The Location is good and we love the view, very stunning. Amenities are superb as well. However, when we arrived to our room, we saw cockroaches in the room. I am afraid of the cockroaches and it made me uncomfortable to stay in our room.
They need time check the room first before letting the guests in.
Reception staff professional polite and friendly. While waiting for my room to be ready ( I was early) a large group of locals arrived and very demanding, in particular one lady who felt she was entitled and blaming receptionist for booking hic up, nt caring others where waiting. Receptionist handled the situation extremely professionally.
Once they left she advised me that my room was ready and I thanked her and congratulating her for dealing with the situation calmly and professionally which she appreciated.
Pool is small, with no shade, only a few tables, the bar area being small. A couple of tables near by and area to eat inadequate once again lacking tables.
Breakfast was adequate yet basic.
This group, previously mentioned, just took over with no consideration for others, in recreational areas Beach was closed to stingers.
Location was good however I don't think I stay here again due to limited amenities.
The pub part of the offer was outstanding, Magners on tap, real British pub atmosphere, best calamares I had in decades. Nice seats watching out on the bay. Could not be sny better in England.
The rooms were rather soso, and I don’t mean the size or rudimentary furniture. There were small ants all over so I kept my suitcase closed. There was a loud fan in the room and a rattling a/c in the bathroom window. The shower fittings were adventurous and the water flow very low. And the rental requirements did not make me feel really welcome, read yourself to make your own opinion.
I had a quick dip in the water in the morning and left a day early.
In general, I would rather pay 10 bucks more and have a decent shower and a/c and no bugs in my room.
We had a great time looking for the elevator to go up on the rooftop once we got up there was well worth the search so much going on up there and front desk was very helpful and the room was spotless !
I have stayed previously hereon a few occasions, finding it convenient. It is in a good location close to restaurants and bars money changer.
I believe it's good value for money despite limited amenities.
Staff are friendly.
Direct access to Sparrows Cafe is good where locals & foreigners eat.
I hope our stay is ok but it's just a hassle because the other amenities listed on trip.com are not in the actual one like an electric kettle since we have an infant who cries every time we need to heat water and there is no e-kettle so we still need to go to the reception to ask for a hot water. We were charged for complementary bottled water because trip.com included it as indicated but in actuality we paid.. we told the receptionist but still he is not the owner so no choice...
This is our second time in the resort, but still a great experience. Good place to relax and bond with your family. The place is very accomodating giving freedom for guests to enjoy the place. Thank you so much to trip.com, and especially Club Morroco and their staff. We hope to see you again soon. We will definitely be back with more pax.
Very comfortable location, very private space, relatively large room, bed and sofa are very comfortable. The waiters are all very enthusiastic, and the most attentive employees are probably the two young men from the restaurant in the outer area!
There are also many shortcomings, the bathroom supplies are too old and are in a broken state; the TV is too small and the space is too different from the original room, and the waiter is difficult to find. What frightened me the most was John, the service staff at the front desk. Seeing the different attitudes towards each other and being particularly difficult with Chinese passports, this caused me to bury my head in the dark about this store!
46 reviews
7.4/10
Price from
£94
per night
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