Before my trip, I booked a quadruple room at the Suimeikan hotel in Gero, Japan, through Trip.com. The booking confirmation stated '2 floor mattresses,' but the pictures showed two beds. I assumed the room configuration would be two beds and two floor mattresses. However, the front desk assigned me a room with four floor mattresses. I felt this wasn't what I had booked, and after almost an hour of fruitless discussion with the front desk, they insisted this was the room type I reserved. They said if I wanted a room with two beds, it would be considered an upgrade and require an additional payment of 17,600 JPY for two nights, which I obviously couldn't accept. Ultimately, I had to call Trip.com to complain. Trip.com's communication with the hotel also led nowhere, and in the end, Trip.com covered the cost. I really have to praise Trip.com's service here; their response to my complaint was very quick, and their solution after failing to negotiate with the hotel was decisive. I'm very satisfied with that, which is why I typically book all my travel through Trip.com. While their prices might sometimes be slightly higher than other platforms, their after-sales service is absolutely reliable. When issues arise, you realize that this slight premium is definitely worth it.
Sakura Guest House is a hidden gem in Takayama. I stayed here for 4 consecutive nights.
I arrived at Takayama Station by local train from Toyama, transferring at Inotani Station, a journey of about 2 hours in total, costing 1690 yen. From the East Exit of Takayama Station, I turned left and walked straight along the main road for about 700 meters, reaching the guesthouse in about 10 minutes.
From the guesthouse, it's a walkable distance to tourist attractions like Miyagawa Morning Market, the historical preservation area of Machiya, Takayama Jinya, Jinya Morning Market, Hachiman-gu Shrine's grand torii gate, and Higashiyama Walking Course. It's also convenient to take the Nohi Bus to destinations like Shirakawa-go, Kamikochi, and Shinhotaka.
I stayed in a mixed dormitory bunk bed on the second floor, which has 10 beds. The bedding was soft and comfortable. The entire guesthouse is clean and beautiful, with complete facilities, including a drying area. There are 4 spacious shower rooms on the first floor, and a total of 4 women's restrooms on both the first and second floors. The first floor also has a communal lounge and a common kitchen equipped with an induction cooker, refrigerator, microwave, oven, kettle, tea bags, and coffee. You can buy ingredients at a nearby large supermarket and cook your own meals. On the second floor, there's a coin-operated washing machine (300 yen per wash) and a dryer (100 yen for 20 minutes).
What was truly touching and memorable was how exceptionally gentle and friendly the owners were. Their service was incredibly thoughtful and warm. Despite me not knowing English or Japanese, they patiently explained everything to me using a translator, constantly emphasizing that I should feel free to approach them with any questions.
My bottom bunk (bed C) didn't have a privacy panel at the head of the bed, which I felt lacked privacy and caused disturbance when others came to this corner to retrieve their luggage. When I raised this issue with the owner, he immediately found cardboard and taped it up, allowing me to sleep peacefully. I felt very safe and warm because of this.
This guesthouse is the best place to stay when traveling solo in Takayama, offering excellent value for money. I had a wonderful and pleasant trip here. I absolutely love Takayama and will definitely return to stay here again. See you next time!”
I had a really pleasant stay at Hotel and Spa Gift Takayama. The highlight was definitely the onsen — it’s clean, relaxing, and has both indoor and outdoor baths. After a long day of exploring Takayama, it was the perfect way to unwind. The free ice cream and relaxation area after the bath were a nice touch.
The room was modern, comfortable, and very clean. It’s not very large (typical Japan size), but well-designed so it didn’t feel cramped. The bed was also very comfortable, and I slept well. I like the morning view especially.
I also want to give a special mention to one of the staff members — I only remember his name starting with “M” (wearing glasses)— who was exceptionally kind and helpful during our stay. He made the experience feel much more welcoming and went out of their way to assist, which I really appreciated.
Location-wise, it’s not right next to the main station, but still within walking distance to most attractions, so it was convenient enough. The area is quiet, which I appreciated.
One downside was that we, 7pax of us weren’t able to enjoy the hot pot dinner as planned. We had made a reservation, but it didn’t seem to be properly handled, and we were unfortunately turned away. It was a bit disappointing, especially since we were looking forward to that experience.
Breakfast was decent, good enough to start the day.
