We had a very great time at CityHub. It was clean and modern. Check-in and check-out are very easy. The luggage storage is intuitive. The pod is soundproof. Very recommended!
Was definitely a stay in won't forget (Unsatisfactory!).
From the moment service starting whilst checking in another guest quite innocently was returning their key card as requested by a staff member was rudely brushed off, this set the tone for the majority of the further interactions from staff.
Secondly i was having issue processing payment for a food delivery from an outside vendor and even though we kept ourselves off to the side of other guests we were met with a unwelcoming tone and unwilling to assist from reception staff despite a polite request to offer a solution.
Thirdly I paid for late checkout at the point of checking in with the reception as I was aware I would require to sleep late as my visit meant quite a late return to the room from the previous night only to be awoken at the regular checkout time by unaware sanitation crew.
My conclusion even though this is my 2nd stay with this Hotel (1st being during ongoing renovations) I shall not find myself back as this location. Very unsatisfactory service considering the cost for a 2 night stay
Excellent location in the heart of the city, set in an iconic building.
The staff are truly outstanding – friendly, helpful, and always willing to think along with you.
Renting bicycles is an absolute must and a great way to explore the area.
Breakfast is very good, and the view is simply outstanding – far beyond expectations.
Getting there was incredibly easy — it’s only about an eight-minute metro ride from Rotterdam Central, and the hotel is literally just outside the Leuvehaven metro station, which makes arrival and getting around very convenient.
The hotel itself was very clean, and the staff were consistently friendly and welcoming. We had a canal-facing room, which was beautiful, especially in the evening when the lights reflected on the water — definitely a lovely touch to the stay.
It’s also about an eight-minute walk to Beurs, so you’re well placed for shops, restaurants, and the city centre without being right in the busiest area. I’d happily recommend this hotel for both comfort and location.
Hotel near Centrum,Hague100% of visitors choose this area
LLouis Joe2025.12.08
It was a 10/10 experience from the moment I arrived.
The room had a soothing, inviting atmosphere that made it easy to settle in right away, and everything was kept spotless throughout the stay. The bed was warm and comfortable, the lighting gentle, and the entire space felt thoughtfully arranged to make resting feel natural. Every feature in the room worked perfectly, with no little issues to get in the way, which added an extra layer of ease to the stay.
The staff carried themselves with a calm professionalism, always available, always respectful, and never intrusive. They handled questions, requests, and small details with a quiet confidence that made every interaction smooth. Their consistency gave the whole stay a sense of steady reliability.
From check-in to check-out, the service flowed without any delays or confusion. Even minor needs were addressed quickly and with care, often before I had to think twice about them. The overall atmosphere of the place brought a sense of comfort that built up over time, turning the stay into something genuinely relaxing and satisfying.
In the end, it felt like the kind of place where everything simply worked the way it should, no stress, no friction, just comfort handled with intention. A stay that was not only pleasant but genuinely memorable, and one I’d easily call a perfect experience.
Room: our room was quite spacious (enough to open 2 large suitcases), appreciated shower gel, conditioner and body lotion was included in the bathroom, the shower and water temperature were nice. One point on the cleanliness: was a bit dusty underneath the bathroom faucet/towel rack floor area.
Location: relatively convenient, less than 10min walk from the central train station, still manageable for us while carrying 2 heavy large suitcases. But if we had more to bring, we might need a taxi.
Overall, we had a good stay. On arrival, we noticed one of the hotel lifts is currently undergoing renovation (as of 26th Apr), which made the waiting time longer.
And right in front of the hotel main entrance, there's also construction undergoing. Our room was assigned on the other side so we didn't hear any noise. Another side note is that the deposit is 50 euros by card payment, the indication of 100 euro on booking confirmation is applicable to cash payment.
Conveniently located just 15 minutes from both the train station and the main shopping district, this hotel offers an ideal base for exploring the area. It stands out as one of the better options in its category, offering comfort and excellent service.
The staff are a true highlight – friendly, attentive, and responsive to all enquiries. A special mention goes to Merle, who went above and beyond to assist us with travel arrangements. Her warm and professional manner made a lasting impression.
One area for improvement is the breakfast offering. Guests with dietary restrictions or those who avoid meat and eggs may find the options somewhat limited. Expanding the menu to cater to a wider range of dietary needs would enhance the overall experience.
Overall, a highly recommended stay with thoughtful service and a prime location.
Not bad, although not in the tourist area, not in the center of Rotterdam, belonging to the local area, the service is still timely. It is to get used to the lack of a kettle. This hotel is also strange. The cups and the cups for brushing teeth are disposable paper cups, which have been like this for so many years. The dining is not bad, very lively, there may not be many choices around.
Very nice hotel just near a tram and metro access have a nice view and spa and a awesome gym !!
However be careful the road is quite noisy so prefer a room with ocean view. And it was quite cold during our stay the night and there was no option to turn on the heat.
Those two points were a bit disappointing due to the price of the hotel but else it was good
All is good, the only improvement is there is no hairdryer on the bathroom, which is quite normal in a hotel industry. Perfect location near the metro station, restaurant and to central station
Very Good
60 reviews
8.9/10
Price from
£46
per night
Check Availability
See All Hotels With Bars in Zuid-Holland
Travelers Reviews of Zuid-Holland Hotels
See all
8.6/10
Very Good
GGuest UserThe check-in queue was over an hour long. The staff tried their best, but it was far too much for one person to handle.
