The quality of the hotel is very high. It's conveniently located near the train station and a 15 minute walk to the old town. The spa is really nice, clean, and spacious. The family spa is a nice touch. Rooms are very large, comfortable beds, with a tub. The only drawback is breakfast. The restaurant is too small to accommodate guests. It's odd that it's common in Japan to have large hotels, with many guests, include breakfast, and then build a tiny restaurant. Makes no sense. Options are limited and food is the same every day. I wouldn't recommend it, but there's so few options nearby or in the town in general, that you basically have to eat there. Just go before 8 AM. Otherwise, the hotel is really nice.
Before my trip, I booked a quadruple room at the Suimeikan hotel in Gero, Japan, through Trip.com. The booking confirmation stated '2 floor mattresses,' but the pictures showed two beds. I assumed the room configuration would be two beds and two floor mattresses. However, the front desk assigned me a room with four floor mattresses. I felt this wasn't what I had booked, and after almost an hour of fruitless discussion with the front desk, they insisted this was the room type I reserved. They said if I wanted a room with two beds, it would be considered an upgrade and require an additional payment of 17,600 JPY for two nights, which I obviously couldn't accept. Ultimately, I had to call Trip.com to complain. Trip.com's communication with the hotel also led nowhere, and in the end, Trip.com covered the cost. I really have to praise Trip.com's service here; their response to my complaint was very quick, and their solution after failing to negotiate with the hotel was decisive. I'm very satisfied with that, which is why I typically book all my travel through Trip.com. While their prices might sometimes be slightly higher than other platforms, their after-sales service is absolutely reliable. When issues arise, you realize that this slight premium is definitely worth it.
Awesome hotel located just 5-10mins walk behind FamilyMart ie opposite the TAKAYAMA NOHI Bus Stn & JR. The check in was easy & front desk staff was very professional ensuring the process was easy & swift! The hotel has a great & large Hot Spring and outdoor Rotenburo Onsen they’re segregated Men-Women. The onsen lobby has large lounge space to relax, free ice cream and a large full length glass window overlooking you may sit on chairs & coin operated massage chairs enjoying the beautiful town and fabulous snow capped mountains at the edge of the town in the day & sunrise!!
The morning Japanese breakfast options are plentiful, staffs are helpful and friendly too! To walk to the Old Houses District perhaps only take 15mins leisure walk but gets really quiet & dark by 6PM in March!
Every year at the end of the year, I visit Takayama, mainly to see the snow scenery in Shirakawa-go, and this hotel has pretty much become my go-to choice. What I love most is the service; the staff are all incredibly warm and attentive, making for a very comfortable stay. Plus, you can book a private onsen, which is wonderfully quiet and relaxing – a real highlight of the trip. Last year, the room I stayed in had a beautiful Japanese tatami area, which really added to the traditional Japanese ambiance. It's a shame I couldn't book that room type this time; it seems they no longer have it, which is a bit disappointing. Nevertheless, the overall experience was still excellent, and I'll likely choose to stay here again next time I'm in Takayama.
A great hotel with a great location. Located next to Family Mart and close to the centre of the historical town. The room layout and size is spacious enough.
Will definitely rebook this hotel.
A very satisfying accommodation experience. The staff are of high quality and the service is in place. Although the hotel has a certain history, it is well maintained in all aspects and the environment is clean and hygienic. The breakfast is rich in variety and delicious, and the room design is reasonable. I will recommend it to friends and stay here again next time.
The room was very comfortable. The staff were excellent, especially Mr. Wen. The hotel is right next to a famous Yakiniku restaurant. It gets really crowded, so you have to queue early to get a number, otherwise you won't get a table.
The hotel rooms are simple and comfortable! In addition to the hot spring facilities in the hotel itself, it is also connected to the isolated building to provide an additional hot spring option; there are also many activity facilities! The hotel is very close to Magome-juku and Tsumago-juku. After the tour, you can rest and soak in the hot springs in the hotel, which is very convenient! The Hida beef kaiseki cuisine is very rich and delicious! The room price includes breakfast and dinner, which is very cost-effective! The hotel service is very good, and there are English-speaking staff introducing hotel facilities and services, etc.! Kaiseki breakfast and dinner have separate rooms for dining; The restaurant staff will explain each food, and their work attitude is serious and enthusiastic. I like the little boy in the restaurant very much! I will choose to stay again in the future and recommend it to friends in Hong Kong!
This hostel is a budget-friendly option. The family room with bunk beds is great; it could probably fit six people at a push, but for a family of three, it was very spacious, and everyone got their own bed, which made for a good night's sleep. It's a bit of a walk from the train station and the city center, but Takayama isn't that big, so you can get around quickly on foot. Just be aware that dining options near the hostel are quite limited, so you'll need to plan your meals.
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DDavid BuffyMeatyAwesome hotel located just 5-10mins walk behind FamilyMart ie opposite the TAKAYAMA NOHI Bus Stn & JR. The check in was easy & front desk staff was very professional ensuring the process was easy & swift! The hotel has a great & large Hot Spring and outdoor Rotenburo Onsen they’re segregated Men-Women. The onsen lobby has large lounge space to relax, free ice cream and a large full length glass window overlooking you may sit on chairs & coin operated massage chairs enjoying the beautiful town and fabulous snow capped mountains at the edge of the town in the day & sunrise!!
