Hotels With Spa in Otago, New Zealand

Amazing hotel. Good service and friendly staff members. Nice king bed and we had an extra sofa bed which is a bonus, it was set-up for free for us as my partner sleep snoring very loudly. The location is great and easy to find. The downgrade was the parking, there was no free parking as we had to pay $20 per 24hr. So we had to spent $60 just for parking, its ridiculous expensive. The hotel should've provide it free parking. But other than that the stayed was amazing. Had a great restaurant by the wharf and the food is amazing and bonus with an amazing views.

Gorgeous aesthetic throughout this lovely hotel! Gorgeous views of the Shotover River, pool, sauna and steam room all make this a luxurious stay.

We chose this hotel because we expected to enjoy its winery/food. Otherwise, we should have stayed in Queenstown with a lot of restaurants and pubs. As we would arrive in the early evening, we put a note for our hope for experiencing their winery and food (or at least finger foods) when we booked the hotel, and received email that they cannot guarantee but will do their best to serve our need. Since then, no email was sent to us. When we arrived at the hotel around 6 pm, no one was in the information desk, so we had to go to the bistro to find out that they left the key in a safe box without any notice or sending us any email with its password. We had to wait a while for the bistro lady to make a phone call to whom it concerns, which was okay. Worse, we heard that their bistro was reserved for a group event so we could not use the facility at all. We had to drive 15 minutes to a nearby town and bought foods from a supermarket. I think the hotel should have notified us of impossibility of using their bistro/food service due to the group event and we have to prepare for our food. As I checked out, I left a note about the issues, and expected they would send me an email to express their sincere apology. Unfortunately nothing happened so far. Although I liked the room as well as the whole place very much, I think Kinross cottage needs professionalism to run their stay program. It could have been much nicer, memorable stay experience.

The room was spotless and well-equipped, and the bedding was so comfortable I slept like a log. The location is excellent, making it easy to get around, and there are plenty of dining options nearby. The front desk staff were incredibly warm and attentive, and both check-in and check-out were handled efficiently. Great value for money and an overall fantastic experience – I'll definitely choose this place again!

I had a truly wonderful stay at this retreat. The place itself is absolutely spectacular — very calming, beautifully maintained, and surrounded by breathtaking views. The deck is stunning, and it was the perfect spot to relax and unwind. The owners were exceptionally friendly and went above and beyond to make me feel welcome and looked after throughout my stay. Their hospitality genuinely stood out. The dogs were lovely and added so much warmth to the experience. Breakfast was excellent, and the variety of teas available was out of this world. As a female solo traveller, I felt completely safe, comfortable, and well cared for, which is something I value highly. The atmosphere is peaceful and nurturing — exactly what you want from a retreat. The only minor downside is that it’s a bit far from the shops (around a one-hour walk). However, this was easily managed as Uber is only a 6-minute drive, and the hosts were also kind enough to offer lifts when possible. Overall, an absolutely stunning place, and I would highly recommend it to anyone looking for a peaceful and memorable stay

The room was upgraded upon arrival, and the view was pretty good. The cleanliness was acceptable, and the overall service was quite good. However, the hotel breakfast was terrible; everything was extremely salty.

Walked out onto the balcony and we were met with these stunning views. The time that we visited (May) meant that it was slightly too cold to be out on the balcony for too long, but the views that we enjoyed out of the window were magnificent. When the first arrived the lady on the front desk was very friendly, and helpful. We had asked for a double bed and had been allocated two single beds. She quickly contacted the ladies from house keeping and they very kindly sprung into action to help rectify the situation. The housekeeping staff were nice and pleasant, and the location was just right for us to get out and about visiting some of the local attractions like the Kiwi birdlife park. The big plus about staying at the highview apartments was having a parking space. When you visit queenstown you'll soon find out that in some places finding a parking space is like gold dust.

1. The hotel is located in a huge shopping complex with supermarkets, restaurants, and clothing stores right next door, so no car is needed. There's a massive shared parking lot, but it's often hard to find a spot specifically for hotel guests. The front desk will ask for your license plate number. 2. The room is small, but generally clean and quiet. 3. Breakfast is a buffet, quite good for a 'Western-style' spread, and includes fried rice. You can also make your own fresh juice (apple and carrot). Additionally, they have an EGG MENU. Just decide what you want (sunny-side up, over easy, or omelet) and tell the staff, and they'll bring it right to your table.

The location of this hotel is very good. It is right in the center of the town and you can walk to the most beautiful shore in three minutes. Anyway, it's convenient to go anywhere. The only problem is that you may have to look for parking on the roadside. The hotel room is really big, and the equipment and speakers inside are very good. It's also close to a bar, so it's a bit noisy at night. Everything in the refrigerator is free except alcohol, and there are unlimited refills. For breakfast, it is beautifully prepared on site downstairs. I remember that the big breakfast was about 30 New Zealand dollars. It is worth commenting and worth staying at.

The balcony is very French. The room smells like bbq though. Ventilation is a good thing unless we are just across the street from fergberger... Told the staff we want away from the buzzling restaurants, got reassured by the receptionist that we are indeed away from the restaurants, bot when we got to the room and boom it was facing the restaurants. We are not the type of person who go down the stairs to change rooms. The receptionist was very talkative and confident. I dont want to be rude but she kind of gave us a vibe of snake oil sales man... Pardon my French.