The hotel is new and clean, with a variety of facilities suitable for families. It features large indoor and outdoor baths, a large free parking lot, and spacious, comfortable Japanese-style rooms. The price is reasonable and offers excellent value.
Although the hotel is a bit old, the facilities are perfect and the buffet is delicious. The best part is the open-air hot spring on the top floor; soaking in it while it's snowing is an unforgettable experience. There are also two other indoor hot springs, which are perfect.
The facilities and hospitality of the hotel mentioned above are close to full marks.
On the other hand, unfortunately the cleaning of the hot spring bath is not so good, and there is nothing that can be done about the quality of the hot spring water.
And the quality of the dinner. The number of dishes is more than enough, but I would like them to take the taste more seriously.
I would like food that tastes good, not just the price.
The location is really good. 10 mins away from the station. Easy to find. Big hotel, about 11 floors. The room is quite spacious, part in western style with beds and part in japaneese with tatamis. There is sink in themiddle of the room, quite comfy. Good view to the mountain and forest from the window, 9th floor. Nice yukata to wear, i liked the outerpart. Breakfast and dinner is buffet, quite big choice, free beer for dinner, not so many fruits, no cakes for breakfast (dinner only). There is sushi and sashimi choice, delicious food. Onsen is quite good, clean, big. Will recommend to stay here
The stuff are extremely friendly and helpful. The reception desk stuff are always smiling and very willing to help. We have a wonderful stay here. Facilities are considerable for both elderly and kids. We would love to come back and visit again in the future.
It only takes 5 minutes to walk from the station to the hotel. The hotel is large and has many facilities for children. The dinner buffet is average compared to the breakfast buffet. But overall they are very satisfied.
The onsen hotel is near Tobu World Square station. The staff were incredibly helpful. I went to the wrong building, but they walked me to the correct one. I left my backpack there before check-in time, and when I returned in the evening, it was still in my room. The room was very spacious. The breakfast buffet was plentiful and delicious. The staff even offered to take photos for me. The hotel has a beautiful view.
Environment: It's about a 10-minute walk from Kinugawa Station. There's a small hill where pushing luggage can be a bit difficult; you can contact the hotel for a shuttle service. Unlike most Kinugawa onsen ryokans, it's not located right on the river, which is a bit of a shame.
Cleanliness: Excellent.
Facilities: First, the large public baths have alternating men's and women's baths, each with its own unique features. There are sleeping baths, cream baths, and saunas. The overall design is very reasonable and simple. The rooms are large, easily accommodating at least four people, and include both Western-style beds and Japanese-style tatami mats. The rooms are large and quite new, without the usual musty smell of older hotels. The window view is just average, but it doesn't detract from the overall experience.
Dining: We had two meals during our stay. Dinner and breakfast were both deluxe kaiseki cuisine, which was delicious and photogenic—five-star quality. It ranks among the top three kaiseki meals we've had at onsen.
Service: Excellent. The Vietnamese lady who greeted us spoke Mandarin, and the restaurant manager, a lady from Guangdong, explained the dishes in great detail. Overall, the service was excellent.
The service is attentive, the food in the restaurant is delicious, the room is clean, and the outdoor hot spring pool can only be described as 👍. However, the location is relatively remote and it is inconvenient to take a taxi. Fortunately, the counter staff was very enthusiastic to help call a taxi, and it was included in the pocket list.
Even if the ingredients are used up due to the buffet, they will not be refilled, and unless you tell them, they will not be added. By the way, it's not the content of the buffet that makes me want to eat more. The correspondence relationship at the front desk is good, but the correspondence relationship between the people at the dining place is not good.
The swimming pool is crowded, but it feels good.
There is also a dinosaur monument, so I think children can enjoy it.
By the way, it is free for children under 12 to sleep together, but there is usually an extra charge.
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8.2/10
Very Good
JJ. SimonThe hotel is around 10mins walk from Kinugawa-Onsen Station. Although there are many abandoned hotels, shops, residences, buildings around the surrounding area, I can still explore the area as the street lights are lit in the evening.
