The staff were welcoming, greeting us with refreshing drinks upon our arrival in the lobby. However, I was disappointed to find that we were assigned a room facing the kids swimming pool, lacking the promised sea view that was stated in my reservation. Apart from this, the overall stay was satisfactory.
Hotels in Sarawak100% of visitors choose this area
AAnonymous User2025.07.13
I was able to check in early, which was super convenient. The staff were friendly and helpful. The room was clean, neat, and very comfortable — really satisfied with the stay! The location was also great, easy access to food and nearby places. Overall, definitely recommended!
The service here is really good! Everyone is very friendly, and they even helped me upgrade to a bigger room — so nice of them. 😊
The hotel is currently under renovation, so things are a bit messy, and breakfast is served on the rooftop. The room itself feels a little old, but overall still comfortable.
I’m really looking forward to seeing how amazing the hotel will be once the renovation is completed!
Hotels in Sarawak100% of visitors choose this area
AAnonymous User2025.11.22
I had a truly pleasant experience staying at the Grand Margherita Hotel in Kuching. The location is excellent—right by the waterfront—making it very convenient for sightseeing, relaxing walks, and exploring nearby attractions and eateries.
The room was comfortable, clean, and well-maintained, providing a relaxing environment throughout my stay. The staff were friendly, professional, and always ready to help, which made the whole experience even better.
Breakfast had a good selection, with both local and international options, and the dining area was comfortable and spacious. Facilities like the pool and common areas were also well-kept and enjoyable.
Overall, Grand Margherita Hotel offers great comfort, good service, and an ideal location. I would definitely recommend it to anyone visiting Kuching, whether for leisure or business.
The Sheraton Kuching is perfectly situated in the heart of Kuching. Just a few steps outside, and you'll feel the city's pulse.
* Want to see the famous Sarawak River? It's just a short walk away, where you can enjoy the riverside breeze.
* Looking to explore historical traces? The Kuching Waterfront, the colonial charm of the Old Town, and fascinating museums are all within easy reach.
This isn't just a place to stay; it's your ideal base for exploring Sarawak's rich culture and natural wonders.
Hotels in Sarawak100% of visitors choose this area
JJonathan Bill Kueh2025.09.03
Use to stay at this hotel but they have renovated to include smaller room with no window. They have my detail and credit card but requesting deposit 100 for check in.
Hotels in Sarawak100% of visitors choose this area
GGuest User2025.10.28
Nothing fancy but very practical and strategically located hotel at the riverside. Good for business or couple. The room is clean, mattress is solid and the shower pressure is so far the best over my years of travelling. The rates are the better one as compared to other neighbors. The reception is also friendly. 7-11 convenient stall located opposite hotel entrance.
Hotels in Sarawak100% of visitors choose this area
LLapissss2025.10.17
The hotel is located in the town area, just walking distance to the main bazaar, waterfront, and other tourist attractions. Very convenient. The pool and cardio room is located at the other wing, there is a bridge to walk over.
Just beside the state hospital, walking distance.
Room is spacious. Not enough lighting. The aircond is noisy.
Steps in bathroom which may be dangerous to elderly.
Staffs are friendly. Convenient store on site opens from 10am-10pm.
Breakfast acceptable options. Overall value for the money.
Was a bit disapointed with the f&b staff especially the 2 staff at the kolo mee and egg station. Not friendly at all and i felt like i hv to begged them to get what i want since they showed zero interest to communicate with the guest. And what with the annoyed face!! But other than that everything else was ok.
Very Good
228 reviews
8.0/10
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WWeeThe hotel is nice and new. Room also good and spacious at this price. Comfortable stay. But during my stay, my room air-conditioning was happened in water leak. After the technician maintain, and leak again. Eventually they changed a room for me. The breakfast buffet is nice. Keep up the good job. Must stay in price competitive.
DDennis Tan SKThe service here is really good! Everyone is very friendly, and they even helped me upgrade to a bigger room — so nice of them. 😊
The hotel is currently under renovation, so things are a bit messy, and breakfast is served on the rooftop. The room itself feels a little old, but overall still comfortable.
I’m really looking forward to seeing how amazing the hotel will be once the renovation is completed!
AAnonymous UserThe staff were welcoming, greeting us with refreshing drinks upon our arrival in the lobby. However, I was disappointed to find that we were assigned a room facing the kids swimming pool, lacking the promised sea view that was stated in my reservation. Apart from this, the overall stay was satisfactory.
TTravellingmaudeCheck in was quick and smooth, and the reception staff were courteous and welcoming. The rooms are spacious and the bedding was comfortable, which made for a pleasant stay. The hotel has taken steps towards sustainability, and we appreciated the unlimited filtered water provided, which reduced the need for bottled water.
The breakfast spread was excellent with a good variety of options, and we really enjoyed that part of the stay.
A couple of points to note. The air conditioning in the room was not very strong, and we did feel a bit warm at times. The hairdryer was also on the weaker side, which made drying hair slow.
Overall, a comfortable stay with good service and a strong breakfast offering, with minor improvements that could make the experience even better.
GGuest UserWas a bit disapointed with the f&b staff especially the 2 staff at the kolo mee and egg station. Not friendly at all and i felt like i hv to begged them to get what i want since they showed zero interest to communicate with the guest. And what with the annoyed face!! But other than that everything else was ok.
LLAI CHENG ZOE CHANvery nice hotel
just the pool was under maintenance during my visit, it was a shame
breakfast selection need to be more
Overall worth the money spent as the room fits 3 of use me and my parents!
walking distance to downtown hotspot
JJohana binti JohariRoom with sea view was absolutely perfect. The panoramic ocean view from our room were breathtaking, green, fresh. The staff went above and beyond to ensure our every need was met. Very calm pool to swim. Private beach access was ideal for relaxing vacation.
LLapissssThe hotel is located in the town area, just walking distance to the main bazaar, waterfront, and other tourist attractions. Very convenient. The pool and cardio room is located at the other wing, there is a bridge to walk over.
GGuest Userit was my more than 3x stays at Meritz and it was completely incredible , not just about the connecting door to the mall , also about the safety.
im highly recommended to stay here if you’re lazy to go anywhere cause the mall just beside u 😆. not even 10 step u took from the hotel to reach the mall.And for the services , everything was good till i order for room service , i dont know why the lady that answer my phone didn’t talk in appropriate tone.i hope they fix how they should be communicate to the guest.
LLo_loThe Sheraton Kuching is perfectly situated in the heart of Kuching. Just a few steps outside, and you'll feel the city's pulse.
* Want to see the famous Sarawak River? It's just a short walk away, where you can enjoy the riverside breeze.
* Looking to explore historical traces? The Kuching Waterfront, the colonial charm of the Old Town, and fascinating museums are all within easy reach.
This isn't just a place to stay; it's your ideal base for exploring Sarawak's rich culture and natural wonders.
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