The stay was generally pleasant, and I appreciated that they located us on a high floor. The service desk staff were kind and helpful. However, I was disappointed that they don’t accept any cash. I usually pay cash for food and parking, but I was forced to use my card and ended up paying extra card surcharges.
Hotel near Cairns City Center,Cairns North100% of visitors choose this area
TTashTash2025.08.21
Perfect place for a family stay!
Complete with washing machine and tumble dryer. Products are also provided.
Restaurants literally downstairs, walking distance to the scenic railway, cairns central shopping centre, the esplanade etc.
we liked our stay so much we wanted to stay longer but unfortunately it was fully booked.
We left there and went to stay on reef encounter live aboard. Which you board from literally outside.
Keys were easy to drop off and pick up too!
Would definitely recommend staying here
Very nice room with good layout and spacious enough. Near pool and restaurant, I'm glad it was a quiet Monday night and not a weekend otherwise noise could have been an issue. Good service and tasty food. The place had a nice atmosphere, great to meet friends or family and enjoy the ambience.
Very close to the main street, just a few minutes walk, very convenient. There is a waiter who speaks some Chinese, very nice! The sea view is not wide enough, the facilities are relatively old, the food is not delicious, maybe it's because of different tastes. The bed smelled at night, fortunately we only booked one night and went to another hotel the next day.
Hotel near Cairns City Center,Manunda100% of visitors choose this area
GGuest User2026.01.12
Had a wonderfull stay at the colonial club, a bit far from Cairns city center. Like an hour walk or a few minutes by Uber.
During my time mostly families. Didn’t meet other solo travelers.
But in general a really good stay, friendly staff, clean and very good value for price.
Would visit here again.
Great location and secure no need at ease breakfast is yum coffee is hot can sit back and relax and enjoy the weekend and they have it covered the rest of your stay .
Thanks guys 10/10
Best part I loved was the balcony room 1502 pretty sure because this is right in the 0ath of fresh air .
And room service quick and affordable.
The rooms are fantastic, giving off a real resort vibe with a huge central swimming pool, complete with a diving area – absolutely perfect for families with kids. There's a Coles supermarket just a 250-meter stroll away, which stays open late, so you can easily grab all your groceries and essentials. Getting to Port of Airlie is a bit of a journey, but thankfully there's a direct shuttle bus right outside the entrance that gets you there in about 17 minutes. The only minor letdown was the air conditioning; even set to 18°C, it didn't feel particularly cold. However, visiting in early September, it was still quite bearable.
I had a really nice and relaxing stay here. The staff were friendly and the place was clean. I especially appreciated the free shuttle bus—it made getting around so much easier! The kitchen and laundry were useful, and the atmosphere was chill with other travelers. Breakfast service also awesome!! I’d love to come back someday!
It’s nice and quiet, and pretty comfy, but there’s still a bunch of hair on the floor, and it doesn’t look super clean. The staff seemed a bit confused with the info, but it’s all good. Just don’t expect five-star service, that’s all.
It was great stay. Clean room, quiet, peaceful ambiance plus the beach itself. Professional staff. In short we love it ❤️
Very Good
85 reviews
8.5/10
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8.7/10
Very Good
GGuest UserGreat location for the gabba and the small kitchen area with fridge was a bonus. It is advertised as with a swimming pool but it is no more than a jacuzzi with only 6 sun loungers, a really small space.
The room wasn’t as clean as u would have expected , floors were dirty on both tiles and carpet and the shelves were very dusty
GGuest UserThe stay was generally pleasant, and I appreciated that they located us on a high floor. The service desk staff were kind and helpful. However, I was disappointed that they don’t accept any cash. I usually pay cash for food and parking, but I was forced to use my card and ended up paying extra card surcharges.
