Hotels With Spa in Queensland, Australia

I really like this hotel — the location is excellent, and the sea view from the balcony is absolutely stunning. However, the only downside is that the bathroom faucet and toilet brush are very rusty. It would be great if they could be replaced with new ones, as the rust really affects the overall experience.

Exceptional Luxury with Thoughtful Tech and Standout Service I recently stayed at the Dorsett Gold Coast, and it was an outstanding experience. The level of detail across the property is highly visible, making for a stay that feels both premium and personalized. A Seamless Arrival The check-in experience set a fantastic tone. We were warmly greeted and offered welcome drinks at the Jin Café & Bar, which was a lovely touch. While we navigated the parking, the porter took our luggage directly to our room, allowing us to settle in stress-free. Speaking of parking, while it is $20 per night, it is worth every cent for the convenience. The ”in and out” process is incredibly seamless because the staff enters your registration number into the system, so you never have to worry about tickets or delays. Standout Service: Special Thanks to Sona The service here is truly top-tier. I want to give a huge mention to Sona at reception, who was incredibly helpful throughout our entire stay. Her professionalism and warmth were much appreciated. Furthermore, the speed of the reception service for any phone requests was impressive—they are lightning-fast. The ”Smart” Room Details The room design features some ”genius” touches that I haven't seen elsewhere: * The Smart Mirror: The bathroom mirror has a specialized coating so that even after a steaming hot shower, a specific section remains perfectly clear. * Auto Night Light: The bathroom has an automatic night light that activates on its own—perfect for navigating at night without fumbling for switches. * The in room switches was also very thoughtful and unique, for the first time experienced such. * The Chromecast casting tech was great as you can stream what you like. Dining & Relaxation The pool area is absolutely fancy and stunning—a perfect spot to lounge. We also enjoyed the hearty buffet breakfast at the Star Grand; it’s a great spread, though I’d love to see a few more vegetarian varieties added to the hot selection. Constructive Feedback To make the experience truly 5-star across the board, there are two areas for improvement: * In-Room Appliances: The hairdryer and iron felt quite basic and didn't really match the premium, high-tech vibe of the hotel. * Poolside Dining: While the pool itself is beautiful, the restaurant menu there is very limited and almost negligible. More food variety by the water would be a big plus. Overall, a fantastic stay. Between the tech, the parking ease, and the wonderful service from Sona, I would definitely recommend the Dorsett!

We didn't expect our stay to be in such a wonderful setting. With tennis court, fantastic pools area with gym etc. we were on the 2nd floor with Riverview WOW. THE resort is totally central to all. Also the cost factor unbelievable not your normal Surfer Paradise $$$$$. Totally recommend

Room was clean but aged. Bathroom had a shower over bath. From the main bedroom you could hear the shower and toilet flush from next room & the elevator going up and down. It is quite noisy. We were only needing a 1 night stay. This was good for that. Any longer and I would definitely have preferred something more modern.

The location is excellent, right downstairs from the night market. The port and city center are both conveniently located. The harbor view was decent, though from Building A, it was slightly obstructed by another building. From the 7th floor, the public pool obscured much of the view. Reviews suggest higher floors offer much better scenery. The city-facing view wasn't anything special. The room was very new but had a distinct smell. I'd recommend opening the window to air it out overnight. The front desk staff, especially one young man, was very enthusiastic and helpful. The room fan can be set to 'low' for less noise.

Location is conveniently accessible to the attractions of Cairns and their hotel is super comfortable and with easy check on system with their friendly staff

Staff were really kind and helpful and it was an easy walk to the shops and restaurants, bedrooms are basic and good for what you need for a short stay in Cairns

The room layout was cozy, and the room service was quite good. The pool was beautiful, and the food was also nice. The hotel is within walking distance of the city center. On a side note: avoid the trendy pasta restaurant Vila Romana (pictured in Figure 4). We're from Melbourne, and they thought we were tourists from China. An old man who spoke some Chinese kept trying to rip us off and was vague about wanting a tip. Figure 3, IMM Thai Cafe, was delicious; we ate there three times, haha.

The hotel has a nice and classy overall look, but the room and bathroom felt somewhat dated. The front desk staff were unfriendly and not very accommodating, which was disappointing. However, the concierge team was excellent—very helpful and genuinely welcoming. The main advantages of this hotel are its location and the great concierge service. During my stay, several events were held in the hotel hall, and it became overcrowded, making it uncomfortable for in-house guests to use the facilities such as pool etc. Despite paying a substantial amount for accommodation, the hotel declined even a 30-minute late check-out request, which was quite frustrating. Overall, you could easily spend less—or top up a little more—and enjoy far better service at other nearby hotels.

Everything about this hotel is exceptional. The only downside was the room that I was given was on the top floor and the noise from either some sort of pump or the outside unit of the air condition was so overwhelming that I couldn't sleep well all night.