Four Seasons Hotel Shenzhen Reviews
Four Seasons Hotel Shenzhen
2F, Wanzhi Building, 5 Dongpo Street, Shenzhen, ChinaView Hotel Details
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1 night
Four Seasons Hotel Shenzhen Guest Reviews
4.6/5
Great
146 review
Verified reviewsLocation4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All Reviews(146)
Positive reviews(140)
Reviews with photos/video(42)
Awesome amenities(21)
Classy environment(16)
Friendly front desk staff(12)
Easy to get around(8)
Many amenities(7)
Well decorated(6)
Close to metro(6)
Average sound insulation(5)
Negative reviews(6)
Momo1100
Selected Loft - City-View (Double bed) (Tv)
Stayed in Mar 2024
Solo travellers
44 review
Outstanding
Posted on Mar 15, 2024
A very good sea experience
Facilities: good
Sanitation: clean
Environment: good
Service: good
About 2 hours from Nan'ao! There is an amusement park near the hotel
There is a Ferris wheel
The night view is very beautiful at night
There is a washing machine in the room, which is very convenient
Last time I booked a hotel, it was a public laundry room, and the clothes fell after washing, so I decisively chose the apar**ent-style! It's much more reassuring
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The apar**ent is located in the business district, about 1.5 kilometers away from the nearest Bantian Market to the Bantian subway station, and close to several centralized commercial areas, such as the Jiayushan Tianhong Shopping Mall and Jiahua Link, about 2 kilometers away. It is also very convenient to go to Hong Kong, Huimin Center, Shenzhen North Station, and the airport. Next to the hotel is Yunli Smart Park and Yunli Dream Children's Park. Such a location provides great convenience for guests to eat, live, travel, entertain, and shop. In addition, the enthusiastic staff of the apar**ent will escort your travel. If you have any questions during your stay, you can contact the front desk colleagues of the apar**ent. We put "family happiness" first. We use the most intimate and warm service to move. I hope to win your 5-point praise next time with our continuous efforts! Welcome!
yingmarkhilda
Deluxe Boutique Loft (Double bed) (Fridge)
Stayed in Sep 2023
Family
17 review
Outstanding
Posted on Sep 18, 2023
The hotel is located at Bantian Subway Station, just 800 meters walk from the subway. The room is fully air-conditioned, the duplex unit does not feel cramped, and the appliances are complete.
Across the street are Yunli Dreamland, Water World, and Little Mud Camp. They are all open at night, so it is not too hot in summer. There are different national cuisines nearby. The subway station is just above the Gaizhongqing Shopping Mall, where you can have fun for two days. A good choice for 1 night. In addition, there are 2 more subway stations in Bantian North, including Street Sweeper, Tianhong Shopping Mall and Max City.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The apar**ent is located in the business district, about 1.5 kilometers away from the nearest Bantian Market to the Bantian subway station, and close to several centralized commercial areas, such as the Jiayushan Tianhong Shopping Mall and Jiahua Link, about 2 kilometers away. It is also very convenient to go to Hong Kong, Huimin Center, Shenzhen North Station, and the airport. Next to the hotel is Yunli Smart Park and Yunli Dream Children's Park. Such a location provides great convenience for guests to eat, live, travel, entertain, and shop. In addition, the enthusiastic staff of the apar**ent will escort your travel. If you have any questions during your stay, you can contact the front desk colleagues of the apar**ent. We put "family happiness" first. We use the most intimate and warm service to move. I hope to win your 5-point praise next time with our continuous efforts! Welcome!
Christina Yip
Deluxe Boutique Loft (Double bed) (Fridge)
Stayed in Aug 2023
Family
3 review
Posted on Aug 27, 2023
The characteristics of the room are that since the bedroom and living room are on the upper and lower floors, the decoration is relatively novel.
The toilet is too thin, the faucet is loose, you have to pay to watch the full set of movies, and the package is not perfect for travel.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. If you have any problems with the room, you can contact us at any time and we will solve the problem for you 24 hours a day.
