Hotel near Zagreb County69.6% of visitors choose this area
SSusie .2024.11.16
It is a bit far from the city center, but you can walk there. You can take a bus from the airport and then a taxi, which is more economical. The room is nice, with a bathtub and coffee. You can walk to the train station. Overall it is good.
Hotel near Zagreb County69.6% of visitors choose this area
--Nancy-2025.04.28
I recently stayed at the Sheraton in Zagreb and found the experience to be quite average. While the staff were friendly, the accommodations were disappointing, especially for a hotel rated 5 stars—it had more of a 3-star look and feel.
The lack of windows made the rooms feel stuffy, and the carpet was noticeably dirty. The bathroom was small, the TV was outdated and small, and not all channels worked. The rooms overall felt old and in need of renovation, which was a stark contrast to the beautifully renovated front desk area downstairs. The bright, modern lobby clashed with the dark, outdated corridors and old rooms, leaving much to be desired.
I had hoped for better given the brand's reputation. While the service was good, the overall accommodations did not live up to the rating or expectations.
We booked a room with a sofa bed for two adults and one child. The sofa bed was uncomfortable, with a sunken center and raised ends. The child's back was good enough to sleep on it, but the adult's was not. The room was quite big, the decoration was neither old nor new, the food in the restaurant was OK, but the service was very good, they would ask questions proactively, so we specially consumed a dinner in the evening, but we waited for 40.50 minutes before it was served. When it was served, we found that the price of the Tomahawk steak was per 100 grams, and ours was 120kg. No wonder the waiter kept saying it was very big. We confirmed it again and again, and the steak alone cost 200 euros. Fortunately, the taste was very good. We couldn't finish it and packed it up to eat it again with instant noodles the next day.
Hotel near Zagreb County69.6% of visitors choose this area
GGuest User2024.09.22
The newly opened hotel in 2023 has an excellent location. There are pedestrian streets and squares nearby, which is very convenient for sightseeing, eating and shopping. It should be a renovation of an old house. The room is slightly smaller, but the layout and decoration are quite ingenious. Although there are no side windows on the 5th floor, it is very clever to make a skylight. The sunshades inside and outside can be opened by remote control, which gives it the charm of being in a historical building. The comfort of the toilet is No. 1 in the half-month trip to Croatia, although it is not a smart toilet. The lighting design is reasonable, and my friend also planted its coffee machine. There are welcome drinks or dry white at the front desk, and two large bottles of water are sent to the room. Breakfast is buffet and menu.
Swimming pool and sauna are free to use.
Recommended!
Hotel near Zagreb County69.6% of visitors choose this area
RRavello2022.12.06
Excellent location, great coffee shops nearby, short walknto supermarket, friendly staff and a short walk to the city centre. Would have been nice if there was air con available as it stated in the description, room was very warm, good if you like that but difficult to sleep for me.
Hotel near Zagreb County8.7% of visitors choose this area
GGuest User2023.10.22
Very close to the airport, ten euros is enough, no need to make an appointment in advance, Uber can call the car at any time. It is a bit far from the city. Breakfast is OK, there are grilled sausage food that Chinese people can eat.
I have stayed in several hotels in Croatia. This hotel is pretty good. The room is big enough and the ceiling is high. The decoration style is a bit outdated, but the hygiene is good and the breakfast is rich.
Hotel near Zagreb County8.7% of visitors choose this area
GGuest User2024.05.10
The hotel is a 4 star. A clean hotel, very friendly, pleasant staff… it is a place that I would recommend whenever you want to go through… since the center of Zagreb itself is quite far away.
Very spacious room. That's right... BEWARE! On TRIP it said FREE PARKING… and we had to pay €7 per day… nothing free…
I would recommend it if I would return while passing through Zagreb… breakfast, for example, is included and is very varied and delicious!!!
Nicest hotel suite i have ever seen.
The sheets and the room were clean, had additional blankets in the closet.
Big bright bathroom.
Has a nice tv inside.
Bed was comfortable.
Really private area
Great
49 reviews
9.2/10
Price from
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9.1/10
Great
--Nancy-I recently stayed at the Sheraton in Zagreb and found the experience to be quite average. While the staff were friendly, the accommodations were disappointing, especially for a hotel rated 5 stars—it had more of a 3-star look and feel.
