Hotels With Spa in Queensland, Australia

Location is good for getting around Brisbane cbd, but quite a bit of traffic noise at night. Bathroom had a smell that I think was coming from the drain. Apart from the noise and smell the apartment was great. The fitness facilities were excellent

Dated but well kept. Pool and BBQ although I didn't use them were a good facility. Location middle of Cairns meant I could walk everywhere easily and on the level.....even the airport was in my walking range at 5.4 km. Staff were excellent and the management Excellent and able to resolve all issues I had with onward travels and other countries online travel document requirements, which is so helpful to an older less technical traveller like me.👍 Mervyn

Tired and dated. Great location, botanical gems opposite. City view!!! The tarmac roof and major building works, 3 cranes were noted! Everything needs an update. Pool area ok excepts for the noise of construction. Should have been informed. There are other hotels nearby I would suggest you look at

Hotel is next to star ****** and walking distance to board beach. Hotel is looking pretty new and in fact, has been opened for few years. The only down side was the house keeping on one of the night. We booked for 3 rooms for 3 nights, on the first day, the house keeping was completely messed up. 3x Rooms did make up (partly) with soil towels (one of the room only has bed tidy up, nothing else) and etc were collected, however, no cleaned towels replaced, bin still full. Without this drama, this hotel is good.

Friendly, helpful check-in. The man at the counter offered extra towels when he heard we were taking a trip to the Great Barrier Reef. Paid a little extra for an upgrade as we wanted to check in early. Room was fine temperature and bed comfort-wise. It was a little bit dark when in the room at night. Also, there are no type c or plug ins next to the bed, just old style USB. We didn’t have breakfast but enjoyed a drink in one of the cocktail bars by the pool. Would recommend and stay again for its cost and location.

After traveling around Australia for a month I booked this hotel and it was just what I needed! The view of the pool was lovely! And the room was spacious, the bed was so comfortable I didn’t want to leave.

We stayed for four nights over the Easter holiday in a panorama sea view room in the new tower. First of all, the location is excellent. The pool area has a sandy beach, and compared to the Hilton next door, the water was much clearer and very pleasant. The view is absolutely beautiful. However, when the tide goes out, it turns into what feels like a “panoramic mudflat view,” so I would recommend carefully considering the timing of your stay. On the other hand, there were several issues with the room. There is no balcony, and the windows cannot be opened. There were mosquitoes in the room, and I was bitten multiple times, which caused itching and swelling. The insect repellent device in the hallway was empty, which made me question the quality of housekeeping management. When I spoke to a female staff member at reception, I was told that only body spray repellent was available, and no further assistance was offered, so I had to purchase and install my own insect repellent. In addition, there was a sewage-like smell coming from the bathroom. The mirror and sink were not properly cleaned and appeared dirty. The room and hallway also had a moldy smell, and due to the humidity, the bed linens felt damp. The duvet was thin and not very comfortable. As I am sensitive to smells, these issues made me feel nauseous and unwell. Later, my husband spoke to a male staff member at reception. Although the hotel was fully booked and we were unable to change rooms, he responded with sincerity, apologized thoroughly, and instructed housekeeping to carry out a deep cleaning. When we returned from going out, the bathroom had been properly cleaned and the sewage smell was gone. The moldy smell in the room did not completely disappear, but it had been masked with deodorizer, and we were able to sleep well that night. However, the same issues returned the following day. As it was the Easter holiday and other hotels were fully booked, we had no choice but to stay until the end of our reservation. Afterward, I checked reviews and found many similar complaints about the moldy smell, which made me regret not researching more thoroughly beforehand. I had assumed that as a five-star hotel, it would be fine. Overall, the reception staff were kind, friendly, and professional. In particular, the male staff member who assisted us was excellent. On the other hand, I felt that the quality of housekeeping needs improvement. In my opinion, these issues are largely due to a design flaw—specifically, the building was designed with aesthetics prioritized over functionality by the construction company and architect, resulting in rooms where windows cannot be opened despite the humid tropical climate. The older tower, which has balconies and windows that can be opened, may not have the same problems. I would not recommend this hotel to those who are sensitive to smells, but for those who are not, it can still be a wonderful place to stay given its location and facilities.

Good location but the others are not good. The power of water stream is not good, why there is not air condition in the bedroom but there is only in sitting room.

Clean room and friendly staff only downside was the AC was not operating

It is a little weird hotel. The rooms are simple and a bit outdated, motel type, but nevertheless the restaurant area, the pool (which allows to make long) and the garden are very careful and are very nice. It has direct access to the beach of Mission Beach which is very beautiful and is 5-10 min walk from the area where shops and restaurants are grouped. Breakfast a bit lazy, charging an extra for an express.