Chen
Selected Loft - City-View (Double bed) (Tv)
Stayed in Aug 2023
Friends
9 review
Posted on Nov 1, 2023
The toilet is very small, incredibly small, but it is very convenient to go to the water park, only five minutes away. The environment downstairs of the hotel is very good. Hygiene level is average, not very clean.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to share your experience in the apar**ent. We apologize for the problems you encountered during your stay. During your stay, you can call the waiter at any time if there are any problems in the room. We are on call 24 hours a day to solve your problems. We are deeply sorry for the inconvenience caused to you. We will continue to work hard to improve every detail and look forward to your next visit.
Sylar
Deluxe Boutique Loft (Double bed) (Fridge)
Stayed in Aug 2023
Couples
1 review
Outstanding
Posted on Aug 13, 2023
It feels like home 😂 The air conditioner is quite cold and the room is so unique
Can order again👍🏿
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The apar**ent is located in the business district, about 1.5 kilometers away from the nearest Bantian Market to the Bantian subway station, and close to several centralized commercial areas, such as the Jiayushan Tianhong Shopping Mall and Jiahua Link, about 2 kilometers away. It is also very convenient to go to Hong Kong, Huimin Center, Shenzhen North Station, and the airport. Next to the hotel is Yunli Smart Park and Yunli Dream Children's Park. Such a location provides great convenience for guests to eat, live, travel, entertain, and shop. In addition, the enthusiastic staff of the apar**ent will escort your travel. If you have any questions during your stay, you can contact the front desk colleagues of the apar**ent. We put "family happiness" first. We use the most intimate and warm service to move. I hope to win your 5-point praise next time with our continuous efforts! Welcome!
Guest User
Selected Loft - City-View (Double bed) (Tv)
Stayed in Oct 2023
Couples
1 review
Outstanding
Posted on Oct 21, 2023
Super comfortable hotel, I will come again next time.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The apar**ent is located in the business district, about 1.5 kilometers away from the nearest Bantian Market to the Bantian subway station, and close to several centralized commercial areas, such as the Jiayushan Tianhong Shopping Mall and Jiahua Link, about 2 kilometers away. It is also very convenient to go to Hong Kong, Huimin Center, Shenzhen North Station, and the airport. Next to the hotel is Yunli Smart Park and Yunli Dream Children's Park. Such a location provides great convenience for guests to eat, live, travel, entertain, and shop. In addition, the enthusiastic staff of the apar**ent will escort your travel. If you have any questions during your stay, you can contact the front desk colleagues of the apar**ent. We put "family happiness" first. We use the most intimate and warm service to move. I hope to win your 5-point praise next time with our continuous efforts! Welcome!
飛天豬豬俠
Selected Loft - City-View (Double bed) (Tv)
Stayed in Aug 2023
Family
3 review
Posted on Aug 7, 2023
It's about a five-minute walk from Exit D of the subway. It's right next to Water World and there are many restaurants a street or two across. Because the apar**ent building is surrounded by nearby construction sites, the sound of construction work is noisy in the morning, but it is very quiet at night. There are other rental units on the same floor. It's basically just a one-night stay with no services at all. The hygiene of the room is okay, but the bathroom is really tiny and there are no free tea bags etc. Since there are not many star-rated hotels to choose from nearby, this one can be considered a good choice.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The apar**ent is located in the business district, about 1.5 kilometers away from the nearest Bantian Market to the Bantian subway station, and close to several centralized commercial areas, such as the Jiayushan Tianhong Shopping Mall and Jiahua Link, about 2 kilometers away. It is also very convenient to go to Hong Kong, Huimin Center, Shenzhen North Station, and the airport. Next to the hotel is Yunli Smart Park and Yunli Dream Children's Park. Such a location provides great convenience for guests to eat, live, travel, entertain, and shop. In addition, the enthusiastic staff of the apar**ent will escort your travel. If you have any questions during your stay, you can contact the front desk colleagues of the apar**ent. We put "family happiness" first. We use the most intimate and warm service to move. I hope to win your 5-point praise next time with our continuous efforts! Welcome!
