Hotels With Spa in Henan, China

The hotel's location is superb, right in the 'Big Corn' building, with Ruyi Lake just downstairs. The front desk service was excellent. The day before, they proactively asked what time we'd be arriving the next day, mentioning that rooms were tight during the National Day holiday and they could arrange early check-in. Although we arrived after 6 PM, so waiting for a room wasn't an issue for us, this gesture was very thoughtful. The concierge is on the first floor, but when we were taking our luggage up, we didn't see anyone to help. We only saw a luggage cart and a staff member who directed us to the 38th floor for check-in. The breakfast at the restaurant was standard, nothing particularly special, but not bad either. This stay was due to not being able to get tickets home, so we stayed at the Marriott for a night. If I visit Henan again in the future, I would definitely choose to stay here again!

## Facilities Generally very good. The only minor point is that the hotel uses central air conditioning, which often doesn't cool the room as much as individual units, typically maintaining around 22°C, and can sometimes feel a bit stuffy. However, the hotel's maintenance staff responded quickly, and after they cleared it, the room did feel noticeably cooler. ## Hygiene The room was immaculately clean and tidy. The housekeeping staff did an excellent job. ## Environment The hotel boasts a fantastic location, right at the subway entrance, which makes getting around incredibly convenient. ## Service The service was truly excellent. Any issues we had were promptly addressed by the front desk. A special mention goes to the complimentary drop-off service to Zhengzhou East High-Speed Rail Station on our last day, which was a very thoughtful touch and much appreciated. My only very minor suggestion would be to improve the consistency or quality control of the welcome fruit. I would definitely choose this hotel again on my next visit to Zhengzhou.

There are lots of good restaurants around, and my flight is at 7:30 am, so staying here is very convenient, with airport shuttle service. Another little surprise was the adorable forest-themed air purifier, which looked like it had been delivered to my door.

The overall environment is pretty good, and the breakfast at 68 is reasonably priced. The room had water and 4 complimentary drinks. The room itself was quite nice, and the staff were friendly. However, because the hotel is so large, finding the elevators was confusing. The map provided wasn't very clear. There should be more recognizable signs on the walls indicating room numbers and elevator directions. A concerning incident was when I couldn't find an elevator after walking around for a long time, so I decided to take the stairs down. To my surprise, the door on the first floor was locked. I had to go back up to the second floor to find an elevator. For safety, how can the bottom door of a fire escape be locked?

Had a pleasant stay. Carmine from the front desk reached out in advance to confirm our arrival, and the executive room was ready early in the morning. The bathroom is very spacious, though having a sliding door or a shower curtain for the shower would be even better. The welcome fruits and coffee were a nice touch. Exclusive Executive Privileges · Premium Breakfast & Private Lounge Access: The 28th floor offers expansive views and a private atmosphere, perfect for unwinding. Le Méridien Privileges · Rich Freshly Ground Coffee: Grabbing a coffee to go before heading out to the sights is a great choice.

Traveling to Luoyang with elderly parents and children, our experience at the Fengxiang Hot Spring family suite exceeded our expectations! The room decor was playful and child-friendly, and the cleanliness was impeccable. The hotel even thoughtfully provided complimentary fruit, showing great attention to detail for families. The staff were consistently warm and polite throughout our stay. Check-in was efficient, and they were always quick to respond to any requests. When my elderly parent caught a cold due to the rain and couldn't eat, the staff even brewed honey pear water and later specially prepared rice porridge – their service was gentle and incredibly caring. The private hot spring pool in the room was a huge convenience. After exploring the Longmen Grottoes during the day, we could return to the room to soak in the hot spring and ease our travel fatigue. The outdoor hot spring area also had a children's water park, which the little ones thoroughly enjoyed. The hotel's location is very close to Longmen, making it convenient for those traveling by car. This hotel is perfect for a family vacation, suitable for all ages. We will definitely choose to stay here again on our next visit to Luoyang. Highly recommended!

Facilities: complete, Hygiene: There was a big bug in the house, which scared the child to tears! Environment: There is a park, which is very big and can be walked. There is also a swimming pool. Service: A bit slow. The hotel is too big and it is very troublesome to go back and forth.

Having stayed in many five-star hotels, I still highly recommend this hotel in Luoyang. The executive family room is spacious, and the complimentary afternoon tea, morning tea, and cocktail hour were perfect. You can also enjoy light meals; both the unagi don and beef rolls were delicious. My child loved it when they specially prepared an alcohol-free 'Emerald City' cocktail during cocktail hour. The hotel also offers Hanfu makeup and photography, but it needs to be booked in advance. We booked a family photoshoot, and the results and value for money were excellent. My child also enjoyed the swimming pool, which was very clean and hygienic. The staff on the executive floor were incredibly friendly towards children, interacting and chatting with them wonderfully. Thumbs up! 👍 I'll definitely choose this hotel again next time I'm in Luoyang and recommend it to other families with children.

Huge thanks to Karen, the Front Office Manager, for helping us get a room upgrade and planning our itinerary in advance. The concierge was super friendly, greeting us warmly and assisting with our luggage. The lovely lady at check-in thoughtfully offered us hot drinks, and Vivian at the front desk even gave us a kind reminder and some water for our journey when we were heading out. We really appreciate it! Our room was spacious, clean, and comfortable, and the housekeeping staff on our floor were so attentive. They noticed we'd run out of water, left a sweet note, and brought extra bottles, which made our Christmas feel incredibly warm and special.

Summary: This hotel was chosen blindly. Aside from its good location and friendly staff, all other facilities were subpar. Pros: The location was decent, close to several attractions and surrounded by cosmetic shops. While the view from the window wasn't great, the room was relatively large. Cons: The soundproofing was terrible. I could hear the TV and conversations from next door; it was extremely poorly soundproofed. I was also unlucky; the first night, a bunch of inconsiderate people next door played cards all night, making it feel like I was sleeping in a card room, which meant I didn't sleep a wink. Also, the shower in the room had very low water pressure and weak flow, making it impossible to wash my hair. It was repaired once but never fixed. For a hotel with a bathhouse, the shower facilities were extremely inadequate. I originally booked for three nights, but after two nights, I couldn't stand it anymore and switched hotels.