Hotel near Malacca City Center,Melaka96.5% of visitors choose this area
IImmala2025.06.25
Repeated stay due to convenient location with shopping malls, eateries and tourist attractions.
However the check in experience was bad, wonder where are all the friendly n welcoming front desk staffs? Guests gotta greet them first before they greet guestsš Used to meet many friendly n smiling FD staffs during my visits to stay at Hatten and even recommended my friends to stay at Hatten.
But the standard of proffessionalism seems to drop.š¤My room aircon not cold enough n the room is humid, since only 1 night stay for this trip, the tiredness n the check in experience puts me off for a room changeš
Almost slipped n fell in the bathroom due to water leaking to floor after shower. After checking maybe due to old rubber glass door strips not covering the full door panel thus causing water to escapeš±š¤
Despite all above, it is still my first choice n a good clean hotel to stay.š
Just hope the hotel can go through some renovation to refresh and upgrade the rooms as some counter surface in the bathroom areas are chipped. Hope to see some family rooms with x2 double beds or x1 queen bed with x1 single bed with views too!š
Hotel near Malacca City Center,Melaka96.5% of visitors choose this area
XXC8882025.06.10
Great stay. Very comfortable bed, well equipped hotel with great (but limited selection) breakfast. Breakfast is ala carte buffet with around 10 or so choice on the menu, but each of them are plenty delicious.
Hotel near Malacca City Center,Melaka96.5% of visitors choose this area
AAlvinOng2025.03.31
This is our 2nd time staying in this hotel. Itās a building by itself with own compound. Ample parking space. It is build beside a cruise ship jetty(not sure if itās in operation). Room is big, have all the amenities needed. Hair dryer, tooth brush, shampoo etc. The shampoo is Dove brand which is good as it has moisturizer. Bed is super big and comfortable, water pressure is good and air conditioning is not noisy. We had a good night sleep here. A few POI are walkable. Jonker street will be a little far (about 20 mins easy walk). Opposite is a shopping center. Overall is a good hotel to stay.
We had a pleasant stay overall with good children facilities, and like it when toilet and bath area is separated. It is expected the location is far away and finding restaurants nearby is challenging.
Needed to improve on attentive to services as luggage took hours to send to my room and calling for housekeeping also needed reminders after waiting for 30+ mins.
I have a wonderful stay with my family here.Kids friendly hotel with excellent amenities for various kids activities. large space of kids club house which you can do lot of activities with your kids here (video games, indoor playground, books), outdoor playground and infinity swimming pool.Hotel is new so every facility is in a very good condition.Location is very strategic, at klebang beach, away from hustle of bandaraya melaka.but you still can have a lively night with asia fun fair open nearby.
Hotel near Malacca City Center,Melaka96.5% of visitors choose this area
LLynn5402025.04.13
I enjoyed one night stay with my family in the hotel You can see good views from the 13th floor. Very comfortable bed but the aircon is a bit cold.Furthermore, you can watch TV channels if you want.
The location is strategic and there is free parking on the 2nd floor. Children can play at kid's club and swimming pool there. Adults can do gym too.
The hotel looked elegant and nice. But they need to improve more on the cleanliness and services. For example, the tv in our room was merely just another piece of furniture to me as there's nothing on it, as called the room service, the sent people to look into it, and get it fixed with few basic channels ( unclear and blurry screen that needs to be adjusted in the antenna). Then the bathroom screens were scribbled and it was fixed ( not as what I saw in the video where the screens supposedly can be rolled up and down whenever needed). When I confronted these things with the front desk, they said this is what it is for the room I booked, and only the executive rooms are equipped with android TV and many other things. I was disappointed in this matter. But besides this, the hotel was a great choice, the food was nice and there are a variety of selections available. Overall, it was 70% satisfaction and 30% expecting betterment.