KIT WONG 1228
Selected Loft - City-View (Double bed) (Tv)
Stayed in Aug 2023
Family
33 review
Outstanding
Posted on Aug 5, 2023
This is my fifth time staying at this hotel. All the services are very good, clean and tidy, the aunties are very helpful, and the staff downstairs are also very good. It’s so close to Star High Dreams Water World.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The apar**ent is located in the business district, about 1.5 kilometers away from the nearest Bantian Market to the Bantian subway station, and close to several centralized commercial areas, such as the Jiayushan Tianhong Shopping Mall and Jiahua Link, about 2 kilometers away. It is also very convenient to go to Hong Kong, Huimin Center, Shenzhen North Station, and the airport. Next to the hotel is Yunli Smart Park and Yunli Dream Children's Park. Such a location provides great convenience for guests to eat, live, travel, entertain, and shop. In addition, the enthusiastic staff of the apar**ent will escort your travel. If you have any questions during your stay, you can contact the front desk colleagues of the apar**ent. We put "family happiness" first. We use the most intimate and warm service to move. I hope to win your 5-point praise next time with our continuous efforts! Welcome!
Skyli1331
Selected Loft - City-View (Double bed) (Tv)
Stayed in Jul 2023
Couples
26 review
Outstanding
Posted on Jul 14, 2023
They are all pretty good. It will be easier to find the hotel's main entrance if you walk through the Yunli Intelligent Park office building area next to it, because a large construction site in front of the main entrance is still under construction.
The hotel feels like a mixed business and residential complex, and there will be other people's offices on the same floor. You have to be mentally prepared for this.
The facilities in the room are complete and basically the same as the photos online. However, the toilet is a bit small. When taking a shower, there is no dry and wet separation, and the entire toilet will get wet.
Although there is a large-scale construction project nearby, you can hardly hear anything if you close the windows and turn on the air conditioner.
Overall, not bad
Original TextTranslated by Google
6/9
Response from Property: Dear guests: Hello! The apar**ent is located in the business district, about 1.5 kilometers away from the nearest Bantian Market to the Bantian subway station, and close to several centralized commercial areas, such as the Jiayushan Tianhong Shopping Mall and Jiahua Link, about 2 kilometers away. It is also very convenient to go to Hong Kong, Huimin Center, Shenzhen North Station, and the airport. Next to the hotel is Yunli Smart Park and Yunli Dream Children's Park. Such a location provides great convenience for guests to eat, live, travel, entertain, and shop. In addition, the enthusiastic staff of the apar**ent will escort your travel. If you have any questions during your stay, you can contact the front desk colleagues of the apar**ent. We put "family happiness" first. We use the most intimate and warm service to move. I hope to win your 5-point praise next time with our continuous efforts! Welcome!
Guest User
Deluxe Boutique Loft (Double bed) (Fridge)
Stayed in Jun 2023
Couples
3 review
Outstanding
Posted on Jul 2, 2023
It is very close to Bantian subway station. It is better to walk through the office building. The room is very nice, with complete furniture and appliances. I will stay here again next time if I have the chance.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The apar**ent is located in the business district, about 1.5 kilometers away from the nearest Bantian Market to the Bantian subway station, and close to several centralized commercial areas, such as the Jiayushan Tianhong Shopping Mall and Jiahua Link, about 2 kilometers away. It is also very convenient to go to Hong Kong, Huimin Center, Shenzhen North Station, and the airport. Next to the hotel is Yunli Smart Park and Yunli Dream Children's Park. Such a location provides great convenience for guests to eat, live, travel, entertain, and shop. In addition, the enthusiastic staff of the apar**ent will escort your travel. If you have any questions during your stay, you can contact the front desk colleagues of the apar**ent. We put "family happiness" first. We use the most intimate and warm service to move. I hope to win your 5-point praise next time with our continuous efforts! Welcome!
kayhhh
Selected Loft - City-View (Double bed) (Tv)
Stayed in Aug 2023
Other
2 review
Outstanding
Posted on Sep 20, 2023
The room is very good. I will stay there next time.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The apar**ent is located in the business district, about 1.5 kilometers away from the nearest Bantian Market to the Bantian subway station, and close to several centralized commercial areas, such as the Jiayushan Tianhong Shopping Mall and Jiahua Link, about 2 kilometers away. It is also very convenient to go to Hong Kong, Huimin Center, Shenzhen North Station, and the airport. Next to the hotel is Yunli Smart Park and Yunli Dream Children's Park. Such a location provides great convenience for guests to eat, live, travel, entertain, and shop. In addition, the enthusiastic staff of the apar**ent will escort your travel. If you have any questions during your stay, you can contact the front desk colleagues of the apar**ent. We put "family happiness" first. We use the most intimate and warm service to move. I hope to win your 5-point praise next time with our continuous efforts! Welcome!
