Hotels With Spa in Azores, Portugal

We have been very friendly and helpful with the staff. The breakfast was of high quality, with a wide variety of options for all tastes, served in a beautiful room with large crystals and spectacular views of the mountains. The room was perfectly equipped, clean and very comfortable, meeting all our expectations. The spa was certainly one of the strengths of our stay: the indoor and outdoor swimming pools of thermal water offer a unique relaxing experience.

Im afraid to write all this because this place because when we want to go back here, it will get too busy. We travelled with a baby and the hotel provided a high chair and crib which made a huge difference for us. They even upgraded our room. The staff is very responsive and would respond to my queries prior to arriving. They would help me with any questions at the front desk. Bernardo, Joal, and Claudio were excellent help. They had great recommendations for tourist things to do that met the needs of our family. The hotel and apartment were immaculately clean and staff were so friendly and thorough. We enjoyed the continental breakfast everyday. Some people complained in previous reviews its the same items each day but we found there was a new item each day. I also appreciated the consistency because I knew what to eat the next morning. The woman who does the breakfast has a wonderful spread. The fruit, coffee, eggs and everything were fantastic.

The first room I was given was very old, with a broken floor, damp on the wall by the bed, and paint that was peeling and coming off. The room was located in a separate building from the hotel. I was quite disappointed because this is not what one would expect from a 4-star hotel. The explanation I was given was that I had booked through a budget platform. Luckily, after changing rooms twice, I was finally able to get a room in the hotel’s main building. The reception staff were very kind and understanding of my family’s needs. Once in the main building, everything was exactly as expected. The pool is beautiful with a stunning view, which is the reason I have returned to this property for the fifth time.

The environment is very good, next to the sea, the hotel is a bit modern, but the overall experience is still good, it is suitable for vacationing with family and friends, not far from the city.

Great hotel for slow and relaxing visit to the island. It is a bit out of the way and you need a car. But if you are not in a hurry, this is a perfect hotel. It’s right on the hiking trail and only 20 mins to the airport. It’s also only a few minute drive to the highway to get around the island for sightseeing.

The hotel has great facilities, especially the indoor swimming pool which is a huge bonus for children. From the hotel, it's about 10 minutes walk to the town centre where you can find many restaurants. The room furniture is slightly out of date but the hotel offers great breakfast, I have to say the coffee machine is the best.

Well worth the drive as this place is amazing.  The view, amenities and service are beyond my expectations.  Everything they offer was great except internet. Beds were comfy, hot shower and bathroom amenities, pool, Juccuzi, steam room and breakfast no complaints. Even the price is reasonable for what you get.

Overall the hotel is good, great location to get to all the attractions. Plenty of parking, indoor and outdoor pool. Breakfast was limited, nothing new to eat during the week. In the room: limited number of sockets, inconvenient location, some of them are not working. Room cleaning: the room was cleaned once during the week, which is very strange, there is an option to receive vouchers instead of cleaning, which we were not interested in, since without a voucher, the staff had to clean the room, which was not done. Only after a direct appeal at the reception and a personal request the next day we finally received new towels and a cleaned room.

This place was really fantastic! The check-in is a bit late, but has a large waiting area on the 1st floor with plenty of sofas. The pool bar is just around the corner where you can grab a bite and refreshment. Great place. I ll definitely stay there again.

We are happy with the service and location of the hotel. There was a large selection for breakfast, an interesting system for ordering an additional breakfast. Very good gym, we were there every evening. The presence of a sauna is also a great solution to relax after daily hikes in the mountains. We were pleased with the availability of parking spaces near the hotel. There was some kind of system error when checking out, I hope the staff solved it. Since we were in a hurry to the airport and could not wait for their information to be updated, we simply gave the keys to the room.