Had a very warm welcome. The hotel is a little dated, but was clean. Super friendly and helpful staff and a very large continental breakfast. There were cute tiny olive oil bottles, which was very appreciated. The coffee is a self-serve machine and there was canteen serve for all manner of hot foods, lots of bakery variety. I really enjoyed my one night stay after missing a flight at Verona airport. The staff helped me plan a really fun day until my flight the next day, they stored my luggage, while I went to see the sights. The most beautiful square in the world, dantes statue, Romeo and Juliets balcony, the castle, the river, the amphitheatre and I was lucky to find a wonderful festive market. A wonderful night and day in Verona. I went to the gusti gardens which absolutely wonderful highlight of my day.
Room fit for the price, unfortunately, despite having asked for a shower, I had a room with a bathtub (visibly ruined).
The hotel's location is very comfortable for me, and is close to the motorway and main gates.
Appropriate cleaning, comfortable and large bed (two large beds next to each other)
Very clean, beautifully furnished rooms (many of nix), mega friendly staff, super breakfast (especially suitable for various inconsistencies), deep garage also suitable for large vehicles (pick-um).
The location is also very good - you are fast in Venice, Verona or the Gardasee
Hotel near Stazione Mestre,Venice71.4% of visitors choose this area
ZZefinity2026.04.22
The biggest advantage of this hotel is its location, but honestly, everything else feels a bit subpar compared to other four-star chains like Hilton. Perhaps it's because Venice's urban infrastructure is quite old. The hotel lobby is nice, but the in-room facilities have some flaws, like certain glued-on fixtures that easily fall off. They do have both new European and old Italian standard power outlets, which is, I guess, okay. There are also a few other minor imperfections, and around 2 AM, there seemed to be a party with young people nearby.
Overall, though, the location and experience justify the price. There are plenty of dining options nearby; I recommend trying some of the highly-rated restaurants for pasta, pizza, and gelato – the prices are good too. After all, hotels on the main island are even less cost-effective and have older facilities. If you have higher expectations for your experience, I'd suggest going a few kilometers away to a Hilton Garden Inn or similar. The price is about the same, the facilities are better, but transportation isn't as convenient. Otherwise, you'd have to pay double the price for something on the main island. For lower expectations, you could try other nearby hostels that aren't hotels.
Charming and Comfortable Stay at Hotel Firenze
I had a lovely stay at Hotel Firenze. The interior is beautifully decorated, and the room was exceptionally clean. I especially appreciated the heated toilet—such a thoughtful touch! The bed was very comfortable, and I had a great night’s sleep. Breakfast was a highlight each morning—delicious and beautifully presented.
The hotel is conveniently located near the train station, which made arrival and departure easy, though it’s a bit of a walk to reach the historic city center. Being next to a main road, there was some street noise, but it wasn’t disruptive.
Overall, a charming and well-kept hotel that offers a pleasant and cozy stay.
We had a wonderful stay at this hotel. The facilities were excellent and very clean, and the service provided by all the staff was outstanding. The hotel is small and charming, which made our stay feel comfortable and relaxing throughout.
The pool was also very clean, and our whole family enjoyed spending time there. We were very satisfied with our experience and would be happy to stay here again.
Hotel near Venice City Center,Venice26.5% of visitors choose this area
OOlga_Sid2026.03.30
A great hotel for both short and longer stays. The staff is very polite and helpful, and the location is extremely convenient – if you arrive by bus or train, there’s no need for additional transport as everything is easily reachable on foot. The breakfast is simple but tasty, and the best part is the lovely view of the canal while enjoying your meal.
Esperienza veramente bella, unica e interessante.
Colazione super approvata e abbondante, personale educato.
Senza problemi su tutti i servizi proposti.