Guest User
Selected Loft - City-View (Double bed) (Tv)
Stayed in May 2023
Business travellers
63 review
Posted on May 11, 2023
1. Parking for 5 hours costs 45 yuan, expensive!
2. The refrigerator is not plugged in, and there is a strange smell when it is opened.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The apar**ent is located in the business district, about 1.5 kilometers away from the nearest Bantian Market to the Bantian subway station, and close to several centralized commercial areas, such as the Jiayushan Tianhong Shopping Mall and Jiahua Link, about 2 kilometers away. It is also very convenient to go to Hong Kong, Huimin Center, Shenzhen North Station, and the airport. Next to the hotel is Yunli Smart Park and Yunli Dream Children's Park. Such a location provides great convenience for guests to eat, live, travel, entertain, and shop. In addition, the enthusiastic staff of the apar**ent will escort your travel. If you have any questions during your stay, you can contact the front desk colleagues of the apar**ent. We put "family happiness" first. We use the most intimate and warm service to move. I hope to win your 5-point praise next time with our continuous efforts! Welcome!
Xiudameizi
Selected Loft - City-View (Double bed) (Tv)
Stayed in Apr 2023
Friends
1 review
Outstanding
Posted on Apr 9, 2023
The hotel is in a good location and has a good environment. I will choose to stay here next time.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The apar**ent is located in the business district, about 1.5 kilometers away from the nearest Bantian Market to the Bantian subway station, and close to several centralized commercial areas, such as the Jiayushan Tianhong Shopping Mall and Jiahua Link, about 2 kilometers away. It is also very convenient to go to Hong Kong, Huimin Center, Shenzhen North Station, and the airport. Next to the hotel is Yunli Smart Park and Yunli Dream Children's Park. Such a location provides great convenience for guests to eat, live, travel, entertain, and shop. In addition, the enthusiastic staff of the apar**ent will escort your travel. If you have any questions during your stay, you can contact the front desk colleagues of the apar**ent. We put "family happiness" first. We use the most intimate and warm service to move. I hope to win your 5-point praise next time with our continuous efforts! Welcome!
Guest User
Selected Loft - City-View (Double bed) (Tv)
Stayed in Mar 2023
Business travellers
2 review
Posted on Apr 1, 2023
The hygiene is terrible. The construction downstairs started at 6 o'clock and it was so noisy. The deposit was not paid by the hotel that was booked. When I questioned the check-in staff at the front desk, they said that if you choose to consume here, you have to follow the rules here (I pay to follow your rules). The staff lacked etiquette and manners. At least the guests should stand to check in and you can't sit all the time. A bank, such a domineering place, will also arrange a chair for guests to reflect equality.
Original TextTranslated by Google
6/9
Response from Property: Dear guest, thank you very much for taking the time to share your experience at the Bosideng Executive Apar**ents. We apologize for the problems you encountered during your stay. We have communicated with the relevant depar**ents and thoroughly investigated the incident. The hotel will retrain the front desk and ensure that similar problems will not occur again. During your stay, you can call the waiter at any time if there are any problems in the room. We are on call 24 hours a day to solve your problems. We are deeply sorry for the inconvenience caused to you. We will continue to work hard to improve every detail and look forward to your next visit.
Zhuifeng-
Deluxe Boutique Loft (Double bed) (Fridge)
Stayed in Mar 2023
Business travellers
22 review
Posted on Apr 1, 2023
It's a residential building, and it feels so-so. The stairs are decorated, and there is no service. The toilet is too small, and the decoration marks are not cleaned up
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to share your experience in the apar**ent. We apologize for the problems you encountered during your stay. During your stay, you can call the waiter at any time if there are any problems in the room. We are on call 24 hours a day to solve your problems. We are deeply sorry for the inconvenience caused to you. We will continue to work hard to improve every detail and look forward to your next visit.
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