Hotel near Jonker,Melaka2.1% of visitors choose this area
AAnonymous User2025.06.10
The place is furnished with beautiful antique furnitures, it is good if you love antique Chinese furnitures and get photos. Crews are very friendly and helpful, location is good, 1 min walk to jonker street. The room however is very basic, quite small and you could say old. Sprung mattress where you can feel the spring and the bed creeks when you move. Aircond and water heater was ok. Thereās no bidet in toilet. Amenities are good. A very very basic room.
Overall, if you want to take nice photos, yes. Room wise, donāt expect too much.
Added value, free buffet breakfast, nice š
Spacious room with additional 1 single bed. really exceed our expectation. big bathroom, we were really satisfied with the accomodation. dinner and breakfast provided in the room rate. Thanks very much to trip.com for the recommendation. All staff really helpful. Please join all free activities and amenities provided at this resort such as morning/night safari walk, movie watching, gym/library/swimming pool.
Hotel near Malacca City Center,Melaka96.5% of visitors choose this area
GGuest User2025.02.08
I stayed for 3D2N at Rm 323. For the price paid , I expected more from Casa Del Rio Melaka Hotel. Such as :
1. The lock for the sliding door to the balcony is faulty. I didnāt feel safe sleeping.
2. The shower glass door is mouldy, the moldy rubber gasket could be easily replaced.
3. While showering, the Floor trap was apparently choked, water level rose to almost my ankle.
4. Bathroom floor is not clean. Corner of wall is stained both on the floor & wall.
5. WC flush is also very slow in clearing the waste. Obviously thereās choke thatās not being cleared.
6. Window & Door not sound proof. I was awaken by the sound of the fire crackers , pyrotechnics. I couldnāt sleep.
Itās obvious housekeeping didnāt clean / sanitise thoroughly before giving green light for guest to check in.
I liked the fact that itās located by the Malacca river. I appreciated that the maintenance swiftly cleared the choke in the shower area after I highlighted to front desk. I also liked that hotel provide shuttle to Dataran Palawan. I appreciate that hotel allowed us late check out in order for me to perform my prayer.
If I come to stay at Casa del Rio again, it is because of its location.
Great
314 reviews
9.2/10
Price from
ZAR 2,830
per night
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8.7/10
Very Good
IImmalaRepeated stay due to convenient location with shopping malls, eateries and tourist attractions.
However the check in experience was bad, wonder where are all the friendly n welcoming front desk staffs? Guests gotta greet them first before they greet guestsš Used to meet many friendly n smiling FD staffs during my visits to stay at Hatten and even recommended my friends to stay at Hatten.
But the standard of proffessionalism seems to drop.š¤My room aircon not cold enough n the room is humid, since only 1 night stay for this trip, the tiredness n the check in experience puts me off for a room changeš
Almost slipped n fell in the bathroom due to water leaking to floor after shower. After checking maybe due to old rubber glass door strips not covering the full door panel thus causing water to escapeš±š¤
Despite all above, it is still my first choice n a good clean hotel to stay.š
Just hope the hotel can go through some renovation to refresh and upgrade the rooms as some counter surface in the bathroom areas are chipped. Hope to see some family rooms with x2 double beds or x1 queen bed with x1 single bed with views too!š
RReno C.We had a pleasant stay overall with good children facilities, and like it when toilet and bath area is separated. It is expected the location is far away and finding restaurants nearby is challenging.
Needed to improve on attentive to services as luggage took hours to send to my room and calling for housekeeping also needed reminders after waiting for 30+ mins.
XXC888Great stay. Very comfortable bed, well equipped hotel with great (but limited selection) breakfast. Breakfast is ala carte buffet with around 10 or so choice on the menu, but each of them are plenty delicious.
AAlvinOngThis is our 2nd time staying in this hotel. Itās a building by itself with own compound. Ample parking space. It is build beside a cruise ship jetty(not sure if itās in operation). Room is big, have all the amenities needed. Hair dryer, tooth brush, shampoo etc. The shampoo is Dove brand which is good as it has moisturizer. Bed is super big and comfortable, water pressure is good and air conditioning is not noisy. We had a good night sleep here. A few POI are walkable. Jonker street will be a little far (about 20 mins easy walk). Opposite is a shopping center. Overall is a good hotel to stay.
