Excellent value for money. I'm grateful to the hotel for being accommodating and allowing a very early check-in without any extra charges. The staff is always reachable. The location allows you to walk to the city center, and there are several public transport stops and a good grocery store near the hotel.
The room was clean and tidy, and the price was excellent. Leira and Malik, in particular, provided incredibly enthusiastic and attentive service. A very pleasant stay!
The hotel has a great location, not far from Victory Square and the Bishkek Mosque, and there are also large shopping malls and supermarkets nearby. However, for some reason, the bathroom had a persistent odor, which was unbearable unless the door was closed. The heating in the room was faulty; the air conditioner couldn't turn on the heating, so the room temperature was very low, which was quite uncomfortable given the recent cold snap in Bishkek. This hotel seems to cater to many tour groups, as there were many tour groups eating breakfast every morning during our two nights, making the food supply slow and inefficient. Overall, it was okay, but these details were not handled well.
This hostel totally recommended for you guys if you looking for a sharing room or even private room, they have good kitchen and complete for the kitchen aids, their room clean, and also their toilet even the toilet is sharing but they keep it clean 👍🏻
The worst experience ever in my life. I am willing to bear all legal responsibility for the facts I have stated.
At approximately 2:30 a.m., an unknown man entered my room without authorization. This is an extremely serious security breach. Had I been a female guest sleeping alone, or had I been asleep with valuables exposed, the consequences could have been far worse. If my belongings had been stolen while I was asleep, what protection or recourse would I have had as a Wyndham guest?
This incident occurred in the middle of the night, when guests are most vulnerable. I consider myself fortunate that nothing worse happened. However, I was unable to sleep for the remainder of the night due to fear and anxiety. Even today, I do not feel secure leaving my belongings in the room. I have had to carry my laptop, passport, and all valuables with me because I no longer trust the hotel’s security procedures.
What further disappointed me was how the situation was handled. When I rushed to the reception immediately after the incident, the only response I received was a brief verbal “sorry.” There was no explanation, no reassurance, and no immediate action taken to address my concerns. Additionally, my keycard had been revoked without notice, forcing me to return to the reception again.
As of today, no manager has reached out to me in person to provide a formal apology or explanation. The absence of proper follow-up makes the situation even more concerning. If hotel management considers this a minor mistake, that is frankly alarming. As I wasn’t able to sleep at all due to the hotel mistakes
And they reject to refund me for the first night’s accommodation fees. And until now, I don’t receive any official apologies from them.
Be careful, what happened to me might be happen to you as well.
The price is relatively high, there is a free spa, if there is an additional charge for massage, the breakfast is also rich in variety, but the taste of Central Asia is really unpalatable, and the scenery outside is quite good.
My three-night visit was absolutely delightful. The staff were exceptionally helpful and welcoming from the moment I arrived. My room was consistently clean, quiet, and very comfortable. The hotel's central location made it easy to explore the area, and returning each evening felt like coming home. It was the perfect base for my long weekend, offering both relaxation and convenience. I will definitely be returning.
This hotel is located near the center of Biscay. It is quite convenient to travel. You need a car to travel easily. But surprisingly, there is no parking. Breakfast is okay. The room size is okay. But the room I got smelled a bit of cigarette smoke. Overall, it is good. But I think the price is high compared to what you get. So-so.
Pros:
- Good location close to the city center.
- Quite modern architecture and interior.
- Not bad breakfast.
Cons:
- Our rooms were not ready when we arrived around 18:00. At our request, we received welcome drinks as compensation.
- Although we asked for two rooms on the side of the hotel opposite the road, one of our rooms still faced the road.
- Even with the windows closed, the road could be heard at night (7th floor). This worsened our sleep.
- Two types of pillows. One of the pillows was really uncomfortable.
- The air conditioners in both rooms did not work, the remote displays showed an error.
- Quite weak water pressure in the showers.
- The girl at the reception could not give us any documents when we checked out.
As a result, the hotel, in our opinion, does not correspond to the level of 5 stars. Its level is 4 stars.
I stayed at Avant Hotel for a whole week and honestly it became one of my favorite stays in Bishkek. The location is perfect, literally right in the city center and super close to everywhere, which made everything so easy during my trip. Restaurants, cafés, shopping, and attractions were all nearby.
What made this hotel really special for me was the staff. Every single person was incredibly kind, welcoming, and genuinely helpful. Since I stayed for a week, they even started recognizing me, always smiling, saying hello every time I walked in, and making me feel really comfortable and at home. Their hospitality felt very sincere and warm, not forced at all.
The service was amazing from beginning to end, and whenever I needed help, they were always ready to assist with kindness and professionalism. I would definitely stay here again and highly recommend this hotel to anyone visiting Bishkek.
Great
10 reviews
9.1/10
Price from
MXN$909
per night
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9,3/10
Great
MMuhammad Irsyad Bin ZainiMy stay at Sheraton Bishkek in the Deluxe King Room with City View was fantastic. The room was spacious, elegant, and offered a stunning panoramic view of the city, making it a delight to wake up to each morning. The king-sized bed was incredibly comfortable, and the modern amenities in the room added a luxurious touch to the experience. The hotel staff were attentive and professional, always going out of their way to ensure a pleasant stay. I also enjoyed the hotel's facilities, especially the rooftop bar and the well-equipped fitness center. The breakfast buffet was excellent, with a wide variety of high-quality dishes. Overall, it was a superb stay, and I would highly recommend Sheraton Bishkek for anyone visiting the city.
