The location is very convenient, right off route 1 south. We arrived very late and with the incorrect booking date. The lady at the service desk was extremely helpful and managed to rebookd a room at the spot. Thank you to trip.com.
They also allowed us to have a late check out. Again have to praise the friendliness of the service desk.
The room assigned was not set up properly so we got an upgrade.
Room is clean by there are no slippers, no shower cap, tooth brush etc. Kind of disappointed.
The hotel has been recently renovated, and the bathroom is new, but the water pressure is a bit low. The overall noise level isn't too bad. The front desk staff, a black woman, had an average service attitude. Check-in was significantly delayed because a tour group was ahead of me. The free shuttle only goes to the AirTrain station, so I had to take an Uber to the terminal because I was in a hurry.
My stay was perfect as usual, my only concern is anytime you go to the restaurant there is never staff available. They have you waiting for sometime before anyone appears.
The front desk of the hotel can help sign for express delivery, and there were no mistakes in several online purchases. In addition, when registering for the American version of IHG membership, a man on duty at the front desk assisted in making three IHG customer service calls because he needed to make up for the previous nights, which took a long time. Thank you very much!
This hotel feels a bit like an old car, but it's a decent option for a layover near Newark Airport. They offer an airport shuttle, though it doesn't run very frequently. The breakfast was particularly bad, and the plates looked like they weren't even washed properly. I even overheard a Chinese gentleman in the restaurant constantly complaining about it.
Good breakfast. Free parking on weekends until 10:30. Second stay. Spacious room. Very convenient to the mall next to the hotel. Highway 1 is at the doorstep. Convenient to everywhere. Worth recommending
The hotel environment is very good. The transportation is very convenient. The service attitude is also very good. The breakfast on the second day is very rich and tastes delicious. I am very satisfied with this store. It's super good
Stayed over to see a show. They were sold out but we got the room through trip.com. Corner room was spacious, clean and had a great shower. Bathroom hair dryer wasn't working but they left an extra one. Got in later than we wanted due to traffic, went to the show, met with friends and ate late at night. Great selection available for late nite food. Burger was excellent (I'm picky about burgers). My only complaint - I thought the venue was too cold. Love that Hard Rock offer both smoking and non smoking rooms. I hate getting a room that has been smoked in.
The hotel is large, divided into two parts, connected by a corridor. The room is also very large, there is a large conference hall, you can have a large meeting here. Surrounded by woods, there is a small lake, the environment is very good.
Very clean room and bathroom. ****** was very fun. Not too far from the boardwalk. Most definitely plan on coming back.
Good
61 reviews
7.7/10
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IDR 604,183
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6.5/10
CCRodOk so first let me just say for the price we paid on the days we went. It wasn't horrible. I would go back BUT YMMV so this was my experience.
Location was great. Right on the boardwalk and an easy walk to Hard Rock when we went to the concert.
Service was meh. The only time I had a friendly anyone in the establishment was the woman who checked us out. Everyone else that we interacted with were either disinterested or perfunctory. No help on where to find our rooms, no help on any services offered. We didn't even get the annoying (did you want to sign up for our card?) that you get in ****** hotels. I guess that was a plus.
From my understanding we were on the ”older side” of the establishment. But regardless, staying on an entire floor that says non smoking it smelled of smoke. both cigarettes and ****. I don't care if you do either but I do care to smell either in my room or right outside my door (defeats the whole purpose of non smoking). Everything is dated which is whatever. but the blinds didn't work the coffee maker wire was too short for the ”dresser” so you had to keep moving it to the nightstand to use it. The room itself was relatively clean although the back of the nightstands hadn't been touched in a long time with all that accumulation of dust. Its design is just...weird. like so much random open area. I guess you can dance there lol. The ”dresser” didn't have drawers it had...like cubby holes. We didn't use them seemed pointless. I didn't even bother with the tv it was too far away and faced away from any sitting area (again weird layout).
