The hotel boasts a good location, conveniently close to the airport. Situated directly across from a police station and seemingly surrounded by upscale residential areas, the security felt excellent. A large shopping mall is also just a 10-minute walk away. Breakfast was quite good, with options that suited local palates well. The hotel restaurant also offered very generous portion sizes for meals. However, the cleanliness was a slight concern. During my multi-night stay, I woke up on two separate nights to use the bathroom and unfortunately spotted cockroaches.
The Habitel Hotel is conveniently situated close to the airport, with a reliable shuttle service that adds to its appeal. The hotel comprises two sections, ‘Prime’ and ‘Select,’ with the ‘Prime’ offering slightly superior accommodations. My stay was generally satisfactory; however, the A/C in my room was broken, making it uncomfortably cold. After multiple visits to reception, the staff kindly provided a heater. This issue should ideally be addressed before guest check-ins.
It appears the hotel is undergoing construction on the 1st floor, which was where my room was located, resulting in some noise. Despite these inconveniences, the delicious breakfast made up for everything! I highly recommend the Caldo de Costilla. Based on the food alone, I would definitely consider staying here again.
Facilities: Fully equipped, most local hotels in Colombia do not provide toiletries here are free
Hygiene: clean up in time, because the room occupied by the meeting was not cleaned in the morning, during the meeting every 30 minutes to ask if it needs to be cleaned up
Environment: A well-regulated 5-star hotel environment, Juan Valdz in the lobby is still very convenient
Service: Take the initiative to carry luggage, book meals 24 hours online, room service efficiency is high
Nice hotel located in safe area of city. Breakfast buffet is really good. By some reason it advertises through this app that hotel has a pool and facility does not. There is a nice sauna on the eighth floor.
Some of the ladies at the front desk were very nice and very respectful, but there were some gentlemen who was quite rude, and there was a young bartender who kept harassing us for more tips even though it was on the bill. When we checked in we parked across the street the car was outside for 5 minutes the security watched the tow truck take the car and then they came in when the car was already loaded it almost seemed like they were in cahoots with each other, but I can't confirm that, but it seemed a little odd that they watched I'll call get towed cost us over a million and a half pesos to get out car back
Customer service was pretty rude and dismissive and this is coming from a super chill kinda customer.
Room is clean and modern but basic. No water bottles supplied - definitely should be at the price the hotel charges.
Location great with transfer to airport but you must give 24hrs notice or they refuse to collect you.
Breakfast is 5/10. Not terrible but limited in selection and not very good quality.
Wifi was also poor.
Gym is dire.
Overall I wouldn’t recommend it.
The location is bad. It is not in the city center. It is not close to any tourist attractions. There are a few night clubs nearby.
The hotel room was clean but a bit old and shabby.
There are no restaurants, shopping malls or public transportation nearby.
The hotel has no air conditioning, no drinking water, a small bathroom, no shuttle bus, and no electricity in the sockets.
The TV didn't seem to have internet, the water pressure in the room was great, the bed sheets were clean and comfortable.
I am bias with this place. I did an intership in this hotel 28 years ago and I absolutely love Hotel Hacienda Santa Barbara. It is still quite elegant and the area where is located is one of the best in the city. The service, the room, the bathroom, they are all great. I really love the breakfast buffet for the top quality of the food and the variety of native Colombian fruits. The staff (Edwin in the front desk, Don Pedro and Ana in the restaurant..) are extremely helpful and efficient. I will alway try to book this place whenever in Bogotá. Thank you
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AAnonymous UserThe hotel boasts a good location, conveniently close to the airport. Situated directly across from a police station and seemingly surrounded by upscale residential areas, the security felt excellent. A large shopping mall is also just a 10-minute walk away. Breakfast was quite good, with options that suited local palates well. The hotel restaurant also offered very generous portion sizes for meals. However, the cleanliness was a slight concern. During my multi-night stay, I woke up on two separate nights to use the bathroom and unfortunately spotted cockroaches.
