Hotels With Spa in Nevada, United States

Excellent room during the exhibition period. The breakfast was very good, felt like a solid four-star hotel. It's also close to the subway, which is great. I would definitely stay here again next time. Parking is convenient and free. The hotel facilities are very new, and parking is free. I always stay here for AAPEX; it's just a few minutes' walk away.

Facilities: The hotel room was spacious. There was no bottled water, but there was a water dispenser in the common area. Hygiene: Initially, I was given a pillow with obvious stains, which I found very off-putting. I then had housekeeping change it. Environment: The location on the main arterial road, *****, is excellent, top-notch. Service: The service was adequate, neither good nor bad. There's a venue downstairs for entertainment. The value for money was pretty good since I came during the off-season.

The hotel is at a great location and well connected and the room had a the view of the airport and a construction site. However, basic amenities like kettle was not provided and water/snacks given in the room were exorbitantly priced. It seems that this practice is common in Vegas hotels which didn't feel great as the room prices are not cheap by any means. Such practice doesn't fit with the impression of a good hotel.

The room was decent, but there were way too many people checking in, probably a two-hour wait. So, I used one of the many self-check-in machines next to the front desk. I selected that I needed parking, and it immediately charged me $22.680 for one day's parking fee plus tax. However, when I checked out, they charged me for three days of parking again. This means I was overcharged for one day of parking at check-in. I emailed the hotel, but they didn't reply. Communicating through Trip.com also resulted in a jumbled mess of a response, mentioning a $22.68 charge for late check-out. Isn't late check-out usually half a day's room rate? The machine at check-in clearly stated this was for one day's parking. If they don't want to refund it, they should just say so instead of ripping me off for a day's parking and giving nonsensical explanations for their accounting mess. I thought a big hotel would be so much better.

We had the best experience of all of our years of visiting Las Vegas this time at Mandalay Bay. The front desk clerk was wonderful and upgraded us to a suite. It was the most comfortable and luxurious room we've ever stayed in. We had a blast at the last river and wave pool. I wish we could have stayed longer!

Hotel was fantastic with stunning views! It’s the best view on the ***** u can get. The staff was very helpful and welcoming. Will definitely return back again!

The location was good as it was in the centre of the *****. The check in was fast but they seemed to charge for every small thing and I felt the check in staff was trying to convince me to go for an upgrade The room was acceptable but they refused to give me a king bed ( even though it was available) and even though I requested them that I was travelling with my partner, I was told that as I had booked through Trip website I would have to pay additional USD 20 for king bed although the booking specifically said I would be provided if available- which it was, but they wanted extra payment and also I was provided room without a view because I refused an $ upgrade and I was told on the face that this was the case. This is not a good policy- I can understand if nothing is available but if at the time of booking it was mentioned and If you are a couple and bed is available then they should consider. The beds were ok and the shower was small but usable- better water pressure in the shower would have been good. No basic amenities like other hotels such as coffee maker, fridge ( they asked $20 for fridge????) were provided in the room. No late checkouts were allowed even for an hour - they asked $20 per hour for every hour over 11:00am- all other hotels I stayed in US consider slightly late checkouts. The luggage storage facilities were good and the checkout was easy. The lobby and ****** area were intermingled and was full of **** smoke and smell. So in summary the price is cheap but you get what you pay for.

As we flow in, we arrivedd around 7pm , checked in and had some dinner. It was fine. As we were walking around trying to get acclimated with the hotel. We were approached by a security officer named Rose. She really told us we were on private property and if we were not to be gaming, we had to leave the premises. We were also shocked by her demeanor and unprofessionalism that we were stunned. As we were walking away, I went back to speak to her again and asked downstairs one of the pit bosses or her name. As I described her, he mentioned her name is Rose. I asked if he could call her down for her to come discuss what had just taken place. I mentioned to her that we were hotel guest and that we had just arrived and we're getting acclimated and that we weren't there doing anything wrong. I asked why she had asked us to remove ourselves from the property . She told me she owed me no explanation and she was not going to give me an apology. I then asked her for her name and she said I don't need to give you that either. She was rude and unprofessional. She then turned to walk away. I'm sure all of this is on camera. I then saw her speaking to another man later. It was her boss Matt. He was more for professional I waited to speak to him and explained what had happened and how really she had us address for other couples. Sad thing about this story is as we were explaining this to other employees of the hotel they all mentioned that Rose has a reputation for being rude and unprofessional. So clearly this was not the first time for her to approach people and act so unprofessional. I'm not sure if this was done because we were all Latin. But either way it was unacceptable and no one should treat customers that way. it ruined our whole weekend and we really didn't have a good time. This was our first time flying out to the Reno hotels and we were hoping to come back again, but after this visit, we will no longer be returning to the Cesar Reno hotel.

We returned to our room after being in the ****** at about midnight, when we walked in, the room was about 85°. The air conditioner was turned on, but only blowing out heat, I notified the front desk and they had to send one of their so-called engineers to check it before they could relocate us to another room. After an hour of waiting on the Engineer. He determined that the air-conditioning was broken, they moved us to a room at the end of the hallway and  a few minutes later we discovered the air conditioner was broken in that room as well, but at least it was not blowing out heat. We decided to just stick it out inthat room since it was already so Late. When I discussed this with the front desk person after waiting on the customer in front of me to finish complaining about her room , the front desk attendant simply said there was nothing she could do about it !!

I highly recommend staying at the Fontainebleau Hotel when in Vegas. The room design is novel and grand, and it's super clean with very comfortable bedding 😌. Just relaxing in the room and enjoying the moment—that's what life is all about, isn't it? The Sphere outside the window is amazing to watch, absolutely fantastic! Plus, every staff member, from the front desk to the floor attendants, was incredibly enthusiastic. They definitely deserve a shout-out 👍.