At breakfast, there was another long queue for coffee/tea. We also had to wait for a plate and a knife. The food wasn't replenished in a timely manner either. Furthermore, there wasn't enough seating available.
The room was tidy. However, I missed the slippers (it stated during booking that they would be provided). I don't like walking barefoot on carpeted floors in a hotel.
RRay72Nice hotel, good location. We rented a suite for a combined business and pleasure trip. Hotel is rights above a supermarket. Be careful!! Supermarket delivery trucks keep you from sleeping at night. Also Internet connection not working. Strongly recommend to not stay here. At least not when you are expecting a good night sleep.....Only poor excuse was offered. Friendly staff, just noisy rooms. Stay away!
DDee SparksConveniently located just 15 minutes from both the train station and the main shopping district, this hotel offers an ideal base for exploring the area. It stands out as one of the better options in its category, offering comfort and excellent service.
The staff are a true highlight – friendly, attentive, and responsive to all enquiries. A special mention goes to Merle, who went above and beyond to assist us with travel arrangements. Her warm and professional manner made a lasting impression.
One area for improvement is the breakfast offering. Guests with dietary restrictions or those who avoid meat and eggs may find the options somewhat limited. Expanding the menu to cater to a wider range of dietary needs would enhance the overall experience.
Overall, a highly recommended stay with thoughtful service and a prime location.
GGuest UserThe amenities is perfect, but service is really bad, I can’t quite believe this is service level of 5 star hotel. Working staff directly open my door at morning- TWICE, while I’m literally sleeping… there is definitely a system that you can check whether guest checked out or not right? How can it be possible to just open the guest’s door to see if they already left or not? That’s just plain rude and kinda ruin your mood
TTravellerGoGoGoWe had a very great time at CityHub. It was clean and modern. Check-in and check-out are very easy. The luggage storage is intuitive. The pod is soundproof. Very recommended!
GGuest UserRoom (twin room) was clean, room was ready very early and we even received bananas and water for the marathon which was really nice + the bed was comfortable. Location is also good, near the central station and city centre. We sadly had a really bad sleep here because people (not sure if they were guests or staff) kept slamming doors very loudly on our floor through the night, as late as 4 pm. It kept waking us up, even while wearing earplugs. The hallway isn’t soundproof enough.
LLee CarlisleWas definitely a stay in won't forget (Unsatisfactory!).
From the moment service starting whilst checking in another guest quite innocently was returning their key card as requested by a staff member was rudely brushed off, this set the tone for the majority of the further interactions from staff.
Secondly i was having issue processing payment for a food delivery from an outside vendor and even though we kept ourselves off to the side of other guests we were met with a unwelcoming tone and unwilling to assist from reception staff despite a polite request to offer a solution.
Thirdly I paid for late checkout at the point of checking in with the reception as I was aware I would require to sleep late as my visit meant quite a late return to the room from the previous night only to be awoken at the regular checkout time by unaware sanitation crew.
My conclusion even though this is my 2nd stay with this Hotel (1st being during ongoing renovations) I shall not find myself back as this location. Very unsatisfactory service considering the cost for a 2 night stay
GGuest UserThe hotel was really clean. The photos we saw of this hotel all over the internet showed it to be close to the promenade, but unfortunately it wasn't like the photos and it was a long walk from many things.
The breakfast didn't have the variety that a five-star hotel should have, it was about the same as a four-star hotel and there was very little choice. The Netherlands is famous for its cheese, and considering it was a five-star hotel and in the Netherlands, there was very little choice of cheese at the hotel's breakfast. The hotel didn't have slippers, it's a good thing we had brought them with us. We went to five- and four-star hotels in several different countries and they all gave us a bottle of mineral water a day, but here, no, there was no water and we bought it ourselves from the market. And another thing that really bothered us was the extreme coldness of the room🥶, to the point where it was like winter (we were there on September 1st). The air conditioner in the room was always on and could not be turned off at all, and they themselves confirmed this, and unfortunately I got sick there🥺😮💨.
One of the towels and one of the pillowcases were also dirty. If they can't be washed, they should be thrown away. This brings down the quality of a five-star hotel.
The menu selection was limited, but we had a very delicious fish dinner.😋
LLouis JoeIt was a 10/10 experience from the moment I arrived.
The room had a soothing, inviting atmosphere that made it easy to settle in right away, and everything was kept spotless throughout the stay. The bed was warm and comfortable, the lighting gentle, and the entire space felt thoughtfully arranged to make resting feel natural. Every feature in the room worked perfectly, with no little issues to get in the way, which added an extra layer of ease to the stay.
The staff carried themselves with a calm professionalism, always available, always respectful, and never intrusive. They handled questions, requests, and small details with a quiet confidence that made every interaction smooth. Their consistency gave the whole stay a sense of steady reliability.
From check-in to check-out, the service flowed without any delays or confusion. Even minor needs were addressed quickly and with care, often before I had to think twice about them. The overall atmosphere of the place brought a sense of comfort that built up over time, turning the stay into something genuinely relaxing and satisfying.
In the end, it felt like the kind of place where everything simply worked the way it should, no stress, no friction, just comfort handled with intention. A stay that was not only pleasant but genuinely memorable, and one I’d easily call a perfect experience.
DDapaoThe style of the whole hotel is very like, very new, the front desk service is very good! The hotel is located between the two cities and it is a bit difficult to take a taxi.
What promotions are available for hotels with Bar in Zuid-Holland?
Trip.com provides various promotions and discounts for users all year round. You can check the promotions page to see what promotions are available on Trip.com.