The hotel is not bad👍The facilities are a bit old. I found a cockroach in the morning🪳. The overall experience of the hotel is not bad. There are ham sausages for breakfast, which is basically the same for hotels of this level
The hotel is simple and casual in style, and the rooms are clean and simple. It was my first time in Boston. The hotel is located in the western suburbs of Boston, 30 minutes away from the airport, with beautiful scenery along the way.
The hotel is very new, the room is very comfortable, the front desk service is very enthusiastic, and the breakfast is one of the more delicious free breakfasts. Everything was originally a good experience...but I booked a one-bedroom suite, and the wardrobe in the room was blocked behind the bedroom door, so I forgot to check the closet when I checked out, and there was a set of clothes hanging in it that I didn't take away. I found it that night and immediately contacted the hotel and they said they didn't find it. I went there in person the next morning and still couldn't find it. I called to confirm a week later and still couldn't find it. Because it can be confirmed that the clothes are 100% hanging in the closet, it can only be that someone took it away. This closet needs to be placed in the sheets, quilts, blankets, etc. needed for the sofa bed in the room. We must have put them back after using them before, so I don't think the cleaning staff will forget to clean up the closet and cause it to be taken away by the next guest. So, so, everything is beautiful. I was depressed for a long time because of this incident. I can only remind everyone to check more when checking out.
I had an amazing stay at [Hotel Name]! The moment I walked through the door, I was greeted by the friendly and efficient front - desk staff. They checked me in quickly and provided all the necessary information with great patience.My room was spotless and beautifully decorated. The bed was extremely comfortable, ensuring a great night's sleep. Overall, I highly recommend this hotel to anyone looking for a comfortable, convenient, and enjoyable stay.
The check-in experience was half, and I made some requirements with the front desk, for example, I wanted to change to a two-bed, and then, not to change, and thank the staff of this consultation for help in coordination.
The room was clean, the bed was comfortable, the breakfast was quite rich, with bacon, baked potato cubes, scrambled eggs, sausages, the four major American breakfast items, black and white bread, bagels, two kinds of berries, bananas, apples, Greek yogurt and two kinds of fruit yogurt, cereal, coffee, juice. Tips are very important in the US, and have increased recently. I gave about 18% for breakfast.
I encountered a rare tornado flood in the Hudson Valley of New York State. Water and electricity were cut off overnight. I booked two rooms on Ctrip overnight. I woke up in the morning and fled to this hotel in Chicopee. Arrived at 10:30 in the morning and told the girl at the front desk about our experience. After reporting to the manager, they arranged a room for us to wash and rest in ten minutes. At 1:00 noon, they gave us a second room. The hotel is just a few minutes down the highway. There are many restaurants around. It is very convenient. There is also free breakfast and free Starbucks coffee the day before yesterday. Clean, safe, good service, half an hour's drive from Amherst College
Staff are really nice, room is clean, decent breakfast. I forgot my toothpaste and asked them for one, they were happy give it to me. The only problem is their heating unit is really loud, waking me up couple times a night.
My kids and I decided to get out of Boston for the weekend during February school vacation. We got a 2 double bed room and the beds were extremely clean and comfortable, the room was a little small but extremely clean. The service and workers were great and friendly. The pool was clean (kind of too cold) but safe and had nice warm towels available. The free breakfast the next morning was delicious, nice spread of choices. The price was amazingly affordable! Overall a great experience, will definitely be coming back for April Vacation. 😊
Very Good
109 reviews
8.5/10
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8.4/10
Very Good
GGuest UserRoom had a great view of the river! The hotel's gym and pool were very nice. However, the lobby is still under construction. It was very convenient to be able to walk to the mall from within the hotel.
WWallllllyWatch out where you staying !
We’ve been using intercontinental hotel very well for couple years
We live 5 hrs aways from the boston city
Every time when we spend some time in the city we always book intercontinental hotel cause this hotel service, cleanness everything was so perfect. It worth, we loved it But lately we are very disappointed of services.last night we stayed was worst experience ever had at intercontinental hotel
We stayed a night
First. There is No robes. I tried to call lobby so many times! no answer . ( I had exactly same problem couple days ago when we stayed at your hotel. I had to go downstairs to ask for robe)
Second. No answer lobby phone as I mentioned at first we’ve tried to call lobby so many time for services. ( Cart, water, etc) but NO answer
Every time when I need I had to go Downstairs..
(Until last year? You guys were so good! since this year summer! I believe that you guys were NO answer AT ALL)
Third. This is major !! We had a flight next morning so we booked your hotel as usual but we got connection room that I didn’t know even when we are check in there is nothing mentioned
We were about to fall asleep around 12am and we hearing some grrrrrrr grrrrrrrr I thought A/C had something problems and we realized we HEARING someone’s snoring our next door!!!!