Overall, I think this hotel offers great value for money, especially if you want a comfortable stay with a good onsen experience without paying luxury ryokan prices. I would still consider staying here again, but would recommend double-confirming any dining reservations in advance.
The breakfast was delicious and varied; it's a set meal, but quite filling. The room was clean. It's close to the Red Bridge and there's a Family Mart right next to the hotel, this branch even sells baked sweet potatoes. The staff provided good service, but their English wasn't very fluent.
It was our first experience in an Onsen. We booked the room with the private bath. The room was very spacious, it almost felt like a tiny flat. The tatami and the decoration was tasteful. We valued the privacy of the windows that faced to some ancient pine trees so the private onsen experience was very nice. The best part was the stamps hunt because we got to know everything there is to do and see in the hotel. We stayed in the new wing. Breakfast was very good! Traditional Japanese food.
Good variety at breakfast and the view at breakfast room was beautiful. Free parking facility is next to the hotel, no shelter walkway but able to accommodate many cars. Room was clean and big and had all essentials. Unfortunately did not get to try the onsen but i'm sure it would have been nice.
I love this hotel!
1) The view from the hotel is so beautiful. Even inside the Onsen.
2) The customer service is very nice. A very relaxing place.
3) Breakfast is delicious and there is a very nice garden where you can take photos.
Highly recommended.
I really enjoyed using it.
All the facilities and services were great, and I was especially impressed by the breakfast service in the restaurant in the basement.
If I come back to Gifu, I would like to stay at this hotel again.
I highly recommend it.
This hotel is incredibly convenient if you're traveling with kids to Shin-Hotaka or heading to the ski resort. It's super close to both the JR station and the Nohi Bus Terminal. Staying here for multiple nights was hassle-free; you can store your luggage for free, and the hotel itself is beautiful, clean, and well-maintained. The staff are all very friendly and helpful. I'd definitely recommend it to anyone who needs a place to stay. The only minor downside is that the breakfast is quite simple (a fixed set menu as pictured), and there aren't other options available if you're staying multiple nights with a group.
The hotel room was spacious and clean. They offered complimentary drinks upon arrival in the afternoon, including free beer! After a relaxing hot spring bath, there were free cold drinks available. The surrounding area is lovely, and it's just a short walk to the attractions. Getting to Takayama Station was also super convenient.
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BBubble RI had a really pleasant stay at Hotel and Spa Gift Takayama. The highlight was definitely the onsen — it’s clean, relaxing, and has both indoor and outdoor baths. After a long day of exploring Takayama, it was the perfect way to unwind. The free ice cream and relaxation area after the bath were a nice touch.
The room was modern, comfortable, and very clean. It’s not very large (typical Japan size), but well-designed so it didn’t feel cramped. The bed was also very comfortable, and I slept well. I like the morning view especially.
I also want to give a special mention to one of the staff members — I only remember his name starting with “M” (wearing glasses)— who was exceptionally kind and helpful during our stay. He made the experience feel much more welcoming and went out of their way to assist, which I really appreciated.
Location-wise, it’s not right next to the main station, but still within walking distance to most attractions, so it was convenient enough. The area is quiet, which I appreciated.
One downside was that we, 7pax of us weren’t able to enjoy the hot pot dinner as planned. We had made a reservation, but it didn’t seem to be properly handled, and we were unfortunately turned away. It was a bit disappointing, especially since we were looking forward to that experience.
Breakfast was decent, good enough to start the day.
Overall, I think this hotel offers great value for money, especially if you want a comfortable stay with a good onsen experience without paying luxury ryokan prices. I would still consider staying here again, but would recommend double-confirming any dining reservations in advance.
GGuest UserThe location is great, right next to the station. On the day we checked in, we only waited five minutes in line at noon to eat at Ajikura Tengoku. In the afternoon, we took a taxi to Hida no Sato around 5 PM, and at 6:30 PM, we took a taxi directly to Maruaki, where we only waited about 20 minutes to get a table. It wasn't as exaggerated as some posts on Xiaohongshu (a Chinese social media platform) made it out to be.
The hotel room was a bit small, but the breakfast was decent.
Overall, there's no real need to stay a night in Takayama; you can just go straight to Hirayu.
