Hotel and location is perfect and central to everything.
Room service for repairs is very slow to come out to check.
Food was good but lacked variety during dinner and menu options could do with an improvement.
Indian food was passable could do with a flavour balance.
Overall great stay
The environment and atmosphere are quite nice; many foreign tourists visit. It's located in the city center, within walking distance of the largest shopping mall, and has convenient transportation and easy access to taxis. The courtyard itself has a beautiful landscape.
Perfect location and clean hotel.
Continental breakfast was good. Nice Zambian coffee was available on request.
A little noisy daytime @ lobby/restaurant area, as it's the place where most of the hotel staff members remain to watch TV😀😃😄 . The pool was clean. Recommended place for a family stay.
Service: Fortunately, there are freshly made knife-cut noodles, steamed buns, steamed bread, porridge, etc. for breakfast, which satisfies the Chinese stomach.
All the chefs are Chinese, and the Chinese food ordered for dinner is also good. The portion is also good.
However, the hotel facilities are old and dirty, and the room smells of old cigarettes. I will not book next time.
The best thing about this hotel is its location. Literally behind the parliament fence. Which means relative peace, quiet at night and 24-hour security. The spacious green area with a swimming pool is a romantic place for breakfast, work or just doing nothing. The guest rooms are not the most outstanding, but they have everything you need these days, although without toiletries. Two rolls of paper are the maximum decoration of the bathroom. But there is a refrigerator, TV, wardrobe, table, bedside table. Live and enjoy, if you are not afraid of periodic power outages, water, Internet (usually short-term). But that's what Africa is for.
I enjoyed everything at this hotel. The room was sizeable for a solo traveler. The bedding was just amazing...! I slept very very well. I am curious about their mattress brand, I want to buy it....! The breakfast spread was great. Healthy salads and changing buffet spreads everyday. I did not manage to use the fitness center and swimming pool on the Intercontinental side, but it was nice to have the option. The front office accomodated my very early checkout - 5am, and even organized with the kitchen for a breakfast baggie. There is taxi service to the airport but I did not use it.
With a stay at this aparthotel in Lusaka, you'll be within a 5-minute drive of EastPark Mall and Nu Metro Arcades Mall. This aparthotel is 1.8 mi (2.8 km) from Pakati Sunday Market and 2.1 mi (3.3 km) from Kenneth Kaunda International Conference Centre.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a picnic area. Additional amenities at this aparthotel include barbecue grills and a banquet hall.
Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself comfortable in this air-conditioned apartment, featuring a kitchen with a full-sized refrigerator/freezer and a stovetop. There's a private patio. A 46-inch LCD television with satellite programming provides entertainment, while complimentary wireless internet access keeps you connected. Conveniences include a safe and a desk, and housekeeping is provided daily.
Lovely rooms. But yet again, refused to refund an earlier check out. Lost two nights of stay for two rooms even though we notified the hotel days prior. We didn’t mind paying a penalty fee for making the stay shorter but that was never an option. They rejected our application for a refund. Otherwise, the hotel is nice and my guests love staying there. Hence I still book for their stay there
Dima responded promptly to any questions and was very professional 🙏
Good
14 reviews
7.6/10
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8.5/10
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LLauren GoatleyI usually have a good time at the resort and stayed a couple of times. This time from the start, there were a few things:
I had asked reception because we were going early, to have the breakfast boxes for the kids early to take at 5:30.
When we got to the restaurant in the evening it took a while to be served.
When we got the kids in the shower, there were no towels and when we phoned it took a while.
We also phoned to ask for normal milk as my child can’t have creomora and they said they would bring but never did.
Then our taxi driver let us down so I called reception to book an airport shuttle in the morning and she said she would call back but never did. Eventually after I called back, they got back to me with results. Didn’t tell me the price though.
When we checked out at 5:30, they didn’t have the breakfast boxes. And told us our taxi was K400 per head!
So all in all, wasn’t a great one.
NNomadSDThe best thing about this hotel is its location. Literally behind the parliament fence. Which means relative peace, quiet at night and 24-hour security. The spacious green area with a swimming pool is a romantic place for breakfast, work or just doing nothing. The guest rooms are not the most outstanding, but they have everything you need these days, although without toiletries. Two rolls of paper are the maximum decoration of the bathroom. But there is a refrigerator, TV, wardrobe, table, bedside table. Live and enjoy, if you are not afraid of periodic power outages, water, Internet (usually short-term). But that's what Africa is for.
GGuest UserI enjoyed everything at this hotel. The room was sizeable for a solo traveler. The bedding was just amazing...! I slept very very well. I am curious about their mattress brand, I want to buy it....! The breakfast spread was great. Healthy salads and changing buffet spreads everyday. I did not manage to use the fitness center and swimming pool on the Intercontinental side, but it was nice to have the option. The front office accomodated my very early checkout - 5am, and even organized with the kitchen for a breakfast baggie. There is taxi service to the airport but I did not use it.
JJujuedashujushashuThe room was a bit small but surprisingly comfortable. Just a heads-up: remember to bring your own toiletries. The hotel also has water dispensers in the hallways, so you can easily refill your bottles. A major highlight was the hotel breakfast – it was absolutely delicious and offered a fantastic variety.
GGuest UserHotel and location is perfect and central to everything.
Room service for repairs is very slow to come out to check.
Food was good but lacked variety during dinner and menu options could do with an improvement.
Indian food was passable could do with a flavour balance.
Overall great stay
SSSoniPerfect location and clean hotel.
Continental breakfast was good. Nice Zambian coffee was available on request.
A little noisy daytime @ lobby/restaurant area, as it's the place where most of the hotel staff members remain to watch TV😀😃😄 . The pool was clean. Recommended place for a family stay.
NNcubeThe reception was amazing and I loved the food. However I feel the hotel should invest more in their recreational facilities for example the hotel does not have a spa.The room itself was nice and the bathroom clean though not spacious as I expected.The dining area is very clean as well and I loved it.
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