And we couldn’t sleep at all stayed all night to go the airport next morning ….
I got so mad… we paid for a night $550 at 5stars hotel and no sleep …no comfort there is no difference $80 inn out there..
So i claimed it next day when I checked out
There is one lady who helped me checked out she told me she cant do anything with it but she will give me Email address of manager so i can claim through them
But Email also Wrong !
What a WORST experience ever
Years of good experiences have all crumbled this year.
Anyways watch out where are you staying the room
GGuest UserI stayed in the Hampton Inn because of it's proximity to my doctors office. It was forecasted to snow and my doctor's appointment was absolutely necessary for me to receive my infusion of medication on schedule despite the forecasted snow.
The service I received was good although it began with some confusion about my bill. My reservation was prepaid but it took a while to find this information in the hotel's computer system. I had a restful evening and got to my appointment in the morning without incident and for this I am grateful.
There were a few issues that I think need to be addressed. First, ice was not available on each floor and there was no complimentary water in my room. I was disappointed with the unsatisfactory condition of the refrigerator and there was no recycling bin in my room. There was no handle or bar on the shower door to open the door after showering and there was no place to put my towel convenient to the shower stall once I was done. The toilet paper holder was awkward to use forcing me to remove the toilet paper from it and leave it on the sink.
These issues are minor in nature but cumulatively they made my stay below average for the price I paid. It was not horrible and no part of my stay was compromised but I have stayed at other Hampton Inns that were exceptional, which is why I chose this one for this important stay. I did have a choice of a Marriot equidistant from my doctor's office. In the future, if I am in need of staying overnight convenient to my doctor's office, I will give the Marriot a chance. Thank you for your attention to these issues and I am hopeful that they are addressed to make the stay of other travelers exceptional.
에에이미맘The room assigned to me upon arrival was not cleaned, so I had to wait to be assigned another room, which was inconvenient, and the fact that the cleaning was not done thoroughly was unfortunate.
I would have been upset if I had thought it would be as hygienic as Korea.
They cleaned the room every day, but they didn't change the blankets.
They just re-set them.
So there were hairs and cookie crumbs in the blankets. 🥲
I didn't want them to fight, so I cleaned them up~^^
GGuest UserWe stayed at the Riverview for two nights for a wedding in nearby Bristol, RI. The hotel served our purpose very well. It was obvious that the rooms were recently refurbished and the location was very clean as well. It appears that work is ongoing. The indoor pool (closed) looks like it was just repainted. Additionally, there is a large open space, riverside, with a basketball court, spot for a volleyball net, gazebo, and children's playground. A bit of maintenance and that can be a very valuable asset. No food on site. A few ”grocery store purchased” snacks were in the lobby for breakfast. However Roger's family restaurant less than a mile away was inexpensive and very good. Jillian's tavern shares a parking lot with the hotel. Very nice inside with good looking menu, but we just spent an hour there for a drink. If our schedule had permitted we would definitely have tried a meal.
Convenient location right off of I95 so travel to Bristol area and Providence or even Fall River is very convenient. Staff was very attentive and housekeeper even told us on the way out that she would check our room and clear security deposit right away.
If you need a nice place to stay, reasonably priced, and want to use it primarily for a roof over your head, this is a great stop. When pool is open or if you have young children for basketball and playground, it's even better.
HHengnanliuchanThe location is great, there are many restaurants and cafes around. There is also a supermarket. The room is in the middle distance. The breakfast is rich in varieties, and there are also takeaway boxes/coffee cups for guests who are in a hurry to take away
GGuest UserOverall, I was satisfied with my stay at Sunbird Resort and Hotel. I’m not too familiar with their other location which is adjacent to the main hotel called Sunbird Annex. The continental breakfast was nice, clean, and things were replenished for the most part. Fruits, different juices, pastries, eggs, sausages, and coffee. Although the scrambled eggs, hash browns, and sausages seem to all come from a bag that was microwaved, but what more can you ask for? It was tasty, clean, and enough to feed everyone.
I read from other reviews that a s’mores kit was available for kids but was told they only provide the lighter and propane. Not a big issue, but definitely a plus if it was available as advertised. Shuttle buses and night time movies were nowhere to be seen, but I did not ask about those so I can not really speak to that.
Overall, I was satisfied with my stay. The staff was responsive. The room was cleaned daily and no issues with cleanliness. The room was definitely not a Hilton, bathroom could use an update. Again, for the most part it met my needs and my little kid had a blast.
GGuest UserThe room was clean, the bed was comfortable, the breakfast was quite rich, with bacon, baked potato cubes, scrambled eggs, sausages, the four major American breakfast items, black and white bread, bagels, two kinds of berries, bananas, apples, Greek yogurt and two kinds of fruit yogurt, cereal, coffee, juice. Tips are very important in the US, and have increased recently. I gave about 18% for breakfast.
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