The guy at the reception was rude.
Because I'm vegan I ordered food from uber as their restaurant didn't have vegan options that I was sure about.
The guy read on the food bag I ordered and asked me why do you eat plastic charge which was mentioned apart from my main dish by the restaurant.
Dissatisfied with Ctrip and the hotel communication, the original reservation for two nights, but due to the itinerary change, I need to go to Rotterdam in advance (or the hotel booked on Ctrip, I had Ctrip's APP at that time), I arranged to refund one night at the time of check-in, The hotel agreed and arranged to refund me one night's tax and breakfast (not Ctrip's purchase), and Ctrip also promised to arrange a refund for one night; but due to Ctrip's communication delay, it was not possible to refund one night, wasting my money, time and trust in Ctrip; So it feels like there is no drama in the front and behind;
Had a wonderful stay whilst I was at the NHow Rotterdam. The hotel is located near a metro station and tram stop which will take you to Rotterdam Centraal and the main city centre.
The rooms are large, spacious and super modern!
Hotel was in a good location, right next to the metro and lots of lovely restaurants nearby. For the price, I thought the amenities in the room were lacking. No iron, some of the sachets eg. Shoe shine was torn open, a wine glass was missing, bare minimum of tea options, the bath took 40 minutes to drain, and the hot water was BURNING - burnt myself (no warning). I usually don’t complain about stays but as this a highly rated hotel and for the price I paid, I was disappointed.
I went there for Novotel, but I didn't expect it to be an INN room, and it's far from the city. There's only a gas station in the distance, and no commercial facilities.
Three people stayed in one room, one of which was a sofa bed. The quilt was hard and heavy, and it was very stuffy without turning on the air conditioner.
The highlight of the room was that there was an outdoor swimming pool outside the window, with a good view; there was a cloakroom where you could stack suitcases and sundries, which was very useful.
Convenient transportation, complete hotel facilities, nearby is a large tulip field, just in season, very beautiful! The service is also very good, but the room this time is average.
The location: superb
15 mins on foot from the Rotterdam Centraal Station / 8 mins by Tram
The metro station Eendrachtsplein is just right next to the hotel, and it’s just one stop away from the World Trade Centre.
Walkable distance to the supermarket Albert Heijn or Dirk and the famous shopping areas called Lijnbaan
🛌Room: spacious and nice sound proof, my room is located on the 10th floor, can’t hear any sounds from the street / tram
🫠However improvement is needed for the hygiene, stains are found on the couch and the tv remote control is quite dirty. Can tell either the previous hotel guests had very oily hands/ like to eat chips/ popcorns/ biscuits while using the remote. I had to use the alcohol wipe to clean it before using it🤢
🛀Bathroom: hygiene is acceptable, shower gel, conditioner, shampoo, dryers are provided but not the tooth brush / paste. I brought my own so I didn’t ask for it.
🚿Sufficient water pressure from the shower and the bathtub did help me a lot after a long day.
🥋Bath rope and slippers are provided.
There’re a mini fridge, coffee machine, and an electric water broiler. 🤢however I found there’re some sediments in the broiler so I just brought the bottle water from the supermarket instead.
🍞🥖🥐Breakfast: average to good, a wide selection of pastry, and cheese. With salmon, ham, sausages, scrambled eggs, hard/ soft boiled eggs, yogurts and some grannolas
💁🏻♀️Staff: attentive and kind
- i didn’t wait for too long for check in, waiting time was just around 5 mins, since I arrived at around 12 and I just asked whether my room was ready and the reception was kind to help me to see whether early check in was possible! Lucky me, I could get my room earlier.
- The reception also helped me to receive my delivery and stored it for me until I returned to the hotel. Thank you so much for helping me out.
🫤The day before the last day, I checked with the counter at the breakfast receptionist that she said she didn’t find my record for the breakfast on my last day (the check out day), she advised me to purchase for the extra breakfast, if I wanted. However, when I looked at my hotel booking that it’s included. so if you are also booked with the breakfast, make sure you double check with them.
The hotel was within walking distance from the Rotterdam Central station. Reception was on the 1st floor. There were friendly n helpful staff especially during check in. Choose the twin beds room as it was bigger than a double bed room. Breakfast the next morning was quite generous with good varieties of hot n cold food. The breakfast staff were very friendly n helpful too. I am an IHG member so luckily I could store my luggage with the hotel for a few hours without paying any additional storage fees.
The layout of the room, the bed and the desk are a bit strange, and the shower in the bathroom has no curtain. However, the Dutch can't play by the rules. It's on the 91011th floor of a building. The 12th floor is the front desk, which is also the reception for the spa, but some rooms are not in the elevator location of the front desk. It's a bit difficult to find it by going to the 10th floor. The building is next to the train station, which is convenient for travel. Leiden is like a fairy tale kingdom, very unique. It's worth a visit.
Very Good
47 reviews
8.7/10
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KKim Jong Donkey KongHad a wonderful stay whilst I was at the NHow Rotterdam. The hotel is located near a metro station and tram stop which will take you to Rotterdam Centraal and the main city centre.
The rooms are large, spacious and super modern!
RRaymond J GNice hotel, good location. We rented a suite for a combined business and pleasure trip. Hotel is rights above a supermarket. Be careful!! Supermarket delivery trucks keep you from sleeping at night. Also Internet connection not working. Strongly recommend to not stay here. At least not when you are expecting a good night sleep.....Only poor excuse was offered. Friendly staff, just noisy rooms. Stay away!
