A very nice stay in the city of Kumamon! Staffs are friendly, the room is big, amenities are well prepared. Had a three-night stay in the same hotel and enjoyed the convenience of it as it’s right next to the JR Kumamoto station with bus stops nearby and connected to the AMU plaza.
The hotel's location is excellent, right at the end of the shopping street! The service was fantastic, and communication was smooth, thanks to their translation device. I will definitely stay here again on my next visit to Kumamoto. Also, the hotel breakfast was very generous and tasty.
Anyone familiar with Japanese hotels knows they're typically quite compact. This one, however, was surprisingly good! Besides a double bed, it even had a sofa where our child could sleep. The location is fantastic, right next to Kumamoto Station, making day trips to Fukuoka and Aso incredibly convenient. With a tram stop right outside, exploring Kumamoto city was a breeze. Every evening, we loved heading to the food market inside Kumamoto Station for dinner; it was a lot of fun with the little one!
Location was great, right next to shinshigai street, there was a public spa and sauna complimentary for guests to use. The pyjamas top was also quite comfortable to wear. Disposable toiletries available for pickup at the recep area, this includes tea. However, no coffee was available which was kinda shocking to me as this was a first I encountered in all the hotels I have stayed at. The air con or ventilation vent also requires deep deep cleaning, I had the sniffles after staying there and the air conditioning seems warm even after adjusting it to the lowest. I realised why after seeing the vent. The room feels slightly smaller than other similar sizes room that I have booked during my travels in Kyushu region.
Vessel is a budget type accommodation... You get just enough of what you need and if you want anything more or anything specific, you help yourself to their amenities on the 2nd floor reception. Location wise was perfect for us and the rooms are all insulated so you don't really hear the noise outside. They don't provide carpark but have a tie up where you pay a fixed rate to a very close by carpark operator (about 250m away only). We were 4 persons (2 adults and 2 teenagers) and even though the room came with two beds each sized between a single bed and a queen sized bed and a third roll out mattress, you still need to pay more for the bed linen, comforter and a pillow.
Our last stop on the Kyushu trip was Kumamoto. Since we had to rush to Fukuoka Airport on the last day, we chose Koko, which is conveniently located right next to the Sakuramachi bus terminal. It offers great value for money! The hotel is situated above the Sakuramachi bus terminal, so you don't have to worry about bad weather, and transportation is super convenient, as are dining options. The front desk is on the sky lobby level, and from the 14th-floor restaurant, you can even see Kumamoto Castle. Major attractions like Kumamoto Castle, Sakuranobaba Johsaien, and the Kumamon Square are all within walking distance.
The staff is friendly and provide good service.
The bath house is normal, but can tell its age.
I feel the room is very dusty, it’s making my hand itchy and nose sneezy all the time. The bathroom is also old with water marks and mould.
I am a fan of Dormy Inn and have stayed in Dormy Inn branches at Aomori, Hachinohe, Tokyo, and Osaka before, but this Kumamoto branch has the most room for improvement.
The hotel is in walkable distance to the castle, so it is great.
A great value stay! The staff were friendly and helpful. The washing machine facilities were easy to use and managed to find an available machine most times. We stayed for 3 nights and each day bins were emptied and fresh towels given. The extra space under the bed for suitcases is a great touch and overall the room design in excellent. There were several tour groups staying during the 3 days which made it a little too busy, especially during breakfast as these guests all went at the same time. Not a great experience for more independent travelers like us, but the staff tried very hard. Overall one of the better stays we had during our Kyushu trip.
This hotel is situated on a spacious property, secluded from the town center and shops. While it features public baths and an on-site restaurant, The dinner and breakfast offered a delightful blend of Western and Japanese dishes, typical of most Japanese hotels. Our twin room, though a bit compact, provided a comfortable overnight stay. All amenities provided were satisfactory for a one-night stay, leaving no room for complaints. As most establishments in the vicinity close after 5 PM (except for convenience stores), there isn't much to do at the hotel besides enjoying the onsen. Therefore, be prepared for an early night in.
