Booking online with Trip was simple. The Dorsett have clean rooms and staff are lovely, plus it's attached to the Gold Coast ******. I was pleasantly surprised that the hotel is equipped for people with disabilities or use a wheelchair. This includes self opening and closing doors, shower and toilet set up with aids that can be pulled out to accommodate needs and there are wheelchair touch buttons for opening the door.
I showered before going out and it flooded the bathroom, luckily there were 2 infloor drains. Within 2 mins or asking for maintenance they had a lovely young man up to fix it, then another minute later housekeeping arrived with fresh towels. The maintenance man also gave me a good rundown and recommendations on the restaurant's at the ******.
2 negatives -
1st, it is hard to work out where to park as you use the ****** parking, the carpark directs you where to go but there is no clear signage on where the hotel lifts are. I only knew this from a past visit over 2yrs ago. This is something that needs sorting out.
2nd, the entrance address for the hotel foyer is actually on the ****** entry side, so you drive around looking for it. I now know that instead of turning off onto The Darling Ave, as gps instructed, you take the slip road before The Darling Ave exit. This takes you past the residential tower and to the front of the hotel
Hotel near Cairns City Center,Cairns North100% of visitors choose this area
SSarah Foo X.M.2025.07.15
Lovely hotel located at the other end of the Esplanade. The broad walk at the back of the hotel was nice to stroll along and an easy way to get to the city center. Kudos to the reception staff, Riccardo for leaving a really good first impression when I first arrived. He was so clear in explaining everything I needed to know before I checked in, and subsequent days when I saw him he was also really helpful with whatever requests I had. The room was big and spacious, very comfy beds!! The housekeeping staff were also friendly whenever I saw them as I head out for the day. Food from the room service was tasty. However, the breakfast buffet options were almost the same everyday though, wish there could have been more variety. But overall, I still had a rather pleasant stay here(:
Very nice room with good layout and spacious enough. Near pool and restaurant, I'm glad it was a quiet Monday night and not a weekend otherwise noise could have been an issue. Good service and tasty food. The place had a nice atmosphere, great to meet friends or family and enjoy the ambience.
It is the best hotel in Airlie Beach. The scenery is unbeatable, the facilities are good, the hotel story and the founder's development vision and the final implementation effect are all great!
The room is very clean, and the kitchenette has a microwave, which is very convenient. The only thing I can't accept is that the owner is Italian đ The quilt is a sheet sandwich towel blanket with a few small bumps, but it's still good overall
Hotel near Cairns City Center,Manunda100% of visitors choose this area
GGuest User2025.09.06
The location was close to airport and Cairns cbd.
Room was clean and bed and sheets were clean.
We got Garden view which was on second floor. It was quiet and if you are travelling with big suitcases consider being on first or second floor.
Staff were freindly.
Pools were clean and great for a family with young kids. Having cafe and playground next to the pool was perfect.
Defenitly will consider this place for next trips to Cairns.
Great location and secure no need at ease breakfast is yum coffee is hot can sit back and relax and enjoy the weekend and they have it covered the rest of your stay .
Thanks guys 10/10
Best part I loved was the balcony room 1502 pretty sure because this is right in the 0ath of fresh air .
And room service quick and affordable.
The comfortable room and satisfactory service, coupled with the fact that I extended my stay three times for a total of seven days, truly speaks volumes. The hotel offers a swimming pool, restaurant, gym, self-service laundry room, and a self-service microwave. Plus, complimentary fresh linens, coffee, drinks, and milk are readily available. It's truly the only resort-style hotel I've ever stayed at that I genuinely didn't want to leave.
I had a really nice and relaxing stay here. The staff were friendly and the place was clean. I especially appreciated the free shuttle busâit made getting around so much easier! The kitchen and laundry were useful, and the atmosphere was chill with other travelers. Breakfast service also awesome!! Iâd love to come back someday!
Itâs nice and quiet, and pretty comfy, but thereâs still a bunch of hair on the floor, and it doesnât look super clean. The staff seemed a bit confused with the info, but itâs all good. Just donât expect five-star service, thatâs all.
It was great stay. Clean room, quiet, peaceful ambiance plus the beach itself. Professional staff. In short we love it â¤ď¸
Very Good
85 reviews
8.5/10
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8.6/10
Very Good
GGuest UserVery convenient location for the hospital & tourist attractions in the city. Great value& breakfast was lovely. Only thing I could fault was parking is off the premises across the busy road.
CChih minWe stayed in the hotel for three daysďź7/7-7/10ďź. On the first day, no one came to clean the room. We thought we needed to notify the service counter to arrange cleaning. On the second day, we used the âcleaning notificationâ button on the phone in the morning, but no one came to clean the next day. On the third day, we reported it to the service counter in the morning, and they said they would arrange for a cleaning staff. As a result, when we returned to the room on the third night, we found that it was still not cleaned (this was the first time we were deceived). So we called the service counter again, hoping that at least they could change the bath towels for us to use. The service counter staff replied that they would ask someone to bring us clean bath towels, but they did not keep their promise in the end. We were deceived again.
GGuest UserOnly lost one point from me, because of the WiFi signal but I can live without I'm just glad I don't have the kids with me. Personally apart from that my stay was flawless. It has the perfect, location, service, security, cleanliness, not overly priced and I've also saved a lot of cigarettes (because I'm too lazy to walk outside to have one). Then there's the bed!! Wow the bed is lovely, on arrival I had things to do but I laid down for a âlittle bitâ and I woke up at midnight đŹđŽđ
I will definitely be returning in the future. .
