Travelers Reviews of Niigata Prefecture Hotels

Naeba Prince Hotel
4.2/5317 Reviews
Our trip to Naeba was seamless. We booked our shinkansen ticket online, so we know what time we need to be at Tokyo Station. Prior to our trip, I've booked online via the hotel website their free shuttle. As I know that we would arrive at Echigo-Yuzawa slightly before 1pm and would not make it for the 1pm shuttle, I booked 1 hour later. No worries about spending time at the station, as they are stalls and shop to look around. At 2 p.m., the shuttle bus was there, and they took our names and helped with our luggage. Although it was early in the winter season, there were quite a few number of visitors on the same bus. The bus ride is about 40 minutes. Once at the hotel, we checked in and got our keys for our room in Building 2. As the ski lift closes at 5pm, we did not plan to ski until the next day. TIPS: This would be the best time to book 1 Day Ski passes online in advance (can not same day) as you save 1,000 yen per ticket. QR Code is available on the pamphlet given by reception or at the ticket collect machine area at Buiding 3. We booked a room for 4 people, 2 on bed and 2 on the sofa bed. The space was sufficient for us, albeit have to take turns to open luggage. Resort guest also are given 1 locker per room to store your ski gears. So it was easy for us to come in the morning to retrieve our gear and head out to the snow. As this is an old resort, do not expect modern furnishing, but it has what a hotel should have and we'll maintain in terms of cleanliness. It was still early in the season (we stayed 17-20 Dec), so restaurant selection is quite limited as most are only opening after 20th Dec. On the first day, one will need to spend some time at the ski rental store as everyone queue for their gear.
Ryugon
4.5/541 Reviews
In general I like this hot spring hotel which was built on the venue containing 16 houses dated back to the 17th century. The hotel itself, its garden and room all look not bad. However the AC at the boutique shop was broken yesterday and it was super hot to shop there. Not sure if it’s repaired today. An opened brush bag without toothpaste was kept in the bathroom- they expected me to use or what? The service and food can both be better - but do not take it wrong - they are already good - it’s just I have a very high standard in particular when we talk about foods. I like the two free liquor - one sale the other plum wine- provided every evening 17:00-19:30 though. :) The Hotel can organise many experiencing and traveling activities and you need to book online ahead. Free shuttle service between the hotel and ECHIGO YUZAWA STATION is provided and you also need to book in advance - very generous gesture.
Hotel Okura Niigata
4.4/577 Reviews
We recently stayed at Hotel Okura in Niigata and had a wonderful experience. The hotel is beautifully situated overlooking the Shinano River, providing stunning views, especially during sunset. The location is very convenient, with easy access to the JR Niigata Train Station and Niigata Airport, making it a great base for exploring the area. The rooms were clean, spacious, and well-equipped with all the necessary amenities. We particularly enjoyed the variety of dining options available at the hotel, including a French restaurant and a Japanese restaurant. The staff were friendly and helpful, ensuring that our stay was comfortable and enjoyable. We appreciated their attentiveness and willingness to assist with any requests we had. Overall, Hotel Okura Niigata offers a perfect blend of comfort, convenience, and excellent service. We highly recommend it to anyone visiting Niigata.
Shosenkaku Kagetsu
4.8/583 Reviews
Really loved everything about this hotel, facility & service was all amazing!~~
Echigo No Oyado Inamoto
4.7/540 Reviews
Good location, near Echigo Yuzawa station. No hotel shuttle bus to the ski resort (GALA), which is a little bit disappointing, as we tried another hotel that offers a free pick-up/drop-off service. Food was normal, it didn't really suit my taste preferences though. I enjoyed that pork miso soup the most. The women's outdoor onsen was meh; it wasn't even warm and had dirt in it. Everyone there, including me, only spent a minute and came back lol Indoor one was fine. There was only one intern at the reception, and while he was helpful and nice (thank you), he wasn't very familiar with the hotel information and procedures. Perhaps it would be a good idea to assign a senior staff member to work alongside him and provide OTJ training, rather than relying solely on intern.
Hotel Futaba
4.5/5132 Reviews
Very bad experience, my husband placed his glasses into the ski-googles packing box, then we go out skiing at the morning, when we back after dinner and hot spring at night. we found the packing box is lost in the room. But we surely haven’t brought it out. We asked the staff, the staff help to ask the cleaners, but they just said have seen it. So we lost the glasses mysteriously. And we haven’t found it at last.  My husband love this glasses very much and it lost unexpected in the room.
Niigata Daiichi Hotel
4.2/5133 Reviews
The location is very good, less than 3 minutes from Niigata Station. There are many restaurants, bars, and sushi restaurants nearby. The hotel room is very comfortable and the large sofa is great for single rooms. However, the air conditioning is central, so the temperature cannot be adjusted and the room was very cold, so my body got cold. The large public bath is small but satisfactory, but it would be great if there was a sauna. There is a manga cafe on the 3rd floor. I did not eat the hotel breakfast, but it seems to have a very good reputation, so if you have an appetite in the morning, why not go? There is a Lawson convenience store directly connected to the hotel, so there is no problem.
Hotel Nikko Niigata
4.6/5156 Reviews
The hotel rooms are located on the upper floors of the building, with a very wide view. It is far away from the surrounding shopping and dining facilities, which has little impact on my self-driving tour. If you want to go to Sado Island, it is very convenient. The ferry or car ferry terminal is right next to it.
Ana Crowne Plaza Niigata, an IHG Hotel
4.5/540 Reviews
The room is spacious, with bright windows, not far from the station. The breakfast is very delicious, very quiet, and the scenery outside the window is very good. The staff has a good service attitude, thoughtful and enthusiastic.
Naspa New Otani
4.4/5128 Reviews
Japanese tatami, the room staff will come to make the bed at night, and the action is very fast. The room view is very good, and it is very convenient to go downstairs to ski. Please note that this ski resort is for double boards, and single board friends can choose other ski resorts. It is very suitable for bringing children. There is a restaurant downstairs, which is simple and convenient. You can also choose to eat in the town below. Remember to make an appointment in advance, whether it is dining or taking a taxi.

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Property Information for Tourists

Total Properties130
Number of Reviews4,034
Average Price (Weekdays)£180
Average Price (Weekends)£202