The Westin Zhongshan Guzhen Reviews
The Westin Zhongshan Guzhen
Floor 39-60, Lihe Center, No. 98 Tongxing Road, Zhongshan, ChinaView Hotel Details
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The Westin Zhongshan Guzhen Guest Reviews
4.7/5
Amazing
2593 review
Verified reviewsLocation4.7
Amenities4.7
Service4.6
Cleanliness4.7
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All Reviews(2593)
Positive reviews(2533)
Reviews with photos/video(750)
Friendly front desk staff(281)
Loved the view(235)
Tasty food(118)
Perfect for kids(96)
Delicious buffet(65)
Luxurious(32)
Awesome gym(31)
Has play area for children(22)
Negative reviews(60)
Adnan MAWLOOD
Deluxe City-view King-bed Room
Stayed in Jun 2024
Business travellers
16 review
Outstanding
Posted on Jun 7, 2024
It’s so nice hotel and the manager crystal so kind and good and she do everything professionally thank you
Response from Property: Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
Guest User
Deluxe City-view King-bed Room
Stayed in Apr 2024
Business travellers
1 review
Outstanding
Posted on Apr 10, 2024
Unbelieveable quality, great high-floor views and perfect service on reception desk by Cristal! Thanks for nice stay.
Response from Property: Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
Trip LOVERss
Deluxe City-view King-bed Room
Stayed in Mar 2024
Business travellers
12 review
Very Good
Posted on Mar 24, 2024
Rooms are very spacious and it’s very closed to the lighting shops I want to see.
Reception of the hotel is also nice too,
Response from Property: Dear guest. Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization.
GUKSAN
Deluxe City-view King-bed Room
Stayed in Jun 2024
Solo travellers
2 review
Outstanding
Posted on Jun 2, 2024
Fabulous mansion staying at the 51st floor.
Response from Property: Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
Guest User
Deluxe City-view Twin-bed Room
Stayed in Jan 2024
Friends
1 review
Very Good
Posted on Jan 6, 2024
Excellent experience.
Will visit again.
Worth for money.
Clean and tidy is very important for us.
Bathtub is nice for hot bath to relax during the day!
Response from Property: Dear guest, hello!Thank you for visiting Lee and The Westin Zhongshan and sharing your comments.Traveling can often take away from your ideal state of physical and mental health, and Westin has created a variety of featured wellness programs to help you rejuvenate and regain balance.Westin,Les's Rise!
新大饼
Deluxe City-view Twin-bed Room
Stayed in May 2024
Business travellers
16 review
Great
Posted on May 27, 2024
Apart from the location, it's Westin standard. Free two breakfast for the rice is great value for money. Very far from city centre though.
Response from Property: Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
SARMAD AHMED
Deluxe City-view Twin-bed Room
Stayed in Apr 2024
Business travellers
5 review
Outstanding
Posted on Apr 29, 2024
Excellent service. Front desk nice and friendly. Thanks to Jessica for making things easy for us. Highly recommended.
Response from Property: Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
CandyMiiNguyen
Deluxe City-view Twin-bed Room
Stayed in Oct 2023
Business travellers
2 review
Outstanding
Posted on Nov 2, 2023
I recently had the pleasure of staying at Westin, and it was an unforgettable experience. From the moment I arrived, the staff went above and beyond to ensure my comfort and satisfaction. The luxurious accommodations, coupled with exceptional service, made my stay truly memorable. The hotel’s prime location made exploring the city a breeze, and I can’t wait to return to Westin on my next visit. Highly recommended!
Response from Property: Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
NADHIM
Deluxe City-view Twin-bed Room
Stayed in Apr 2024
Friends
55 review
Outstanding
Posted on May 14, 2024
Very good hotel with amazing views… I will visit again because of clean and friendly staff
Response from Property: Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization.
Guest User
Deluxe City-view Twin-bed Room
Stayed in Mar 2024
Business travellers
42 review
Outstanding
Posted on Mar 27, 2024
Booked the two rooms for two nights for my Swedish managers who said having fantastic time. They have been to bars and restaurants with wonderful experience.
Response from Property: Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
Royalking
Deluxe City-view King-bed Room
Stayed in Mar 2024
Business travellers
3 review
Very Good
Posted on May 4, 2024
Stayed here one night . As a foreigner first time in my 20 years history living in China police came to verify in my room . It was extremely new experience. Though verification was smooth and took only 2 minutes. Hotel is too crowdy , reception staff not seems too experienced as per Westin standard . Breakfast was below average nothing for vegetarian . The most important thing I noticed in this hotel was no one staff in this entire hotel has a smile on there face. Only good thing about hotel are rooms. It’s spacious and clean.
Response from Property: Dear guest. Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization.
Cjchiefjustice
Deluxe City-view Twin-bed Room
Stayed in Apr 2024
Business travellers
21 review
Outstanding
Posted on May 9, 2024
excellent, i really enjyoed my stag here and i would recommend it to others as well
Response from Property: Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
FloBern
Deluxe City-view King-bed Room
Stayed in Feb 2024
Family
21 review
Outstanding
Posted on Feb 13, 2024
Very satisfied with the cleanliness of the hotel, the size of the room, the helpfulness of the staff at the front desk especially Simon was exceptional, they even go out of their way to make our stay comfortable. The breakfast was to our expectation. Fresh, rich and has variety.
Response from Property: Dear guest. Thank you haring your experience at The Westin Zhongshan Guzhen. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
Anonymous User
Deluxe City-view King-bed Room
Stayed in Jun 2024
Couples
5 review
Outstanding
Posted on Jun 9, 2024
Great service, rooms, breakfast, dinner,and swimming pool!
Response from Property: With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Thank you again for your time and come visit us again soon!
Mr. T
Executive Renewal King-bed Room
Stayed in Aug 2023
Business travellers
20 review
Outstanding
Posted on Oct 13, 2023
Enjoyed staying at this hotel. Will be back next time when I am in the area.
Response from Property: Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
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