NNur SyafikaI have a wonderful stay with my family here.Kids friendly hotel with excellent amenities for various kids activities. large space of kids club house which you can do lot of activities with your kids here (video games, indoor playground, books), outdoor playground and infinity swimming pool.Hotel is new so every facility is in a very good condition.Location is very strategic, at klebang beach, away from hustle of bandaraya melaka.but you still can have a lively night with asia fun fair open nearby.
AAnonymous UserThe place is furnished with beautiful antique furnitures, it is good if you love antique Chinese furnitures and get photos. Crews are very friendly and helpful, location is good, 1 min walk to jonker street. The room however is very basic, quite small and you could say old. Sprung mattress where you can feel the spring and the bed creeks when you move. Aircond and water heater was ok. Thereās no bidet in toilet. Amenities are good. A very very basic room.
Overall, if you want to take nice photos, yes. Room wise, donāt expect too much.
Added value, free buffet breakfast, nice š
LLynn540I enjoyed one night stay with my family in the hotel You can see good views from the 13th floor. Very comfortable bed but the aircon is a bit cold.Furthermore, you can watch TV channels if you want.
The location is strategic and there is free parking on the 2nd floor. Children can play at kid's club and swimming pool there. Adults can do gym too.
GGuest UserI stayed for 3D2N at Rm 323. For the price paid , I expected more from Casa Del Rio Melaka Hotel. Such as :
1. The lock for the sliding door to the balcony is faulty. I didnāt feel safe sleeping.
2. The shower glass door is mouldy, the moldy rubber gasket could be easily replaced.
3. While showering, the Floor trap was apparently choked, water level rose to almost my ankle.
4. Bathroom floor is not clean. Corner of wall is stained both on the floor & wall.
5. WC flush is also very slow in clearing the waste. Obviously thereās choke thatās not being cleared.
6. Window & Door not sound proof. I was awaken by the sound of the fire crackers , pyrotechnics. I couldnāt sleep.
Itās obvious housekeeping didnāt clean / sanitise thoroughly before giving green light for guest to check in.
I liked the fact that itās located by the Malacca river. I appreciated that the maintenance swiftly cleared the choke in the shower area after I highlighted to front desk. I also liked that hotel provide shuttle to Dataran Palawan. I appreciate that hotel allowed us late check out in order for me to perform my prayer.
If I come to stay at Casa del Rio again, it is because of its location.
GGuest UserThe hotel looked elegant and nice. But they need to improve more on the cleanliness and services. For example, the tv in our room was merely just another piece of furniture to me as there's nothing on it, as called the room service, the sent people to look into it, and get it fixed with few basic channels ( unclear and blurry screen that needs to be adjusted in the antenna). Then the bathroom screens were scribbled and it was fixed ( not as what I saw in the video where the screens supposedly can be rolled up and down whenever needed). When I confronted these things with the front desk, they said this is what it is for the room I booked, and only the executive rooms are equipped with android TV and many other things. I was disappointed in this matter. But besides this, the hotel was a great choice, the food was nice and there are a variety of selections available. Overall, it was 70% satisfaction and 30% expecting betterment.
HHaqimThe Room Capacity - is good - complied with standards Deluxe room size, worth the price.
Hotel Concept - such a contemporary urban structure of exterior, while its interior is modern and elegant. There is a little bit luxurious touches for the lobby that makes it look professional and welcoming. Rooms with minimalist furniture, good comfortable bed and functional layout. There is also slightly fusion of traditional elements in some areas.
Services - staff is just friendly and nice.
Location - in the heart of malacca city, just a little bit hidden as itās located distinguished from Dataran Pahlawan, but still walkable in less than 5 minutes.
Overall, this is a great hotel for those need privacy with coziness and loves the concept of urban contemporary with the unique touches of traditional fusion. āļøāļøāļøāļø
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