Hotels With Spa in Azores, Portugal

We have been very friendly and helpful with the staff. The breakfast was of high quality, with a wide variety of options for all tastes, served in a beautiful room with large crystals and spectacular views of the mountains. The room was perfectly equipped, clean and very comfortable, meeting all our expectations. The spa was certainly one of the strengths of our stay: the indoor and outdoor swimming pools of thermal water offer a unique relaxing experience.

Im afraid to write all this because this place because when we want to go back here, it will get too busy. We travelled with a baby and the hotel provided a high chair and crib which made a huge difference for us. They even upgraded our room. The staff is very responsive and would respond to my queries prior to arriving. They would help me with any questions at the front desk. Bernardo, Joal, and Claudio were excellent help. They had great recommendations for tourist things to do that met the needs of our family. The hotel and apartment were immaculately clean and staff were so friendly and thorough. We enjoyed the continental breakfast everyday. Some people complained in previous reviews its the same items each day but we found there was a new item each day. I also appreciated the consistency because I knew what to eat the next morning. The woman who does the breakfast has a wonderful spread. The fruit, coffee, eggs and everything were fantastic.

The first room I was given was very old, with a broken floor, damp on the wall by the bed, and paint that was peeling and coming off. The room was located in a separate building from the hotel. I was quite disappointed because this is not what one would expect from a 4-star hotel. The explanation I was given was that I had booked through a budget platform. Luckily, after changing rooms twice, I was finally able to get a room in the hotel’s main building. The reception staff were very kind and understanding of my family’s needs. Once in the main building, everything was exactly as expected. The pool is beautiful with a stunning view, which is the reason I have returned to this property for the fifth time.

The hotel is charming, the pool on ananas greenhouse is wonderful, the very nice room, the bathroom.. There were three problems: 1) We arrived on Sunday afternoon of August and wanted to relax in the pool, instead all afternoon there were gardeners cutting tree branches by making a absurd tumour with seeds. 2) they accounted for drinks at a higher price than the list 3) they accused us of taking a bottle of water from the room and charged us ....25€

Amazing place! All the services were great! Easy to park the car! Good view of the balcony! After a tired in a whole day, I can relaxed side of the swimming pool, even raining on that day, I can swim in the indoor swimming pool! However, the outside swimming pool have to been improve, when I walked down to the swimming, even though I hold the handle to walk down, I slide down, got pain.

The environment is very good, next to the sea, the hotel is a bit modern, but the overall experience is still good, it is suitable for vacationing with family and friends, not far from the city.

Неплохой отель, на берегу моря, разнообразный завтрак. Территория неплохая. Единственное, что не понравилось, в крытом теплом бассейне не было свободных лежаков, даже вещи некуда положить. Хотя места там предостаточно поставить их. В целом, все неплохо. Отзывчивый персонал.

The hotel has great facilities, especially the indoor swimming pool which is a huge bonus for children. From the hotel, it's about 10 minutes walk to the town centre where you can find many restaurants. The room furniture is slightly out of date but the hotel offers great breakfast, I have to say the coffee machine is the best.

Well worth the drive as this place is amazing.  The view, amenities and service are beyond my expectations.  Everything they offer was great except internet. Beds were comfy, hot shower and bathroom amenities, pool, Juccuzi, steam room and breakfast no complaints. Even the price is reasonable for what you get.

We stayed at this hotel back in 2016, during our first trip. That's why we chose this hotel again this time. The hotel is conveniently located: the airport and many attractions can be reached in less than 30 minutes. The rooms are spacious with a large bathroom. The bed is comfortable. Lots of storage space. There is a refrigerator and a kettle. However, there are very few sockets and some of them did not work, the kettle was plugged in in the bathroom. The hotel has a good restaurant. Delicious breakfast. There is a bar with a good selection of drinks. The hotel has outdoor and indoor pools, a gym, a sauna and a steam bath. The hotel provides separate towels for the spa complex, which you can take with you when traveling to the springs. This is very convenient. Towels can be changed for dry ones as needed, since due to the high humidity on the island, almost nothing dries. The hotel staff is very friendly and always ready to help with planning your vacation. This time, at our request, they found the tide schedule for the natural pools, since it is best to swim there during low tide, the water is the hottest. Next time we will definitely stay at this hotel again.