The hotel is divided into different wings and occupies a large area. I stayed in the upper floors of the hotel’s main building (Kirakukan) but there’s an option to stay at the hotel’s park-cottages that is built on the cliff of the riverbank and overlooks the Kinugawa river.
The Kinugawa Park Cottage is located separately further away from the main building.
I only noticed a local Japanese family of four or five persons being escorted by the hotel staff to one of the cottages.
Other than that one-off encounter, I didn’t see anyone else at the area around the cottage which is also super quiet.
Likewise for the other wings of the hotel i.e. Kinoyakata and Kishintei, I didn’t see any guests maybe due to low season.
Love the onsen and the private open-air bath, the traditional Japanese kaiseiki breakfast and dinner.
There’s also a souvenir shop, ramen & snack shop as well as an outdoor swimming pool which I couldn’t use as it is only available for use come summer time.
Just across the road from the hotel, there’s the Waterside Cafe Terrace, a 7-Eleven convenience store adjacent to the hotel and since there’s no self-service washing machine/dryer in the hotel, the nearest 24h laundromat is around a 5-min walk from the hotel located behind the Waterside Cafe Terrace and across the road facing “Galarie Cafe Painto E”.
On the day of check-out, the hotel helped to store my luggage and I had lunch at “Suzukawa Cafe” just next to Galarie Cafe Painto E. The food prices here are slightly cheaper than the ones near Kinugawa-Onsen station.
GGuest UserThe location is really good. 10 mins away from the station. Easy to find. Big hotel, about 11 floors. The room is quite spacious, part in western style with beds and part in japaneese with tatamis. There is sink in themiddle of the room, quite comfy. Good view to the mountain and forest from the window, 9th floor. Nice yukata to wear, i liked the outerpart. Breakfast and dinner is buffet, quite big choice, free beer for dinner, not so many fruits, no cakes for breakfast (dinner only). There is sushi and sashimi choice, delicious food. Onsen is quite good, clean, big. Will recommend to stay here
SShelby’sAlthough the hotel is a bit old, the facilities are perfect and the buffet is delicious. The best part is the open-air hot spring on the top floor; soaking in it while it's snowing is an unforgettable experience. There are also two other indoor hot springs, which are perfect.
GGuest UserThe facilities and hospitality of the hotel mentioned above are close to full marks.
On the other hand, unfortunately the cleaning of the hot spring bath is not so good, and there is nothing that can be done about the quality of the hot spring water.
And the quality of the dinner. The number of dishes is more than enough, but I would like them to take the taste more seriously.
I would like food that tastes good, not just the price.
GGuest UserThe service is attentive, the food in the restaurant is delicious, the room is clean, and the outdoor hot spring pool can only be described as 👍. However, the location is relatively remote and it is inconvenient to take a taxi. Fortunately, the counter staff was very enthusiastic to help call a taxi, and it was included in the pocket list.
KKongkongwukongkongAn old hot spring hotel! Breakfast and dinner are really cost-effective! The food is delicious, from fish to small pots! Appetizer strawberry wine, hot tea and dessert after dinner! The hot spring is also quite good. We are the family of four adults with children. It is a very satisfying stay experience! I have lived in a lot of expensive places before, but it feels similar. Cost-effective leverage, praise!
AAnonymous UserThe onsen hotel is near Tobu World Square station. The staff were incredibly helpful. I went to the wrong building, but they walked me to the correct one. I left my backpack there before check-in time, and when I returned in the evening, it was still in my room. The room was very spacious. The breakfast buffet was plentiful and delicious. The staff even offered to take photos for me. The hotel has a beautiful view.
GGuest UserThe hotel is new and clean, with a variety of facilities suitable for families. It features large indoor and outdoor baths, a large free parking lot, and spacious, comfortable Japanese-style rooms. The price is reasonable and offers excellent value.
EEllaHoHoThe stuff are extremely friendly and helpful. The reception desk stuff are always smiling and very willing to help. We have a wonderful stay here. Facilities are considerable for both elderly and kids. We would love to come back and visit again in the future.
GGuest UserIt only takes 5 minutes to walk from the station to the hotel. The hotel is large and has many facilities for children. The dinner buffet is average compared to the breakfast buffet. But overall they are very satisfied.
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