What a lovely stay in Crete! This hotel is gorgeous and spotless. The Breakfast Buffet was outstanding, and every staff member I encountered during my 3-day stay was smiling and helpful. My Executive seaside room was spacious and well-furnished, and it was a perfect place to recharge on my 3-week journey. It was an easy walk from the port (I arrived with SeaJets), and the public bus to the Palace of Knossos was waiting for me right below the hotel the next day. The concierge gave great advice on places to visit, and called for the (15€!) taxi when it was time to get to the airport. Efharistó, Megaron!
Capsis Astoria is a great hotel centrally located in Heraklion. The rooms are comfortable and we liked our balcony. The rooftop pool is amazing with a full service bar and plenty of different types of seating and views of the city and sea in the distance. All the staff are friendly and helpful. The hotel is across the road from the hop on hop off bus, airport bus, museum and many restaurants and bars down the alleys.
Absolutely stunning place in a perfect location just a short stroll along the sea front to the historic old town of Chania and the Venetian Harbour. In the other direction an even shorter stroll to the harbour and Nea Chora beach - which has a ton of bars shops and restaurants. Property is directly on the seafront in a real tranquil location - with a beautiful pool and incredible sea views everywhere you stood. The staff were fantastic and even contacted me on WhatsApp prior to my stay to arrange my check in. Had my room ready early - which was fabulous. I was incredibly lucky to have a suite with a hot tub right on the sea front - beautifully decorated, fresh, clean and the views from the balcony were incredible. I believe breakfast is included for all guests, which was lovely with a wide variety of hot and cold food drinks and pastries. The only criticism is of myself that I didn’t stay longer. I would come back in a heartbeat!
We arrived 3 hours early and the hotel said the room had been arranged, so we checked in at noon👍 The room was large and the balcony was spacious. The swimming pool on the roof of the 7th floor is also very beautiful with great views. The breakfast is rich in content, and you can taste many of Crete's special snacks. Although it takes about 12-15 minutes to walk to the old town, the scenery along the way is very good and it doesn’t feel far. In short, it is highly recommended👍
The service is good. I asked if I would like to help us with our luggage or send me to the airport. A welcome drink is also provided. It does feel like a high-end hotel. In addition, they can do valet parking, just park the car next to the hotel and find their staff.
In the off-season, there are almost no shops around Sunday, but the city center can be more lively in half an hour. The air conditioning in the room is not heating, the balcony is large, and there are not many types of breakfast.
Duplex and elegant room, duplex room is beautiful and comfortable
The toilet and bath tank are separated, it is comfortable to soak up.
The balcony is facing the old street, very European style
There is a TV in the living room and bedroom, the TV has many functions, and the mobile phone can also projection.
The night shift service staff is very good, the cleaning aunt is very serious
The kitchen is a heating stove, but only a porcelain container? Stainless steel is safer and better heated
Every hotel staff was smiley, friendly and helpful. We received welcome snacks snd message in the room. The room was modern with air condition, high ceiling and nice amenities. Breakfast was buffet-style as and adequate. Location is very close to many shops and restaurants but without the noise. I enjoyed the deep tissue massage at their spa.
Enhancement areas suggested for Room 11: shower door does not close; the queen bed was two separate single beds put together instead of one mattress, and with separate bedcover sheets instead of one queen sized bedcover sheet; a kettle would have been useful.
Although I had a little difficulty finding the location, once I arrived there, I felt comfortable about everything including the nearby restaurants.
Very Good
47 reviews
8.9/10
Price from
AU$74
per night
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8.6/10
Very Good
ААнастасія ГлавацькаToday, I have landed back home after spending amazing week at this family-run hotel. I can definitely tell you that it was one of the best holidays I have ever had, filled with nice people and great Greek weather. The hotel is located very conveniently, you have a lot of shops and restaurants nearby. Lidl is just 5-7 min walk. Next to the hotel there was a great coffee shop- Move on. Next to the hotel there is a bus stop which will take you to Chania city centre for a nice promenade and a delicious dinner. Hotel itself is of an apartment style with amazing pool which was always well-maintained and clean. Every day the girls made sure that our room is clean and we have new towels, and they were making quite impressive compositions from flowers and towels😁 The manager of the hotel was extremely friendly and always dealt efficiently with any requests we had. Breakfast was delicious and overall our stay was extremely enjoyable. Definitely visit this hotel to feel the amazing Greek hospitality.