肥肥頭仔The location: superb
15 mins on foot from the Rotterdam Centraal Station / 8 mins by Tram
The metro station Eendrachtsplein is just right next to the hotel, and it’s just one stop away from the World Trade Centre.
Walkable distance to the supermarket Albert Heijn or Dirk and the famous shopping areas called Lijnbaan
🛌Room: spacious and nice sound proof, my room is located on the 10th floor, can’t hear any sounds from the street / tram
🫠However improvement is needed for the hygiene, stains are found on the couch and the tv remote control is quite dirty. Can tell either the previous hotel guests had very oily hands/ like to eat chips/ popcorns/ biscuits while using the remote. I had to use the alcohol wipe to clean it before using it🤢
🛀Bathroom: hygiene is acceptable, shower gel, conditioner, shampoo, dryers are provided but not the tooth brush / paste. I brought my own so I didn’t ask for it.
🚿Sufficient water pressure from the shower and the bathtub did help me a lot after a long day.
🥋Bath rope and slippers are provided.
There’re a mini fridge, coffee machine, and an electric water broiler. 🤢however I found there’re some sediments in the broiler so I just brought the bottle water from the supermarket instead.
🍞🥖🥐Breakfast: average to good, a wide selection of pastry, and cheese. With salmon, ham, sausages, scrambled eggs, hard/ soft boiled eggs, yogurts and some grannolas
💁🏻♀️Staff: attentive and kind
- i didn’t wait for too long for check in, waiting time was just around 5 mins, since I arrived at around 12 and I just asked whether my room was ready and the reception was kind to help me to see whether early check in was possible! Lucky me, I could get my room earlier.
- The reception also helped me to receive my delivery and stored it for me until I returned to the hotel. Thank you so much for helping me out.
🫤The day before the last day, I checked with the counter at the breakfast receptionist that she said she didn’t find my record for the breakfast on my last day (the check out day), she advised me to purchase for the extra breakfast, if I wanted. However, when I looked at my hotel booking that it’s included. so if you are also booked with the breakfast, make sure you double check with them.
GGuest UserBy far the best place we found during our trip in the Netherlands. The bedroom is large enough for 2 people and very comfortable, the bathrooms are clean. In a nutshell, everything is made to make you feel good (music in background, Rituals shampoo and body wash, customized light moods).
GGuest UserGreat place close to bus station but at the time I arrived many of the local food options were closed or very expensive, that’s not the venues fault lol
AAnonymous UserQuite a nice hotel that is very close to the flixbus bus stop. Water pressure and heater are great. The air condition gets quite cold but you can always ask the reception to adjust it. It's an old building so every sound made within the building is amplified. Apart from that it was a very good stay.
GGeneralChaosIbis Styles Delft is a no-nonsense basic business hotel located in the main plaza next to the railway station. It's clean and comfortable and well managed and has a funky space related reception area and lobby.
It's a little thin on extra services that you might normally find in a business hotel however.. for example cannot borrow an umbrella, have to buy one for €15. No bottled water in the room, have to drink from the toilet tap or buy water from the hotel. The lower floors (odd numbered rooms) are dark and a bit gloomy as they face into an enclosed area surrounded by the rest of the hotel, however if you're only sleeping then it's got everything you need. My room was a weird shape and not ideal for business. There was a low sofa and table not the usual desk making laptop work a bit of an effort. The room furniture wasn't very well thought through.
Location is great on the canals and just 2mins from the train station. There's a nice coffee shop on the ground floor and lots of restaurants nearby. There's a small convenience store in the station.
Expensive compared globally, but in line with other local hotels around Delft. Would recommend for business travellers in Delft.
GGuest UserSmart hotel in a good location for exploring historical Gouda. Well-equipped and comfortable room - with kettles available (although not in the room as standard). Nice high pressure shower, good aircon, nice, quiet room. I didn't eat in the restaurant but it looked really nice. There was lots of rather strange, slightly unnerving artwork of people eating cheese... The artwork looked AI generated and overall felt cheap and at odds with the rest of the hotel's design.
The hotel made a show about being eco and 'environmental', however the bathroom cups were wrapped in plastic - this is completely needless (no one ever wraps the coffee cups in plastic!).
Worryingly, on check-in the receptionist insisted that I hadn't paid in advance and made me pay on the spot. When I later checked this I found that, as I thought, I HAD indeed paid in advance. To be fair, when I showed her evidence on my phone she immediately initiated a refund, but really - how can that be allowed to happen?? Surely it should all be on the hotel's system. If I hadn't spotted the mistake I would have paid twice. Not impressed!
AAnnaHotel was in a good location, right next to the metro and lots of lovely restaurants nearby. For the price, I thought the amenities in the room were lacking. No iron, some of the sachets eg. Shoe shine was torn open, a wine glass was missing, bare minimum of tea options, the bath took 40 minutes to drain, and the hot water was BURNING - burnt myself (no warning). I usually don’t complain about stays but as this a highly rated hotel and for the price I paid, I was disappointed.
LLuoluohebaobaoThe layout of the room, the bed and the desk are a bit strange, and the shower in the bathroom has no curtain. However, the Dutch can't play by the rules. It's on the 91011th floor of a building. The 12th floor is the front desk, which is also the reception for the spa, but some rooms are not in the elevator location of the front desk. It's a bit difficult to find it by going to the 10th floor. The building is next to the train station, which is convenient for travel. Leiden is like a fairy tale kingdom, very unique. It's worth a visit.
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