Luckily, my visa hadn't expired yet. The flight wasn't crowded, and despite the heavy snow and bad weather, we arrived late at night. The lobby was incredibly warm, and since it was just before Christmas, the decorations on the first floor were beautiful. With the festive Christmas music playing, it immediately felt cozy and romantic, just like a Christmas movie.
The lobby has plenty of seating, including single armchairs, sofas for two, and larger group arrangements, perfect for relaxing or chatting.
I booked a single room; it wasn't huge but felt very cozy. The mattress was comfortable, and the breakfast was good. The service was also very attentive. As an introvert, I really appreciated the overall vibe. Plus, the light meal options at the downstairs restaurant were quite good.
We chose this hotel for its breakfast and the on-site bar-restaurant. What we got was a pretty old hotel. The bar wasn't open, and it was hard to find decent places to eat nearby. Breakfast was brought to the room, and we had to choose our meal and coffee type from a menu daily. However, they consistently forgot the coffee, so we had to remind them every day and wait 10-15 minutes after the rest of breakfast arrived. Out of 4 days, breakfast was only delivered 3 times; one day, they simply said the chef hadn't shown up. They promised a refund for one day's breakfast, but it never came. The room was very cold in December; the air conditioning was old and noisy. The shower drain was clogged, and by the second day, there was a sewage smell. On the plus side, the linens were clean, towels fresh, and slippers were provided. They offered to move us to an ”upgraded” room, which we checked out – it was indeed spacious, looked newer, and was more pleasant. However, the next morning, we were told that room wasn't available and were given a different one, which wasn't much better than our original room. Overall, everything felt disorganized and chaotic. Communication on WhatsApp was very polite, though. Getting to the city center is a long journey, and you spend a lot of time in traffic if you take a taxi. We haven't stayed at other hotels in the city, so we have nothing to compare it to. This hotel might be okay for a couple of days. All in all, not terrible, but there's definitely room for improvement.
This hotel is absolutely amazing in the local area. The food in their hotel is also very delicious. The privacy and security of the hotel are very good. The room is very clean. There is a parking space at the door. There is also a pavilion where you can enjoy dinner in the hotel or rest in the pavilion. If you pass through this city, I recommend staying here.
Room was large and had all you would want.
Took a deposit for mini bar but mini bar wasn’t actually filled, which was odd- but deposit was returned.
Great breakfast, lovely outdoor pool area and decent sized gym
Excellent hotel. Spacious rooms. Excellent service, especially reception , house keeping and restaurant/breakfast team. Very friendly and cooperative employees. Nice breakfast. Nice location.
The hotel is clean. Reception can speak English and little bit Mandarin, which is very impressive. The gym room is big and have nice swimming pool. Breakfast choice is enough with fresh fruits
The offers a wonderful stay with modern and clean rooms, excellent facilities, and a very convenient location. The staff is friendly and attentive, ensuring a comfortable experience for every guest. Highly recommended!
The reception is not helpful, aircondition is not working, we requested for fan but they do not have a fan, the room was too warm. During breakfast, as we are rushing because we have a tour to go, we were not allowed to have breakfast, none of the staff were helpful, the old lady in the kitchen was so rude, she wouldn’t let us have a small quick breakfast, even if it’s already 8 am , the start of breakfast. I will not recommend this hotel
Nice and helpful staff. Very good breakfast in a roof top restaurant - a good way to start the day.
Location is in a quiet side street; taxi drivers sometimes struggle to find the hotel. A cafe is in the opposite building for a quick coffee before you start the day.
Very Good
54 reviews
8.9/10
Price from
£58
per night
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9.3/10
Great
CClaire BoyleRoom was large and had all you would want.
Took a deposit for mini bar but mini bar wasn’t actually filled, which was odd- but deposit was returned.
Great breakfast, lovely outdoor pool area and decent sized gym
VVikki the travelerWe chose this hotel for its breakfast and the on-site bar-restaurant. What we got was a pretty old hotel. The bar wasn't open, and it was hard to find decent places to eat nearby. Breakfast was brought to the room, and we had to choose our meal and coffee type from a menu daily. However, they consistently forgot the coffee, so we had to remind them every day and wait 10-15 minutes after the rest of breakfast arrived. Out of 4 days, breakfast was only delivered 3 times; one day, they simply said the chef hadn't shown up. They promised a refund for one day's breakfast, but it never came. The room was very cold in December; the air conditioning was old and noisy. The shower drain was clogged, and by the second day, there was a sewage smell. On the plus side, the linens were clean, towels fresh, and slippers were provided. They offered to move us to an ”upgraded” room, which we checked out – it was indeed spacious, looked newer, and was more pleasant. However, the next morning, we were told that room wasn't available and were given a different one, which wasn't much better than our original room. Overall, everything felt disorganized and chaotic. Communication on WhatsApp was very polite, though. Getting to the city center is a long journey, and you spend a lot of time in traffic if you take a taxi. We haven't stayed at other hotels in the city, so we have nothing to compare it to. This hotel might be okay for a couple of days. All in all, not terrible, but there's definitely room for improvement.
GGuest UserExcellent hotel. Spacious rooms. Excellent service, especially reception , house keeping and restaurant/breakfast team. Very friendly and cooperative employees. Nice breakfast. Nice location.
GGuest UserThe breakfast was varied and well-chosen. As a traveler, I felt comfortable and safe. The reception was always staffed and friendly. It was a bit noisy in the hotel room due to outside fans, but I was able to change rooms. There's a supermarket and several cafes across the street. I'm very satisfied!
GGuest UserОтдыхаем здесь уже не первый раз, руководство отеля молодцы уровень сервиса и качество отеля повышают и делают наш отдых приятным) видно что отель не стоит на месте а развивается. Номера чистые, полотенца, халаты, тапочки все необходимое в номере есть. Термальные источники, хамам, сауна, русская парная на дровах, холодная купель и большой бассейн все необходимое для отличного отдыха присутствует. Оборудовали сил зону с баром теперь можно заказывать еду и напитки не отходя от бассейна. Вообщем есть все для комфортного отдыха.
NN LauThe offers a wonderful stay with modern and clean rooms, excellent facilities, and a very convenient location. The staff is friendly and attentive, ensuring a comfortable experience for every guest. Highly recommended!
PPolo27Extended my stay for an extra two nights and the staff has fixed the issue of the bidet not working the night before.
The hostel staff were extremely kind and helpful qnd did not hesitate to assist or advice with any questions. Thank you for the wonderful service and I truly enjoyed my stay here!
GGuest UserEverything about the hostel is solid.
If you’re starting or ending your journey in Kyrgyzstan this is a great place to meet people. If you’re starting you might even trek buddies.
AAnonymous UserThis hotel is located near the center of Biscay. It is quite convenient to travel. You need a car to travel easily. But surprisingly, there is no parking. Breakfast is okay. The room size is okay. But the room I got smelled a bit of cigarette smoke. Overall, it is good. But I think the price is high compared to what you get. So-so.
GGuest UserThe hotel is clean. Reception can speak English and little bit Mandarin, which is very impressive. The gym room is big and have nice swimming pool. Breakfast choice is enough with fresh fruits
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