Hotel near Cairns City Center,Cairns100% of visitors choose this area
SSuperDave372026.03.01
⭐️⭐️⭐️⭐️⭐️ 5‑Star Review: Pacific Hotel Cairns
We had an excellent stay at Pacific Hotel Cairns. Max at the front desk was outstanding—warm, attentive, and genuinely helpful from the moment we arrived. Mila was also wonderful and made us feel very welcome.
Our room was clean, spacious, and brightly lit, with a comfortable layout and a balcony that opened to lovely views. The location couldn’t be better: easy walking distance to major tour departure points, the Esplanade, and many great restaurants. The convenience of a self‑service laundry room was another big plus during our travels.
Overall, this hotel delivered comfort, convenience, and exceptional service. Highly recommended for anyone visiting Cairns.
Facilities: Well-equipped, spacious rooms.
Cleanliness: Spotless and tidy.
Environment: About a ten-minute walk to South Bank Park, overall satisfactory.
Service: Friendly staff. Overall, great value for money and convenient transportation. Recommended.
Hotel near Cairns City Center,Cairns100% of visitors choose this area
AAnonymous User2025.12.14
I really didn't expect the room to be so huge and spacious. It felt more like an apartment than a hotel, so I had to ask the front desk about many things, like getting fresh towels. However, the hotel's location is extremely convenient, especially for getting to the Great Barrier Reef ferry terminal, which is only about a 10-minute walk away.
Hotel near Brisbane Airport,Eagle Farm28.4% of visitors choose this area
GGuest User2026.01.17
A very comfortable stay with friendly and helpful staff.”Clean, well-maintained rooms and a pleasant atmosphere throughout the hotel.”
Great location and excellent service — we would happily stay again.”
Everything was well organised and made our stay enjoyable.
I would highly recommend recommend this hotel.
Shout out to the restaurant staff. They made our stay even more memorable considering my situation at the time . Thank you
Very nice room with good layout and spacious enough. Near pool and restaurant, I'm glad it was a quiet Monday night and not a weekend otherwise noise could have been an issue. Good service and tasty food. The place had a nice atmosphere, great to meet friends or family and enjoy the ambience.
What can I say, this place is quiet clean and seems to be newly built or not that old. We got the studio with a kitchen and that worked really well for us with cooking breakfast. Quick and easy check in and check out. We would stay here again if we came through again.
Hotel near Brisbane CBD,Brisbane71.6% of visitors choose this area
NNussa2025.11.17
We stayed here for 3 nights. The room was ok but during our stay, no one came and clean up and we asked to change the towels only and the housekeeper seemed like she wasn't happy. When we checked in, the staff at the reception didn't give us any information on when to check out or information about the hostel because my application showed that I could check out until 5 pm, luckily I was asking. We don't ask for any special treatment but just the basic thing that we should've known. We've stayed at YHA Sydney Harbour and the staff were friendlier. Not that bad but not that good though.
Great hotel near the beach in Mackay. Comfortable stay with a great breakfast, a little far from Mackay city if you don't have your own transport, but the views are beautiful.
Very Good
88 reviews
8.3/10
Price from
BRL 552
per night
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9.0/10
Great
GGuest UserGreat location for the gabba and the small kitchen area with fridge was a bonus. It is advertised as with a swimming pool but it is no more than a jacuzzi with only 6 sun loungers, a really small space.
The room wasn’t as clean as u would have expected , floors were dirty on both tiles and carpet and the shelves were very dusty
AAnonymous UserThis is a hotel that up to standard - it may not be the best in the world but I believe it is one of the best in Cairns.
The location is a bit far - it take a good 15 mins walk to likely everywhere in Cairns city center. However it is one of the newest hotel in the town and could give you a good and fair service. The buildings in the hote and the pool is beautiful. When you walk around the town you will find all big brands hotel in the world but they all looks like historical buildings.
SSunsanrenMy personal experience staying here was great.
Pros:
1. The corner floor-to-ceiling windows offered fantastic views and natural light.
2. The hotel's Wi-Fi was fast and had excellent coverage.
3. The buffet breakfast offered a good variety and quality, even having xiao long bao (soup dumplings).
4. Although the room was small, it was well-designed, and all essential functions were met.
5. The bathroom also had great natural light, along with a full frosted floor-to-ceiling glass panel. If you're visiting in the summer, you could easily hand wash your delicates and hang them in the bathroom, using the sliding door to help air dry them. They'd be dry in half a day.
Cons:
1. Trip.com indicated that there was Chinese service available, but I specifically confirmed with the front desk, and the hotel does not offer it.
