Posted on Oct 28, 2025|Business Deluxe Two Double Room with Reforma Avenue View
Guest UserThe AC didn't work properly since day 1. I reported it, service staff came to the room just lower the temperature but still was warm at night. It was uncomfortable to sleep. I reported the problem again and they came for service the AC but it didn't work to much, something was missing. It was a little better at night but still a bit warm.
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Price per night from:US$226
Posted on Nov 12, 2025
Guest User
We loved staying here although we did have a few hiccups.
We arrived before check-in but we could leave our luggage at the hotel which was a relief. Unfortunately we lost our luggage ticket while out, but the front desk employee Grecia made it seem as if it were a huge problem and that we would not be able to retrieve our luggage at all. She did not reassure us even after we expressed confusion and concern. However once we had already gotten very stressed about this, another employee simply asked for our identification and quickly resolved the problem (which was their standard protocol). The stress was avoidable.
When we arrived to the room we had to call to request robes and slippers, and there was only one water bottle even though we were two guests. In the bathroom, there is only one hook for the towels, which was inconvenient. The shower also leaked water all over the bathroom which is an architectural problem and can’t really be helped but was annoying as the bathroom floor was wet. The lighting in the room was also very dim, but that might just be a personal preference.
Multiple times when requesting towels or water from room service, we had to call several times to remind them of our needs (we even once went personally to remind them at the front desk after 3 times of calling).
On our last day we were eager to enjoy one final breakfast, which is listed as being from 6am-11am. However the food was not set up until 6:20-30, so we had to rush to eat before checking out to make it in time for our flight. Also at breakfast there is no self service tea or water station, and although the staff are attentive, it’s too much for them to be able to meet everyone’s needs at rush hour breakfast.
However despite all of this we are left with a great memory of staying here. The food at breakfast was delicious, and most of the staff were very kind despite the delays in service. The location is convenient and the room was comfortable. I do not regret staying here although for ~300 USD a night I might expect a little bit more attention to detail.
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Price per night from:US$154
Posted on Feb 19, 2026
Guest User
I really appreciated how functional the room was and how comfortable the bed was, but the absolute best part was the location. Even though it's at an intersection, there's a convenience store on every corner. The hotel staff were also super helpful in recommending delicious local restaurants; you can find all sorts of great food options around here. The staff were really welcoming and friendly too.
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Price per night from:US$99
Posted on Jan 3, 2026
Olivia Loza
Excellent location! Walking distace to main avenues and transportation points.
The staff was very friendly and helpfull at all times.
the room was spacious, with individual unit (heater/AC)
Some rooms have jacuzzi, you need to request it at moment of reserving a room.
The hotel offers buffet breackfast(for extra charge)
All and all, good value gor money
I will stay there again here when visiting CDMX again .
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Price per night from:US$59
Posted on Mar 13, 2025|Shared Female Dorm, 6 Pax, Private Bathroom
Guest UserEveryting about this hostel was amazing! They offered a free welcome drink on their beautiful roofop bar, the dormitory room was very comfy with private bathroom. We were only 3 people in a 6 bed dorm. Breakfast was great, with different options. I would definetely come back, good value for the price.
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Price per night from:US$11
Posted on Apr 26, 2026|Two Double Room
Cemaxingtianxia
Facilities: Generally speaking, it's pretty standard, similar to a 300 RMB hotel in China. But considering its airport location, it's acceptable. Special shout-out to the comfortable sofa – big plus! Hygiene: Excellent. Environment: The hotel interior is great. However, the airport exterior is under renovation, and it was a bit hard to find. Service: Excellent and very professional.
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Price per night from:US$221
Posted on Feb 10, 2026|Executive Room
Jan Alfred PreeceThis place is fantastic. The location is perfect and many attractions are walking distance. The hotel has a lovely ambience and the staff were really friendly. The room was big and comfortable. I would recommend this place. We shall be returning
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Price per night from:US$57
Posted on Aug 8, 2026
Guest UserBeautiful hotel, great location, but unfortunately, the noise makes it extremely difficult to recommend staying here.
The music from the rooftop bar starts getting louder around 6 PM and continues until approximately 2 AM, and it seems to get progressively louder throughout the night. It was genuinely impossible to relax or sleep in our room. We were even given earplugs, but they did very little to help. If you plan to be out until 2 AM every night, you may not notice it. But if you are looking for a relaxing hotel where you can come back, unwind, and get a good night’s sleep, this is honestly a terrible experience.
We also booked a Deluxe King room but were put in a Queen room for our first night. We were not able to get into the correct room category that we booked until after 5PM the following day because the Deluxe King room was ”not yet clean.” No upgrade or compensation was given for this mistake.
It’s a shame because the property is beautiful but a hotel room that you cannot reasonably sleep or relax. I would strongly recommend asking about the noise before booking.
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Price per night from:US$248
Posted on Feb 12, 2026|Standard Two Double Room
Guest UserThis is my second year in a row staying at this hotel for business trips. There are tons of restaurants nearby, and it's very close to Chinatown. The first day, the bed was a bit dirty, but after I told a staff member, they changed it for us to a clean one. The hotel is in the city center, within walking distance of many attractions like the National Palace, churches, the Palace of Fine Arts, and the Bank Museum.
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Price per night from:US$77
Posted on May 19, 2025
selch
The hotel's location is very convenient. Right in front of the hotel is a metrobus station that connects you to the city center (Reforma and Zona Rosa) and to the south. Breakfast is good, but there are several restaurants nearby for all tastes.
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Price per night from:US$82