Amazing location with a stunning beach! The Beach Casita provided great privacy, and we loved walking through the small path to reach the beach. Overall, it was a fantastic stay. However, the booking trouble with the private flight was quite frustrating. Hope this can be improved in the future.
Cleanliness: 9/10
The room was clean, nice, and tidy. The pillows, bedsheets, and blankets smelled freshly laundered, and the floor and furniture were spotless. Cleanliness is highly maintained not just inside the room, but also in the hallways and other public areas. They do housekeeping every day, change the towels regularly, and always make sure your hygiene kit is fully stocked.
The only issue I had was on my first day—the room wasn’t prepared according to my request, possibly due to an oversight. I had to be transferred to another room, and while it didn’t smell very pleasant at first, it was still clean overall.
Location: 10/10
If you're looking for a peaceful place with a great view but still not too far from the city center, this is perfect! It’s not far from the airport and is surrounded by restaurants, drugstores are near, small stores for cheap things to buy, nearby malls, and groceries—but then the area isn’t crowded. It strikes a great balance between convenience and tranquility.
Btw, if you are just travelling for leisure (DIY),renting a motor to go around is much cheaper than getting a tricycle
Service: 10/10
I stayed here for 3 nights and 4 days, traveling alone. The staff made me feel really comfortable and were always ready to help with anything I needed—from check-in to check-out. Everyone was so friendly and accommodating. Filipino hospitality was truly evident here (Im a Filipino). Special shoutout to the restaurant staff who served breakfast and other meals—they were always smiling, friendly, and attentive.
Amenities: 10/10
Everything was in excellent condition and worked perfectly. I especially appreciated the free airport shuttle—it was very helpful and convenient. Since I was also attending to some paperwork during my stay, I was happy to be able to relax and enjoy the amenities in between.
Definitely worth the price. I’ll surely come back!
We stayed in astoria for 4 days. Their amenities are nice but what really turned me off is their service. As soon as we arrived in the check in counter, we didn’t feel welcomed. A man was helping us check in while 4 women in white shirts were behind him just staring at us. I understand that they’re probably training these women but i don’t think they understand how uncomfortable it is to just have everyone staring at us.
The customer service at the restaurant was terrible as well. Everytime we ordered or asked for something, the person delivering the food expected us to rearrange our utensils and food while she waited there on the side. Di ba kayo marunong magsalita? These people need to work on communicating and taking initiative.
Also don’t order their room service food, I am not a picky eater but wow it’s so bad. Breakfast buffet and dinner buffet were decent
Amazing place, quite unique. The best: the staff, super helpful and always with a smile in their faces. The hotel is beautiful and the rooms are very nice, with a comfy bed and a very good bathroom. The views are breathtaking and the massages are one of the best massage i ever had! Its been great spending time in this magic place
This has been the best hotel I’ve ever stayed. The hotel is brand new and all the facilities are so beautiful! Nearby there is a village with locals and there are a lot of nice shops and cafes with local cheap food. Very convenient!
What strikes you there as well is how good the service is. Everyone is highly competent and sincerely happy. I want to say a BIG thank you to Niki at the reception and Amy in the restaurant. They are so professional and just excel at their jobs. Overall, we had amazing time there.
We loved our stay at Seda Lio! The staff were hospitable and accommodating especially with our requests since I have a special needs son. It has a clean environment and easily accessible to the airport. Seda Lio has a serene and relaxing environment. It has restaurants near the area too. I would highly recommend this hotel.
Our stay was amazing ! Rooms literally 1 minute from the beach . Rooms were very clean and the staff very kind and helpful to us . We booked a boat tour through the hotel . We would really suggest everyone to do the tour with June as a captain and Nico as the tour guide … we had a blast!
I had a wonderful stay at Princesa Garden Island Resort and Spa. The staff was attentive and helpful. The resort is beautiful and well-appointed. Breakfast was delicious and there was a wide variety of options. The transport to the airport was prompt and comfortable. I highly recommend staying at Princesa Garden Island Resort and Spa.
The hotel is located behind the Town Square and in front of the beach. You can walk to the Canopy Walk tourist spot to see the beautiful Island from the top hop on a tricycle or rent a motorbike outside the resort to explore the island.
There was a good selection for breakfast and it was slightly different every day.
We had a deluxe room with a terrace and pool access. ( see my photos below)
The staff was welcoming and friendly.
