Nice hotel, But I was disappointed with the cleanliness of the bathtub. When I added hot water to the bathtub, a lot of dust and even a hair came out.
I had to wash and rinse the tub several times to get it clean.
I understand that hotel service is low in Ireland, but this is a 4-star hotel. The price for rooms is high for Europe. It would be great, at least nice to clean.
Breakfast was great, delicious.
Very good accommodation! From the arrival you feel comfortable. Possibility to leave his bag freely at the reception after his departure (ideal when your train is the evening)
The hotel is very comfortable and comfortable.
The beds are very hard !
Arrived at hotel to ge informed that the pool was out 8f service for a few days, didn't get any prior notification and offered no discount. Bathroom had no amenities, this is rated a four star hotel and they price their rooms as a five star hotel, when it's really a three star at best. My advice...stay in Galway
An extremely well located hotel with a breathtaking view and a total change of scenery! A sublime and delicious buffet breakfast! An experience that I recommend and that we will do again without hesitation! THANKS
We stayed on the 5th of September. It's a beautiful hotel.
We enjoyed everything about this place except the unbearable heat in the room. It was impossible to sleep. There was a portable fan but it was very noisy.And even when it's on, it wasn't helpful. No air conditioner. We had a very poor sleep.
And no matter how much we enjoyed the gym, swimming pool, food, friendly staff and the atmosphere of the hotel, we would not stay here next time.
The stuff was frirndly, the check in process was very smooth and short. Room was nice and clean. The restaurent stuff was prompt though the food was not 100%. The live band made it more beautiful
The room was clean, very comfortable, and the staff was amazing. The hotel is located in perfect location. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting downtown Galway.
I can’t recommend this place enough.Beautiful spaces,calm,serene and fun at the same time.Artsy pieces of decor scream elegance and sophistication of this modern hotel.i love it and it’s my Galway home from now onwards 🙏🏽🙏🏽🙏🏽
Very much enjoyed our stay here, will be back thank you
Very Good
103 reviews
8.3/10
Price from
THB 4,904
per night
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8.0/10
Very Good
HHappy Trip@worldThis is my terrible experience during my Ireland trip. No aircondition, double lock out of order, iron doesnt work When we reported those issues to reception, no fixing, no room change arranged. 10mins later, they sent me an iron 😔
As viewed, the hotel lobby is nice & good beakfast. Hope they have improvement in future. 🙏
GGuest UserGreat location, not too far from the city centre. The reception helped with any questions about travel and places to see. Very friendly staff.
GGuest UserWe were given a beautiful room over looking the Circle of Life garden and the sea further on. See photo. Noise from jacuzzi below was bothersome in the morning and I had requested a quiet room, which it was apart from the engines bubbling below. Service in restaurant was incredibly slow for breakfast. Breakfast offering was good; not much pastry wise, but lots of fruits, gorgeous cheese, avocados even, good quality Oj. But the Coffee was sludge and undrinkable. Though the View over Galway bay is beyond compare. Room was comfortable though dated but very clean except at one point in the shower I looked down to see a chunk of long black hair stuck to my foot… 2000% not mine. That was pretty gross. It must have been sitting in the drain as I’d have noticed before getting in. Cockroaches in the shower are a more welcome site than that. Bathroom is modern and shower had good power. Bed was soft but comfortable. Staff throughout the hotel were friendly and helpful. Pool is small, sauna is great. Pool not too clean/ Two discarded plasters on the side. Location is unbeatable.
GGuest UserThe stuff was frirndly, the check in process was very smooth and short. Room was nice and clean. The restaurent stuff was prompt though the food was not 100%. The live band made it more beautiful
HH-ZiWeiThe hotel boasts an excellent location, situated at one end of the main street with the riverfront right on the other side. El Square is also just a pleasant walk away at the opposite end of the main street. The only minor issue was that the air conditioning wasn't cooling very effectively, but fortunately, the weather wasn't hot, so it wasn't a problem.
GGuest UserThe location is good, close to restaurants and supermarkets. I didn’t like that so many things were broken. The shelf in the bathroom was loose and tilted, the wall lights next to the beds needed tightened as well, as they flipped on the side. The bathroom door handle and lock didn’t work. We had some long dark hair in our room. A lot was broken or crooked.
It was ok for one night, but I wouldn’t stay longer. The girl at the desk was not very knowledgeable regarding her surroundings. I’ve asked about the Burren.
The Italian restaurant was good, the breakfast in the morning was good as well. However I emailed the hotel for gluten free options but I didn’t get any.
GGuest UserGreat little hotel! Room appeared to be recently updated and was very clean. Location was excellent and right across from the bus station. Front desk staff was kind and helpful. Would definitely stay here again.
GGuest UserThe hotel is very cozy, with excellent service and good facilities. Breakfast is 15 euros per person, not very extensive, but still acceptable. There is a bar in the lobby. The hotel has its own parking lot, which is very convenient. I would definitely stay here again when I visit Galway next time.
LlimhansGreat place that I will definitely recommend to anyone. Location is central, easy to get to almost anywhere. Reception staff are friendly and resourceful, providing informations that you’ll need (such as things to do and places to go in Galway, tours available, and even the best pubs and food areas around) during check-in.
Common area is simply amazing. Room is clean and cosy with comfy beddings. Bathroom is clean and considerably big.
10/10 experience over here!
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