AAnonymous UserExcellent value for money. I'm grateful to the hotel for being accommodating and allowing a very early check-in without any extra charges. The staff is always reachable. The location allows you to walk to the city center, and there are several public transport stops and a good grocery store near the hotel.
GGuest UserThe worst experience ever in my life. I am willing to bear all legal responsibility for the facts I have stated.
At approximately 2:30 a.m., an unknown man entered my room without authorization. This is an extremely serious security breach. Had I been a female guest sleeping alone, or had I been asleep with valuables exposed, the consequences could have been far worse. If my belongings had been stolen while I was asleep, what protection or recourse would I have had as a Wyndham guest?
This incident occurred in the middle of the night, when guests are most vulnerable. I consider myself fortunate that nothing worse happened. However, I was unable to sleep for the remainder of the night due to fear and anxiety. Even today, I do not feel secure leaving my belongings in the room. I have had to carry my laptop, passport, and all valuables with me because I no longer trust the hotel’s security procedures.
What further disappointed me was how the situation was handled. When I rushed to the reception immediately after the incident, the only response I received was a brief verbal “sorry.” There was no explanation, no reassurance, and no immediate action taken to address my concerns. Additionally, my keycard had been revoked without notice, forcing me to return to the reception again.
As of today, no manager has reached out to me in person to provide a formal apology or explanation. The absence of proper follow-up makes the situation even more concerning. If hotel management considers this a minor mistake, that is frankly alarming. As I wasn’t able to sleep at all due to the hotel mistakes
And they reject to refund me for the first night’s accommodation fees. And until now, I don’t receive any official apologies from them.
Be careful, what happened to me might be happen to you as well.
GGuest UserThe breakfast was varied and well-chosen. As a traveler, I felt comfortable and safe. The reception was always staffed and friendly. It was a bit noisy in the hotel room due to outside fans, but I was able to change rooms. There's a supermarket and several cafes across the street. I'm very satisfied!
GGuest UserОтдыхаем здесь уже не первый раз, руководство отеля молодцы уровень сервиса и качество отеля повышают и делают наш отдых приятным) видно что отель не стоит на месте а развивается. Номера чистые, полотенца, халаты, тапочки все необходимое в номере есть. Термальные источники, хамам, сауна, русская парная на дровах, холодная купель и большой бассейн все необходимое для отличного отдыха присутствует. Оборудовали сил зону с баром теперь можно заказывать еду и напитки не отходя от бассейна. Вообщем есть все для комфортного отдыха.
GGuest UserPros:
- Good location close to the city center.
- Quite modern architecture and interior.
- Not bad breakfast.
Cons:
- Our rooms were not ready when we arrived around 18:00. At our request, we received welcome drinks as compensation.
- Although we asked for two rooms on the side of the hotel opposite the road, one of our rooms still faced the road.
- Even with the windows closed, the road could be heard at night (7th floor). This worsened our sleep.
- Two types of pillows. One of the pillows was really uncomfortable.
- The air conditioners in both rooms did not work, the remote displays showed an error.
- Quite weak water pressure in the showers.
- The girl at the reception could not give us any documents when we checked out.
As a result, the hotel, in our opinion, does not correspond to the level of 5 stars. Its level is 4 stars.
NNovindra aji syahputraI stayed at Avant Hotel for a whole week and honestly it became one of my favorite stays in Bishkek. The location is perfect, literally right in the city center and super close to everywhere, which made everything so easy during my trip. Restaurants, cafés, shopping, and attractions were all nearby.
What made this hotel really special for me was the staff. Every single person was incredibly kind, welcoming, and genuinely helpful. Since I stayed for a week, they even started recognizing me, always smiling, saying hello every time I walked in, and making me feel really comfortable and at home. Their hospitality felt very sincere and warm, not forced at all.
The service was amazing from beginning to end, and whenever I needed help, they were always ready to assist with kindness and professionalism. I would definitely stay here again and highly recommend this hotel to anyone visiting Bishkek.
PPolo27Extended my stay for an extra two nights and the staff has fixed the issue of the bidet not working the night before.
The hostel staff were extremely kind and helpful qnd did not hesitate to assist or advice with any questions. Thank you for the wonderful service and I truly enjoyed my stay here!
GGuest UserA beautiful place with exceptional view. In the houses, heat, kitchen worlds, teapot, projector.
There were pleds to sit outside on a cool evening.
The disadvantages are the kitchen very slow, one cook and one waiter, he is the manager at the respiratory , he is the hostess, everything in one face. Breakfast on the menu - the Swedish table is not in any way, cook long. We waited 50 minutes and never waited for 3 orders from 5th left as there was a long route this day.
The conclusion - to finish the staff and will be 5 stars!
GGuest UserEverything about the hostel is solid.
If you’re starting or ending your journey in Kyrgyzstan this is a great place to meet people. If you’re starting you might even trek buddies.
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