The ****** itself was ok. Nothing crazy although I did like that rotating bar they had. But again. EVERYWHERE just reeked of smoke. To use a comparison, at Hard Rock when you were on the ****** side sure people smoked there (i get it) but the hotel side of things smelled clean refreshing and airy.
In the end, manage expectations and you'll be fine. If you are a smoker I am sure you will be fine too. If all you plan to do is sleep there its fine (although we were on the 7th floor and could still hear the music bumping below but the music was good so w/e lol) It works, again its not horrible. Its definitely 2.5-3 star range.
Ssherj102This quick overnight trip was to celebrate the birthday of my husband. We like staying at this hotel as the amenities and the close proximity to everything on the boardwalk is exceptional. The staff was nice and our room was nice as well. We had no issues. 
MM50654****The hotel has been recently renovated, and the bathroom is new, but the water pressure is a bit low. The overall noise level isn't too bad. The front desk staff, a black woman, had an average service attitude. Check-in was significantly delayed because a tour group was ahead of me. The free shuttle only goes to the AirTrain station, so I had to take an Uber to the terminal because I was in a hurry.
EEsan&EdwardThis hotel feels a bit like an old car, but it's a decent option for a layover near Newark Airport. They offer an airport shuttle, though it doesn't run very frequently. The breakfast was particularly bad, and the plates looked like they weren't even washed properly. I even overheard a Chinese gentleman in the restaurant constantly complaining about it.
CcatsanddogsThe hotel is very close to the airport and offers a shuttle bus service. For pickups, it runs approximately every half hour, so there was a bit of a wait. For departures, it's available 24/7, every 15 minutes, dropping off at different terminals. This is very convenient for guests catching early flights or those on a layover.
GGuest UserLocation :across the street from the new jersey performing arts center.. Walking distance like 5 mins to lots of food like pizza... burger king... chicken.. African.. Starbucks.. Dunkin donuts.. Shopping rainbows.. Like 6 other clothing places.. 3 hair stores... About 3 nail waxing n lashes places.. New Jersey Museum 15 min walk... 7 eleven.. Military park 1.min walk.. Prudential center 15 min walk.. Newark Penn Station 15 min walk also Amtrak is inside there.. Great location 15 car ride to new jersey garden mall
Shuttle free:on the hour at the airport take the airtrain to P4 then go down stairs there's phones for robert treat n Tryp call and they will. Let you know when it's comin..
Rooms: the first queen room they gave me smelled like smoke I had to wait an hour for a new room...
Customer service :very helpful
Restaurant : very nice food prices reasonably good 15 for burger n fries which us normal
JJulia JohannaThe proximity to the airport is ideal. There's a large mall right next door, which is within walking distance. The front desk staff were rather unfriendly and seemed uninterested. The airport shuttle is advertised to run every 30 minutes. However, at 4:45 AM, we had to wait for over 20 minutes. After our checkout, the man at the front desk had disappeared and didn't reappear. Another woman, who was also waiting for the shuttle, ended up calling a taxi because she couldn't ask anyone at the reception when or if it would arrive. The shuttle driver was also very unfriendly and didn't help with loading our luggage. Overall, the service was far from customer-friendly. What a shame.
GGuest UserI didn’t like the room because it was a conjoining and the other guest next to mine was very loud all night. Didn’t get any sleep. And also when I opened the closet it was a roach in there I killed it.
GGuest UserThe hotel is located on the top floor of the beach, with an excellent location. Check-in is on the 11th floor and the car is parked directly on the 11th floor. It's a pity that the weather was bad and it rained heavily, so we couldn't enjoy the blue sky and white clouds and the sea.
TtinaA very new hotel in New Jersey, the front desk is on the second floor, the service is good, the facilities are complete, the breakfast is not a buffet, you have to order it, there are several sets to choose from, the taste is quite good, there is no charge for storing luggage, thumbs up.
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