The morning Japanese breakfast options are plentiful, staffs are helpful and friendly too! To walk to the Old Houses District perhaps only take 15mins leisure walk but gets really quiet & dark by 6PM in March!
AAnonymous UserThe room was very comfortable. The staff were excellent, especially Mr. Wen. The hotel is right next to a famous Yakiniku restaurant. It gets really crowded, so you have to queue early to get a number, otherwise you won't get a table.
GGuest UserBefore my trip, I booked a quadruple room at the Suimeikan hotel in Gero, Japan, through Trip.com. The booking confirmation stated '2 floor mattresses,' but the pictures showed two beds. I assumed the room configuration would be two beds and two floor mattresses. However, the front desk assigned me a room with four floor mattresses. I felt this wasn't what I had booked, and after almost an hour of fruitless discussion with the front desk, they insisted this was the room type I reserved. They said if I wanted a room with two beds, it would be considered an upgrade and require an additional payment of 17,600 JPY for two nights, which I obviously couldn't accept. Ultimately, I had to call Trip.com to complain. Trip.com's communication with the hotel also led nowhere, and in the end, Trip.com covered the cost. I really have to praise Trip.com's service here; their response to my complaint was very quick, and their solution after failing to negotiate with the hotel was decisive. I'm very satisfied with that, which is why I typically book all my travel through Trip.com. While their prices might sometimes be slightly higher than other platforms, their after-sales service is absolutely reliable. When issues arise, you realize that this slight premium is definitely worth it.
WWilliamgray81The quality of the hotel is very high. It's conveniently located near the train station and a 15 minute walk to the old town. The spa is really nice, clean, and spacious. The family spa is a nice touch. Rooms are very large, comfortable beds, with a tub. The only drawback is breakfast. The restaurant is too small to accommodate guests. It's odd that it's common in Japan to have large hotels, with many guests, include breakfast, and then build a tiny restaurant. Makes no sense. Options are limited and food is the same every day. I wouldn't recommend it, but there's so few options nearby or in the town in general, that you basically have to eat there. Just go before 8 AM. Otherwise, the hotel is really nice.
AAllblue1772This is by far the most traditional Japanese-style hotel I've ever stayed in, and it set a wonderful tone for our Nagoya trip. My parents absolutely loved it.
**Service:** Standard Japanese service – very attentive. Although English communication was a bit challenging, they diligently used translation software.
**Facilities:** Impeccable! I enjoyed my favorite onsen; the outdoor bath was truly exceptional, and the indoor one was also very spacious. The room decor was classic, just like something out of a Japanese drama, and someone even came to prepare our beds in the evening. At first, I worried it might be cold, but the electric blanket underneath was incredibly warm. So unique!
For dinner, even though the variety was limited, the chicken wings were exceptionally delicious, and the fishball hotpot was also very good. My dad even complimented the rice!
**Cleanliness:** Very good. Despite the older facilities, everything was spotless.
**Environment:** The outdoor foot onsen looked so interesting, but I didn't get to try it this time. You could easily spend half a day just exploring the hotel itself. If you're not rushed, staying two days to fully soak it all in would be wonderful.
The hotel is located at the highest point in Gero. Walking slowly downhill from there, time seemed to slow down, and everything felt peaceful and serene.
I will always remember this place. ☺️
GGuest UserThis was such a lovely place to stay.
The room was nice and spacious, allowing us to feel at home.
Not only were we taken care of by means of beautiful breakfast and dinner, but the staff were extremely helpful when we talked to them about hiking in Kamokochi.
I would highly recommend booking this place especially with a meal plan, since it was nice to have food sorted after Hiking all day.
GGuest UserGreat hospitality - Staff are friendly and helpful. Very warm experience
Onsen & room - Clean and decent with Japanese design (Apply to the one inside the room & public onsen)
Lobby - Filled with the western classic design
For sure, we will return for 3rd times visit to Sasara.
GGuest UserThis hotel is absolutely perfect!!! The room is super spacious, we could open all three of our suitcases. It's only a 1-minute walk from the Nohi Bus Terminal, which is incredibly convenient! Maruaki is just a 5-minute walk away. Cross the street from the hotel and walk straight to the old town and morning market; the location is truly excellent, the kind where you don't even need navigation. The room has an induction cooktop, microwave, and various utensils, so you can cook your own meals. There's a large supermarket and McDonald's behind the hotel, but you need to take an underpass and walk for about 10 minutes. All in all, it's perfect. I'm so satisfied.
AAKLTI love this hotel!
1) The view from the hotel is so beautiful. Even inside the Onsen.
2) The customer service is very nice. A very relaxing place.
3) Breakfast is delicious and there is a very nice garden where you can take photos.
Highly recommended.
SSuzhiなrenEvery year at the end of the year, I visit Takayama, mainly to see the snow scenery in Shirakawa-go, and this hotel has pretty much become my go-to choice. What I love most is the service; the staff are all incredibly warm and attentive, making for a very comfortable stay. Plus, you can book a private onsen, which is wonderfully quiet and relaxing – a real highlight of the trip. Last year, the room I stayed in had a beautiful Japanese tatami area, which really added to the traditional Japanese ambiance. It's a shame I couldn't book that room type this time; it seems they no longer have it, which is a bit disappointing. Nevertheless, the overall experience was still excellent, and I'll likely choose to stay here again next time I'm in Takayama.
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