Every service like all staff, location and foods was great even we stayed short time, we could relax once we got in room. Thank you so much, and we’ll book next time again if we have a chance to visit Davao!!
Everything is great, the pool is huge and clean, lifeguard always on duty and towels are always available. Room is modern and nice.The only thing I will complain is their food ( breakfast buffet) there is a lot of flies touching the fruits and deserts. We were setting right in the corner of the desert table and flies are everywhere.I even asked the employee that the flies touches desert and she said okay I will tell them.Person came and put a candle and thats it.I will suggest that pls assigned somebody to watch the fruits and deserts or any food thats open with out covers cause flies touches everywhere! Food is okay but not bad. The breakfast buffet for a children 7 to up is about 2,000 which is very pricey. I asked about it and one of them explain that how the rate is because my daughter is considered a extra person already and that 2k is included with extra bed so I asked the extra bed to put it out in our room.Still very expensive and no ala carte menu available for breakfast so you have no choice lol.
These are one of the flies that i cut off the legs beachse it was roaming in our table..
Service sometimes take time and manning doesn't know what to do, TV not working at all without any advise until asked, cleanliness is average due to age of the hotel and the food inconsistent to quality and public health standard.
Pros
- clean comfortable room
- near the cost line with view over the channel
- super polite staff
- great family pool area
- used to the place being full so it’s organised extremely well
- 24 hour room service
Cons
- no concierge to greet new guests getting out of taxis
- No one to show you to your room! Have to find your own way.
- loud banging doors waking guests very early in the morning due to neighbours from doors next to one another (see pictures)
- bird poo all over the windows (see pictures)
- breakfast buffet was just okay.. self service coffee and not great food.
A decent hotel but somewhat ruined by poor welcome and the early morning noise of other guests. Ask for a quiet rooms.
i stayed in another room but surely it was the same experience as everyone else i guess, accessible to everything, safe to stay and the amenities are excellent... just realized before i checked out, the drinks at the bar was not that expensive, maybe because it's local rate and we are in the philippines... idk, i'm just used to see skyrocket prices of everythinv when you dine in a 4/5 star hotels
First time in Davao and Samal Island.The location is very near the wharf.The staff were friendly and helpful.Woke up very early and they were already cleaning the pool and surrounding areas for the guests.We had a good time in the pool and a little walking in the beach.
At first, I thought it might be a bit weird, but I like how clean and clean it is, and I like it even more because my privacy is protected. And I plan to use it again next time.
I checked in at past 10 pm and got a big room, bigger than what I expected for the price. The room, including the bathroom, is obviously newly renovated. I will recommend it to friends.The location is just perfect for my needs.
Very good, very clean, parking is convenient, and there are places to eat nearby. I will go there again in the future😏😏
17 reviews
7.3/10
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JPY 5,885
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9.3/10
Great
GGuest UserEverything is great, the pool is huge and clean, lifeguard always on duty and towels are always available. Room is modern and nice.The only thing I will complain is their food ( breakfast buffet) there is a lot of flies touching the fruits and deserts. We were setting right in the corner of the desert table and flies are everywhere.I even asked the employee that the flies touches desert and she said okay I will tell them.Person came and put a candle and thats it.I will suggest that pls assigned somebody to watch the fruits and deserts or any food thats open with out covers cause flies touches everywhere! Food is okay but not bad. The breakfast buffet for a children 7 to up is about 2,000 which is very pricey. I asked about it and one of them explain that how the rate is because my daughter is considered a extra person already and that 2k is included with extra bed so I asked the extra bed to put it out in our room.Still very expensive and no ala carte menu available for breakfast so you have no choice lol.
These are one of the flies that i cut off the legs beachse it was roaming in our table..
AAvid_TravelerPros
- clean comfortable room
- near the cost line with view over the channel
- super polite staff
- great family pool area
- used to the place being full so it’s organised extremely well
- 24 hour room service
Cons
- no concierge to greet new guests getting out of taxis
- No one to show you to your room! Have to find your own way.
- loud banging doors waking guests very early in the morning due to neighbours from doors next to one another (see pictures)
- bird poo all over the windows (see pictures)
- breakfast buffet was just okay.. self service coffee and not great food.
A decent hotel but somewhat ruined by poor welcome and the early morning noise of other guests. Ask for a quiet rooms.
AAlyaaa23It was our first to experience the Pearl Farm and it really exceed our expectation🥰 We had a great time staying at this resort the relaxation, the comfort of their food from breakfast to dinner with snacks and unli drinks, the peace given by the place we felt so well rested, and the staff were all nice and friendly especially to our toddler she really enjoys talking to every staffs she met. The best resort we've ever stayed and we couldn't stop talking how great the place and all people. Surely we will return and stay longer soon.
GGuest UserDisappointing Family Stay Despite Beautiful Resort
This was our first time staying at Dusit Thani Plantation, and unfortunately, it may also be our last. While the resort itself is beautiful, with excellent amenities and friendly staff, the overall service and experience were very disappointing.
Check-in: We had to wait an extra hour before our room was ready. This was very difficult as we were traveling with two babies who were already tired and needed to rest.
Food: Dining was one of the biggest letdowns. We expected high prices, but unfortunately, the quality did not match. During breakfast, the ham served was spoiled, yet instead of apologizing, the staff insisted that the smell was just “because of spices.” I pointed out it tasted sour, but the head chef defended it after tasting himself. Other food items were bland, and our T-bone steak, ordered medium well, came out completely well-done.
Room: The room itself was cozy, but our sleep was disturbed by noises coming from the ceiling at night—sounding like cats or rats.
Service: Staff were polite but very slow and unorganized. I had to ask multiple times for our bags to be delivered, and in the end, I had to walk all the way to reception to collect them myself. Transportation carts were too few to accommodate guests, and the overall check-in experience was the worst we’ve had—no welcome drinks were provided even though they were supposed to be included.
In summary, Dusit Thani Plantation offers a beautiful environment and facilities, but service, food quality, and guest handling fell far short of expectations. For the price paid, we expected a smooth and relaxing family getaway, but instead, it turned into a stressful experience.
GGuest UserService sometimes take time and manning doesn't know what to do, TV not working at all without any advise until asked, cleanliness is average due to age of the hotel and the food inconsistent to quality and public health standard.
GGuest UserEvery service like all staff, location and foods was great even we stayed short time, we could relax once we got in room. Thank you so much, and we’ll book next time again if we have a chance to visit Davao!!
GGuest Useri stayed in another room but surely it was the same experience as everyone else i guess, accessible to everything, safe to stay and the amenities are excellent... just realized before i checked out, the drinks at the bar was not that expensive, maybe because it's local rate and we are in the philippines... idk, i'm just used to see skyrocket prices of everythinv when you dine in a 4/5 star hotels
GGuest UserAt first, I thought it might be a bit weird, but I like how clean and clean it is, and I like it even more because my privacy is protected. And I plan to use it again next time.
BBig BeckerAsk for Nancy! She will make you have the best time here! This hotel exceeded all of my expectations. The room was spacious, clean, and beautifully decorated with modern furnishings. The bed was incredibly comfortable and I had a restful night’s sleep. The hotel’s restaurant served delicious food and the staff were always friendly and accommodating. The location was perfect, with easy access to public transportation and nearby attractions. I would definitely stay at this hotel again and highly recommend it to others. Thanks again Nancy 😀
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