We stayed for 6 nights and the location couldn’t get any better. On the doorstep to Mandrem beach which is also a lot quieter than the other beaches. Food wasn’t great and overpriced food/beverages in general (especially alcohol). We went half board and still had to pay for soft drinks for dinner. However we spent our days on mandrem beach and we ordered from a place called mandrem beach shack which was very reasonably priced for food and cheap alcohol. I’d recommend using that restaurant for drinks and food if you don’t go half board/ full board. We found it quite unprofessional as we were shortchanged each time and they kept the extra as tip as they couldn’t give any change. Overall, great location and perfect for the beach.
We have booked the room on the top floor with the ocean view. Not the hotel of the dream, but it was clean, hot water 24 hours, no insects! By the surprise there was not a balcony in the room, but we were sure it should be in our room type, but some people use the common balcony to dry the clothes). It was super, that the beach and the cafes were very close to the hotel! Nice view also is good point of this place🫶
Начну в хорошего:
Отель расположен на первой линии, выходишь сразу на пляж.
Если взять номер с видом на море, то очень красиво
Завтраки нормальные, голодным не останешься( кофе только растворимый, если это важно кому).
Хороший бассейн.
Минусы:
Номера грязноватые и портепаны, пыль плохо протирают, кондиционер оказался очень шумным, спасали только беруши.
За 4 дня убил в туалете 4 таракана, пятый сбежал
Вокруг отеля живут бедняки( наверное они же рыбаки, которые живут по соседству)в домах из г-на и палок.
Персонал какой-то не приветственный.
В первый день бассейн был закрыт на профилактику.
The hotel is very clean, the staff are attentive and polite. The gym is very small and has few equipment. Excellent location. However, the daily rate is too high for what the hotel offers. This is probably because it is a tourist area. I asked for a room with a view of the beach and they gave me a room on the first floor where you couldn't see anything.
I will start with the best: The character is chic, starting from the entrance and everyone with whom we have had to interact, polite, smiley, sincerely set up to help and to meet all your adequate needs - it is just a gun, megarepspect. Come only for the night with the family, it was a forced stop, but to the hotel this relationship does not have, in the morning at breakfast we prepared the best for all the time omlet with milk, then we asked the cash, which was not and cocoa, the guy didn't even know what it was, guggled and we all did! The territory is beautiful, the road to the beach is pleasant, the rooms are beautiful! The sand on the beach is small, violinous like snow - just heaven!!
And the minus that require categorical attention:
1. The floor in the room was very dirty, we arrived late in the evening, laid the children, took a shower, went there on the room, and in the morning looked at their feet and chips. The wife took a napkin and spent on the floor - it would be better not to see 🤣
2. In the pool, very clean water, the pool itself with different depths, very comfortable - NO, in the children's, smaller, area of the pool simply cannot be located, very strongly pulls the urine out of the toilets, right smells exactly at the level of water and a meter above. If you sail to the opposite end, there everything is good, airs.
3. We have not faced a problem, but I think there are few lying on the pool and beach(8 pcs), perhaps beach lying more relevant for Europeans, then should be enough.
Excellent stay.....Turtle beach resort room services are very prompt,,,,,staff is very cooperative and readily helpful.... location wise property is in peaceful area of morjim.....good rooms quality....food quality is very good especially breakfast with lot many options ........worth having stay in this property........well done ..
Мы жили в отеле 13 ночей и готовы дать конкретную полную обратную связь.
+
Расположение
Чистый бассейн
Вежливый и добрый персонал
Оперативно отвечали в мессенджере отеля
-
1.
В номере нет возможности нормально сушить вещи , только в другом здание на крыше есть сушилка
2. В номере вообще нет москитных сеток, было бы неплохо сделать полог из сетки над кроватью , чтоб полностью оправдать уровень отеля 4*
3. В ванной вентилятор дребезжит очень громко
4. Наш номер 112 был прям рядом с технической зоной ресторана и постоянно был шум от вентиляции
При прочих равных, если руководство отеля все же сделает москитные сетки на окна или сделают хотя бы пологи над кроватью, то я бы вернулась в отель.
Wash clean, dust on the perimeters, tables, chairs on the balcony wipe yourself. Mattress and pillows of norms. Neighbors have not heard. Close to the beach, exit to the very centre to the rescue booth, next to 5 necks. In the village to the shops is not close, more km. Very small swimming pool, heated so that in the evening it is more hot bath than a pool. It is constantly necessary to speak your room number not only at the entrance but also at the exit! There is no black coffee, only from the ...on breakfast there are many vegetarian and vegan dishes, of meat 2 types of sausages, becon, chicken (not always).
Property is ok but need more improvement in rooms and services. Food quality could b improved
Amazing
45 reviews
9.6/10
Price from
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6.7/10
GGuest UserHello! Russian staff does not say, early settlement for extra fee is impossible. Staff slow, room fund is very old and dry. Unfortunately, the photos on the website correspond to hotel rooms. The hotel is completely vegetarian, the only thing that pleases is the closest location to the beach from all the hotels nearby. I'm not sure if I'll go to this hotel again and not advise friends any more.
MMs. TRAVELLERA jewel of its own. Close your eyes and book it, you will thank me!!!
Everything, from the building, to the rooms, to the facilities, to the employees, to the surroundings, to the gardens, to the services, to the hospitality, to the food AAAAAAAAA+++ .
A big thank you to the reception manager, to the room service manager and to each & every employee! A place to be!!
Am coming back !
GGuest UserThe hotel is in a great location. Very friendly welcome.
We were shown to our room and things explained.
The balcony was small but ample.
The room should have contained robe and slippers but these were missing, although didn't affect our stay so not a real issue.
