Posted on Aug 3, 2026|Superior Room With 2 Double Beds, Hinterland Views
Guest UserThere was a cockroach in the room! Our stay started off fairly well, but everything changed that evening when I spotted a small cockroach crawling across the desk. I immediately trapped it with my son’s face mask and crushed it with all my strength. After that, I couldn’t stop worrying that there might be more hiding somewhere in the room, so we closed up all of our suitcases to avoid any unwanted surprises.
When I checked out the next morning, I showed the photo to the receptionist. She simply went, “Oh…” in surprise, and that was it. There was no apology, no explanation, and no attempt to address the issue. I didn’t ask for any compensation—I just checked out and left.
Finding a cockroach is unpleasant enough, but the complete lack of response from the hotel was even more disappointing.
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Price per night from:MXN$3,202
Posted on Jul 5, 2026|Resort Twin
GQkimi
Great location, just across the road from the beachfront promenade. I really loved the modern, minimalist style of the hotel. However, room cleaning needs improvement. The Asian woman at the front desk was very cold and gave me a low-floor room, claiming all rooms were full. Later, I realized that Asian guests were generally assigned to lower floors. 😤
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Price per night from:MXN$5,373
Posted on Jul 13, 2026
Guest User
Really nice views, good location close to shopping centre and easy to navigate your way around the city from there, has a nice little gym and a pool and even a tennis court aswell as a sauna, right on the river to can see the sunrise and sunset, I enjoyed my stay has a full kitchen and all of the utensils and pots and pans.
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Price per night from:MXN$1,953
Posted on Sep 18, 2024
JannnC
Had everything you need for a comfy stay, will be back! Would have love to stay longer
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Price per night from:MXN$6,079
Posted on Aug 12, 2026|Deluxe Twin Room
Lynn Zhang
The room was quite spacious, but the facilities were a bit underwhelming. For example, the balcony door lock was broken on the first day, and though it was fixed, I later discovered the hot water in the sink wasn't working. These issues should really be checked before guests check in. Luckily, everything was eventually repaired. My stay wasn't the best, but the Nepalese lady at the front desk who helped resolve the problems was excellent – thumbs up to her!
Breakfast was a partnership with Harvest Buffet inside The Star, costing $30 for one adult and one child, which I thought was a reasonable price.
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Price per night from:MXN$2,970
Posted on Jun 22, 2026|Westin King Room
Guest UserThe hotel facilities are excellent, and the pool and gym are well-maintained. The breakfast selection is rich, and the ingredients are fresh. Both check-in and check-out processes were efficient and smooth. The overall environment is quiet and comfortable, making it perfect for both business trips and leisure travel.
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Price per night from:MXN$3,758
Posted on Jul 5, 2026
Guest User
Hotel was clean and at a very convenient location. There were loud noises that was bothering me through the night but other than that the stay was nice.
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Price per night from:MXN$2,539
Posted on Jun 5, 2026
Guest UserTraveling solo, I found this place quiet and clean. The only minor drawback was the slightly dated facilities, but everything else was perfect. The price was also reasonable. I'll definitely choose this hotel again next time I'm on a road trip in New Zealand.
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Price per night from:MXN$1,929
Posted on May 5, 2026
SangmuweiLocation: I think this is one of the more convenient locations in Gold Coast.
Facilities: However, it doesn't have its own beach, only a saltwater pool. The breakfast is quite rich; it would be best if it could be delivered to the room. There's a car service from the airport to the hotel, but the tram isn't very reliable and sometimes stops running, so don't cut it close when going to the airport. This hotel is centrally located in Gold Coast, making it suitable for getting anywhere, and transportation is readily available. If convenience is your priority, this place is a good choice. Room service is also excellent, and it offers great value for money.
Service: There was a welcome drink upon check-in, and the staff were all friendly, though there was no Chinese-speaking service.
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Price per night from:MXN$7,981
Posted on Aug 2, 2026|Two Bedroom Skyline Ocean Residence
QingfengbaoziUpon check-in, I was given a room with an obstructed view. It was on a high floor, but the view wasn't perfect. I then went to the front desk to explain, and the staff were very enthusiastic about finding a room with a better view. They even showed me a few options before I confirmed one, and then they helped us switch rooms and move our luggage. The service was fantastic! The hotel's view is unbeatable, truly the best in Gold Coast. I didn't even want to leave. There's a small supermarket downstairs with all the basic necessities. It's only about 400 meters to the light rail station, which is incredibly convenient for getting around the entire Gold Coast. The hotel rooms are fully equipped with kitchenware, a washing machine, and a dryer – everything you could possibly need, it's so complete!
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Price per night from:MXN$8,224