Hotels With Spa in Otago, New Zealand

The scenery outside the window is beautiful, the bedding is comfortable, the room is warm, the breakfast is exquisite and delicious, and the management staff are enthusiastic.

We stayed in Queenstown for three days during our honeymoon. I felt rested. The view was beautiful when I opened the curtains. I experienced unprecedented service. When I was having dinner, I mentioned to the butler that I had fallen and needed to go to the hospital. The manager called me in the afternoon to ask if I needed any help. The dinner menu didn't change much during the three days. It would be better if they could change it every day and give me a tasting menu. On the second night, I was surprised to find that the waiter in the restaurant was a mixed race of Chinese and Western.

We love the lake view from the balcony. Though it is not within walking distance from the town centre, it’s nevertheless tranquil and serene. There’s a ferry service, at a cost, to and from the town centre. Customer service officers from Hilton would be more than happy to share more on this. We like the morning breakfast though you really should be prepared to wait if it’s during the peak hours. I love their real honeycomb. What a treat that was! Spread wise could have been wider, but quality is decent. We enjoyed the friendly service by Hilton. We only stayed for one night, but would be happy if I had more time there. Overall, a very good stay there.

Excellent overall experience in New Zealand Stay! We had booked a few hotel stays in NZ. It was our favorite one. Excellent staff service for checking you in and arranging tours! They had given us a free upgrade to Mountain View. Self laundry for Washing and dying available. The location is very convenient. What we love the most is their comfort beds! We slept well with it. Can you message me in private what mattress you are using?

Location a bit far from the city center, it’s actually near the airport but the hotel has good soundproofing so we barely hear noise from the airport. There are many restaurants and shops around just nearby the hotel. Room is nicely designed and we had a beautiful mountain view. Breakfast was great, good healthy options available too! I love that they have a game room for kids, very useful

Overall, the location, service and facilities are very good. but the pricing is a bit on expensive side. The buffet breakfast at hotel with limited choices which can not compare with the same kind of hotels category in Asia....can't expect too much. You may consider to book room only instead. The service and the reception, concierge and doorman are very helpful and providing many information. If the service and attentiveness at the cafe (during serving breakfast) can be enhance, it will be much better.

I was shocked downstairs and thought it was a residential building, but when I came in, I was suddenly enlightened. There are not a few rooms in the hotel, very boutique. The interior decoration is the common standard of domestic high-end hotels, not amazing, but the view from the terrace is amazing, Jacuzzi is a plus

We came back for wedding anniversary but we were disappointed initially with our room. The bed etc was exceptional but the layout was unpleasant and poorly designed. You looked at a wall with a tv on it and cupboard doors when the view outside was the bush and waterfall.  Everything else was good and with the bus stop outside the hotel door getting around Queenstown was easy and cheap.  Restaurant was good, room tidy but dated.

It is definitely a wise choice to choose this hotel! The view from the balcony is amazing, and the living room and dining room are very large. It makes me want to cook a meal with my friends. It's a pity that we only stayed for one night and the weather changed suddenly in the evening, otherwise we could enjoy such a wonderful hotel.

Really liked the off city Centre location, less bustle, lots more character in the fringe, the view of Lake whakatipu and the mountains is great from this vantage point. Service and all is tops, coupled with having a great restaurant in house, highly recommended!