Posted on Oct 12, 2026|Deluxe View King Room
Kirill RaikovA New Hotel with Potential, but Service Falls Short of Five-Star Standards
Pros
The hotel is clearly new, and the room is spacious, modern, and equipped with brand-new furniture and fixtures. The bed is comfortable, the air conditioning works very well, and the plumbing is in good condition.
Breakfast is included in the room rate. The hotel appears to cater primarily to Chinese tourists, with large tour groups arriving by coach. Accordingly, breakfast is largely Chinese-style, which may not suit everyone's tastes. The breakfast area can also be quite noisy, as guests often speak loudly, sometimes seemingly trying to talk over one another. This makes breakfast less relaxing than one might expect. On the positive side, the staff are very accommodating and are happy to prepare alternatives upon request. For example, they kindly made an omelette for me, which I appreciated.
Another highlight is the rooftop bar on the seventh floor, offering panoramic views of the surrounding area.
Cons
Unfortunately, several issues detract from the overall experience.
There was no soap in the bathroom, despite shampoo and shower gel being provided in the shower. The shower drain was extremely slow, forcing me to turn off the water periodically to prevent the bathroom from flooding. In addition, an unpleasant musty smell frequently came from the bathroom.
The Wi-Fi connection was unreliable and kept disconnecting, which was frustrating.
Despite having a kettle, tea bags, and instant coffee in the room, there were no cutlery items at all, not even a teaspoon to stir the coffee. Such a small detail, yet an important one when it comes to basic room amenities.
The curtains also close automatically every time you return to the room, meaning you have to open them again manually using a button during the daytime. This is a rather odd and inconvenient feature.
Another issue is housekeeping. Daily cleaning is not provided automatically and must be requested by displaying the appropriate sign. This is an unexpected policy for a hotel claiming five-star status.
The location is another drawback. The hotel is situated away from the main part of town, where most restaurants, cafés, and other activities are concentrated. It takes approximately 15 minutes to walk to the centre, including around 200 metres along a very dusty road. This makes walking back and forth less pleasant, especially if you plan to visit the town centre several times a day.
Overall impression
The hotel has a solid foundation: it is new, spacious, and comfortable in several respects. The comfortable bed, effective air conditioning, and rooftop bar are definite advantages. However, the service and attention to detail do not match the five-star category it claims to offer.
For me, five-star hospitality means consistent, uncompromising standards. Guests should not have to ask for basic bathroom essentials, improvise when making coffee, deal with a poorly draining shower and unpleasant bathroom odours, endure an unreliable Wi-Fi connection, or explicitly request routine housekeeping. The noisy breakfast environment and the dusty road leading to the town centre also make the overall experience less comfortable.
Individually, some of these issues may seem minor, but together they reveal significant shortcomings in service, maintenance, and quality control. A five-star hotel should not require guests to make compromises on such basic aspects of their stay.
The hotel has potential, but considerable improvements are needed in day-to-day operations, housekeeping, maintenance, and attention to detail before it can truly deliver a five-star experience.
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Price per night from:VND 771,605
Posted on Sep 30, 2026|Superior Twin Room with River View and Balcony
NazarethbuxThe hotel is a perfect location, very easy access to the town and also a gorgeous unobstructed view of the mountains. It pretty quiet and peaceful.
The bathroom could use a little/ maintenance tidying up to feel more clean. But other than that everything was lovely! The room was really spacious and comfortable for two of us and it was totally worth paying a bit more for the balcony with a view. We watched the sunset from there one day and could see some hot air balloons and paramotorists.
The breakfast is pretty good, quite Asian/ Chinese. They have some yogurt, fruits, baked goods and chicken sausage and bacon but most of the other food is Chinese. Good variety though! They had gluten free cereal on request but sadly it wasn’t very good.
The hotel helped us to book tours and their communication was really good. The WiFi is also great!
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Price per night from:VND 1,357,094
Posted on Apr 25, 2026|Deluxe Double Balcony - City View
cinnody_Overall is great and clean. One minus point is that the pool is next to the trash area. but the view from the room is superb.
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Price per night from:VND 546,715
Posted on Mar 27, 2026
Guest User
The room was spacious and had a balcony, very clean and tidy. There's a small pool downstairs, and the overall environment is lovely. You can enjoy beautiful sunsets from the rooftop terrace. The front desk service was warm and attentive, though I needed a translation app to communicate – it would be even better if they had staff who spoke Chinese. Overall, it's a good hotel.
