I recently stayed at the Palace Hotel & Spa in Buxton and had a wonderful experience from start to finish. The service was excellent, with friendly, professional, and attentive staff who made me feel welcome throughout my stay. Every member of the team was helpful and eager to ensure that everything was perfect.
The hotel facilities were impressive. The spa and leisure areas were clean, relaxing, and well maintained, providing the perfect place to unwind. The hotel itself is beautiful, with comfortable rooms and a pleasant atmosphere that made my stay even more enjoyable.
The food was also outstanding. Breakfast offered a great variety of options, all fresh and delicious, and the meals served throughout my stay were of a high standard. The restaurant staff were attentive, and the dining experience was excellent.
Overall, I thoroughly enjoyed my stay and would highly recommend the Palace Hotel & Spa to anyone visiting Buxton. The combination of exceptional service, excellent facilities, and delicious food made for a memorable and enjoyable visit. I look forward to returning in the future.
All the staff were lovely and more than helpful, the room was so clean and had little touches that made it feel special; tea's and coffee's biscuits. The breakfast that was included in the price was brilliant as well
The sanitation inside the hotel is very clean and tidy
The heating, hot water and water in the room are sufficient
There is a walking path near the hotel to go up the mountain to watch the sunrise 👍🏻
We stayed for 1 night for a special occasion. On arrival we were told that the spa was closed for an event which was very disappointing as I booked this hotel because of the spa & had planned to use the pool & sauna. This should gave been communicated at the time of booking. The building and grounds were impressive but on arrival our featured superior room was freezing cold. The reception turned on the heating at our request but this should have been done hours before our arrival given that it was 8 degrees outside. We sat for an hour in the room with our coats on before asking for a portable heater due to the radiators being only lukewarm. The room never really got warm & when we came back from dinner at 9.15 the heating had been turned off again & we had to ask for it to be turned on again. The food in the restaurant was very good & the servers were lovely but unorganised. We planned to have a drink in the hotel bar but it was so cold that it was empty and not comfortable to stay. I heard kore than one staff member complain about the cold in the hotel. What could have been a very pleasant stay was spoiled by the cold. Unfortunately, we will not return.
The check in was easy and clear instructions were provided about the facilities. Clean room with comfortable bed. Unfortunately there was no WiFi in the room that I stayed in and no mobile phone coverage on Vodafone for calls or mobile data. WiFi was available in the main building which had a bar and restaurant. The price of the room was very good.
Receptionist was very helpful, everything spotlessly clean and very convenient being close to major roads and rail. Also great that three restaurants are across the road. Second stay here and will definitely use again.
We stayed for one night in December and really like this hotel. Our room was clean, spacious and nicely decorated. The hotel and grounds are beautiful. We had dinner in the restaurant, which was very good (I recommend booking in advance, as it was busy on a Saturday night), and breakfast in the morning, also very good. We will be happy to return some time!
Wasn't actually able to stay at the hotel sdue to an error in their system. The hotel were accommodating to try and get is booked in on 3 extra dates but unsuccessful. Refused a refund on the issue. Can't say alot more other than a shame we were unstable to stay.
Amazing Hotel. Love it. We will back there for sure!! Parking at extra COST £8 PER DAY. I'm used to free parking for customers. But when you have a Ryanair ticket and have to pay for a seat even though you can't stand, I'm no longer surprised by what money can do. 🫣 But as a Hotel 10/10 😀 Breakfest 10/10 👍
Very Good
56 reviews
8.7/10
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6.7/10
GGuest UserMy experience there was really good it was calm and the room was clean without any disturbance i had a good time
AAnonymous UserI recently stayed at the Palace Hotel & Spa in Buxton and had a wonderful experience from start to finish. The service was excellent, with friendly, professional, and attentive staff who made me feel welcome throughout my stay. Every member of the team was helpful and eager to ensure that everything was perfect.
The hotel facilities were impressive. The spa and leisure areas were clean, relaxing, and well maintained, providing the perfect place to unwind. The hotel itself is beautiful, with comfortable rooms and a pleasant atmosphere that made my stay even more enjoyable.
