This hotel is outdated and doesn't deserve its 5-star rating; it's more like a 2 or 3-star property. We stayed for 2 nights and didn't have any hot water, so we had to take cold showers in winter at a supposedly 5-star hotel! I mentioned this at the reception to request a commercial gesture, but the manager wasn't there. I left my number, and so far, no one has contacted me! The breakfast was decent enough, and the beach view was absolutely lovely. When I made my reservation, I requested an upstairs room, but we were given a ground-floor room. I'm disappointed with this stay and wouldn't recommend it.
The hotel is clearly very new, and that is immediately reflected in the quality of the structure. The property is beautiful, modern, and equipped with many facilities, which creates a very strong first impression. It is also in an excellent location.
That said, the atmosphere often felt somewhat chaotic, and even simple requests seemed to be handled with unnecessary complication, as though each one required extensive discussion. We also found one member of the reception staff particularly rude, or at least that was our experience during our stay.
Another issue concerned the windows: when it is windy, they produce a noticeable whistling noise, which can be quite annoying. It is also worth noting that parking is not included and costs €15 per day, which would have been useful to know in advance.
Overall, the hotel has a great deal of potential because the property itself is impressive and the location is very good, but the service and some practical aspects still need improvement.
Clean and modern building. This apartment has a great lobby and the staff are friendly and welcoming. The units are also extremely clean and have a lot of closet space. The beach, restaurants and shopping center were all within a 10 minute walk from our apartment. I highly recommend it.
Just remember you don’t have the view of the ocean, but as I said the water is just around the corner from the building.
I had an amazing stay at Vale d’El Rei Hotel & Villas. The property is absolutely beautiful—nestled in a peaceful and scenic location that feels like a true escape. The gardens are lush and well-maintained, and the overall atmosphere is tranquil and inviting.
My room was spotless, spacious, and very comfortable, with a lovely view and all the amenities I needed. The staff were exceptionally friendly and attentive, always ready to help with a smile. I also really enjoyed the breakfast—great variety and fresh options each morning.
The pool area was a highlight, perfect for relaxing after a day of exploring the Algarve. Whether you're looking for a romantic getaway or a relaxing break, Vale d’El Rei is a fantastic choice.
Hotel in general pleasant, the large rooms with a simple but beautiful design! The rest of the hotel needed new decor to fit with the rooms! The area is quiet with beach nearby! In improving cleaning, we noticed several mosquitoes dead on the wall when we arrived that could have been cleaned and did not!
I wanted to thank you for the upgrade we had, we went to a suite and didn't know .
I was sorry that the air conditioning was not working very well. The care of the very weak. I made a question: how the buffet level of dinner worked, they didn't know, but I loved the rest.
Check was fast, friendly and efficient. Room was very good. Large bed, safe balcony, very clean, tea and coffee making facilities in the room.Rituals toiletries in the bathroom. Breakfast was a hot and cold buffet with good choices in all areas. Pool looked clean but didn't use it. Dinner menu had a good selection of dishes but again did not use.
The best thing was breakfast.
The room was changed to us saying it was superior, but the room we had reserved was refurbished and with shower, and the room we received no. And even though we went down and explained that we reserved it so for the difficulty not to use bathroom but they said they had no other. So a big negative point.
And as regards the facilities, say they have a outdoor swimming pool, indoor ...(this is part of the spa that you have to pay and doesn't say it anywhere, but when you arrive there. The hotel was very good, but it was very good, and it was very good, and it was very good, and it was very good, and it was very good, and it was very good, and it was very good, and it was very good, and it was very good, and it was very good, and it was very good, and it was very good, and it was very good, and it was very good, and it was very good, and it was very good, and it was very good
It's a great place to take a morning walk or a leisurely walk or jog in front of a beautiful beach. The spa is divided into time slots and requires a fee.
A beautiful hotel surrounded by magnificent gardens. We'd barely arrived when something unimaginable happened: a blackout on the Iberian Peninsula. The hotel managers responded in an exemplary manner: they provided information, provided everyone with a water bottle, and served cold meals and free grilled dishes in the restaurant in the evenings. The emergency generator also ran for a few hours. So, despite the uncertainty, we felt well looked after. Enjoying the sun by the beautiful pool area is also nothing to be sniffed at. The breakfast buffet was varied, including a good selection for vegans and vegetarians. We really enjoyed, among other things, the delicious, sweet fruit.
Very Good
69 reviews
8.8/10
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8,9/10
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GGuest UserThis hotel is outdated and doesn't deserve its 5-star rating; it's more like a 2 or 3-star property. We stayed for 2 nights and didn't have any hot water, so we had to take cold showers in winter at a supposedly 5-star hotel! I mentioned this at the reception to request a commercial gesture, but the manager wasn't there. I left my number, and so far, no one has contacted me! The breakfast was decent enough, and the beach view was absolutely lovely. When I made my reservation, I requested an upstairs room, but we were given a ground-floor room. I'm disappointed with this stay and wouldn't recommend it.
TTamelaNot my first time in Faro but chose this hotel for the rooms with balcony marina view. The hotel has a rich history and has been around since 1960s and its undergoing refurbishments in some areas.
The old rooms look dated and could do with better cleaning as previous occupant’s hair was found in the bathroom.