Good if you like old school charm hotel, room and service. Castle view room was a disappointment - have to stand at the side of the window to actually see the castle :(
Location was great and parking was onsite. There’s a driveway at the front of the hotel and from there, the staff guided us to their onsite parking. It’s as advertised JPY1000 per day but on day of checkout, parking is until 11.30am. After that, cheaper to park elsewhere (JPY100 for 15mins vs JPY200 for 2hrs at Kumamoto Castle).
Great
276 reviews
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GGuest UserLocated near Karashimacho tram station if you came from JR Kumamoto station. Many combini and supermarket in the area. Walking distance to Kumamoto castle, Kumamoto inari shrine, and Kumamoto square. Hotel staffs were really nice. The room and corridor functioned well but some refurbishment would be appreciated by many guests I think.
GGuest UserIt was comfortable! ❢
The greetings were pleasant, the room was spacious and clean, and the location was great.
The changing room in the large bath was clean, the air conditioning worked well, and it was very comfortable.
The welcome sweets and drinks were also a nice touch. They maintained a reasonable distance, making it a truly relaxing and relaxing inn. 💖
GGuest UserThe hotel's location is excellent, right at the end of the shopping street! The service was fantastic, and communication was smooth, thanks to their translation device. I will definitely stay here again on my next visit to Kumamoto. Also, the hotel breakfast was very generous and tasty.
AAnonymous UserLocation was great, right next to shinshigai street, there was a public spa and sauna complimentary for guests to use. The pyjamas top was also quite comfortable to wear. Disposable toiletries available for pickup at the recep area, this includes tea. However, no coffee was available which was kinda shocking to me as this was a first I encountered in all the hotels I have stayed at. The air con or ventilation vent also requires deep deep cleaning, I had the sniffles after staying there and the air conditioning seems warm even after adjusting it to the lowest. I realised why after seeing the vent. The room feels slightly smaller than other similar sizes room that I have booked during my travels in Kyushu region.
MMoguAnyone familiar with Japanese hotels knows they're typically quite compact. This one, however, was surprisingly good! Besides a double bed, it even had a sofa where our child could sleep. The location is fantastic, right next to Kumamoto Station, making day trips to Fukuoka and Aso incredibly convenient. With a tram stop right outside, exploring Kumamoto city was a breeze. Every evening, we loved heading to the food market inside Kumamoto Station for dinner; it was a lot of fun with the little one!
LLau LilA very nice stay in the city of Kumamon! Staffs are friendly, the room is big, amenities are well prepared. Had a three-night stay in the same hotel and enjoyed the convenience of it as it’s right next to the JR Kumamoto station with bus stops nearby and connected to the AMU plaza.
JJames in ShanghaiA great value stay! The staff were friendly and helpful. The washing machine facilities were easy to use and managed to find an available machine most times. We stayed for 3 nights and each day bins were emptied and fresh towels given. The extra space under the bed for suitcases is a great touch and overall the room design in excellent. There were several tour groups staying during the 3 days which made it a little too busy, especially during breakfast as these guests all went at the same time. Not a great experience for more independent travelers like us, but the staff tried very hard. Overall one of the better stays we had during our Kyushu trip.
PPupuhewanwanThe hot spring bath isn't large, but it wasn't crowded, making the overall experience very comfortable. The restaurant on the first floor takes last orders at 11 PM, and the food was delicious and reasonably priced.
TTraveller CI stayed at this hotel twice. The second time (this booking) we had a room on the older (?) wing and it was almost twice the size of the first one. So for this review I will only share feedback on this “older” room.
This room was big and thus good for us as we had 2 large luggage and more space in the room allowed us to open and pack our luggages with ease.
The bathroom was large with the large traditional bathtub. Toilet had bidet and etc but lacked heating which made it very cold in the winter. Basin tap was still the old turn types which was not eco friendly as it’s more difficult to shut it off.
Location was just opposite the train station which was excellent. But the nearest convenience store is also only at the train station which is about a 5-7mins walk away.
Breakfast was curated to suit the Japanese palette more and ends at 9a.m which is really way too early!!
We left something behind in the hotel but they managed to send the item back to us at our new hotel (still in Japan) which was highly appreciated.
Despite a few minor shortcomings listed above, the pros still outweigh the cons and I’ll definitely be happy to stay here again.
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