GGuest UserExcellent location. Room was spacious. A pillow case had mildew stains on. Iâm not sure how a tall person would be able to shower in the bathtub.đ¤. I guess food warming would have been provided for if we contacted room service.
All in all we loved it. The buffet breakfast was great and the staff there also.
Thank you Mercure on George!
AAnonymous UserI was mostly happy with the resort. There were some things missing like more food options (only two restaurants) and small luxuries like a sauna for example. Itâs also hard to rate the staff as you had some incredibly helpful staff and then some real depressing ones that were just rude. The only other thing that was a bit of a shock was that the beaches were just full of dead coral and no sand. I hadnât been to one of the islands in the Whitsundays so I was surprised to see that. The photos of the resort did not show this so it would have been nice to know so it didnât lead to disappointment. Some positives though is that the resort was beautifully designed and they offered a lot of free water activities like kayaking for example. The buffet breakfast was also really nice.
GGuest UserThe hotel is pretty mediocre; both the cleanliness and facilities are quite old and worn. The location is good, but be aware that you have to pay a separate 200 AUD deposit, which is credit card only â no cash accepted. What's more, they take an excessively long time to process the refund after you check out. We stayed on August 8th and 9th, and it's already the 15th, but we still haven't received our deposit refund! This is absolutely unacceptable and incredibly frustrating. Why do they charge such a substantial deposit and then take so long to return it?
FFoLdia RamanCertainly! Here's a feedback review for your stay at Hotel X Brisbane Fortitude Valley, Vignette Collection:
âI recently had the pleasure of staying at Hotel X Brisbane Fortitude Valley, Vignette Collection, and I must say it was an outstanding experience. Every aspect of my stay was truly exceptional.
Service:
The service provided by the hotel staff was impeccable. From the moment I arrived, I was greeted with warmth and professionalism. The staff went above and beyond to ensure that my needs were met, and they were always ready to assist with any inquiries or requests. Their dedication to making my stay comfortable and enjoyable was evident, and I truly appreciated their hospitality. I would rate the service a solid 5/5 for excellence.
Facilities:
The hotel's facilities were top-notch. The cleanliness and maintenance of the property were impeccable, creating a welcoming and comfortable environment. The room was spacious, well-appointed, and spotlessly clean, providing a relaxing haven after a day of exploring the city. The amenities available, from the fitness center to the pool area, were fantastic, and I took full advantage of them during my stay. It's evident that the hotel takes great pride in maintaining its facilities at a high standard. Another 5/5 for excellence here.
Overall, my experience at Hotel X Brisbane Fortitude Valley, Vignette Collection, was nothing short of exceptional. The combination of excellent service, pristine facilities, and delightful dining made my stay truly memorable. I would highly recommend this hotel to anyone visiting Brisbane, and I look forward to returning in the future.â
I hope this review captures your positive experience at the hotel!
PPrasadThis hotel is spectacular!!! Not enough words can express how beautiful it is. Every staff member made you individually feel welcomed and genuinely looked after. Each person always had a smile and genuinely wanted to help. For example Gina and Alex in the breakfast restaurant Critique were extremely helpful and at your service. Rahul at reception was helpful and explained all the hotel facilities. The maintenance manager was extremely polite, friendly and helpful. The lagoon area made you feel as if you were in Bali, Phuket etc. To say it is spectacular is an understatement. For my entire stay, each staff member made my birthday extremely special, memorable and second to none ever experienced before. Thank you all the staff at JW.
WWillI recently stayed at Hides Hotel during a trip to Cairns and was pleasantly surprised by the value and charm this heritage-style hotel offers.
The location is absolutely unbeatableâright in the heart of the city and within walking distance of the Esplanade, night markets, Reef Fleet Terminal, and plenty of restaurants and cafes. Whether youâre heading out for a reef tour or just exploring the local area, Hides is a super convenient base.
The room was basic but clean and comfortable. It had everything I needed, including air-conditioning (a must in Cairns!), a small fridge, and free Wi-Fi. The building itself has an old-school character thatâs a bit different from your typical chain hotels, which I actually really likedâit feels like youâre staying somewhere with history.
Staff were friendly and helpful throughout my stay, happy to give recommendations and assist with bookings. Thereâs also a lovely wide veranda on the upper level, which is a great spot to relax in the evening and take in the atmosphere of the city.
Only downside was that the hotel is a bit dated in places, and depending on the room youâre in, you might hear a bit of street noiseâbut thatâs to be expected in a central location like this.
Overall, Hides Hotel is a great choice for budget-conscious travelers who want clean, central, no-fuss accommodation with character. Iâd definitely consider staying again.
GGuest UserThe location is excellent, right downstairs from the night market. The port and city center are both conveniently located.
The harbor view was decent, though from Building A, it was slightly obstructed by another building. From the 7th floor, the public pool obscured much of the view. Reviews suggest higher floors offer much better scenery.
The city-facing view wasn't anything special.
The room was very new but had a distinct smell. I'd recommend opening the window to air it out overnight.
The front desk staff, especially one young man, was very enthusiastic and helpful.
The room fan can be set to 'low' for less noise.
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