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Price per night from:VND 597,121
Posted on Jun 2, 2026
ian_smashWe stayed in the deluxe villa for 2 nights and it was well worth it. Just chilling out on the deck and having breakfast whilst enjoying the rice field with the mountain as the backdrop is just magical. Not only was the setting but the bed was comfortable, the room was very cozy, aircon in good working order (as the heat can be unbearable during the day), amenities, shower etc were all perfect. I couldn’t get the TV working but it did not bother us so much as we were enjoying the peace and tranquility. I highly recommened waking up at dawn and take a walk through the rice fields to soak it all in whilst noone is around. Perfect time to meditate or do yoga during the summer season. Staff were also very welcoming and friendly, and would attend to our needs when required. And f you are in two minds between here and a hotel in town, I’d say here is by far more exceptional.
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Price per night from:VND 1,923,196
Posted on Feb 11, 2025
Nonto
My friend and I recently enjoyed a stay at this hotel in Vang Vieng, and it truly was an unforgettable experience. The hotel offered a breathtaking view that set the perfect backdrop for our getaway. One morning, we were treated to the magical sight of hot air balloons drifting across the sky, adding an extra layer of wonder to our stay.
The location couldn’t have been better, providing easy access to local restaurants and cultural sights. The friendly and attentive staff ensured our comfort throughout our visit, making us feel right at home. If you’re looking for a mix of scenic beauty and warm hospitality, this hotel in Vang Vieng is an excellent choice.
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Price per night from:VND 476,922
Posted on Nov 10, 2025
Guest User
The stay was okay, but unfortunately the staff were not very friendly and didn’t even greet guests, which made me feel unwelcome. Also, the prices for renting a scooter were almost twice as high as at other places nearby. Overall, it was fine, but I expected a warmer atmosphere and fairer prices.
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Price per night from:VND 240,400
Posted on Aug 7, 2026|Superior Double Room with Balcony, Bathtub and Mountain View
Путешествиник мираWonderful hotel! Cozy, clean bungalows. We had a bungalow with a magnificent mountain view from both the bathroom and the balcony. The bathroom has a Jacuzzi tub, which we used several times and really enjoyed! The room had all the amenities and was quiet. The hotel is generally located a bit off the main road, so it's quiet on the property. The only minor issue was the limited food options at breakfast. There aren't many guests at the hotel, so it seems they only set out a small buffet and don't replenish it once the food runs out.
We really enjoyed our stay at the hotel and would gladly come back again.
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Price per night from:VND 903,437
Posted on Feb 23, 2026
Guest User
Absolutely amazing stay - it's clear that the owners take pride in their hotel. The pool and pool area is incredibly clean. The breakfast is fantastic, fresh fruit (varied and lots of it) contained in a fridge (so fresh, cold and no bugs like a lot of other hotels). Option of cooked breakfast every morning (eggs your way). The gentleman running the hotel is so helpful, he booked several tours for us, getting us a good price and being patient when we changed our plans several times. The communal areas are incredibly clean, the staff are always working hard doing something for the hotel. The location is excellent - walkable to everything in Vang Vieng, near some nice restaurants (Green, Vela, beats and bites). Everything in the room worked perfectly. The shower had great pressure and great temperature. Bed was extremely comfortable and the TV was loaded with apps to watch TV (we used Plex as it had English language shows and films). The bathroom has soap, shampoo and fresh towels daily. The rooftop is amazing, we actually used this instead of going to rooftop bars. The hotel sells beer in the fridge at reception.
Highly highly recommend this hotel.
Genuinely we could not find any fault with this hotel at all, we over heard many guests booking to stay extra nights expressing how happy they were with the stay at the hotel and the breakfast.
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Price per night from:VND 701,812
Posted on May 5, 2025|Glamping Dome Twin Beds With Ricefield
Anonymous User
The place located a bit far from Vangvieng city center but it's a perfect place for staycation. We went there on week day so there's not a lot of people stay in the hotel which is very good for our group.
Hotel have a wonderful view of mountain and river for us to just sit and stair at it, but if you prefer to swim can go ahead!
Staff are very friendly and ready to help, 100% satisfy with all service. We contacted hotel staff before our visit so they turn on the AC ready before our arrival.
We also met two lovely siberian husky there too!
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Price per night from:VND 2,078,293