GGuest UserOnly lost one point from me, because of the WiFi signal but I can live without I'm just glad I don't have the kids with me. Personally apart from that my stay was flawless. It has the perfect, location, service, security, cleanliness, not overly priced and I've also saved a lot of cigarettes (because I'm too lazy to walk outside to have one). Then there's the bed!! Wow the bed is lovely, on arrival I had things to do but I laid down for a ”little bit” and I woke up at midnight 😬😮😁
I will definitely be returning in the future. .
TTaishanshendiaoxialvHotel location: Super convenient, right outside is George Square and Queen Street. You can even see the clock tower of the square from your room. Truly irreplaceable.
Hardware facilities: The space isn't huge, but the facilities are quite complete. Although it's an old hotel, the cleanliness is still good.
Service: We stayed for 2 nights and noticed there was only one bottle of milk. We told the staff, and they immediately brought a whole pack, which was great.
However, the bathroom fan was broken. We called maintenance, and they came to look at it but couldn't fix it on the spot, saying they'd come back the next afternoon. But when we returned to our room late the next evening, it still wasn't fixed, and we weren't informed why. This needs improvement.
NNickVery comfortable night sleep, room was clean staff were helpful.
Please note the lift is currently under construction so you may need to use the stairs, the stairs are not suitable for children as they have horizontal rails with large gaps. The restraunts buffet looked like it had a decent selection but we did not have it as it was $16each our two and three year olds.
AAnonymous UserFirst and foremost, the hotel's location is absolutely fantastic. It's incredibly convenient for transportation and very close to the city center and major attractions, making getting around a breeze. Whether you're traveling for business or leisure, this hotel is an excellent choice.
The hotel's overall environment is clean and tidy, and the lobby is spacious and bright. The front desk staff are warm, professional, and courteous; they proactively greet guests every time, making you feel right at home. Check-in and check-out were also incredibly efficient, with virtually no waiting time, making the entire process very smooth.
The room layout is well-designed, offering ample space and excellent natural light. The bedding was soft and comfortable, ensuring a good night's sleep. The bathroom was clean and well-maintained, fully equipped, and the toiletries were of good quality. What pleasantly surprised me most was the excellent soundproofing in the room – I couldn't hear any noise from the hallway or neighboring rooms, allowing for a truly peaceful rest.
The hotel breakfast offered a rich variety of options, including both Chinese and Western dishes. The ingredients were fresh and delicious, catering to all tastes. The servers were also very attentive, proactively asking if guests needed assistance, which left a very positive impression.
I also had the chance to experience the hotel's gym and swimming pool this time. Both were well-equipped and well-maintained, with a very clean and relaxing environment. The overall atmosphere of the hotel is comfortable and quiet, perfect for unwinding and rejuvenating.
In summary, this is a high-quality hotel with excellent service, complete facilities, and a beautiful environment. I highly recommend it for both business trips and family vacations. Next time I visit this city, I will definitely choose to stay here again!
AAnonymous UserI was mostly happy with the resort. There were some things missing like more food options (only two restaurants) and small luxuries like a sauna for example. It’s also hard to rate the staff as you had some incredibly helpful staff and then some real depressing ones that were just rude. The only other thing that was a bit of a shock was that the beaches were just full of dead coral and no sand. I hadn’t been to one of the islands in the Whitsundays so I was surprised to see that. The photos of the resort did not show this so it would have been nice to know so it didn’t lead to disappointment. Some positives though is that the resort was beautifully designed and they offered a lot of free water activities like kayaking for example. The buffet breakfast was also really nice.
FFrancine Dela CruzHi there the room I was expecting brand new lights the lights are old frequency the lights needs to be upgraded this 2026 to 6 G solar dics lights of Shri Yantra of infinite towers Amen ********************
RRay_ToowoombaVery close to the Fortitue valley bar area.
Pool is small on the roof top so it’s not heated.
Generally quite good.
Not exactly located at the central CBD.
GGreeny12I think this is one of the best Marriot hotels I stayed. It has a beautiful lagoon and facilities and services are good. Two tram stops away from surfers paradise. View is from the room is also nice.
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