2. The bedside table in this room type was quite small, making space a bit tight for personal items (as shown in P5).
3. This room type didn't come with a proper chair and desk (but this wasn't a big issue for me).
4. The hotel is located on a small peninsula, so you have to walk a little extra each time you go out.
GGuest UserThe reception lady was very unfriendly. She did not explain to me how I could be able to get hot water as no kettle was not provided. They should give guidance to let me figure out what to do with this as it should be available. The hotel should make this little improvement so that customers can enjoy more without much uncertainty!
TTaishanshendiaoxialvHotel location: Super convenient, right outside is George Square and Queen Street. You can even see the clock tower of the square from your room. Truly irreplaceable.
Hardware facilities: The space isn't huge, but the facilities are quite complete. Although it's an old hotel, the cleanliness is still good.
Service: We stayed for 2 nights and noticed there was only one bottle of milk. We told the staff, and they immediately brought a whole pack, which was great.
However, the bathroom fan was broken. We called maintenance, and they came to look at it but couldn't fix it on the spot, saying they'd come back the next afternoon. But when we returned to our room late the next evening, it still wasn't fixed, and we weren't informed why. This needs improvement.
GGuest UserVery comfortable night sleep, room was clean staff were helpful.
Please note the lift is currently under construction so you may need to use the stairs, the stairs are not suitable for children as they have horizontal rails with large gaps. The restraunts buffet looked like it had a decent selection but we did not have it as it was $16each our two and three year olds.
GGuest UserActually Myself and my colleague booked two family cabins for three nights. That is for work and we were the only guests. As per advertised on trip.com we paid for including buffet breakfast. Following day morning when we went for the restaurant we were told they have not been provided our names and we need to pay for breakfast.. So I had to bring my booking print out and show the restaurant staff breakfast was included. Even though they let us eat there they were not convinced and were suspicious I guess.
So that day my colleague went to see the manager of the accommodation and he said to me she was not convinced about breakfast was included. My colleague said it was very unpleasant and embarrassing. She told him I need to come down too. But later when I went to see her she said everything is sorted out and problem was they didn't know anything about Trip.com and trip.com send the booking through ******* and wrongly mentioned each of our booking included three adults and the extra payment is for additional adults as they understood. So the third day morning we didn't have issue at the breakfast as our names passed on. But unfortunately last day morning restaurant staff asked us to pay for breakfast because our name was not on the list. Luckily the chef remembered us and he was very politely let us eat. Even though we paid for breakfast we were at mercy of good people. Whole experience was very inconvenient and embarrassing. I think main bungle was done by Trip.com. But management did not bother to completely sort it out.
This was my first time with Trip.com and Aaok Moondarra Accommodation Village. My colleague said he did not have issues previously with Trip.com but all those occasions were without breakfast. Other than that accommodation was really good. It had got good Wi-Fi, YouTube and Netflix.
My advise is if you book through Trip.com for an accommodation with breakfast make sure with the accommodation that it has been correctly passed on to them.
GGuest UserThe concierge was extremely poor, drove in with my 7 seaters rented car, and staff simply ignored my existence - didn't even bother to come out to greet us nor offer any help with the luggage, even after telling him that I'll need help - zero awareness and zero service. The luggage trolley is simply an ornament. Excuse me, it's Marriott! Never in my life have i had to experience such an unwelcoming experience.
However, the receptionist (wearing spec) was the only person who gave my family a warm welcome, likewise the staff at the buffet. 👍
GGuest UserDay dream island is an excellent place for holiday. Manuel was excellent in front of the desk quickly called us after the room is ready. Also on the day manager was great and he gave us great sea view room. Immaculate room with great views. Also we went to infinity restaurant for the dinner and Martina who served us was exceptional. She recommended great cuisine which was authentic. Great place and great service.
GGuest User1. **Prime Location:** Just a 3-minute walk to the beach, with the G:link light rail station right at the doorstep. It's a 5-minute stroll to Cavill Avenue, a bustling pedestrian street packed with restaurants, bars, and convenience stores. A taxi to the airport takes about 25 minutes.
2. **Amenities & Experience:** Modern rooms, many with private balconies (sea or city views available). Features include an outdoor pool, spa, sauna, and gym. Dining options include Fables restaurant and Tales bar. Free and stable WiFi is provided. The downsides are that some facilities feel a bit dated, and street-facing/lower-floor rooms can experience noise from nearby bars on weekends. Parking is paid and limited.
3. **Service:** 24-hour front desk with multilingual staff who can assist with booking theme park tickets and excursions. Luggage storage is seamless. A credit card deposit is required at check-in.
4. **Ideal For:** Couples, families, and budget-conscious business travelers. During peak season, it's recommended to book an inner, higher-floor room in advance.
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