Asked for a room near elevator when we booked ahead online in early evening, but when we got to our room it was as far away from the elevator as possible. Don’t know if that was all that was left at 9:30 when we arrived or what. Didn’t seem very full. Didn’t complain because we didn’t want the hassle of moving our stuff. Also, many Fairfield and Marriott hotels, including this one, now have very low toilets. Might be good for kids, but for older travelers with bad knees who are not otherwise “handicapped,” (which is a sizable part of the travel community) this is a problem as it is hard to get up and down. Taller toilets or routinely putting grab bars in all the bathrooms would make things better.
I few issues with the room…the safe was just the back part as the entire front part not on the wall, the toilet you had to flush 3 times before it would flush, the tub had no drain plug stopper, turned the tv on and it wouldn’t shut off and tried plugging my phone charger into the wall and it fell back out of the plug onto the floor. I just dealt with everything and didn’t say anything to the hotel.
The room was clean and the staff was friendly. The breakfast area was clean and the food was decent. They had hot breakfast of sausage parties and scrambled eggs one day and sausage links and cheese omelet the next. They always have a waffle maker and prepared oatmeal. They also have a large selection of snacks and toiletries in their conversion area. The location was a bit odd to access and the view wasn't anything to write home about and it's right next to train tracks, so I gave them only a 3 for that.
The room was very clean as well as the public areas that we hung out at. I was really impressed with the breakfast. So many choices. Cereal, yogurts, chessey eggs, bacon, pancakes, bagels and more. The staff were really nice too. I'll definitely stay there my next visit to Cincy which will probably be next month.
No complaints about the service although I did have to go get toilet paper. It was clean which is very important for me. I do think their charge for pets was pretty high.
Although I asked for a 2nd floor room when I booked I ended up with floor level room & they were all booked so it's all I could get. 2nd floor is better so you don't hear people walking around. The room was clean & offered all I needed for my 2 night stay including a fridge & microwave. I didn't like that the bathroom doesn't have towel bars to hang towels & all the linens are on shelves near the floor instead of up higher. I would definitely book here again in the future.
There's no hairdryer in the room, but the surrounding area is very green and quiet at night. There are several burger joints nearby, including McDonald's, Wendy's, and Burger King. There's also a gas station and convenience store.
Very Good
133 reviews
8.7/10
Price from
PLN 327
per night
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8,9/10
Very Good
Cobvenient location between Powell abd Lewis Center in northern Columbus metro area. Reasonabke price with ample adjacent free parking.
GGuest UserI loved this hotel! My room was clean and cozy. I love hotels where you walk straight in to your room from the parking lot. I definitely would stay here again! Not sure of the front desk ladies name but she was amazing!
A lovely property. Located on Lake Erie, the Lodge at Geneva provided plenty of enjoyment for our family, especially our grandchildren. They played mini golf; rode the provided bikes (although a little lite on available bikes for little ones) on paved trails; swam; ate smores; enjoyed the Landlubbers Loop of the small peoples ropes course; and of course enjoyed the cuisine. Then, the second day... I highly recommend a visit to the Lodge at Geneva
I had a very disappointing and uncomfortable experience with the front desk staff. I arrived at the hotel Sunday 01 march around 12:30 PM and politely asked if early check-in was possible. The two women working at the reception told me that no rooms were available until 4:00 PM. I said that was fine and that I would wait in the lobby. However, while I was waiting, several other guests arrived and they were checked in immediately. It was very clear that rooms were available, which made the situation feel unfair. Later, I approached the desk again with the same guests who were checking in and said that I had a reservation for today. The receptionist acted as if nothing had happened and looked visibly annoyed. During check-in, she tried to charge my card again for the reservation, even though my booking had already been fully paid online. When I saw the amount and asked what it was for, she could not clearly explain it. I had to tell her again that the reservation was already paid. Both receptionists then started checking the system and appeared irritated and nervous in front of other guests. Eventually they explained that there was a security deposit of $50 per day, which I completely understood and agreed with. However, they attempted to charge the wrong amount again, and I had to question it once more before they finally corrected the charge to the proper deposit amount. Overall, the situation was extremely uncomfortable and unprofessional. First I was told to wait until 4 PM while other guests were checked in, and then I had to deal with confusion about charges that should have been clear from the beginning. The hotel facilities are good, but the front desk service was very disappointing and needs improvement.
LLINMEIThis hotel is extremely clean and has all the amenities you need. There is an oversized Wal-Mart supermarket near the hotel for easy shopping. Breakfast is average, the breakfast place is small and slightly crowded.
GGuest UserThe check-in was a disaster from the start. We arrived 45 mins after check-in time and our room wasn't ready. While the clerk was friendly it's unacceptable that our room wasn't ready AFTER check-in time. She was apologetic and seemed distressed about the situation but still doesn't help with the fact that our room wasn't ready. The clerk asked if we minded moving to another floor instead of the one assigned. Ok, stuff happens. BUT when we get to the room that she moved our stay to it smelled worse than any room I've ever been in. Smelled like pure sulfur and the carpets were questionable at best. The beds looked like they had just been remade. Went to desk to try and get another room. Stood there for almost 30 minutes and no clerk. Go back to the room and waited. Went back to desk and just as we are getting to the desk no one is at desk again as the clerk is disappearing around the corner. Stood and waited another 15-20 and no.clerk. We finally gave up and brought our own blankets in from the car and slept on top of the provided sheets and blankets. Pretty disappointing out of a Hampton to say the least. Never in my life have I had this experience with a Hampton and to be frank I probably won't return. I paid a substantial amount for this room and the experience has soured me on returning.
WweihuaThe hotel is close to the airport, and there is a free car to pick up and drop off the airport. Clean and tidy, and the room is quite big. There are many places to eat in the surrounding area, as well as gas stations, parking is free, it is recommended to stay
We loved our stay at the Drury Plaza, Downtown Cleveland! The staff was all very nice. Most hotels in this area and price range didn't have a pool or spa, so the swimming area felt like a bonus! It was clean, and very enjoyable. The kick- start they offer was amazing! It was an entire dinner included in the hotel price! PLUS 3 adult beverages per adult staying! They were classic drinks, think cranbery vodka and whiskey and cokes. Breakfast was also delicious! It had a lot more to offer than just the normal hotel continental breakfast. The eating area was super clean and kept up nicely. We walked 5 minutes to the House of Blues for a concert. The walk was pretty strait forward to the Downtown area! The hotel itself was pretty clean. It's a bit out dated (no USB outlets, the plumbing is obviously old, and drained a bit slow, small tvs, old carpet) but it didn't really take away from its old time unique charm with all the marble and lighting. The beds and pillows were super comfy! My son did mention he wished he would have brought a cozy blanket, bc theirs are pretty thin. We would definitely stay in this hotel again if we are in the area! We will also look into staying at different Drury locations when on trips!
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