The food was also outstanding. Breakfast offered a great variety of options, all fresh and delicious, and the meals served throughout my stay were of a high standard. The restaurant staff were attentive, and the dining experience was excellent.
Overall, I thoroughly enjoyed my stay and would highly recommend the Palace Hotel & Spa to anyone visiting Buxton. The combination of exceptional service, excellent facilities, and delicious food made for a memorable and enjoyable visit. I look forward to returning in the future.
DDr.BalramBest Western Plus Buxton Hotel
Stayed here for one night during my Peak District trip. The hotel is very well located, right in the centre of Buxton and close to the Pavilion Gardens, bus stops, and walking routes. The room was clean, comfortable, and warm — perfect after a long day of hiking. Staff were polite and helpful, and the overall experience was smooth and hassle-free. A solid choice if you’re exploring Buxton and the Peak District using public transport.
GGuest UserWe stayed for 1 night for a special occasion. On arrival we were told that the spa was closed for an event which was very disappointing as I booked this hotel because of the spa & had planned to use the pool & sauna. This should gave been communicated at the time of booking. The building and grounds were impressive but on arrival our featured superior room was freezing cold. The reception turned on the heating at our request but this should have been done hours before our arrival given that it was 8 degrees outside. We sat for an hour in the room with our coats on before asking for a portable heater due to the radiators being only lukewarm. The room never really got warm & when we came back from dinner at 9.15 the heating had been turned off again & we had to ask for it to be turned on again. The food in the restaurant was very good & the servers were lovely but unorganised. We planned to have a drink in the hotel bar but it was so cold that it was empty and not comfortable to stay. I heard kore than one staff member complain about the cold in the hotel. What could have been a very pleasant stay was spoiled by the cold. Unfortunately, we will not return.
GGlobalTraveller88We chose Wildes Inn as it is conveniently located just 4 minutes from Bolsover Hospital, where our mother was due to have full knee surgery. We wanted her to be well rested and comfortable, and the Inn truly delivered.
The staff were very friendly, and we were greeted straight away by a young, polite gentleman who made check-in smooth and stress-free. The lobby smelled wonderful and had a spa-like, relaxing atmosphere. The team were also very thoughtful, knowing the reason for our stay, they even offered to arrange takeaway breakfast for us.
We booked an accessible room for our mother, which was spacious, clean, and comfortable. Breakfast was great too. Overall, we were very satisfied with the entire experience.
Our mother was well rested and ready for her surgery. If we pass through again, I would love to try the spa treatments, they certainly look very appealing.
JJam007Not too bad, apart from the construction going on in the hallways on our floor and longer walks to the lift and exit stairs, breakfast is reasonable, nice lady Honey, the breakfast staff nice staff, reception staff is good, room is good. Nice view.
GGuest UserFrom the outside, the hotel makes a charming first impression with its elegant façade, ornate balconies, and a warmly lit lobby that exudes a sense of old-world charm. The check-in process is smooth, and the staff are courteous and eager to help.
The room was clean and spacious, the décor is a bit dated but it adds a character to the place and I like it. The only small issue was, there’s no window only a door to the balcony which is locked and we cannot access it making the room stuffy.
Also, it was difficult to relax or get a good night’s sleep due to a noise of exhaust fan in the bathroom throughout the night.
The bed was comfortable and having an iron was a bonus.
Will I stay again? Definitely.
GGuest UserAmazing Hotel. Love it. We will back there for sure!! Parking at extra COST £8 PER DAY. I'm used to free parking for customers. But when you have a Ryanair ticket and have to pay for a seat even though you can't stand, I'm no longer surprised by what money can do. 🫣 But as a Hotel 10/10 😀 Breakfest 10/10 👍
GGuest UserThe hotel itself was very nice. The room was large and comfortable (maybe too warm at times). The room facilities and freebies and bathroom was very nice and felt quite luxury. The hotel is in a natural and beautiful area where you can go hiking around it on trail, and there is a pub next door. The breakfast was lovely with varied choice. The restaurant for dinner was expensive but served great food. Parking wasnt much of an issue which made things easier. All in all a great experience, and the value for money was brilliant. My only downside was that its difficult to travel anywhere without a car from the hotel. No complaints otherwise.
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