My short stay at Hilton Gardens Inn Atlanta North/ John's Creek was very good. The place was clean and the staff were friendly and professional. The location is great in that it is situated in the heart of several busy plazas and easy access to the main road. I highly recommend this hotel and do plan on staying again with my next business conference.
I had a bad experience at one of the current locations.. I left there and came here .. Ashlee was soooo nice upon arrival.. the room was nice and clean I will be staying here again..
I'm catching an early flight and need to stay overnight. There's no lobby, and the rooms don't have Wi-Fi. There's not much to do on foot, and the hotel has restaurants. There's a shuttle bus to the airport.
A night shift worker was so rude , while she was handling us about stuff , she was on video call with her man and I seen that he was naked showing himself to her and she was passing throw some dirty words even me and my daughters heard that too , it’s shame while at work doing that disgusting things
Overall my experience was a very pleasant one very clean establishment I love the security of the keyed elevators the swimming pool was always a nice temperature jacuzzi as well restaurant was great however waitress wasn't the best at showing hospitality other than that I would definitely stay here whenever I need to!
Good hotel with large rooms and very comfortable bed. The in-room coffee machine was especially appreciated, as was the lobby food/snack bar.
Very impressed with the airport shuttle beginning at 4am.
Would definitely stay here again.
I used this hotel because it was close to the airport as I had an early flight the next morning. Breakfast starts at exactly 6am! There aren't many varieties, but they have almond milk and decaf, which was nice! The shuttle bus to the airport is also convenient as it runs every 20 minutes. Atlanta airport is a hub airport and is quite large, so even if you depart an hour and a half before, baggage inspection and other things are crowded, so I recommend leaving 2 hours before boarding!
Very Good
114 reviews
8.7/10
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7.4/10
GGuest UserIt’s was an enjoyable experience, every where was neat and cordial. Nice ambiance, staffs where exceptional especially the staff Anya she was amazing,a life saver and friendly. But I wasn’t satisfied with the buffet breakfast service.
GGuest UserThis trip was booked to celebrate a birthday for my niece. The customer service was excellent as all of the staff was friendly and accommodating. However, the problem was with the spa service, one of the restaurants (Linger Longer), and construction on the site. My nieces messuage was below average and when asked how her spa service was, she explain that the service she received was below average at best and she was not satisfied. She was compensated by the team that was checking us out at the Spa with half off the service. However, she did not receive the message that she was expecting and was disappointed as this was for her birthday. The second issue was with our dinner at the Linger Longer restaurant. Our appetizer was deliver to us very cold. We informed our server and she apologized and brought us back another appetizer only a couple of minutes before our main course arrived, and the replaced appetizer was only slightly better than the first one they brought out. The main courses consisted for my niece had to be sent back because it tasted sour as if the fish was not fresh. She is not a person that complains much, but the food and the messuage were disappointing, and put a slight damper on her birthday. The last issue was all the construction going on next to where our room was located on the lake view. Because of the construction noise during the day and early morning, it disrupted the piece in that room. I explained this to the front desk and she was very polite and asked if extending our stay for an additional hour would be helpful since we had experienced a few issues with our stay. At this point we had already checked out, so staying an additional hour in the room would not be much of a help, as well as the construction going on. There were good and bad with this stay, as I have explained the problems. However, the lake and the amenities were superb and the courteous staff was fantastic and that helped things from being a failed birthday celebration for my niece.
PPreeti KA night shift worker was so rude , while she was handling us about stuff , she was on video call with her man and I seen that he was naked showing himself to her and she was passing throw some dirty words even me and my daughters heard that too , it’s shame while at work doing that disgusting things
GGuest UserI'm catching an early flight and need to stay overnight. There's no lobby, and the rooms don't have Wi-Fi. There's not much to do on foot, and the hotel has restaurants. There's a shuttle bus to the airport.
GGuest UserOne room Rm#511 did have TV service. Also, the bathroom non on the sink was very loose water was getting everywhere. However, I was then moved to rm#509. Moreover, despite of that a house keeper by the name of Jay was a tremendous help and host. If I ever come there again, I desire to see him.
GGuest UserIt was a very pleasant experience staying at Kimpton the Shane. Home keeping was done everyday. Nice toiletries were provided, replaced as requested/required. We were there to visit the city but it also could be a nice spot for staycation as they have a lot of options of room service along with a bar and restaurant attached!
GGuest UserI was in Savannah for depositions. If I am being honest, Planters Inn was not my first choice as I usually stay within the Hilton family. But those hotels were all booked. I was a little apprehensive having seen a few bad reviews, but chose Planters Inn because it was the closest to where I needed to be. to be. In hindsight, I am glad the Hilton properties were booked. The hotel has much more character than the other guys. Yes, the property shows its age, but it is well maintained. The room was clean, comfortable, and had everything I am used to at much higher priced hotels. The staff, however, is what makes the Planters Inn a real gem. They were friendly, helpful, and went above and beyond with a few late-night tasks I needed to complete in preparation for my work the following day. I plan to return to Savannah with my wife in the near future as tourists (I had no real time for sightseeing on his trip), and when I do I will be staying at the Planters Inn.
GGuest UserIt wasn't bad, but it wasn't particularly good either.
The location is good, close to river street
It was close to downtown Market City, so it was good to eat and do something.
Llittle ACGThe hotel is a little off the beaten track, and many places around it are undeveloped. There are basically no restaurants around. It's relatively close to the aquarium and Coca-Cola, and you can get there in about 10 minutes by Uber. It takes 20 minutes to walk. But it's cost-effective and the room is quite big.
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