The hotel is very new with a modern decor. The soundproofing is excellent, and even the drawers, wardrobe doors, and shower door have soft-close mechanisms, making them very quiet. The public bath is a moderate size and has all the necessary facilities. The cleaning staff are diligent, so everything is quite clean. The hotel is located right above Kumamoto Station, making it incredibly convenient for taking the JR. Right outside the hotel are the A and B line tram stops, providing direct access to major tourist attractions and shopping streets. Additionally, floors 1 to 7 of the same building house a large shopping mall, including a Can Do 100-yen store, which is fantastic for inexpensive household goods and simple kitchenware. There's also a Big Camera in the mall. However, it's worth noting that most department stores close at 8 PM, with only some restaurants on the 6th and 7th floors open until 10 PM.
Omg, to cansel another hotel and change booking to this was my best decision!
A had awesome view! I really enjoyed it during the late evening, check the photo.
Breakfast was so good, I never leave dinning area hungry. Lovely! In case the space is full, you can take it to your room. With that view, I wasn't against 😉
Other things like in every other Toyoko inn.
This hotel is really nice and conveniently located right on top of Sakura Machi mall, so there are plenty of food options and shops for shopping.
Right across the street is a pedestrian street, which is great for walking around. It’s not too crowded, so the atmosphere is quite relaxed.
There’s also a major bus stop right downstairs, which makes it super convenient—especially if you don’t have a car. If you’re traveling between cities, this is likely a main stop you’ll pass through.
For those who drive, you can find parking nearby. The hotel may offer parking discounts at certain locations, but I’m not entirely sure which ones.
The hotel itself is beautiful, modern, and smells really nice—feels new and well-maintained. Amenities are quite complete as well.
The bed and pillows were just okay, slightly leaning towards the uncomfortable side. However, the bathroom is excellent, with a separate standing shower and a small bathtub. The room I got was also quite cute, with a small sofa area, which was a nice touch.
The hotel is right next to the station. It is very convenient to take the Shinkansen or change to the ordinary line. Not only can breakfast be provided, but also free curry dinner is provided. It is very user-friendly. The room is bigger than other similar restaurants. The sanitation and service are good. It should be noted that the hotel can check in at 4 pm, and if you arrive early, you can store your luggage and wait or go out. You must arrive at the point to check in.
JAL's service really deserves a thumbs up; many Chinese service industries could learn from them. My earring fell into the sink, and I'd pretty much given up hope. But the lady at the front desk and a gentleman went to great lengths to help me find it. I'm so grateful!
Excellent stay at one station! First time and with it's perfect location it makes travelling around so convenient. Beside it it's Kumamoto Station and there is AMU Shopping mall just beside it. If you rented a car during your stay in Kumamoto, you may just park at the multi story carpark behind the hotel for just 1000 yen for 24hrs with multiple entries but you would have to head to hotel reception to get the coupon for it. Definitely a recommended stay in Kumamoto
Great location. The hotel is right in the middle of major area. The hotel pays part of the parking fee at nearby lot. Many famous restaurants close to the hotel. The common area setup real nice. Free soft-drink, coffee, coco. The water pressure in the shower is great.
Quite close to the airport
But it is recommended to drive to
Very suitable for travelers arriving on the first night
Food nearby is within walking distance
But behind is the etiquette club
There are taboos that need attention
Good location near shopping street. Had a bad experience in that our key card didn't work 3x and 3x we had to go up to the lobby again with our bags which was a major inconvenience. No upgrade whatsoever, staff just kept apologizing.
We booked the twin room, it’s spacious. Location is great, very near the shopping street. They provided more amenities such as body lotion etc on the front desk when check in, nice gesture. Breakfast is ok, japanese food, the coffee is good
Amazing
458 reviews
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JJiangchuanmaijiuPros: Great location, super close to Sakuramachi bus terminal, making transfers really convenient. The front desk staff were also excellent. When I asked about sending my luggage to my next hotel, they took my next hotel reservation, handled everything themselves – contacting the next hotel and even filling out the shipping form for me.
Cons: The facilities are quite old. The water boiler is just a small stainless steel cup that you heat up – it's tiny and seems unsafe, I can't understand why they haven't upgraded it. Breakfast was also mediocre; all the fruit was canned.
เเปรี้ยวไปเรื่อยIt was actually pretty good, not as bad as some of the Google Maps reviews suggest! Our triple room was huge; we could easily open three suitcases and still had a sofa area to relax. The room was clean, even the AC vents in the bathroom were dust-free. All the toiletries were provided. They have a karaoke room, a common lounge for reading, a gym, a ping-pong table, a walking track, and massage chairs. After dinner, I even went to burn off some calories by playing ping-pong. There's an onsen with a public bath and six private onsen rooms, all free and available all night without booking! The front desk staff were polite and friendly, and they communicated well in English. Even though there were three tour buses full of Thai and Korean tourists, it wasn't chaotic at all. For dinner, the all-you-can-eat crab wasn't huge, but it certainly wasn't tiny and meatless. And there was a wide selection of free alcoholic drinks, so it's probably a drinker's paradise!