We loved the design & aesthetic looks of the new refurbished areas such as the spa, bathrooms, gym, pool & sauna but shame that there was a water leak in the indoor pool ceiling and rusty bits on the stainless steel railings. Considering it’s completed in Aug 2025, the hotel may need to do more due diligence to ensure the safety of guests.
As a non Portuguese speaker, I felt that the check-in staff can make more efforts in being warm and welcoming. I noticed that this hotel is one of the few hotels ive been that check-in staffs are seated instead of standing, making the process somehow casual & less welcoming. I also called in to make a request for a late check out and received a hostile response by a lady who said ‘No. We need the room back’.
We just got married the day before arriving & we are here to also celebrate my honeymoon & partner’s birthday. Weeks prior to arriving, I put in a request if the hotel could do a birthday special for him but this was not acknowledged.
As an avid traveller who has stayed in many hotels around the world, I am a little dissapointed with the lack of personalised attentive service provided by the hotel. If the view & location isn’t a concern, I recommend the nearby 3HB hotel. We enjoyed our stay there.
AP Eva senses have a great deal of potential, but they may be complacent at going beyond, as they are currently the only hotel at Faro marina. Additional employees like the elder gentleman pianist & hotel hairdresser were the warmest I’ve come across.
YYaoThe best four-star hotel, I will go to portimao again because of this hotel, there is a very comfortable balcony, there is a swimming pool upstairs, the hotel also has a free shuttle bus to the beach, there is also a spa but you need to book in advance, the breakfast is also very rich and fresh. There is also a well-equipped gym, everything is very complete. It is also very close to the starting point of the pier to take a boat to see the caves and dolphins, just 3 minutes away. Great!
GGuest UserFormer Porta Nova Hotel since 2017 completely remodeled. Free breakfast, free Sauna and Turkish bath, free indoor and outdoor pool makes this place a bargain if you can get reasonable rates (65€ we paid per night). Buffet dinner 29€/Person + drinks is overpriced (local restaurant dinner incl. drinks is 15-20€/Person)
Breakfast buffet has huge selection, made to order eggs and stuff is a real plus.
Parking (still) free (incl. the roadside). Very nice personell all over - high recommened for Tavira! I recomend ”Restraurante O Simao” in residential area
JJenA Cozy Getaway with a Few Quirks
I recently had the pleasure of staying at Block C in a wonderful location near the beach. My partner and I thoroughly enjoyed our time there, as the bedroom was spacious and beautifully designed. However, there were a few quirks that left us slightly puzzled.
Locating the signage for the establishment proved to be a small challenge, but it added a sense of adventure to our experience.
Unfortunately, the air conditioning in our room left something to be desired. It struggled to keep the temperature comfortably cool, and we often found ourselves feeling a bit hot. It would be great if this aspect could be improved to ensure a more comfortable stay.
Nevertheless, spending evenings on the balcony was a delightfully cozy and relaxed experience. The ambiance was inviting and lent itself to unwinding after a day of exploration. The surrounding garden and environment added to the overall charm, and we truly appreciated the pleasant surroundings.
I highly recommend visiting this place for a minimum stay of 2 to 3 days. Anything less would make the trip feel rushed, as there is so much to explore and enjoy. Despite the minor quirks, our overall experience was enjoyable and memorable. I'm grateful for the opportunity to have stayed here and would gladly return for another visit.
TTatsianaThe hotel is just 14 mins walking from the beach. The room was big and very clean. Breakfast is simple but you can find everything. There is sauna and gym, free parking.
AAnonymous UserIt's a great place to take a morning walk or a leisurely walk or jog in front of a beautiful beach. The spa is divided into time slots and requires a fee.
EeM.MNice stuff and a really good experience in check in check out.
The hotel is located close to the city centre and has an honest price.
It's not the newest, as the floor and bathroom should be renovated but it's not so important if you are looking for a good, safe, cleaned place to stay for a very convenient price.
GGuest UserWe booked a resort view with a balcony got a ground floor with decking. The bedroom was a bit strange, the bathroom had a glass wall at the shower with a curtain in the bedroom covering it????? Cleaning of the room daily was very late could be as late as 3 or 4 pm in the day. We booked all inclusive, the food was amazing and there was always seemed to be food available. Buffet dinner was the best option. The drink selection was varied and non stop, all bars closed by 12 pm. Staff at reception were very friendly and helpful. Rooftop bar, pool bar and restaurant staff were friendly, but found a few of the staff in the main bar were unfriendly. I would fully recommend this hotel and are thinking of booking it again for next year.
DDL2Hotel has great facilities and was very clean, though we were disappointed to realise that due to unsafe cliffs, it no longer offered direct access to the beach. Service should really be improved for such an expensive hotel:
1. Reception gave us 2 twin beds even though we specifically made a request at booking for double bed
2. Restaurants got my coffee orders wrong on multiple occasions throughout the stay
3. During the saturday bbq night, the hostess Priscilla made up a poor excuse not to give us a poolside table even though we were one of the earliest guests there. Her excuse was the remaining poolside tables were reserved for 4 families with dogs. We didn't see a single dog during the entire course of 2 hours, and the tables were given away to other couples for reasons unknown. This incident really upset us, and the fact that she had the audacity to make up such an excuse is appalling.
4. Gratuity was charged at 7.5% for every item, which is fine but what left a bad taste in the mouth is the hotel did it without informing customers upfront.
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