has its own ski hanging chairs, tennis courts, Golf courts, billiards and other facilities, the room is large and clean, the 7th floor large bath is good, in the morning, watch the outdoor scenery while soaking in the hot springs, absolutely enjoy, Each floor elevator has a different size bathrobe, which is convenient for guests to change the size. Breakfast and dinner are buffet styles. The style taste is decent. In addition, the tooth and toothbrush in the room are not served. We have brought our own.

飯店整潔乾淨！停車場超大！唯獨可能只能開車前往，公車應該很少甚至沒有！房間內乾濕分離，很不錯，浴缸的木頭有些發霉，其他都很好！有機會還會再去@