GGuest UserPros:
1. Great location! It's a convenient 5-10 minute walk from Kumamoto Bus Terminal (easily accessible by bus from Fukuoka Airport), right in the commercial district. No worries about coming back late after shopping.
2. The hotel is very new and spotlessly clean. There wasn't a single dirty spot or any unpleasant odors. The hygiene was exceptional.
3. On the first floor, there's a self-service station for amenities and maps. On the middle floors, you'll find pajamas and a microwave.
4. The staff were fantastic! One gentleman spoke Chinese and proactively offered help in Chinese, and all the other staff members were incredibly nice.
Cons:
1. This is truly hard to explain, but I didn't sleep a wink for both nights of my stay. The hotel allows windows to be opened, so the temperature was good, but it got stuffy and hot in the middle of the night. The duvet was incredibly non-breathable, feeling like it was made of a poor quality material. My arms even broke out in a rash, possibly an allergic reaction. The pillow was also uncomfortable.
2. The room type I was given overlooked a construction site, and it was incredibly noisy.
Overall, it was a very strange stay. The hotel is new, and the staff are great, yet I somehow couldn't sleep for two nights. I'm still feeling groggy and can't pinpoint why it didn't work for me. However, I still highly recommend the hotel.
GGuest UserGood location near shopping street. Had a bad experience in that our key card didn't work 3x and 3x we had to go up to the lobby again with our bags which was a major inconvenience. No upgrade whatsoever, staff just kept apologizing.
梨梨子子The food was fantastic and delicious, and there were so many hot spring options to choose from, with beautiful scenery too. I really loved the cloaks provided; they not only kept me warm but also looked elegant when worn.
AAnonymous UserExcellent stay at one station! First time and with it's perfect location it makes travelling around so convenient. Beside it it's Kumamoto Station and there is AMU Shopping mall just beside it. If you rented a car during your stay in Kumamoto, you may just park at the multi story carpark behind the hotel for just 1000 yen for 24hrs with multiple entries but you would have to head to hotel reception to get the coupon for it. Definitely a recommended stay in Kumamoto
AAryaStarkfromWinterfellThe hotel is very new with a modern decor. The soundproofing is excellent, and even the drawers, wardrobe doors, and shower door have soft-close mechanisms, making them very quiet. The public bath is a moderate size and has all the necessary facilities. The cleaning staff are diligent, so everything is quite clean. The hotel is located right above Kumamoto Station, making it incredibly convenient for taking the JR. Right outside the hotel are the A and B line tram stops, providing direct access to major tourist attractions and shopping streets. Additionally, floors 1 to 7 of the same building house a large shopping mall, including a Can Do 100-yen store, which is fantastic for inexpensive household goods and simple kitchenware. There's also a Big Camera in the mall. However, it's worth noting that most department stores close at 8 PM, with only some restaurants on the 6th and 7th floors open until 10 PM.
CCarltonBooked this hotel last minute and it was surprisingly cheap, definitely worth the price. The only downside is there's no parking. I wasn't feeling well that day and just parked across the street, which ended up costing me 1300 JPY for 12 hours. Turns out, if I had looked around a bit more, there were plenty of spots nearby for 500-600 JPY for the same duration.
LLei,taoOverall, a fantastic stay! I really appreciated the complimentary drinks and the spacious bathtub in the room. The service was excellent, and I'll definitely be returning for another visit. My only minor critique is that the location isn't the most convenient, but despite that, I found the overall experience to be very satisfactory.
FFlightSeekerBeautiful hotel with Mountain Views. The hotel looks spectacular and is very clean. The room is very spacious. Location is perfect as it shares the same building as the mall. You can use the lift which brings you directly to the mall. The mall has shops like Uniqlo, ABC Mart and many more, including a food court with various food options. There are 3 washing machines in both the male & female public onsen area, however it is pretty difficult to get a chance to wash your clothes. The hotel seems like a popular wedding venue, however it does not disrupt the stay as the guests do not seem to linger in the lobby at all. There’s a Nescafé coffee machine which you can help yourself to outside the public onsen, along with Kumamoto’s fresh spring water tap for drinking. For parking, please avoid the carpark infront of the mall as it is expensive. If you’re facing the mall, the hotel’s carpark is at the left side basement of the mall. The hotel provides a discounted price at off-peak periods. It’s best to leave your hotel before 12 noon. It is paid parking and there’s a ticket machine at the basement entrance of the hotel. The hotel location is perfect as it is also very close to a station.
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