We enjoyed our stay and would recommend this place.
Very nice hotels, and very stylish hotel. The buffet breakfast is good. The rooms are a little bit small, but there is enough room for the bags..
Great
99 reviews
9.2/10
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BRL 292
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9.1/10
Great
Mmarjolene estradaWe stayed in astoria for 4 days. Their amenities are nice but what really turned me off is their service. As soon as we arrived in the check in counter, we didn’t feel welcomed. A man was helping us check in while 4 women in white shirts were behind him just staring at us. I understand that they’re probably training these women but i don’t think they understand how uncomfortable it is to just have everyone staring at us.
The customer service at the restaurant was terrible as well. Everytime we ordered or asked for something, the person delivering the food expected us to rearrange our utensils and food while she waited there on the side. Di ba kayo marunong magsalita? These people need to work on communicating and taking initiative.
Also don’t order their room service food, I am not a picky eater but wow it’s so bad. Breakfast buffet and dinner buffet were decent
GGuest UserThe resort is in a great location with a small but quiet beach and a nice house reef outside. Beware that some units require walking up a lot of steps and the ones set away from the beach have a lot of mosquitoes around.
The staff are super friendly and nice although the service of the hotel could be more attentive i.e when lying on the beach you don’t get asked if you want drinks. Room cleaning was only done once in our 7 day stay and only because we asked for it. Towels are not automatically offered to beach goers all the time.
The restaurant is pretty slow with almost an hour for food to arrive sometimes. The food itself can be nice depending on what you order. Some is pretty good actually…others a bit average.
Pricewise, this isn’t a cheap hotel and I feel that if you compare the price to resorts in other tropical beach locations around the world, you get much better service in other places like Sheratons, Marriotts and Hiltons etc. that said, overall I would still recommend Matinloc for the great beach and reef.
RRM TordaCleanliness: 9/10
The room was clean, nice, and tidy. The pillows, bedsheets, and blankets smelled freshly laundered, and the floor and furniture were spotless. Cleanliness is highly maintained not just inside the room, but also in the hallways and other public areas. They do housekeeping every day, change the towels regularly, and always make sure your hygiene kit is fully stocked.
The only issue I had was on my first day—the room wasn’t prepared according to my request, possibly due to an oversight. I had to be transferred to another room, and while it didn’t smell very pleasant at first, it was still clean overall.
Location: 10/10
If you're looking for a peaceful place with a great view but still not too far from the city center, this is perfect! It’s not far from the airport and is surrounded by restaurants, drugstores are near, small stores for cheap things to buy, nearby malls, and groceries—but then the area isn’t crowded. It strikes a great balance between convenience and tranquility.
Btw, if you are just travelling for leisure (DIY),renting a motor to go around is much cheaper than getting a tricycle
Service: 10/10
I stayed here for 3 nights and 4 days, traveling alone. The staff made me feel really comfortable and were always ready to help with anything I needed—from check-in to check-out. Everyone was so friendly and accommodating. Filipino hospitality was truly evident here (Im a Filipino). Special shoutout to the restaurant staff who served breakfast and other meals—they were always smiling, friendly, and attentive.
Amenities: 10/10
Everything was in excellent condition and worked perfectly. I especially appreciated the free airport shuttle—it was very helpful and convenient. Since I was also attending to some paperwork during my stay, I was happy to be able to relax and enjoy the amenities in between.
Definitely worth the price. I’ll surely come back!
JJiro YuanOur overnight stay at Citystate Asturias Hotel proved to be a delightful introduction to Puerto Princesa, offering a warm welcome and impeccable service from start to finish.
From the moment we arrived at the hotel after a long flight, we were greeted by an exceptional team of staff who went above and beyond to ensure our comfort and satisfaction. Despite the numerous bags we had in tow, every member of the staff, from the guard to the receptionist, eagerly assisted us, making us feel truly valued as guests. A special mention must be made for Henry at the Front Desk, whose hospitality and professionalism stood out during our stay. From arranging our airport transfer to facilitating our check-in and check-out, Henry's dedication to ensuring our needs were met was evident at every turn, making him a true asset to the hotel.
Entering our room, we were pleasantly surprised by its cozy charm. While it may not boast the sleek modernity of newer establishments, the room offered everything we needed and more. The comfortable furnishings, coupled with thoughtful amenities, provided a relaxing haven after a day of travel.
