Hotels With Bars in Riau Islands, Indonesia

As a hotelier myself, I was truly impressed and touched by the service during my stay from 19 to 21 September. Your team embodies genuine hospitality — from the warmest and friendliest welcome at check-in, to the thoughtful initiative consistently shown throughout my stay. The unsung heroes from Housekeeping never fail to greet guests with a smile, creating a sense of warmth and belonging that is often overlooked but deeply felt. I also witnessed a heartening moment where your Security team rushed out to assist a guest in a wheelchair and even helped us cross a busy street safely. These acts reflect not just duty, but genuine care for guests. My overall experience was truly memorable, and I left with a strong sense of appreciation for your team’s dedication and heart.

Service was great, they sent a buggy to send us to our block as it was a bit further away from the reception. Staff were all very friendly, always greeted us when we walk past each other. Nice view too!

The environment is beautiful, with the entire resort is surrounded by trees. The staff are very friendly, and a welcome water is offered upon check-in. The resort provides shampoo, shower gel, hairdryer, bathrobes, toothbrush, toothpaste, and two bottles of mineral water. Towels are changed daily, and bed sheets are made daily. The hotel itself has two swimming pools with exceptionally clear water. Resort also offers a taxi-calling service, but the cost is relatively higher than Grab. Very recommended

Good breakfast spread, got swimming pools with different pools, gym and nearby Harbour Bay. Also got shuttle bus to BCS and GrandMall

I had such a pleasant stay at hotel harmoni one convention batam! The hotel is spacious, clean and beautifully designed with a grand lobby that gives a luxurious feel. The rooms and comfortable and well-equipped, making it perfect for both short and long stays.

We had a pleasant stay at Arotel Batam overall. It is conveniently located and easily accessible, which made travelling to the market and Grand Batam Mall very convenient for us. Check-in was smooth and the staff were generally friendly and helpful throughout our stay. The room was clean and comfortable; however, we would suggest providing small towels as well. We would also recommend having at least three coffee machines during breakfast time, as two machines are not sufficient to cater to the morning crowd. Overall, a comfortable stay and we would consider staying here again.

The hotel is new and very clean, and the restaurant is spacious with a great variety of delicious food. Our room was also clean and comfortable. The two single beds in one room were more than enough space for our family of four. The staff were very friendly and polite, and we all really liked them. We'll definitely stay here again next time we visit Batam, we're very satisfied! 😀 There's even a go-kart track on the rooftop downstairs, and many restaurants, snacks, and massage parlors conveniently located nearby. It's also very suitable for parents with children 👏 Getting a taxi or using Grab is super convenient. It's truly worth recommending. I've already recommended it to many friends since returning to Singapore! 👍🏻

First time stay in Swiss belhotel harbour bay… Good hotel near by harbour bay ferry terminal..just walk about 10 minutes and the services is really awesome from the guest officer until the restaurant staff really excellent , especially Maya she always check on us about anything that make us comfortable to stay and she make birthday surprise that make us feel special and the restaurant staff Anabil (if not wrong the name 😊)he also very good But mostly all the staff in the hotel very good and friendly and the breakfast also good.. Is really recommended to stay there

Everything was great – the room facilities were excellent and perfect. The service attitude was also very good. The hotel offers massages, but I didn't book one. Breakfast was delicious. It's also very close to the pier, which is a big plus.

Very good location. Just stone’s throw from the hotel are the 60s tradition wet market, shops and malls to the new modern big malls. Big bright lobby with seats. Reasonable range and quality of food provided for breakfast buffet . Will be good if they provide the breakfast buffet as an option. Gave only 3 stars for cleanliness because we were given a smoking room even when we have booked a non-smoking room. The room has a weird smell even after they said they have cleaned it. They claimed all rooms were fully booked so can’t change. The hangers are those types that cannot be taken out and they were really built for tall people. Short people have difficulty hanging their clothes and if they are old, is “mission impossible”for them. No stools in the room to ease the challenge. The body soap and shampoo dispensers were difficult to press and only has very miserable drop being dispensed each time. Quality of the shampoo + conditioner (stated on the dispenser) is not good for female hair especially if is long.