It is perfectly located, 2 minutes from the station waiting, a few bars near where you can have a delicious dinner and drink coffee. The hotel is clean, quiet, trains and cars are not heard. My room was with a terrace, and maybe someone would lack privacy as the door goes to the common terrace and at the open door come whoever you want from the neighboring rooms. And so I liked everything. But the door in the shower cabin would be nice to fix)
Very Good
51 reviews
8.5/10
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9,2/10
Great
LLady WI was skeptical reading previous reviews but decided to give it a try for one night during my business trip as I’m an IHG member. Having experienced staying at 5 different hotels in this city — most of them within walking distance on Corso Porta Nuova (main street leading from the train station to many main attractions) — I can say that Indigo was among one of my top 2 choices.
The room I stayed in was tastefully decorated — the headboard of the bed immediately attracted attention, striking but elegant, with paintings seemingly telling romantic tales of the city’s history; open wardrobe was clever as it made the room seem spacious while leaving plenty of space for hanging clothes and jackets especially on a rainy day.
The balcony was a super nice touch and was my favorite to come back to in the evening with a view of charming Verona at night watching people and cars passing by. Two chairs, a coffee table with blankets and a little bit of floral decorations. I spent a fair bit of time despite the cold and rain, soaking in the beautiful images which were among the most special memories I’d carry with me from this trip.
Check-in was super efficient. Anna at the reception was an absolute joy to meet and interact with. She’s super kind, thoughtful and professional in helping me with storing my suitcase as I was in a rush to catch my train to a nearby city on a rainy day; she gave clear, accurate info helping me to go to the train station within 10mins; and on the next day, kindly offered recommendations for cafes. Her passion and enthusiasm and friendliness is above and beyond many of her peers. Her genuine smile stands out from others who might be just trying to get their job done. You can tell Anna is truly exceptional and a wonderful ambassador for Hotel Indigo. Keep up the good work!
Breakfast service was super efficient, friendly, attentive. The professional and thoughtful gentleman offered multiple times coffee, tea, orange juice, etc, making sure each guest had everything needed for a good start of the day, quickly clearing dishes while guests stepped away - perfectly seamless. Truly outstanding attention to details. The restaurant offered a good variety of food choices: raw veggies are rare in hotel breakfast buffet but here they did so that was a plus in my book. Fresh fruits, muesli, (no sugar-added) yogurt and scrambled eggs were my go-to. Although I didn’t eat pastries or bread or drink Prosecco for breakfast, if that’s something you like then you’d be pleased to know they offered plenty to satisfy different tastes.
The only thing that prevented Indigo from making my No. 1 choice in Verona was the shower. I requested specifically for a shower because from the photos shared by other travelers and reviews many commented that the bath look dated and needed update. I personally do not take baths in hotels so having a new, good water pressure shower with fast efficient drain would be way more important. They did honor my request with a standup shower corner stall. However, the square-shaped shower stall area was so small that my elbows (I’m petite size female) kept knocking on the glass doors. I believe they’re scheduled for major renovation in Jan-Feb 2024 so it’d be interesting to see if they remodel the bathrooms and showers.
ZZefinityThe biggest advantage of this hotel is its location, but honestly, everything else feels a bit subpar compared to other four-star chains like Hilton. Perhaps it's because Venice's urban infrastructure is quite old. The hotel lobby is nice, but the in-room facilities have some flaws, like certain glued-on fixtures that easily fall off. They do have both new European and old Italian standard power outlets, which is, I guess, okay. There are also a few other minor imperfections, and around 2 AM, there seemed to be a party with young people nearby.
Overall, though, the location and experience justify the price. There are plenty of dining options nearby; I recommend trying some of the highly-rated restaurants for pasta, pizza, and gelato – the prices are good too. After all, hotels on the main island are even less cost-effective and have older facilities. If you have higher expectations for your experience, I'd suggest going a few kilometers away to a Hilton Garden Inn or similar. The price is about the same, the facilities are better, but transportation isn't as convenient. Otherwise, you'd have to pay double the price for something on the main island. For lower expectations, you could try other nearby hostels that aren't hotels.
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