Overall, I had a wonderful stay at the hotel. The location was particularly convenient, and the staff were incredibly helpful. I especially want to recognize Receptionist's for her friendly and attentive service. I would definitely recommend this hotel to others.
As a suggestion for improvement, it would be beneficial if the breakfast cost could be included in the room rate. Currently, it's listed as a separate expense. This would make budgeting and overall pricing more transparent for guests.
Thank you again for a great stay!
Location right on the lively pedestrian zone at the harbor. Solid 4* hotel with outstanding service. Unfortunately, the rooftop bar is only open in the evenings.
The stay was exceptional
The hotel is clean, central to the city, and close to all tourist and service places
The rooms are clean and have a nice view
A welcome from Brother Hossam Al-Nabhani at the reception and speedy procedures
It was unfortunate we couldn’t get to check in earlier because we arrived earlier so we stayed at the lobby for 9-10 hours despite many emails sent to give them a heads up. Overall our stay was decent. Breakfast was good and service was good too.
Very good, affordable, convenient for business trips, clean and hygienic, very close to Maktoum Airport, very convenient to get there, business trips are very good, will continue to choose next time. The pool is under renovation
Amazing time spent at the Ritz. Feeling like royalty as you step in as it was previously the Sultan’s palace. After a day of adventuring you feel as you’ve entered a haven of peace. The staff was helpful, elegant, and really trying to satisfy every need. They also have one of the best Chinese gastronomic restaurants I have tasted. My favorite amenities were available as they are supplied by Diptyque. Last but not least the location takes your breath away, from the poolside and beachside.
The staffs are very helpfull. The place is very close to the airport. For the first time travellers the accomodation is very recommended especially to get more information by asking the people in the hostel. With the affordable price it is worth to choose this with no regret.
My recent stay at the Mandarin Oriental Muscat was overall enjoyable, with several notable highlights. The hotel’s location near the beachfront is fantastic, offering stunning views of Muscat and the surrounding mountains. The interiors are beautifully designed, featuring natural materials that create a luxurious and calming atmosphere.
The rooms were ultra-comfortable, with excellent beds and top-quality linens that made for a great night’s sleep. I also appreciated the thoughtful in-room amenities, including good tea, a Nespresso machine, and water in glass bottles—a healthy and eco-friendly touch.
The shower gel, shampoo, and conditioner provided were of great quality, and the dental kits were decent. However, I did notice that some toothpaste tubes weren’t fresh, as the paste had become solid and dry in a few sets. Additionally, the shaving kit was of the cheapest level, which didn’t align with the otherwise high standards of the hotel.
Breakfast was good but not quite up to the level typically expected from Mandarin Oriental. There’s definitely room for improvement here, but I believe this is something the hotel will refine over time. The staff were polite and professional, which added to the overall positive experience.
Considering the hotel is still new, I’d rate the overall experience, including the price/value ratio, as 3.5 out of 5. I’m confident that with time, the hotel will address these minor gaps and elevate the experience to match the impeccable standards the brand is known for.
This is my second visit to Muscat and I was impressed by the pool, which is over 100m long. The pool is truly gorgeous! Since August is the low season, there are not many guests at the hotel and you can swim in the pool alone, as if it were your own private pool! In fact, there are 3 pools. So you can choose the one that suits your taste. Perhaps, swimming in the Gulf of Oman did not impress me much. Let's just say that there are better seas. But, on the other hand, there is always such a small percentage of vacationers who want to swim in the sea that most people just need to go in, jump in the waves and get out. In terms of enjoying the beach, the experience here is 100% positive. The service on the beach is excellent! They constantly bring ice water with lemon and mint, offer refreshing napkins, and treat you to fruits. The hotel is designed in a traditional Arabic style and fully meets the idea of a luxurious holiday. The dark palette in the interiors emphasizes the architecture and gives a sense of sophistication. For guests who book villas, the Amouage bath line is offered. In simpler rooms - Аsqua di Parma, which is also not bad! As for the food, in my opinion, it is ordinary, without frills. I received undoubted aesthetic pleasure from staying in this beautiful place, but the hotel did not make any gastronomic impressions on me. At the same time, there are no complaints about the service. Everyone I dealt with - reception staff, beach staff, waiters are exceptionally friendly and responsive!
Very Good
77 reviews
8.4/10
Price from
DKK 1,656
per night
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9.3/10
Great
AAhmed AlshehhiThe stay was exceptional
The hotel is clean, central to the city, and close to all tourist and service places
The rooms are clean and have a nice view
A welcome from Brother Hossam Al-Nabhani at the reception and speedy procedures
GGuest UserThe hotel is 7 or 8 minutes walk from Qurum Beach, convenient to see the sea view, but there is no large business super nearby, restaurant. I am a girl, traveling alone, and the stay experience at this hotel is very poor. First of all, the taxi at the entrance of the hotel is the hotel's internal car team. The slaughter of passengers is serious and unreasonable. I took it once. The original fare of 5 rias was charged 10 rias. Finally, I took a more detour. When getting off the bus, the Arab driver shouted at me for 2 more riya, quite rude. When I left, I had to take a taxi to the airport and stopped a taxi at the door, but the uncle of the hotel taxi team called the other taxis and forced my luggage to his own trunk, not saying that they had to take the same price. I was angry, but they were unreasonable, and they argued with each other. I called the manager of the hotel, and the manager looked at it and then stood by! Secondly, during my stay, I was knocked on the door by a local drunk man in the next room. I later learned that this hotel has a bar, and the local wind is not good. I did see some local young ladies in and out of the evening dressed in cool clothes. . . The above wrote his own experience, hope to provide reference for the countrymen.
MMelisande PeytregnetAmazing time spent at the Ritz. Feeling like royalty as you step in as it was previously the Sultan’s palace. After a day of adventuring you feel as you’ve entered a haven of peace. The staff was helpful, elegant, and really trying to satisfy every need. They also have one of the best Chinese gastronomic restaurants I have tasted. My favorite amenities were available as they are supplied by Diptyque. Last but not least the location takes your breath away, from the poolside and beachside.
NNataliia P.This is my second visit to Muscat and I was impressed by the pool, which is over 100m long. The pool is truly gorgeous! Since August is the low season, there are not many guests at the hotel and you can swim in the pool alone, as if it were your own private pool! In fact, there are 3 pools. So you can choose the one that suits your taste. Perhaps, swimming in the Gulf of Oman did not impress me much. Let's just say that there are better seas. But, on the other hand, there is always such a small percentage of vacationers who want to swim in the sea that most people just need to go in, jump in the waves and get out. In terms of enjoying the beach, the experience here is 100% positive. The service on the beach is excellent! They constantly bring ice water with lemon and mint, offer refreshing napkins, and treat you to fruits. The hotel is designed in a traditional Arabic style and fully meets the idea of a luxurious holiday. The dark palette in the interiors emphasizes the architecture and gives a sense of sophistication. For guests who book villas, the Amouage bath line is offered. In simpler rooms - Аsqua di Parma, which is also not bad! As for the food, in my opinion, it is ordinary, without frills. I received undoubted aesthetic pleasure from staying in this beautiful place, but the hotel did not make any gastronomic impressions on me. At the same time, there are no complaints about the service. Everyone I dealt with - reception staff, beach staff, waiters are exceptionally friendly and responsive!
GGuest UserVery good, affordable, convenient for business trips, clean and hygienic, very close to Maktoum Airport, very convenient to get there, business trips are very good, will continue to choose next time. The pool is under renovation
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