DDaria KoshkinaGood day. For the money that we paid for a hotel-hotel worthy! Good, solid repair. Everything is working. Clean toilet. There is everything you need in the kitchen. True frying pan scratched into the board. But this is also a question for tourists! Why are you spoiling hotel property !? After you still come guests !! Well, a hotel, we could already change this stuff to a new pan. Also, called the hotel, be so kind as to comply with the rules. The number of towels is not normal. Only 2 per person And the first 5 days, these were beach brown towels, then they brought white ones. Also, there is no quenched paper. The cleaning lady said that it wasn’t allowed and buy paper yourself at the hotel’s store! This also violates the norms of the hotel business! There are also no toiletries. Even elemental soap. Otherwise, everything is tolerable! Clean well, clean everywhere. The question now is different: to Trip through which we booked this hotel. In the voucher from the company indicated meals (breakfast, lunch and dinner) Upon check-in at the hotel, we were denied meals! They stated that they do not have free food. And the fact that we were deceived by the company in which we paid for the tour! As a result, no one fed us! Voucher from the company. Food trip and hotel voucher without food in my arms. I will file complaints with the relevant authorities!
GGuest UserWe booked the Hotel for 3 nights.Hotel was overbooked. In the 3 days we could not actually move into our booked room. We had to move 3 times!! Customer service is non existant and the staff does not care about the customer`s desires. Manager Yiannys refused to talk to customers and acted like a real, i mean real ***** At the end we accepted a free night in the apartment building from Anna s house in town without a pool. The pictures in the internet do not reflect the true appearence of Annas house, which was only 1 out of 4 hotels that they use. Every day people complained and were moved from hotel to hotel with golfcarts. It was impossible to miss all this happening. Never had a worse situation than this in my whole life.
GGuest UserThe staff in reception is not so friendly the food is not like a 5 star hotel the most of the menu is frozen except the grill that they cook the meat the same time. They don’t have many rackets for the ping pong only 2. The list of the free cocktails for the all inclusive program is so limited and for the classic cocktails is extra charge.The bars and the restaurants is open until 23:00 after that only ghosts is outside. The heated pool is not so hot. The jacuzzi on the spa is not working. The only good thing is the rooms is very big very clean with nice views includes a kitchen fridge A/C and spurs and spoons and they gave us and an upgrade to a loft room.
DDaniela888The place is good looking and clean but it is not functional. The light could not be on while you open the door. You cannot go outside and take the key if someone else is in the room or they lose electricity. The shower has so little pressure that you simply cannot keep the water temperature, it is always too cold or too hot. There is no insolation so you hear everything from the other rooms making it impossible to sleep. It is located in coviniently at the old town center which is good if you do not have a car. If you do have a car it is very difficult to find parking and you will face heavy traffic every day.
GGuest UserA stunning and family-friendly hotel with all you could ask for on the grounds. From a beautiful gym, swimming pools galore to an incredible water park on site for not just the little ones but the big kids too… it has it all! The food courts had so much variety too with different settings for different nights. The entertainment kicked in just as I was leaving and the bar side singing was just beautiful, a great touch to the space ito give it that adult-exclusivity feel away from the other areas of the hotel which catered for the whole family.
WWade99Elounda Alikes is on the water in the beautiful and quaint town of Elounda. The rooms are above average size with a decent balcony for 2 people. The AC was great as well as the bed. The full bar and restaurant on the property are great and available most of the day and night with friendly and helpful staff. The pool and loungers are comfortable and enjoyable. There are a few restaurants in the same street. It is a 10 minute walk to The Square for more restaurants, bars, taxi stand, boat tours and supermarkets.
GGuest UserNeeded a hotel in Ierapetra to stay at whilst I dealt with a family bereavement here, so glad I chose this one, only minutes away from town centre and bus station and metres from the promenade and the many beachfront cafes.
The staff are all very friendly and cannot do enough for you.
The hotel is spotless throughout, the rooms are large and each has its own balcony.
There is a wide selection of hot and cold breakfast items so there is something for everyone.
Would highly recommend
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