Very nice location - it is easy to reach the sights of Mainz and also to have a stroll along the river. During my stay there was some construction, that was not very pleasant. Also, make sure you are staying in the main building, or you will have to walk a long way with luggage... and help was not offered, although I had 2 suitcases. European hotel rooms tend to be small and drab - that was the case here too.
An undisputed five-star hotel. If you want to stay at a higher class hotel than the Dorint Hotel, this is the place to go.
There is a 996 race car at the reception, and you can enjoy a racing simulator and a bar.
A smoking lounge is available, and it is nice that you can smoke while sitting in a chair in a spacious space.
The *** attached to the hotel is mechanical, and first-time visitors can register as a member at the reception desk and enter. It is quite easy for beginners to get into, but it is still a little disappointing compared to the type with a dealer.
The view from the balcony is inferior to Dorint. If you try to see the GP course, you can't see it because the stands block your view, so if you want to see the cars, Dorint is better.
The hotel was overall very good and without any challenges. But staff always friendly and helpful. Unfortunately, organisational and quantitatively not satisfied. The combination of cash and reception is innovative, but if this double area is occupied with only one person and in all cases waiting times are not negligible, there is a significant need for improvement. Breakfast with massive waiting cords, I have never experienced. That means the breakfast area is underdimensioned. The staff who are friendly and helpful despite overload is a light view of these organizational and constructive deficiencies.
The hotel arrived late at night, just opposite the airport, and the check-in in the middle of the night was electronically unregistered. Reservation number is required, but Trip.com does not provide it. I called the front desk of the hotel and made a good check-in in the background. The English language is not good. The toilet leaked and noisy all night.
Parking is a big trouble, going to the parking garage, walking for a few minutes, the service attitude is not good, open an invoice and crooked, in the center of the city, it is not good to drive in, the room facilities are very good
Hotel location is excellent, just a short walk from train station (slightly downhill) and close to old city center / touristy areas and farmers market on Saturday. Rooms are basic but very clean. Air conditioner is great, especially during the hot summers. Towels slightly old, but very clean - everything is changed daily. Bathroom again is basic, amenities are only body shampoo / shower gell - so if you need additional items (eg cotton buds, shower cap, etc.) then bring your own. Breakfast selection is not bad. Hotel design is modern / compact. Closets are open, which is great - gives the room more space and less likely to leave anything behind in the hotel. Beds are flexible: two wins which can be passed apart or together, as needed. Pillows, sheets and blankets are very comfortable. Service is good - the front desk person was new, but the manager was on hand immediately to resolve any issues. There is parking behind the hotel - but not many spaces, so you will need to be early to get a space, or lucky. Highly recommend this budget hotel - especially if you are traveling by train.
It was dark because it arrived late, and as you can see, it was a little difficult to find the entrance because it was blocked by iron whether it was under construction in front of it.
The room was ok, but the bathroom was too old.
It’s too hard to find hotel, maybe we arrived at there too late- it was not only so dark and but also construction.
The room is not bad but the bathroom is too old to use.
130 reviews
7.4/10
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JJoanna AssadHotel location is excellent, just a short walk from train station (slightly downhill) and close to old city center / touristy areas and farmers market on Saturday. Rooms are basic but very clean. Air conditioner is great, especially during the hot summers. Towels slightly old, but very clean - everything is changed daily. Bathroom again is basic, amenities are only body shampoo / shower gell - so if you need additional items (eg cotton buds, shower cap, etc.) then bring your own. Breakfast selection is not bad. Hotel design is modern / compact. Closets are open, which is great - gives the room more space and less likely to leave anything behind in the hotel. Beds are flexible: two wins which can be passed apart or together, as needed. Pillows, sheets and blankets are very comfortable. Service is good - the front desk person was new, but the manager was on hand immediately to resolve any issues. There is parking behind the hotel - but not many spaces, so you will need to be early to get a space, or lucky. Highly recommend this budget hotel - especially if you are traveling by train.
GGuest UserI booked a single room and was very happy to have a double room with a modern bathroom and fridge.
A late check-in (via the box + pin) worked great.
AAntonTop hotel, I was previously at the Hilton for twice the price. The Intercity can easily keep up.
The room is small but adequate for one person and the breakfast leaves nothing to be desired.
The bar in the lobby is a great place to chat. Great team, will be back
IiPhaiThis hotel is located just in front of the train station which is so convenient, also mean the main bus stop is here. It's quite well decorated. Despite its old built, it's well organized inside. Unfortunately I got the room on the backside but still got the top floor, so won't complain. They have AC and heater(separately). Just only one hair in found in the bathroom is the diasadvantage. Oh well, the blanket seems to be smaller than a queen bed. Maybe because I book just for one, anyway I hope to get a big one. A women at the reception I met was nice, friendly. Overall, I kinda like it here. Well, haven't tried thier breakfast so, can't say. I will be back here if I visit Mainz for some business reasons.
GGuest UserThe service is excellent because the owners are highly devoted to carry out the best service possible. This is best illustrated by the breakfast. Guest are able to request specific kinds of breakfast in advance beside the regular german styled breakfast. The rooms are very clean and well maintained. The location is excellent for visitors to the University besides being close to the train station. The hotel is located in a quite housing area. Thus, not many facilities are close-by but in turn the sleep in the night is rather smooth and undisturbed. I will certainly stay again in this hotel when I am traveling this parts of Germany,
GGuest UserService was absolutely first class from email contact before arrival, help with a luggage issue upon arrival , checking out, and everything in between. All staff were really lovely and helpful and always smiling!
Food was perfect and the restaurant staff were really engaged with us, recommending items from the menu and perfect wine to accompany the food. Prices were very reasonable too.
This was my second trip to the Mercure in Koblenz and I will definitely be back. Even as a lone female traveller, I felt very comfortable which is a huge benefit to enable enjoyment of the whole trip.
MARVELLOUS, thank you
GGuest UserThe location behind the main station, but without direct access, requires 30 minutes walk to both the station and the city centre. The rooms are rather small, but convenient and functional. The staff was great, friendly and very helpful. The hotel is very good for a short stay and the parking was free.
GGuest UserThe hotel is a little bit creepy. They have an underground floor but the elevator button at the underground floor didn't work at all. I waited for ten minutes like an *****. Breakfast was decent though. The Viet food around the corner was great
GGuest UserThe hotel is beautifully decorated and has a sense of history. The room is very beautiful. The welcome wine sherry is delicious. The free drinks in the refrigerator cabinet are rich. The restaurant breakfast is very good. Lunch and dinner are also recommended to try in the restaurant. The dishes are very good. I ate the local snail with dry white, delicious! The hotel has its own garden and can take some sunset photos. The location is on the mountain. If you need to take a taxi or drive by luggage, it is a bit far to take the winding mountain drive. Backpackers can take the small road and climb the mountain for about 15 minutes. Although it is hard, it is still worth living.
GGuest UserIt is the first time i book a boutique hotel in Germany and I had a long drive from Dusseldorf that day. When I arrived, Henny guided me very well on where to offload my luggage, where to park and where to have dinner later. Superb and patient guidance. The room was clean and sets a good environment for rejuvenation. Later also, met Mr and Mrs Horbach who booked the mine tours for me. Truly grateful for the good room, goid breakfast and restful time. Thank you
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