Posted on May 3, 2026
Guest User
My stay at Sofitel Casablanca Tour Blanche was extremely disappointing and far below the standards expected from a Accor luxury hotel.
Service was unprofessional from check-in, breakfast quality and hygiene were poor, and even simple orders took far too long.
Most seriously, personal belongings were taken from my room, and the hotel failed to conduct any proper investigation or provide follow-up despite multiple complaints.
Overall, poor management and serious security concerns. I would not recommend this hotel.
Show more
Price per night from:£70
Posted on Aug 17, 2026|Superior Single Room
JekosI really like this hotel. The staff are very competent and friendly. Everything is very clean. The breakfast is very diverse and delicious. There's also a gym and a pool with a jacuzzi.
Show more
Price per night from:£30
Posted on Apr 28, 2026|Standard Room
Guest UserVery close to the airport. The room had a comfortable bed, but the pillows were huge and uncomfortable. There was a kettle, tea, and instant coffee in the room. The staff were very polite and friendly. Check-in took a bit long, about 20 minutes. We went for a swim in the pool; everyone saw us heading there and just smiled, not saying anything. But once we were in the water, they told us we couldn't swim. Maybe there were chemicals? We didn't understand. We went straight back to our room to shower. The water was hot with good pressure, and the bathtub was comfortable. The view was nice. There's a shuttle every half hour. The restaurant had regular prices, and the dish was beautifully presented, though the taste was debatable.
Show more
Price per night from:£58
Posted on Apr 17, 2026|Superior Twin Room Sea or Park View
Guest UserWe didn’t have a good stay at the Novotel in Mohammedia, there was no hot water on arrival and there was obviously a hotel wide issue, but the reception said they’d sent someone up and we needed to run the taps for 10 minutes! Well that didn’t work and there was no hot water in the morning either, even they promised it would be back by the morning, so freezing cold shower. No remote control for the TV, the blackout blinds had tears and holes in them (see photo), the carpets were tired and marked (photo) and the windows were absolutely filthy (photo). This was billed as a “superior room with park view” - you could see the park with the window open, but with it closed the dirt pretty much obscured it. We booked a massage but cancelled as how can you have a massage without a shower? The breakfast was very average. The staff were fine, they are up against it with this building, but they constantly asked us to give them reviews by name. The pool is tiny, the bar was quite lively and again nice staff. For a modern Novotel this was a pretty bad experience.
Show more
Price per night from:£51
Posted on Jun 18, 2026
Guest UserI had a wonderful stay at Polar Bear Hotel in Casablanca.
The owner is incredibly kind, caring, and welcoming. She cooked delicious homemade food and went above and beyond to make sure I was comfortable during my stay. She even kindly offered airport transfers and was always available to help whenever needed.
Unfortunately, I was scammed by a local taxi driver who falsely claimed he was sent by the hotel. As a solo traveler, this was quite stressful. However, the owner was genuinely concerned about my situation and did everything she could to assist and support me. Her care and kindness made a huge difference.
When you travel alone, meeting people who genuinely look after you is priceless. The hospitality here felt more like staying with family than at a hotel.
Thank you for your kindness and for making my stay in Casablanca such a positive experience. I highly recommend this place to anyone looking for a warm, authentic, and caring host.
Show more
Price per night from:£41
Posted on Jun 20, 2025|King Room
Guest UserI stayed for 1 night, June 16-17. The service was very good as well as the facilities. The next day after checking out I checked and found that my t-shirt was left behind, then I went back to ask about it, but they said they couldn't find it. I'm sure my t-shirt was left there. How can a hotel as good as this have something left behind and not stored first? Even didn’t care about asking me my contact information so if thy ask the staff and found it thy will contact me!! Thy are not doing that
Show more
Price per night from:£127
Posted on Dec 7, 2025|Suite (Single)
Anonymous UserGreat location near the beach and very great support from the receptionist for most of the enquiries. The only few down side is that the housekeeping are slow and halfhearted. The food is of great quality but lacks variety, you may be bored of the food after 1 day.
Show more
Price per night from:£90
Posted on May 2, 2025
Guest User
Dear Four Seasons Hotel Casablanca Team,
I want to express my heartfelt gratitude for the incredible experience we had during our honeymoon at your hotel. The welcoming decorations in our room, adorned with beautiful rose flowers, made our stay truly special.
I would like to give a special mention to Aida, who took exceptional care of us throughout our visit. Every time we needed assistance, she was there, ensuring our comfort and happiness.
Additionally, I want to thank the front desk manager, Samiya Bernoussi, for accommodating our request for a late check-out after we learned about our flight delay. Your attentiveness and kindness are greatly appreciated.
Thank you once again to all the staff for making our honeymoon unforgettable.
Sincerely,
Show more
Price per night from:£450
Posted on Apr 25, 2026
Guest User
I booked a twin room with a city view, and when I checked in, I asked the front desk for a room with a better view. To my delight, I was upgraded to a sea view room! From the room, I could see the Hassan II Mosque and the ocean, which was a fantastic view. However, there were some issues with the facilities. The shower drain was severely clogged, and there was only one bathrobe in a double room, and only one mouthwash cup in the bathroom. Since I was only staying for one night, I didn't bother to complain. It felt like the hotel's hygiene and service weren't up to standard. I hope my review helps them improve their service quality.
Show more
Price per night from:£104
Posted on Jan 26, 2019
YUIf you like niche travel, if you want to slow down your life. Come to Morocco, come to Oualidia, come to this hotel. Facing the sea, forgetting to worry together. The staff is also very welcoming and can also have a sauna and massage. The people here are very simple and the seafood is very cheap.
Show more
Price per night from:£105