It's a small resort with a nice environment. The only downside is that there's no elevator for the second-floor rooms, so you have to carry your luggage up. On the bright side, the second floor offers a great view of the snow-capped mountains. There aren't many supermarkets nearby, so you'll need to go to the city for groceries. However, there's a pretty good restaurant just across the street. Overall, I highly recommend it; it's clean and hygienic, which is a big plus.
The room was really clean and spotless. The beds were so comfy to sleep in, and the bathroom was so clean, and the shower pressure was perfect. Customer service was also very professional overall 9.9/10
The scenery is unique! The eldest brother is also very enthusiastic ~ everything is great! Suitable for bringing children to play ~ swimming pool, it will be very comfortable in summer ~ the surrounding is quiet. If you go, it is recommended to bring more food up the mountain ~ the experience is better
The room isn't big, but it has basic kitchen amenities, and the cleanliness is acceptable. The hot spring entertainment facilities were a pleasant surprise.
The location is excellent. I stayed in this hotel before the epidemic. I stayed in a three-bedroom apartment on the first floor that time. It was very good. This time we only booked a two-bedroom apartment on the second floor. The facilities and equipment are a bit old, but the bedding and towels are all new and high-quality. There are pots, bowls, induction cookers, etc., hot water in the spa bath and other facilities are very convenient. Downstairs There are washing machines and dryers available, please note that they are available from 8am to 8pm. There is also a BBQ for guests to use, and it is very convenient to check in and out. The cleaning staff are very friendly, but the front desk staff are not too enthusiastic. The overall experience is not bad. I will stay here again next time I come to Taupo. Ctrip has an advantage in price👍
It was my first time staying in a motel and I felt pretty good. The bathroom was very clean, but unfortunately I didn't use the public kitchen. The hot water beach was so interesting. We went to dig sand at around 11pm. There were many people there, it was so interesting.
Check in was smooth and quick but changed room twice to get everything right. Our first room had urine stains on the toilet, which means this room was not properly cleaned up. That was terribly disgusting to find these spots. Also, the smart TV in the first room didn't work. Our second room was find but has no bathtub as requested. Changed to the third room and finally get the okay one with great AC, working TV and cleanness. It was our first time stayed in a 5-star hotel in NZ and was surprised the standard is quite low compared to the other 5 stars in Asia. Has small heated pool accommodating 6 people max. Swimming pool and sauna were fine but steam room didn't work. Service okay and great breakfast. Will consider the other place next time.
The room we stayed in (3 bedroom townhouse) was part of an old motel next door that was acquired and integrated into Quality Inn Acapulco. Its very old and dated, much of the facilities are ran to their life end.
That said, the motel is clean and convenient.
Great hotel stay with complete amenities for self cook dinner, located by the lake front with breathtaking sunset set view! And we have new pets for the day, cutie cat welcome us to Accent!
Overall is great except for the insulation around the house not strong enough as it can be quite cold during night ….
Highly recommended for families and groups of friends enjoy the stay here.
Very Good
71 reviews
8.6/10
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€78
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8.4/10
Very Good
Really enjoyed the quiet location and the spacious rooms. The staff at the desk have us rooms next to our family which was great to hang out together and we were just up the hill from the big pool. This place is great for kids with the playground and tennis and basketball courts. Thanks for a great stay
We were amazed by the level of customer service, amenities provided and the cleanliness. We were so happy there, didn’t need to think of anything - everything needed was provided. And thermal pools are just perfect located just couple of minutes away from the chalet we were staying at. Highly recommend!
The owner so kind help to upgreat our Booking,therefore my kids have individual room for good sleeping,the hotel beside of the lake,nice view from balance. They really happy with warm water pool during the winter night,the other side of the road have a pizza club,delicious in taste
The room was very clean and tidy, with a fully equipped kitchen and exceptionally welcoming staff. We truly enjoyed a delightful stay and would definitely recommend this place. Without a doubt, it will remain our top choice whenever we visit Hamilton💕
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