One of the highlights of our stay was the complimentary buffet breakfast offered at Citystate Asturias Hotel. With a wide array of options to choose from, ranging from local delicacies to international favorites, the breakfast spread exceeded our expectations in both variety and taste. It was a delightful start to our day, setting the tone for a memorable stay in Puerto Princesa.
Overall, our experience at Citystate Asturias Hotel was marked by exceptional hospitality, comfortable accommodations, and delectable dining options. For anyone seeking a welcoming retreat in Puerto Princesa, this hotel comes highly recommended, thanks to its attentive staff, cozy rooms, and sumptuous breakfast offerings.
KKurzaThe hotel itself was lovely and the food was good. However, we found the roosters next to the hotel to be very inappropriate and disturbing. We could not sleep properly because they are noisy all through the night. There is no way to block the noise out.
We were able to switch rooms, which helped, but if the hotel is running at full occupancy it will be a problem. About 24 rooms are affected by the noise the roosters make. It is a pity that roosters on a plot next to the hotel causes plenty of discomfort for guests. If I was the owner of this hotel, I would certainly do something about the roosters.
WWill BurnsideI had a wonderful stay at Princesa Garden Island Resort and Spa. The staff was attentive and helpful. The resort is beautiful and well-appointed. Breakfast was delicious and there was a wide variety of options. The transport to the airport was prompt and comfortable. I highly recommend staying at Princesa Garden Island Resort and Spa.
TToddSpectacular, beautiful resort! Sorry I didn't have a date since this is truly a couples place. But I did enjoy the solitude, perfect beach and included snorkeling, and double bed hut right on the sand with wifi! Food is better than average for Philippines. Not sure how they even get the food here or how they could have built such a nice place on a deserted island (20 min boat ride from Basuanga airport after short van xfer). Beware there are a few thousand bats if you're in the main hotel and at dusk they kinda go nuts flying around...
GGuest UserEverything was really nice in this hotel. I love it. The hotel is on the beach and it has really great view. The stuff is really friendly and kind. All the people here are totally polite. The supervisor of this hotel is Gorgeous woman she helped us several times and you can see that she’s almost involved in the everyday life of the guests. Well, we have the problem with the Wi-Fi, she didn’t just said they cannot do anything. She gave us another room with a good Wi-Fi that was more expensive, but they didn’t take any money from us. I strongly recommend this place to anybody who wanna live in the heaven with a great facilities.
AAnonymous UserCasalay Resort truly felt like a home away from home. From the moment we arrived, we were warmly welcomed by the amazing staff who made us feel like family. Everyone was incredibly kind, thoughtful, and genuinely caring — we especially loved catching up with them after our daily activities. It’s those small, personal touches that made our stay so special and unforgettable.
The resort itself is a peaceful and beautiful escape — the villas are charming and surrounded by nature. Breakfast was always delicious and filling, the perfect way to start each day.
We do have a few small suggestions that might make future stays even better:
1. Blackout curtains on the villa verandas for those who like to sleep in.
2. Clothing hooks in the shower or changing rooms would be super convenient.
3. It would be great to have an option for two queen beds in rooms, especially for friends traveling together.
4. And if all villas are fully booked, we think it would be such a lovely idea for the resort to organize a long dinner or a small evening activity for all guests to connect and enjoy the evening together under the stars.
Overall, we had an amazing experience and are already looking forward to coming back. Thank you again to the entire Casalay team for making our stay so warm, relaxing, and memorable. We’ll definitely be recommending your resort to our family and friends — 100% love and appreciation from us to all of you!
GGuest UserA great pleasure being at H Hotel. Everything went smoothly. From pick up and drop off was fully organised.
Want to say a big thanks to all the staffs from housekeeping to rooftop service. Was amazing to see how much love they have for their job.
Keep on smiling even when it’s so busy is not easy respect for the guys.
Least l forget the security guards were also amazing thank you guys appreciate your service.
The breakfast team was great am already missing the breakfast, smoothie and coffee lovely 🥰
I want to express my sincere gratitude to the frontdesk manager Dani and rooftop manager and all the staff who helped making my BIRTHDAY SPECIAL in H Hotel. I was surprised with a birthday present, my room was decorated, cake and song 🎵🎶 for me. You guys made my day thanks a lot buddy!!!
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