The lack of windows made the rooms feel stuffy, and the carpet was noticeably dirty. The bathroom was small, the TV was outdated and small, and not all channels worked. The rooms overall felt old and in need of renovation, which was a stark contrast to the beautifully renovated front desk area downstairs. The bright, modern lobby clashed with the dark, outdated corridors and old rooms, leaving much to be desired.
I had hoped for better given the brand's reputation. While the service was good, the overall accommodations did not live up to the rating or expectations.
GGuest UserThe newly opened hotel in 2023 has an excellent location. There are pedestrian streets and squares nearby, which is very convenient for sightseeing, eating and shopping. It should be a renovation of an old house. The room is slightly smaller, but the layout and decoration are quite ingenious. Although there are no side windows on the 5th floor, it is very clever to make a skylight. The sunshades inside and outside can be opened by remote control, which gives it the charm of being in a historical building. The comfort of the toilet is No. 1 in the half-month trip to Croatia, although it is not a smart toilet. The lighting design is reasonable, and my friend also planted its coffee machine. There are welcome drinks or dry white at the front desk, and two large bottles of water are sent to the room. Breakfast is buffet and menu.
Swimming pool and sauna are free to use.
Recommended!
RRavelloExcellent location, great coffee shops nearby, short walknto supermarket, friendly staff and a short walk to the city centre. Would have been nice if there was air con available as it stated in the description, room was very warm, good if you like that but difficult to sleep for me.
GGuest UserThe room (twin bed) is large and clean. The staffs are also very friendly. Althought the food selection during the breakfast is a bit limited, but the taste is quite nice with a comfortable dining environment as well. The hotel location is a bit far from city centre, but there is a tram station nearby the hotel, which is within 2 to 3 minutes walking distance.
GGuwenqinAfter staying for two days, there was no service, and the bathroom towels in the room were not cleaned at all! When I took my children to the swimming pool, the waiter's attitude was extremely bad. He was only targeting Chinese people. There were a whole room of people in the room. He insisted that we speak loudly and specially recorded a video. Our voices were not ours at all. It was extremely outrageous! It feels a bit racist towards the Chinese! Not satisfied with the service here! A video of the swimming pool is provided so that everyone can see why we were so noisy. The massage SPA is arranged next to the swimming pool. It is not a bath, so how can there be no sound! When checking in, you can write a clear statement stating that children are not allowed to stay and no sound is allowed while swimming! It's so ridiculous. There was basically no sound from our child in this video. When the waiter came in, he came straight to us and asked us to remind the child to keep it down, but we didn't make any noise at all! Time and time again! This is the worst hotel experience!
Service: Almost no service, no replacement of towels, no cleaning
Health: Not bad
Environment: To be honest, the environment is OK
Facilities: OK
SSusie .It is a bit far from the city center, but you can walk there. You can take a bus from the airport and then a taxi, which is more economical. The room is nice, with a bathtub and coffee. You can walk to the train station. Overall it is good.
AAnonymous UserNicest hotel suite i have ever seen.
The sheets and the room were clean, had additional blankets in the closet.
Big bright bathroom.
Has a nice tv inside.
Bed was comfortable.
Really private area
GGuest UserWe booked a room with a sofa bed for two adults and one child. The sofa bed was uncomfortable, with a sunken center and raised ends. The child's back was good enough to sleep on it, but the adult's was not. The room was quite big, the decoration was neither old nor new, the food in the restaurant was OK, but the service was very good, they would ask questions proactively, so we specially consumed a dinner in the evening, but we waited for 40.50 minutes before it was served. When it was served, we found that the price of the Tomahawk steak was per 100 grams, and ours was 120kg. No wonder the waiter kept saying it was very big. We confirmed it again and again, and the steak alone cost 200 euros. Fortunately, the taste was very good. We couldn't finish it and packed it up to eat it again with instant noodles the next day.
GGuest UserThe hotel is a 4 star. A clean hotel, very friendly, pleasant staff… it is a place that I would recommend whenever you want to go through… since the center of Zagreb itself is quite far away.
Very spacious room. That's right... BEWARE! On TRIP it said FREE PARKING… and we had to pay €7 per day… nothing free…
I would recommend it if I would return while passing through Zagreb… breakfast, for example, is included and is very varied and delicious!!!
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