Hotels With Bars in Niigata Prefecture, Japan

This is one of the best hotels we've stayed in, we enjoyed all the little details - free flow of coffee and tea with snacks throughout the day, complimentary light pastries for breakfast and happy hour with free plum wine and sake. The onsen, both public and private, is so cosy and relaxing. And the overall design of the hotel, utilizing the previous farmhouse as the foundation, created a quaint yet calm space. Yes it's a little pricey stay but we would def come back again if we're heading to Minamiuonama.

Location is good walking 3 mins to reach echigo yuzawa station. One of the highlight—you can ask hotel call to th ski rental shop, they will come to hotel pick you, first to the shop and after choosing ski equipment, then they will arrange a driver fetch us to the Gala Yuzawa, that’s very convenient.

A grand hotel, very clean, with great service attitude and white guests, much better than expected!

There is not close to Murakami Station. I contacted the hotel to book the pick-up station. My luggage was heavy. Thanks to the driver of the pick-up service. The hotel is some years old, but the room is very spacious and cleaned up, and the family seems more suitable. The hot spring is very comfortable, and the carp swimming board in the corridor is very interesting. The breakfast dishes are very delicious. The room has a tour map of Libo Hot Spring Street, most places can be reached on foot, the sidewalk is very narrow, you need to pay attention to passing vehicles. Although the sun is very hot, the sunset sea view is really beautiful.

Was given a room with 2 single beds. When I checked with the reception, they said their level 10 was under renovation and that my booking doesn't give me a choice. This is the first time I was told I don't have a choice to the bed configuration. Rooms are not sound proof. We could hear voices from next room.  Room is spacious by Japanese standard, and location is good, near to Bandai Pier and fashion shopping. We could walk to the train station in 10 minutes.  Enjoyed our stay.

Extremely satisfied! The hotel may be small, but it's full of warmth and personal touches. The staff were always proactively greeting us, asking if we needed a shuttle, and even offered to call a driver for us wherever we went. Even though we only stayed for a short two nights, we'll definitely be back. The open-air bath on the fourth floor was incredibly comfortable and simply amazing. All in all, it's super convenient whether you're heading to Gala Yuzawa ski resort or Echigo-Yuzawa JR station.

If you want true ski in ski out , then I would recommend this hotel. The lifts are just just 50 meters outside the hotel buildings and they lockers for each room to keep your gears, which is very convenient. As for breakfast the spread is acceptable for the price charged. The rooms are rather small and I found some dusts on the furnitures. It would be better if the reception staff can speak better English, I had to go back 3 times because they kept on giving me the wrong room card (they mixed up my father’s room card and mine 3 times!). I appreciated that they offered to give me a fan when I told them the heat was too stuffy. The vending machines are pretty pricey even for water so it’s better to be prepared. Onsen is small and the changing area is often quite wet so don’t expect much. Overall not bad if you want ski in ski out near Tokyo.

Thank you for providing the comfortable hot springs and clean accommodations, allowing us to relax and unwind during our trip. However, our service during this stay fell short of expectations, and we would like to offer some sincere feedback as a reference for your pursuit of excellence. First, it must be acknowledged that the hotel's facilities are indeed commendable. The excellent quality of the hot springs, and the consistently clean and tidy public areas and guest rooms, demonstrate a five-star hotel's commitment to basic quality, which is impressive. However, the core of a true five-star experience lies in the service provided by the ”people,” and this is precisely what we found most regrettable. From the moment we arrived at the hotel, we experienced an unexpected ”self-service” atmosphere. We were carrying a lot of ski equipment, making movement quite difficult, yet no porter offered to help us unload our luggage or provide guidance. We had to carry our heavy ski equipment and luggage piece by piece from the vehicle to the luggage cart ourselves; the chaotic process contrasted sharply with the attentive and welcoming service we had expected. After check-in, several attempts to contact the front desk for inquiries were unsuccessful as the phone remained unanswered for extended periods. This communication breakdown inevitably caused anxiety and helplessness at crucial moments. Furthermore, occasional obstacles were encountered in communicating with staff in English, leading to unnecessary misunderstandings. The most obvious example was a notification letter we received regarding upcoming maintenance work in our room; the English version contained significant translation errors regarding the dates of the work, causing initial confusion. These details reflect room for improvement in the hotel's international service standards. Additionally, adding hot and cold water dispensers to the common area, particularly in the coffee corner, would be beneficial.

It's been a while since I last bothered you. The breakfast was delicious and the room was clean and nice. Although it was raining, I was able to go from the station to the arcade without getting wet. It would have been better if there were amenities such as makeup remover.

The first time I stayed at a hot spring hotel in Japan, I encountered a super cold current and a blizzard, which did not affect the mood of this experience. From the reception of check-in, the room is clean and tidy, to the departure of the hotel, the counter staff helps to check whether the train has stopped and arranges a shuttle bus to Miyagi Station. The whole experience is very good.