The pool is small but was very quiet and provided a nice cool off. Towels are available at the counter.
The hotel is located directly on the beach with beech shacks and restaurants on the beach very nearby.
The hotel does not provide beach loungers BUT if you head to a beach shack and buy a drink or two, they will allow the use of a bed for free. Directly out of the hotel gate on the beach there was a lady with beds trying to charge 500 rupees for a bed for the day. This is not necessary when you can get a drink for less with a free bed. We nearly learned the hard way.
The bed was far too hard for me, resulting in reduced sleep, but some people may prefer a firmer bed. My partner slept better than me so this was a personal experience. The bedding was nice quality though.
The whole place was clean and tidy. Rooms made up every day in the afternoon so not disturbed early morning which is nice.
The rooms are not soundproof so a lot of noise can be heard from outside when people start moving around in the morning.
Staff were friendly - everyone had a smile, and nothing too much trouble.
We only experienced breakfast once, and I would say it is ok as long as you don't expect a full English fry up (which in my opinion you shouldn't as you're in India). The food was hot, tasty, and fresh. There was plenty to choose from for a breakfast selection.
If I was to fault the breakfast, to provide a suggestion, providing tea and coffee black so that customers can add their own milk would make it more accessible to all. I can't drink too much dairy so had to give this a miss.
Then the only real downside to this hotel we found is when checking out, you are made to wait until the room has been checked, in case you steal anything. I completely understand this, but this should be made clear when checking in. We had booked a taxi to arrive at check out time, which could have resulted in additional costs for waiting time. Just to be mindful if staying here and arranging onward travel. Or maybe the hotel could make this policy clearer upon checking in.
All in all a very nice stay in Candolim and this hotel was a good choice.
GGuest UserI had originally booked this place for just a few hours on my last day in goa to be closer to the airport. But good lord, i wish i had booked it earlier because it was absolutely amazing! the cottage was stunning, with easy access to the beach, and the restaurant was fantastic. My only regret is not staying for 2-3 days. The service was excellent, and the staff were incredibly helpful.
DDanielAn absolutely delightful stay. I highly recommend this place to everyone and especially those looking to relax and unwind by the beach. Not ***y places in India are like this. The facilities and staff are all top notch. Very professional and polite. They took care of all our needs without hesitation. There's a nice garden to walk at night, with direct access to beach and security guards on both exits.
The resort had very ample variety of food, with different restaurants to choose from. Though perhaps a bit overpriced compared to equally good restaurants nearby.
Overall, I wished we had stayed a little longer but already had flights booked. Definitely will come back when I'm back in Goa.
GGuest UserThe hotel itself is nice and clean, the room we had was 511 which if you want to walk to the beach going out the back way is a nice short cut, security guys are on point and really nice, only thing I would say the reception staff could do with some ramp up, what I mean by that is when we had checked in we was told that our passports will take 5 minutes to scan which to us was a bit alarming, scanning a document in today's day and age takes seconds, once that was done we was told ok you’ve checked in room 511 and that was it. So we asked the question ok it is our first time here are you able to point us in the right direction towards the room, to the response we got was 'oh you don't know where the room is' to which it replied 'happening to be our first time here no we do not know where the room is'
Just this little issue did put us off on day one but what can you do, apart from that we didnt have any other issues.
SshreyThis is a proper 5 star property.
They know how to treat their guests.
They decorated the room, and arranged a surprise, everything was special.
There was a small blunder, but they made up for it, and sorted everything out, a perfect 5 star experience.
Also the attached beach by the hotel… is a different sensory experience to wake up to.
Very polite and professional staff, and courteous service.
Well done, and thank you
VV1ndal00-K1ngWe stayed for 6 nights and the location couldn’t get any better. On the doorstep to Mandrem beach which is also a lot quieter than the other beaches. Food wasn’t great and overpriced food/beverages in general (especially alcohol). We went half board and still had to pay for soft drinks for dinner. However we spent our days on mandrem beach and we ordered from a place called mandrem beach shack which was very reasonably priced for food and cheap alcohol. I’d recommend using that restaurant for drinks and food if you don’t go half board/ full board. We found it quite unprofessional as we were shortchanged each time and they kept the extra as tip as they couldn’t give any change. Overall, great location and perfect for the beach.
GGuest UserWe had a fantastic stay at this property! The location is superb—just a minute's walk from the sea, making beach access incredibly easy. We were very impressed with the grounds; the territory is spacious and beautifully maintained, offering a peaceful retreat. Our twin cottage was perfect: clean, well-equipped, and very comfortable for two.
Having a lovely on-site cafe was a huge convenience, and stepping out brings you right onto Arambol's lively streets, full of shops and restaurants, all within easy walking distance. A small but highly appreciated perk was the two complimentary bottles of water provided daily.
The only minor inconvenience we faced was that some of our European chargers didn't fit the sockets, but the reception staff were quick to provide an adapter, sorting the issue immediately. Highly recommend for a relaxed yet convenient Goan holiday!
GGuest UserThis resort has the potential to be good as it looks well, has a decent pool area and the rooms are well proportioned. There is just something missing in the fine detail of running a resort.
Breakfast was decent but we found dinners disappointing, particularly the risotto which was delivered cold and then seemingly microwaved when we pointed this out.
We attended a Sao Joao pool celebration which was a bit disappointing, it supposedly started at 12.30 but decorations were still going up at 1pm.
Most disappointing was when we arrived very early due to a night train arriving four hours early but we’re not offered as much as a glass of water and when we asked if our bags could be stored whilst we purchased breakfast we were told no and just to eat poolside. Saying that most other staff we dealt with were friendly.
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