Both Maruaki and Ajikura were delicious. I highly recommend ordering the most affordable Hida lean meat directly, skipping the set menus, and don't bother with A5. We even had Maruaki again in Nagoya, ordering 6 plates of lean meat and 3 plates of beef tongue. It was a very satisfying meal.
NNico C argIt was our first experience in an Onsen. We booked the room with the private bath. The room was very spacious, it almost felt like a tiny flat. The tatami and the decoration was tasteful. We valued the privacy of the windows that faced to some ancient pine trees so the private onsen experience was very nice. The best part was the stamps hunt because we got to know everything there is to do and see in the hotel. We stayed in the new wing. Breakfast was very good! Traditional Japanese food.
GGuest UserBefore my trip, I booked a quadruple room at the Suimeikan hotel in Gero, Japan, through Trip.com. The booking confirmation stated '2 floor mattresses,' but the pictures showed two beds. I assumed the room configuration would be two beds and two floor mattresses. However, the front desk assigned me a room with four floor mattresses. I felt this wasn't what I had booked, and after almost an hour of fruitless discussion with the front desk, they insisted this was the room type I reserved. They said if I wanted a room with two beds, it would be considered an upgrade and require an additional payment of 17,600 JPY for two nights, which I obviously couldn't accept. Ultimately, I had to call Trip.com to complain. Trip.com's communication with the hotel also led nowhere, and in the end, Trip.com covered the cost. I really have to praise Trip.com's service here; their response to my complaint was very quick, and their solution after failing to negotiate with the hotel was decisive. I'm very satisfied with that, which is why I typically book all my travel through Trip.com. While their prices might sometimes be slightly higher than other platforms, their after-sales service is absolutely reliable. When issues arise, you realize that this slight premium is definitely worth it.
AAnonymous UserThis hotel is incredibly convenient if you're traveling with kids to Shin-Hotaka or heading to the ski resort. It's super close to both the JR station and the Nohi Bus Terminal. Staying here for multiple nights was hassle-free; you can store your luggage for free, and the hotel itself is beautiful, clean, and well-maintained. The staff are all very friendly and helpful. I'd definitely recommend it to anyone who needs a place to stay. The only minor downside is that the breakfast is quite simple (a fixed set menu as pictured), and there aren't other options available if you're staying multiple nights with a group.
GGuest UserThe hotel room was spacious and clean. They offered complimentary drinks upon arrival in the afternoon, including free beer! After a relaxing hot spring bath, there were free cold drinks available. The surrounding area is lovely, and it's just a short walk to the attractions. Getting to Takayama Station was also super convenient.
EEivangThe hotel has a great ambiance, and the rooms come with private onsen, offering excellent value for money. The lady at the restaurant spoke Chinese, which made dining very enjoyable. The only downside was that the breakfast portion was a bit small, which seems to be a common issue with non-buffet hotels in Japan.
GGuest UserStayed there for two nights.
In-room onsen was good, staff at reception excellent. Food was simply terrible. Rice was cold (personally it’s simply unacceptable in any Japanese restaurant except for sushi may be?), the chef seems to enjoy making fusion dishes (and except that they were unappetising). To name but a few, we had strawberry mousse for starter, tofu (which was bitter) and pickles with miso for mains, and who’d put diced apple in an apple sorbet?? (Felt as though I was biting into ice cubes). The waitress was also extremely impatient and rushed us through our meals (we finished our dinners within 35 minutes, breakfasts 20).
I honestly cannot recommend this hotel. Sorry, but no.
GGuest UserThis hotel is absolutely perfect!!! The room is super spacious, we could open all three of our suitcases. It's only a 1-minute walk from the Nohi Bus Terminal, which is incredibly convenient! Maruaki is just a 5-minute walk away. Cross the street from the hotel and walk straight to the old town and morning market; the location is truly excellent, the kind where you don't even need navigation. The room has an induction cooktop, microwave, and various utensils, so you can cook your own meals. There's a large supermarket and McDonald's behind the hotel, but you need to take an underpass and walk for about 10 minutes. All in all, it's perfect. I'm so satisfied.
AAKLTI love this hotel!
1) The view from the hotel is so beautiful. Even inside the Onsen.
2) The customer service is very nice. A very relaxing place.
3) Breakfast is delicious and there is a very nice garden where you can take photos.
Highly recommended.
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