GGuest UserLong established downtown hotel (not to be confused with its namesake the Tequendama hotel - one block away). The location is convenient for accessing public transport and the airport - although it can at first feel a little intimidating particularly at night when the area is much quieter and there are not so many options for eating. The hotel itself offers spacious suite style rooms which although a little dated are well maintained and kept very clean. I also was not aware of any noise from other guests. The WiFi was a bit patchy, and the hot water could take a while to work through (possibly because I was on a higher floor).
Breakfast was substantial with a number of local dishes, which for me were a little heavy - so perhaps more lighter options could be considered. I didn't use either the gym or spa so can't comment.
Finally, all of the staff I had contact with were very approachable and professional. I generally communicated in Spanish but I believe that the reception staff at least had English language skills. Overall, I consider that the hotel offered good value for money for the price I paid (c.£43 per night)
SSoulfulExplorerThe Habitel Hotel is conveniently situated close to the airport, with a reliable shuttle service that adds to its appeal. The hotel comprises two sections, ‘Prime’ and ‘Select,’ with the ‘Prime’ offering slightly superior accommodations. My stay was generally satisfactory; however, the A/C in my room was broken, making it uncomfortably cold. After multiple visits to reception, the staff kindly provided a heater. This issue should ideally be addressed before guest check-ins.
It appears the hotel is undergoing construction on the 1st floor, which was where my room was located, resulting in some noise. Despite these inconveniences, the delicious breakfast made up for everything! I highly recommend the Caldo de Costilla. Based on the food alone, I would definitely consider staying here again.
MMatthewSome of the ladies at the front desk were very nice and very respectful, but there were some gentlemen who was quite rude, and there was a young bartender who kept harassing us for more tips even though it was on the bill. When we checked in we parked across the street the car was outside for 5 minutes the security watched the tow truck take the car and then they came in when the car was already loaded it almost seemed like they were in cahoots with each other, but I can't confirm that, but it seemed a little odd that they watched I'll call get towed cost us over a million and a half pesos to get out car back
DDr. Julio BernalI am bias with this place. I did an intership in this hotel 28 years ago and I absolutely love Hotel Hacienda Santa Barbara. It is still quite elegant and the area where is located is one of the best in the city. The service, the room, the bathroom, they are all great. I really love the breakfast buffet for the top quality of the food and the variety of native Colombian fruits. The staff (Edwin in the front desk, Don Pedro and Ana in the restaurant..) are extremely helpful and efficient. I will alway try to book this place whenever in Bogotá. Thank you
SShadow LinThe location is great! There is a bus stop next to the hotel, the traffic is very convenient, you can walk to the supermarket, the swimming pool on the top floor plus three warmth If you have time, you can play
SSofia EugeniaFirst room was very dirty, floors not cleaned, shower did not drain, shower head sprayed everywhere and was not located per our request.
Second room was better but overall maintenance in the rooms lacking. Toilet water connection leaking for some time, sink leaking, closet door did not function well, water damage throughout bathroom area.
Staff overall were okay, restaurant staff were really good and we enjoyed the happy hour food and drinks.
Location is excellent in terms of available restaurants and other serviced.
SSongmoThe room was very good and very clean. The room had 3 bunk beds. Each bed had a privacy curtain. There were lights and sockets. It was very convenient. There were 6 lockers. There were hooks on the wall. There was a bathroom. Two separate, the shower water was hot and big, very comfortable. The front desk staff was very good, warm and provided a lot of help, such as information such as car purchase bus tickets, the hotel provides free coffee and hot water, breakfast can be ordered separately, 20-25 Colombia Sol. Very nice hotel.
DDr. Julio BernalThe Faranda Hotel is a good option to stay in the North part of Bogotá. However, the access to the hotel is a bit tricky because of the road work at the moment of writing this review (07/2023). The room was basic/average. The hotel advertised to have a sauna but it did not. The gym was underwhelming. The restaurant looks really nice but the way the breakfast buffet is set is not the best. It look cramped in a small part of the restaurant. The choices for breakfast are very few.
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